Canon EOS Rebel T5 1200D User Guide

291
Troubleshooting Guide
 If you change the shutter speed or aperture during movie shooting, the 
changes in the exposure may be recorded.
 Zooming the lens during movie shooting can cause changes in the 
exposure regardless of whether the lens’ maximum aperture changes 
or not. The changes in the exposure may be recorded as a result.
 If you move the camera to the left or right quickly (high-speed panning) 
or shoot a moving subject, the image may look distorted.
 Flickering, horizontal stripes...

Troubleshooting Guide
292
 It is a movie file (p.185).
 If the card already contains recorded images, the image number may 
not start from 0001 (p.184).
 Make sure the correct date and time has been set (p.37).
 Check the time zone and daylight saving time (p.37).
 The shooting date and time does not appear in the picture. The date 
and time is recorded in the image data as shooting information. When 
printing, you can imprint the date and time in the picture by using the 
date and time recorded in the...

293
Troubleshooting Guide
 It is the highlight alert (p.231). Overexposed highlight areas with a loss 
of highlight detail will blink.
 If the image is protected, it cannot be erased (p.225).
 Movies edited with a computer using ImageBrowser EX (p.319) or 
other EOS software cannot be played back with the camera. However, 
video snapshot albums edited with EOS Video Snapshot Task (p.171) 
can be played back on the camera.
 If you operate the camera’s dials or lens during movie shooting, the 
operation...

Troubleshooting Guide
294
 Make sure the HDMI cable’s plug is inserted all the way in (p.222).
 Depending on the card reader and computer OS used, SDXC cards 
may not be correctly recognized. If this occurs, connect your camera 
to the computer with the provided interface cable, then transfer the 
images to your computer using EOS Utility (EOS software, p.318).
 JPEG c and RAW images cannot be resized with the camera 
(p.237).
No image appears on the TV screen.
My card reader does not recognize the...

295
Troubleshooting Guide
 Contents displayed on the screen differ depending on the printer. This 
instruction manual lists all the printing effects available (p.244).
 Install the EOS software (EOS DIGITAL Solution Disk CD-ROM) on 
the computer (p.320).
Printing-Related Problems
There are fewer printing effects than listed 
in the instruction manual.
Computer Connection Problems
I cannot download images to a computer. 

296
If there is a problem with the camera, an 
error message will appear. Follow the on-
screen instructions.
* If the error still persists, write down the error number and contact your 
nearest Canon Service Center.
Error Codes
NumberError Message and Solution
01
Communications between the camera and lens is faulty. Clean the 
lens contacts.
ÎClean the electrical contacts on the camera and lens or use a 
Canon lens (p.21, 22).
02
Card cannot be accessed. Reinsert/change card or format card 
with...

297
•TypeType:Digital, single-lens reflex, AF/AE camera with built-in flashRecording media:SD memory card, SDHC memory card, SDXC memory cardImage sensor size: Approx. 22.3 x 14.9 mm
Compatible lenses: Canon EF l enses (including EF-S lenses)
* Excluding EF-M lenses
(35mm-equivalent focal length is approx. 1.6 times the 
lens focal length)
Lens mount: Canon EF mount
• Image SensorType: CMOS sensor
Effective pixels: Appr ox. 18.0 megapixels
Aspect ratio: 3:2
Dust delete feature: Dust Delete Data...

Specifications
298
• ViewfinderType: Eye-level pentamirror
Coverage:Vertical/Horizontal approx. 95% (with Eye point approx. 21 mm)Magnification: Approx. 0.8x (-1 m-1 with 50mm lens at infinity)
Eye point: Approx. 21 mm (from eyepiece lens center at -1 m-1)Built-in dioptric adjustment:Approx. -2.5 - +0.5 m-1 (dpt)
Focusing screen: Fixed, Precision Matte
Mirror: Quick-return type
Depth-of-field preview: Enabled with Custom Function setting
• AutofocusType: TTL secondary image-registration, phase detection...

299
Specifications
•ShutterType: Electronically-controlled, focal-plane shutter
Shutter speeds: 1/4000 sec. to 30 sec. (Total shutter speed range.
Available range varies by shooting mode.), Bulb, X-sync 
at 1/200 sec.
•FlashBuilt-in flash: Retractable, auto pop-up flash
Guide No.: Approx. 9.2/30.2 (ISO 100, in meters/feet) or 
approx. 13/42.7 (ISO 200, in meters/feet)
Flash coverage: Approx. 17mm lens angle of view
Recycling time approx. 2 sec.
External flash: EX-series Speedlite
Flash metering: E-TTL II...

Specifications
300
• Movie ShootingRecording format: MOV
Movie: MPEG-4 AVC/H.264
Variable (average) bit rate
Audio: Linear PCM
Recording size and 
frame rate:1920x1080 (Full HD) : 30p/25p/24p
1280x720 (HD) : 60p/50p
640x480 (SD) : 30p/25p
* 30p: 29.97 fps, 25p: 25.00 fps, 24p: 23.98 fps,
60p: 59.94 fps, 50p: 50.00 fps
File size: 1920x1080 (30p/25p/24p) : Approx. 330 MB/min.
1280x720 (60p/50p) : Approx. 330 MB/min.
640x480 (30p/25p) : Approx. 82.5 MB/min.
Focusing: Same as focusing with Live View...