Cadence Voice/fax Mail System User Guide
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16When all faxes have been “heard” you will be given the following choices. RECEIVE MARKED FAXES You will receive only the faxes you marked (by pressing “0” in the previous menu). RECEIVE ALL FAXES You will receive all the faxes in your mailbox. SET DEFAULT NUMBER Allows you to set a default number to receive faxes at. Use this option if you frequently send faxes to the same number, like your office fax machine. If less than 5 digits are entered here, CADENCE will assume that the number is an extension on the DCS switch. PREVIOUS MENU Return to the previous menu. If you choose to receive faxes from the above menu the options will be: RECEIVE TO DEFAULT PHONE NUMBER This is the phone number you entered in option 3 in the previous menu. RECEIVE TO DIFFERENT PHONE NUMBER You may enter a different number to receive the faxes. TO CURRENT FAX MACHINE If you are calling from the fax machine and want to receive the faxes on the current call. 17 KEYSET USER FUNCTIONS The following options are available if you have a DCS keyset. They require setup by the system administrator.MESSAGE WAITING LIGHTSWhen a new message is left in your mailbox, the voice mail message light on your keyset will flash. Press this flashing key and follow the prompts to retrieve messages.CALL RECORDIf you have a call record key programmed on your keyset you can press this key to record conversations in progress. Press the key again to end conversation recording. NOTE: If you have a display keyset you also have an option to pause the recording. WARNING Before using this feature make sure that you are not violating any state or federal laws. Some states require that the recorded party be notified. Samsung Telecommunications is not respon- sible for any illegal use of this feature. ANSWER MACHINE EMULATIONIf you have an Answer Machine Emulation key programmed on your keyset, you can use it to monitor calls going to your voice mail, and optionally answer them. The operation of this feature is similar to screening a call on a home answering machine. Your keyset must be set to forward on no answer to voice mail. After ringing your station the caller will be connected to voice mail and hear your personal greeting before leaving a message. During this time you will be monitoring the connection between the caller and your voice mail box. You can pick up the call at any time or ignore it.
18To activate this feature press the AME key. It will light and the feature is set. Press again to turn off. If this key is pressed while a station is ringing (during forward no answer), the feature will be turned on for the current call only. While the caller is leaving a message or ringing you may: 1. Press [#] to immediately put the caller in your voice mailbox and monitor it. 2. Press [✱] to immediately disconnect your station. The caller con- tinues to leave a message normally. 3. Pick up the handset and monitor privately. 4. Press ANS / RLS to answer the call (using the handset or speaker). NOTE:If you do not want to hear your personal greeting during this process you can select AME BGM in your keyset MMC 110. This will play background music at your keyset instead of your personal greet- ing.AME PASSWORDIf your keyset has AME PASSWORD (MMC 110) set to YES, you must enter your station password to listen to messages being left. This will prevent unauthorized people from listening to messages being left for you. If the password option is turned on, while a message is being left, press the flashing AME light and enter your station password (not your CADENCE password). You will then hear the message being left.SHORTCUTSCallingCalling a station that is busy or does not answer you can press [#] to immediately send the call to the called parties mailbox.Being CalledIf your phone rings and you want to send the caller directly to your mailbox, simply press [#]. 19 INTERACTIVE DISPLAYS Display keyset users have a more convenient method to view mailbox contents, use the soft keys and displays to perform tasks like view and retrieve messages, save, delete, fast forward, rewind, and pause, or perform mailbox administration.VIEWING MAILBOX CONTENTSIf you have new messages, in addition to the message waiting light you will see the following display indicating how many messages you have: 5 NEW MSGS Mon 06 Oct 04:07 You can call CADENCE and retrieve messages using the keypad on your phone or you can press the SCROLL key twice and select the Voice Mail option. After entering your password, use the displays and soft keys to view the Caller*, the callers number* and the date and time the message was left. This can be useful if you are waiting for a specific message but do not have time to hear all new messages. *Caller ID is needed for this feature. The following displays indicate the available soft key options ABC COMPANY D&T LISTEN NUM Tue 07 Oct 10:45 NAME LISTEN NUM | 3055922700 D&T LISTEN NAME Options for this display include: D&T:Display the Date and Time the message was received.
NAME:Display the Name of the person calling (CID data is needed for this feature). NUM:Display the Number of the personal calling (CID data is needed for this feature). LISTEN:Play the current displayed message NOTE: Pressing ✱ will take you to old messages immediately. If you are reviewing a fax you may press # and enter a number where the fax can be redirected.RETRIEVING MESSAGESIf you select the listen option, the message will begin to play. In addi- tion to the spoken prompts, you will have the option of using the dis- play and soft keys on your keyset to control the messages. Each screen shows three options. Press the scroll button to view the next three. 7/14 13:51 :701 AGAIN NXT DEL> Press Scroll: 7/14 13:51 :701 REW. PAUSE FF> Press Scroll: 7/14 13:51 :701 FWD REPLY SEND> Options for this display include: AGAIN:Play the current message again. NXT:Play the next message — the current message will be saved. DEL:Delete the current message and play the next. REW:Rewinds the current message by 10 seconds. FF:Fast forward the current message by 10 seconds. PAUSE:Pause playback of the current message. Press PAUSE again and restar t. FWD:Forward the message to another mailbox. A copy will be kept in your mailbox. REPLY:Reply directly to the senders mailbox. SEND:Send the message to another mailbox. A copy will not be kept in your mailbox. RETURN:Return the call to the sender (this must be allowed by your system administrator).20 ADMINISTRATIONTo perform mailbox administration via the keyset display and soft keys, press the scroll key twice and select the VOICE MAIL option. Enter the password and select ADMIN. Use the flow chart to familiarize yourself with the mailbox administration displays. These are the same options that you would receive if you had called CADENCE and were respond- ing to ‘voice prompts’, but here they are presented in a visual format that you may find easier to use. Practice using your new voice mail box, and if you encounter any problems call the system administrator. NOTE: When setting CADENCE Administrator Options use your keyset display and soft keys. Use soft key #3 to set each option. Example: CHANGE PASSCODE NEW:1234 _ This soft key will set the new passcode See the Mailbox Administration Using Soft Keys chart on the next page. aaa 21
22 Mailbox Administration using Soft Keys A D M I N I S T R A T I O N O P T I O N S PRESS SCROLL MAILBOX STATUS VOICE fax ADMINCHANGE GREETING SET RECORD CANCL PRESS SCROLL PRESS SCROLL PERS. OPERATOR SET CANCLOPERATORS MB SET CANCLCHANGE PASSCODE SET CANCL PRESS SCROLL SET TYPE OF FWD SET CANCL PRESS SCROLL SET FWD NUMBER SET CANCLSET NOTIF. INT. SET CANCLSET NUM NOTIFIES SET CANCLSET DIRECT TO VM SET CANCLNO MORE PARAM. QUIT CONT PRESS SCROLL PRESS SCROLL PRESS SCROLL PRESS SCROLL PRESS SCROLL GREETING 1 SET CHANGE?(1 - 9):_ RECORD GREETING RECORD?(1 - 9):_ NOTES