Canon camcorder HV10 User Manual

							 Connecting to a Printer
External Connecti ons
E
71
The trimming frame appears.
2Change the size of the trimming 
frame.
• Move the zoom lever toward  T to 
shrink the frame, and toward  W to 
enlarge it. 
• To cancel the trimming settings, 
move the zoom lever toward  W until 
the trimming frame disappears.
3Adjust the trimming frame as 
desired and then press   to 
return to the print setting menu. Repeatedly press   to toggle 
between the adjustment options and 
make the adjustment ( ) as 
necessary with the   dial.
: Change the orientation of the 
frame (portrait/landscape). : Move the frame right and left.
: Move the frame up and down.
4After setting the trimming frame, 
press   to return to the print 
menu.
NOTES
   About the color of the trimming frame:
- White: No trimming settings.
- Green: Recommended trimming size. (The 
trimming frame may not appear in green 
depending on the image size, paper size or 
borders settings.)
   The trimming setting applies only to one 
image.   
The trimming setting is canceled in the 
following cases:
- When you turn off the camcorder.
- When you disconnect the USB cable.
- When you expand the trimming frame beyond 
its maximum size.
- When you change the [PAPER SIZE] setting. 
   You may not be able to set the trimming 
settings for a still image not recorded with this 
camcorder.
Print Orders
You can mark the still images you want to 
print and set the desired number of 
copies as a print order. These print order 
settings are compatible with the Digital 
Print Order Format (DPOF) standards 
and can be used for printing on DPOF 
compatible printers ( 68). You can set 
print orders for up to 998 still images.
Selecting Still Images for Printing 
(Print Order)
Do not connect the USB cable to the 
camcorder while setting the print orders.
* To cancel the print order, set the number of  copies to 0.
MENU
SET
SET
MENU
( 10)
FUNC.(23)
PRINT ORDER
Select ( ) the number of 
copies (0 - 99) and press  .*FUNC.
FUNC.SET
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							Connecting to a Printer 72
Setting Print Orders from the Index Screen
Move the zoom lever toward W to enter 
the still image index screen.
*  and the number of copies appear on  images marked with a print order. To cancel 
the print order set ( ) the number of copies 
to 0.
**After closing the menu the camcorder returns 
to the index screen.
Erasing All Print Orders
Printing
1Connect the camcorder to the 
printer using the USB connection –
connection type   ( 64)– shown 
in the previous section  PC 
Connection Diagrams . 
2Press   and select ( ) 
[ PRINT]. 
• The print setting menu appears.
• The error message “SET   PRINT 
ORDER” appears if you connect a 
printer with direct print function and 
select [ PRINT] without having set 
any print orders.
3Make sure that [PRINT] is selected 
and press  .
Printing starts. The print setting menu 
disappears when the printing is 
completed.
NOTES
   Depending on the connected printer, you can 
change some print settings before step 3 
( 69).
  
Cancel Printing/Printing Errors (70)
  Restarting Printing: Press   and select 
[ PRINT]. Select [RESUME] in the print 
setting menu and press  . The remaining 
images will be printed.
Printing cannot be restarted when the print 
order settings have been changed or if you 
deleted a still image with print order settings.
(10)
MENU( 22)
 CARD OPERATIONS
PRINT ORDER
Bring ( ) the cursor   to 
the image you want to print 
and press  .
**
Set ( ) the desired number 
of copies and press  .*  
Repeat these steps  to set 
print orders for additional 
images.
(10)
MENU( 22)
 CARD OPERATIONS
PRINT ORD.ALL ERASE
YES
MENU
SET
MENUSET
MENU
MENU
PRINT
MENU( 22)
1
MENU
SET
MENU
SET
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							 Trouble?73
Additional  Informati on
E
Additional Information 
Trouble?
If you have a problem with your camcorder, re fer to this checklist. Consult your dealer 
or a Canon Service Center if the problem persists.
Power Source
Recording/Playback
Troubleshooting
Problem Solution
• Camcorder will not turn on.
• The camcorder switches off  by itself.
• The cassette compartment  cover will not open.
• The cassette compartment  stopped half way while 
inserting/removing a tape.
• The LCD/viewfinder switches  on and off. Battery pack is exhausted. Replace or charge the battery pack. 18
Attach the battery pack correctly.
Use the compact power adapter.
