Brother Pocketjet 3 User Manual

							 User’s Guide
      
PJ-522/523/562/563
Mobile Printer
z Before using this printer, be sure to read this User’s Guide.
z We suggest that you keep this manual in a handy place 
  for future reference. 
						

							Thank you for your purchasing Brother mobile printer PocketJet PJ-522 / PJ-523 / PJ-562 / 
PJ-563. The printers (hereafter PJ-522, PJ-523, PJ-562 or PJ-563 called “the printers”) are 
ultra mobile thermal printers.
Before using the printer, be sure to read this User’s Guide.
We suggest that you keep this manual in a handy place for future reference.
Microsoft
®, Windows®, and Windows Vista® are registered trademarks of Microsoft 
Corporation in the United States and other countries.
The Bluetooth
® word mark and logos are owned by the Bluetooth® SIG, Inc. and any use of 
such marks by Brother Industries, Ltd. under license.
All other software and product names mentioned are trademarks
or registered trademarks of their respective companies.
Printer driver name Shorter name Model name
Brother PocketJet 3 PJ3 PJ-522
Brother PocketJet 3B PJ3 w/BT PJ-562
Brother PocketJet 3Plus PJ3Plus PJ-523
Brother PocketJet 3PlusB PJ3Plus w/BT PJ-563 
						

							
Page i
Contents
Chapter 1 – Setting Up the Printer ........................................................................\
.... 1
Connecting to an AC Outlet (Optional) ................................................................. 1
Connecting to a DC Supply (Optional) ................................................................. 2
Using the Operation Panel ........................................................................\
............. 3 Main Switch Functions...................................................\
.................................. 3
Indicator Lights ........................................................................\
........................ 4
Chapter 2  – Using the Printer ........................................................................\
............ 5
Printing Solutions ........................................................................\
.......................... 5
Driver Installation ........................................................................\
.......................... 6 CD Install ........................................................................\
................................. 6
Manual Install ........................................................................\
........................... 7
Accessing Advanced  Software  Features ................................................................ 7 Density Modes ........................................................................\
.......................... 8
2-ply Mode ........................................................................\
............................... 8
Form Feed Modes ........................................................................\
..................... 8
Selecting Media ........................................................................\
............................. 9 Cut Sheet Paper ........................................................................\
........................ 9
Non-Perforated Roll Paper ........................................................................\
....... 9
Perforated Roll Paper ........................................................................\
............. 10
Windows Advanced Features Using PocketJet 3 Utility (Con fi guration Utility) ...... 10
Windows-Speci fi c Operating System Features ................................................... 11
Connecting to Your Computer ........................................................................\
..... 12 Via USB Cable ........................................................................\
....................... 12
Via Infrared (IrDA) ........................................................................\
................ 13
Via Bluetooth (Bluetooth Models Only) ........................................................ 13
Printing ...............................................................\
................................................. 14 Turning the Printer OFF ........................................................................\
......... 15
Making Prints Lighter or Darker .................................................................... 15
PocketJet Utility (Con fi guration Utility) ............................................................. 16
Controllable Printer Features ........................................................................\
. 16
Installing the PocketJet 3 Utility .................................................................... 16
Using the PocketJet 3 Utility ........................................................................\
.. 17
Menu Bar ........................................................................\
................................ 18
Con fi guration Options (Dropdown Menu Selections) ................................... 20
Printer Commands (Function Buttons) .......................................................... 31
Installing the Battery (Optional) ........................................................................\
.. 34
Removing the Battery ........................................................................\
.................. 36
Charging the Battery ........................................................................\
.................... 37 Stopping the Charge Process ........................................................................\
.. 37
Tips on Using the Battery ........................................................................\
............ 38 
						

