Brother Ql 700 Owners Manual

							Users Guide
Be sure to read and understand this guide before using the machine. We 
recommend that you keep this guide nearby for future reference.
www.brother.comUS ENG 
ver.0
QL-700 
						

							Thank you for purchasing the Brother QL-700.
We strongly recommend that you read this guide carefully before using the Brother  
QL-700, and then keep it nearby for future reference.
We provide service & support for users who register their products on our website. 
We recommend that you take this opportunity to register with us by visiting us at: 
Online User Registration 
http://registermybrother.com/
Online Support Page 
http://solutions.brother.com/
NOTE:It is also possible to access the above sites from the online user registration page 
displayed at the end of the software installation. We look forward to your 
registration.  
						

							1
Introduction
Introduction •••••••••••••••••••••••••••••••••••••••••••••••••••• 1
Contents ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 1
1 Maintenance •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2
2 Troubleshooting •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 4
3 Main Specifications •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 6
Contents 
						

							2
Re ferenc e
Maintenance of the machine can be performed as required. However, some 
environments require that maintenance be performed more frequently (e.g. in dusty 
conditions). 
„Print head maintenance
The DK Roll (thermal recording paper type) used with the machine is 
designed to clean the print head automatically. When the DK Roll 
passes the print head during printing and label feeding, the print head 
is cleaned.
„Roller maintenance
To clean the roller, please use the optional cleaning sheet. 
When performing maintenance on the roller, be sure to only use Brother cleaning 
sheets. 
If you use non-Brother cleaning sheets, the surface of the roller may become 
scratched, or a malfunction may result.
1Press and hold the ON/OFF button ( ) to turn the QL-700 off.
2Hold the Brother QL-700 by the front of 
the machine, and firmly lift the DK Roll 
compartment cover to open it.
3Remove the DK Roll.
1 Maintenance 
						

							3
„Label outlet maintenance
If a label causes the machine to jam 
due to glue attached to the label outlet, 
remove the power cord and clean the 
label outlet with a cloth dipped into 
ethanol or isopropyl alcohol.
4Remove the backing paper   and feed the edge   of the 
cleaning sheet into the printing unit until it reaches the area shown 
by an arrow in the diagram below.
•Insert the sheet without removing the   part of the sheet.
•Check that the printing surface of the cleaning sheet is facing upwards.
5Close the DK Roll compartment cover and press the ON/OFF 
button ( ) to turn the Brother QL-700 on.
6Press the Feed button for more 
than one second.
The roller spins by 4 (10 cm).
The adhesive face of the cleaning sheet 
removes the stain or dust on the roller.
•If you do not press the Feed button for 
more than one second, the roller spins 
only 1/3 (8 mm).
•Dispose of the cleaning sheet after 
use.
Feed button
Label outlet 
						

							4
Re ferenc e
If the problems below occur while using this machine, the following may help you to solve 
them. 
„Potential types of problems
ProblemSolution
The QL printer does not print, or 
a printing error is received.• Is the cable loose? 
Check that the cable is connected securely.
• Is the DK Roll installed correctly?  
If not, remove the DK Roll and reinstall it.
• Is there enough roll remaining?  
Check that there is enough roll remaining.
• Is the DK Roll compartment cover open?  
Check that the DK Roll compartment cover is closed.
• Has a print error or transmission error occurred?  
Turn off the Brother QL printer and then turn it on again. If there 
is still a problem, contact your Brother dealer.
• If the printer is connected via a USB hub, try connecting it 
directly to the PC. If not, try connecting it to another USB port.
The power button is not lit.• Is the power cord inserted correctly?  
Check that the power cord is inserted. If it is inserted correctly, 
try plugging it into another electrical outlet.
The printed label contains 
streaks or poor quality 
characters, or the label is not fed 
correctly.• Is the print head or roller dirty?   
While the print head generally remains clean under normal use, 
lint or dirt from the roller may become stuck on the printer head. 
If this occurs, clean the roller. 
See 
Î Roller maintenance in page 2.
A data transmission error 
appears on the PC.• Is the correct port chosen?  
Check that the correct port is chosen from the Print to the 
following port list in the Printer Properties dialog box.
• Is the QL printer in cooling mode (the STATUS lamp is flashing 
in orange)?  
Wait until the STATUS lamp stops flashing and then try printing 
again.
Labels are jammed in the cutter. • Contact Brother Customer Service at 1-877-BROTHER.
The label is not ejected properly 
after printing.• Check that the ejection path of the label is not blocked.
• Check that the DK Roll is set properly by removing the DK Roll 
and reinstalling it.
• Ensure that the DK Roll cover is closed properly.
The print quality is poor• Is there dirt or lint on the roller preventing it from rolling freely? 
Clean the roller using the cleaning sheet (separately available).  
For details, please see Î Roller maintenance in page 2
After replacing the Roll while the 
Add-In feature was activated, the 
layout style was not updated.• Close P-touch Editor to exit the Add-In, and then reactivate the 
Add-In.
The P-touch Add-In icon is not 
displayed in Microsoft® Word.• Is Microsoft
® Word started up from Microsoft® Outlook®?
• Is Microsoft® Word chosen as the default editor for Microsoft® 
Outlook®?  
Due to program limitations, the Microsoft® Word Add-In does 
not work with the above settings. Quit Microsoft® Outlook®, and 
restart Microsoft® Word.
2 Troubleshooting 
						