Battery pack will not charge. Charge the battery pack in temperatures between 0 °C and  40 °C (32 °F and 104 °F). –
Battery packs become hot with use and may not charge. The 
charging will start once the battery pack temperature is below 
40 °C (104 °F). –
The battery pack is damaged. Use a different battery pack. –
Check that the compact power adapter is correctly connected to 
the camcorder.
Problem Solution
Buttons will not work. Turn on the camcorder. – Load a cassette. 19
Abnormal characters appear on 
the screen. The camcorder 
does not operate properly. Disconnect the power source and reconnect it after a short time. 
If the problem still persists, disconnect the power source and 
press the RESET button with a pointed item. Pressing the 
RESET button resets all settings. –
“ ” flashes on the screen. Load a cassette. 19
“ ” flashes on the screen. Battery pack is exhausted. Replace or charge the battery pack. 18
“ ” flashes on the screen. Condensation is detected. See reference page. 82
The lens cover is not 
completely open. Turn the camcorder off and then on again. –
“ ” flashes red on the screen. The camcorder malfunctions. Consult a Canon Service Center. –
“REMOVE THE CASSETTE” 
appears on the screen. Remove the cassette and reinsert it. 19
The wireless controller will not 
work. Set [WL.REMOTE] to [ON]. 37
The battery of the wireless controller is exhausted. Replace the 
battery. 21
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							74Trouble? 
Recording
Playback
Video noise appears on screen. When using the camcorder in a room where a plasma TV is located, keep a distance between the camcorder and the 
plasma TV. –
Video noise appears on the TV 
screen. When using the camcorder in a room where a TV is located, 
keep a distance between the compact power adapter and the 
power or antenna cables of the TV.  –
The tape stops during record 
pause or playback pause. To protect the tape and video heads, the camcorder will enter 
the stop mode ( ) if left in playback pause ( ) or record 
pause ( ) mode for 4 minutes 30 seconds. To resume the 
playback press   (when recording) or   (during 
playback). –
Problem Solution
Image will not appear on the 
screen.
Set the camcorder to  . 25
“SET THE TIME ZONE, DATE 
AND TIME” appears on the 
screen. Set the time zone, date and time. 24
Recharge the built-in lithium battery and set the time zone, date 
and time.
81
Pressing the start/stop button 
will not start recording. Set the camcorder to  . 25
Load a cassette. 19
Tape reached the end (“ END” appears on the screen). 
Rewind the tape or replace the cassette. 19
Cassette is protected (“ ” flashes on the screen). Change the 
position of the protect switch. 80
Camcorder will not focus. Autofocus does not work on that subject. Focus manually. 44 If you are using the viewfinder, adjust it with the dioptric 
adjustment lever. 21
Lens is dirty. Clean the lens with a soft lens-cleaning cloth. 
Never use tissue paper to clean the lens. 82
If you are using the optional Wide-converter or Tele-converter, 
set [AF MODE] to [NORMAL AF]. 31
Sound is distorted. When recording near loud sounds (such as fireworks or  concerts), sound may become distorted. –
Viewfinder picture is blurred. Adjust the viewfinder with the dioptric adjustment lever. 21
Problem Solution
During playback there is video 
noise. Video heads are dirty. Clean the video heads. 82
Pressing the playback button 
does not start playback. Load a cassette. 19
Set the camcorder to  . 27
Tape reached the end (“ END” appears on the screen). 
Rewind the tape. 19
Problem Solution
Start/Stop/
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							 Trouble?75
Additional  Informati on
E
Memor y Card Operation
No sound from the built-in 
speaker. Open the LCD panel. –
Speaker volume is turned off. Adjust the volume with the   
dial. 27
When playing back a tape 
recorded in HDV standard the 
playback is jerky or the sound 
stutters on and off. Video heads are dirty. Clean the video heads. 82
Image will not appear on the 
TV screen. Set [AV DV] to [OFF]. 33
Check again that the camcorder is properly connected to the TV. 57
When connecting the camcorder to an HDTV using the CTC-100 
Component Cable, make sure to select the correct specification 
for the [COMP.OUT] setting. 57
There is no sound from the TV. When connecting the camcorder to an HDTV using the CTC-100  Component Cable, make sure to connect also the audio 
connections using the white and red plugs of the STV-250N 
Stereo Video Cable. 57
Text displays do not appear on 
the TV. If you connected the camcorder to the TV using the video 
component connection, set [DV OUTPUT] to [HDV/DV]. 35
Tape is running, but image will 
not appear on the TV screen. TV/VIDEO selector on the TV is not set to VIDEO. Set the 
selector to VIDEO. 59
Video heads are dirty. Clean the video heads. 82
You attempted to play back or dub copyright a protected tape. 