							5
Cutter error• If a cutter error occurs, keep the DK roll compartment cover 
closed and press the ON/OFF button. The cutter moves back to 
the normal position and turns the machine OFF automatically. 
After the machine is OFF, inspect the label outlet and remove 
the paper jam. 
The printed bar code cannot be 
read.• Set the label vertical to the print head as shown below.
• Some types of scanner are not able to read the bar code. Try 
using another scanner.
• We recommend printing the Bar code with Print Quality options 
set to Give priority to print quality.
Windows
® XP:
To change the Print Quality options, open the printer properties 
by going to [Control Panel]-[Printers and Other Hardware]-
[Printer and Faxes], right-clicking the printer whose settings are 
to be changed, then selecting [Properties]. Then, in the [General] 
tab, click [Printing Preferences...].
Windows Vista
®:
To change the Print Quality options, open the printer properties 
by going to [Control Panel]-[Hardware and Sound]-[Printers], 
right-clicking the printer whose settings are to be changed, then 
selecting [Properties]. Then, in the [General] tab, click [Printing 
Preferences...].
Windows
® 7:
To change the Print Quality options, open the printer properties 
by going to   - [Devices and Printers], right-clicking the printer 
whose settings are to be changed, and selecting [Printer 
properties]. Then, in the [General] tab, click [Preferences...].
Mac OS X 10.4.11 - 10.7:
To change the Print Quality options, open the print dialog box and 
choose Basic from the print options pop-up menu.
After exiting P-touch Editor Lite, 
how do I restart the program 
while the machine is still on?There are three ways to restart. Perform any of the following.
• Turn off the P-touch labeler and then turn it back on.
• Disconnect and then reconnect the USB cable while the labeler 
is on.
•  Launch P-touch Editor Lite from My Computer.
I want to reset the printer/delete 
the data transferred from the 
PC.Press and hold the CUT button while holding down the ON/OFF 
button when the machine is turned off. When the Editor Lite lamp 
starts flashing and the STATUS lamp lights orange, press the 
CUT button six times while continuing to hold down the ON/OFF 
button. The machine will then reset. All data transferred from the 
PC will be deleted and the machine will be reset to factory 
settings.
ProblemSolution
Print head Label exit slot
Recommended 
print direction 
						

							6
Re ferenc e
„Product specifications
„Operating environment
ItemsSpecifications
Display Editor Lite lamp (green), STATUS lamp (green, orange, red)
Print
Printing 
methodDirect thermal printing via thermal head
Speed of 
printingMax. 5.9 (150 mm)/sec, Max. 93 labels/min. (Standard Address 
Labels) (When connected to the PC and using P-touch Editor)
Print head 300 dpi/720 dot
Max. printing 
width2.3 (59 mm)
Max. printing 
length39.37 (1 m) 
Min. printing 
length0.5 (12.7 mm)
Cutter Durable automatic cutter
ButtonON/OFF button ( ), Editor Lite button, FEED button, CUT button
Interface USB
Power supply 120V AC 60Hz 1.7A
Size (W x D x H) 5.0 (128 mm) x 8.7 (221 mm) x 6.0 (153 mm)
Weight Approx. 2.5 lb (1.1 kg) (Without DK Rolls)
ItemSpecifications
OSWindows®Microsoft® Windows® XP/Windows Vista®/Windows® 7
Macintosh Mac OS X 10.4.11 - 10.7  (Only with P-touch Editor 5.x)
Hard DiskWindows®Disk space 70 MB or more disk space
Macintosh Disk space 100 MB or more disk space
Memory
Windows®Windows® XP: 128 MB or more
Windows Vista®: 512 MB or more
Windows® 7: 1 GB (32-bit) or 2 GB (64-bit) or more
MacintoshMac OS X 10.4.11: 256 MB or more
Mac OS X 10.5.x: 512 MB or more
Mac OS X 10.6: 1 GB or more
Mac OS X 10.7: 2 GB or more 
Others CD-ROM drive
Operating temperature 50°F to 95°F (10°C to 35°C)
Operating humidity 20% to 80% (without condensation)
3 Main Specifications