Stop playback/dubbing. 62
Problem Solution
Memory card cannot be 
inserted.Memory card was not facing the correct direction. Turn the 
memory card over and reinsert it. 20
Cannot record on the memory 
card. Memory card is full. Erase still images to free some space or 
replace the memory card. 55
Memory card was not initialized. Initialize the memory card. 56
The folder and file numbers have reached their maximum value. 
Set [FILE NOS.] to [RESET] and insert a new memory card. 33
Memory card cannot be played 
back. Set the camcorder to  . 29
Image cannot be erased. Image is protected. Cancel the protection. 55
“ ” flashes in red. Card error occurred. Turn off the camcorder. Remove and  reinsert the memory card. Initialize the memory card if flashing 
persists. 56
Problem Solution
SET
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							76Trouble? 
Printing
Editing
Others
List of Messages
Problem Solution
The printer is not operating 
even though the camcorder 
and printer are correctly 
connected.Disconnect the USB cable and turn off the camcorder and the 
printer. After a short while, turn them on again, set the 
camcorder to   mode and restore the connection.
–
Problem Solution
Cannot record with this 
camcorder video input from an 
external video device 
connected to the HDV/TV 
terminal using a DV cable.Set [AV DV] to [OFF]. 33
Wrong signal standard. Dubbing may work using the AV IN/OUT 
terminal.
Refer also to the instruction manual of the connected device.
–
Problem Solution
A rattling can be heard from the 
camcorder.
The internal lens fixture can move when the camcorder is turned 
off. This is not a malfunction. –
Message Explanation/Solution
SET THE TIME ZONE, 
DATE AND TIMEYou have not set the time zone, date and time. This message 
appears each time you turn the power on until you set the time 
zone, date and time. 24
CHANGE THE BATTERY 
PA C K Battery pack is exhausted. Replace or charge the battery pack. 18
THE TAPE IS SET FOR 
ERASURE PREVENTION Cassette is protected. Replace the cassette or change the position 
of the protect switch. 80
REMOVE THE CASSETTE Camcorder stopped operating to protect the tape. Remove the  cassette and reinsert it. 19
CHECK THE HDV/DV 
INPUT
(Appears only if a DV cable is 
connected)
The DV cable is not correctly connected to the HDV/DV terminal, or 
the connected digital device is turned off. 57
The video input signal is in a different television system (PAL or 
SECAM). –
CONDENSATION HAS 
BEEN DETECTED Condensation has been detected in the camcorder. 82
CONDENSATION HAS 
BEEN DETECTED 
REMOVE THE CASSETTE Condensation has been detected in the camcorder. Remove the 
cassette. 
82
TAPE END Tape reached the end. Rewind the tape or replace the cassette. –
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							 Trouble?77
Additional  Informati on
EINCORRECT TAPE 
SPECIFICATION You attempted to play back a tape recorded in a different television 
system (PAL or SECAM) or in a recording standard not supported 
by this camcorder. –
INPUT SIGNAL NOT 
SUPPORTED The digital device connected with the DV cable is incompatible with 
the camcorder. –
PLAYBACK STD LOCKED
INCOMPATIBLE VIDEO 
INPUT Current camcorder settings do not match the HDV/DV standard of 
the video input signal. Change the [PLAYBACK STD] setting to 
match the video input signal. 34
PLAYBACK STD LOCKED
PLAYBACK IS 
RESTRICTED Current camcorder settings do not match the HDV/DV standard of 
the recording you tried to play back. Change the [PLAYBACK STD] 
to match the recording standard of the tape. 34
HEADS DIRTY, USE 
CLEANING CASSETTE Video heads are dirty. Clean the video heads. 82
COPYRIGHT PROTECTED 
PLAYBACK IS RESTRICTEDYou attempted to play back a copyright protected tape. 62
COPYRIGHT PROTECTED 
DUBBING RESTRICTED You attempted to dub a copyright protected tape. May also appear 
when an anomalous signal is received during analog line-in 
recording. 62
NO CARD Memory card not is inserted into the camcorder. 20
NO IMAGES No images are recorded on the memory card. –
CARD ERROR A memory card error occurred. The camcorder cannot record or  display the image.
The error may be temporary. If the message disappears after 4 
seconds and “ ” flashes red, turn the camcorder off, remove the 
card and reinsert the card. If “ ” changes to green, you can 
continue recording/playback. –
CARD FULL Memory card is full. Erase some images to free some space or  replace the memory card. 55
IN CARD POSITION You pressed   while recording still images (   mode). –
NAMING ERROR The folder and file numbers have reached their maximum value.  Set the [FILE NOS.] option to [RESET] and erase all the images on 
the memory card or initialize it. 55
56
UNIDENTIFIABLE IMAGE The image file is corrupted or it was saved using a compression  method other than that compatible with this camcorder (JPEG). –
 TRANSFER ORDER 
ERROR You attempted to set more than 998 transfer orders. 67
PRINT ORDER ERROR You attempted to set more than 998 still images in the print order. 71
CANNOT TRANSFER! You attempted to transfer a still image that cannot be displayed with  this camcorder. –
TOO MANY STILL IMAGES 
DISCONNECT USB CABLE Disconnect the USB cable and decrease the number of still images 
on the memory card to less than 1800. If a dialog appeared on the 
computer screen, close it and then restore the connection. –
Message Explanation/Solution
Start/Stop
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							78Trouble? 
Direct Print Related Messages
NOTES
About Canon PIXMA/SELPHY DS Printers: If the printer’s error indicator flashes or an error 
message appears on the printer’s operation panel, refer to the printer’s instruction manual.
Message Explanation/Solution
PAPER ERROR  There is a problem with the paper. The paper is not correctly loaded or the  paper size is wrong.
Alternatively, if the paper output tray is closed, open it to print.
NO PAPER Paper is not correctly inserted or there is no paper.
PAPER JAM The paper jammed during printing. Select [STOP] to cancel printing. After  removing the paper, set some paper again and retry printing.
INK ERROR There is a problem with the ink.
NO INK The ink cartridge is not inserted or is out of ink.
LOW INK LEVEL The ink cartridge needs to be replaced soon. Select [CONTINUE] to restart  printing.
INK ABSORBER FULL Select [CONTINUE] to resume printing. Contact a Canon Service Center  (refer to the list included with the printer) to replace the ink absorber.
• FILE ERROR
• CANNOT PRINT! You attempted to print an image that was recorded with another 
camcorder, with a different compression, or was edited on a computer.
SET  PRINT ORDER No still image on the memory card has been marked with a print order.  
READJUST TRIMMING You changed the print style after you set the trimming settings.
PRINTER ERROR Cancel printing. Turn the printer off and then on again. Check the printer  status. If the error still persists, refer to the printer’s instruction manual and 
contact the appropriate customer support center or service center.
HARDWARE ERROR Cancel printing. Turn off the printer and turn it back on. Check the printer  status. If the printer is equipped with a battery, it might be exhausted. In 
such case, turn off the printer, replace the battery and turn it back on.
COMMUNICATION 
ERROR The printer is experiencing a data transfer error. Cancel printing. 
Disconnect the USB cable and turn off the camcorder and the printer. After 
a short while, turn them on again, set the camcorder to   mode 
and restore the connection. When you are printing using the   button, 
check the print settings. Or, you attempted to print from a memory card that 
contains a large number of images. Reduce the number of images.
CHECK PRINT SETTINGS The print setting cannot be used for printing with the   button.
PRINTER IN USE The printer is in use. Check the printer status.
PAPER LEVER ERROR Paper lever error occurred. Adjust the paper selection lever to the proper  position.
PRINTER COVER OPEN Close the printer cover securely.
NO PRINTHEAD No print head is installed in the printer or the print head is defective.
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							 Do’s and Don’ts79
Additional  Informati on
E
Do’s and Don’ts
Camcorder
   Do not carry the camcorder by the LCD 
panel. Be careful when closing the LCD 
panel.
   Do not leave the camcorder in places 
subject to high temperatures (like the 
inside of a car under direct sunlight), or 
high humidity.
   Do not use the camcorder near strong 
electric or magnetic  fields such as above 
TVs, near plasma TVs or mobile phones.
   Do not point the lens or viewfinder at 
strong light sources. Do not leave the 
camcorder pointed at a bright subject.
   Do not use or store the camcorder in 
dusty or sandy places . The camcorder is 
not waterproof – avoid also water, mud or 
salt. If any of the above should get into 
the camcorder it may damage the 
camcorder and/or the lens.
   Be careful of heat generated by lighting 
equipment.
   Do not disassemble the camcorder. If 
the camcorder does not function properly, 
consult qualified service personnel.
   Handle the camcorder with care. Do not 
subject the camcorder to shocks or 
vibration as this may cause damage.
Batter y Pack
   Charged battery packs continue to 
discharge naturally. Therefore, charge 
them on the day of use, or the day before, 
to ensure a full charge.
   Attach the terminal cover whenever a 
battery pack is not in use. Contact with 
metallic objects may cause a short circuit 
and damage the battery pack.
   Dirty terminals may cause a poor 
contact between the battery pack and the 
camcorder. Wipe the terminals with a soft 
cloth.
   Since storing a charged battery pack for 
a long time (about 1 year) can shorten its 
lifecycle or affect performance, we 
recommend to discharge the battery pack 
fully and to store it in a dry place at 
temperatures no higher than 30 °C 
(86 °F). If you do not use the battery pack 
for long periods, charge and discharge it 
fully at least once a year. If you have 
more than one battery pack, perform 
these precautions at the same time for all 
battery packs.
   Although the battery pack’s operating 
temperature range is from 0 °C to 40 °C 
(32 °F to 104 °F), the optimal range is 
from 10 °C to 30 °C (50 °F to 86 °F). At 
cold temperatures, performance will 
temporarily decline. Warm it in your 
pocket before use.
Handling Precautions
DANGER!
Treat the batter y pack with care.
• Keep it away from fire (or it might 
explode).
• Do not expose the battery pack to 
temperature higher than 60 °C (140 °F). 
Do not leave it near a heater or inside a 
car in hot weather.
• Do not try to disassemble or modify it.
• Do not drop or knock it.
• Do not get it wet.
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							80Do’s and Don’ts 
  Replace the battery pack if the usable 
time after full charge diminishes 
substantially at normal temperatures.
About the batter y terminal cover
The battery terminal cover has a [ ]-
shaped hole. This is useful when you 
wish to differentiate between charged and 
uncharged battery packs. 
Back side of the battery pack
Terminal cover attached
Charged
Uncharged
Cassette
   Rewind tapes after use. A slack or 
damaged tape may cause video problems 
and/or audio distorti ons during playback.
   Return cassettes to the case and store 
them upright. Rewind tapes from time to 
time if they are stored for a long time.
   Do not leave the cassette in the 
camcorder after use.
   Do not use spliced tapes or 
nonstandard cassettes as they may 
damage the camcorder.
   Do not use tapes that have been 
jammed as video heads may become 
dirty.
   Do not insert anything into the small 
holes of the cassette, or cover them with 
cellophane tape.
   Handle cassettes with care. Do not 
drop or subject them to severe impact as 
this may damage the cassettes.   
With cassettes equipped with a memory 
function, metal plated terminals may 
become dirty with use. Clean the 
terminals with a cotton swab after about 
10 times of removing and reinserting the 
cassette. The memory function is not 
supported by the camcorder.
Protecting Tapes from Accidental Erasure
To protect your recordings from accidental 
erasure, slide the tab on the cassette to 
SAVE or ERASE OFF.
Memor y Card
   We recommend saving backups of 
memory card images on your computer. 
Image data may be corrupted or lost due 
to memory card defects or exposure to 
static electricity. Canon Inc. makes no 
warranties for corrupted or lost data.
   Do not turn off the camcorder, 
disconnect the power source or remove 
the memory card while the CARD access 
indicator is flashing.
   Do not use memory cards in places 
subject to strong magnetic fields.
   Do not leave memory cards in places 
subject to high humidity and high 
temperature.
   Do not disassemble, bend, drop, or 
subject memory cards to shocks and do 
not expose them to water.
   Do not touch or expose the terminals to 
dust or dirt.
   Check the direction before inserting the 
memory card. Forcing a memory card into 
SAVE RECSAVEREC
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