							Page ii Chapter 3 – Tips on Using Paper ............................................................................. 39
Inserting Paper ..................................................................................................... 39
Use Brother Genuine Thermal paper ................................................................... 40
Usage and Handling Instructions ......................................................................... 40
Clearing a Paper Jam ........................................................................................... 41
Method 1 ........................................................................................................ 41
Method 2 ........................................................................................................ 41
Chapter 4 – Maintaining the Printer ........................................................................ 43
Cleaning the Print Head ....................................................................................... 43
Cleaning the Platen Roller ................................................................................... 45
Cleaning the Printer’s Exterior ............................................................................ 47
Chapter 5 – Reference ............................................................................................. 49
Indicator Lights .................................................................................................... 49
Indicator Light Table ...................................................................................... 49
Indicator Light Warnings ..................................................................................... 50
Self-Test Feature .................................................................................................. 52
Chapter 6 – Troubleshooting ................................................................................... 53
Overview ............................................................................................................. 53
Paper Problems .................................................................................................... 54
Printed Image Problems ....................................................................................... 54
Pages Don’t Print ................................................................................................. 57
Pages Are Partially Printed .................................................................................. 57
Chapter 7 – Technical Information .......................................................................... 58
Specifi cations ....................................................................................................... 58
Appendix I – Character Set  Tables .......................................................................... 62 
						

							Page 1
Connecting to an AC Outlet (Optional)
Connect the printer to a nearby AC  power outlet to run it on AC power or to charge the 
battery (See “Charging the Battery”, page 37).
1. Connect the AC  adapter to the printer as shown in Figure 2.
2. Connect the AC  power cord to the AC  adapter.
3. Plug the AC  power cord into a nearby AC power  outlet (100~240 VAC, 50-60 Hz).
Figure 2.  Connecting the printer to an AC  power outlet
NOTE:  AC power cord and AC Adapter are optional. 
  Please purchase appropriate adapter.
Chapter 1 - Setting Up the Printer 
						

							Page 2
Connecting to a DC Supply (Optional)
The PocketJet can be powered from its internal  Ni-MH battery or from a vehicle DC 
 supply.  To install the battery, See page 34.  To connect your PocketJet to a “12-volt” 
vehicle DC  supply to print or maintain the battery charge, follow the steps below.
1. Connect a PA-AD-500CG / WR (either with a cigarette plug or direct wired) to the 
vehicle 12VDC supply as shown in Figure 3.  (These items are available as options)
2. Connect the power cord to the PocketJet.
3. Turn on the vehicle power, and then turn on the PocketJet.
Figure 3.  Connecting the printer to DC power 
						

							Page 3
Using the Operation  Panel
The operation panel consists of the main switch and three indicator lights.  
See Figure 4.
Figure 4.  Operation panel
Main  Switch Functions
Power  ON:  Push once while the printer is OFF.
Power  OFF:  Push twice quickly.
Manual Form  Feed:  With power ON and paper inserted, press and hold the main 
switch to feed (or eject) paper.  In order to assure that printing is complete before 
permitting a form feed, manual form feeds cannot be performed for fi ve seconds after 
the printer has received any data.  The button must then be held down for 1-1/2 seconds 
to start the form feed.
Charge the  Battery:  With the printer off, push the main switch and hold it down 
for two or more seconds until the POWER indicator begins to blink.  The POWER 
indicator light continues to blink until charging is complete.
To Power Off During Charge  Mode:  Push the main switch twice quickly (same as 
when in normal operating mode).
Service  Mode:  After powering the unit on, press and hold for 2 seconds until the 
DATA  LED turns  red.  In this mode you may initiate self  test printing (See Chapter 5) 
or head cleaning (See Chapter 4). 
						

							
Page 4
NOTE:   Additional functions such as Auto On, Auto Off, and Pre-Feed are available  
              for your printer through the PocketJet 3 Utility or PocketJet 3Plus Utility.       See pages 16-33 for details. 
Indicator  Lights
The three indicator lights—POWER, DATA, and ERROR— show both normal 
operation and error conditions.  Each light may appear as  green,  red, or  orange, and 
may either stay lit continuously or blink.  The meaning of the many possible indications 
of these lights is explained in more detail in Chapter 5.
Some of the more common indications follow:
• POWER  light is steady  green:  The printer is operating on external power.
• POWER  light is  red or  orange:  The printer is operating on battery power.  Colour and blink/solid indicates approximate charge remaining.
• POWER  light is alternately blinking  green/yellow: Battery is being discharged prior  to charging.
•  POWER  light is blinking  green: Battery is charging.
• DATA light is steady  green:  Unprinted data is in the printer buffer or a command has  been received from the computer.
• DATA light is blinking  green:  Printer is receiving data.
• ERROR light is steady or blinking in any colour (except when sendi\
ng new  fl ash code
  or fonts): An error has occurred.  
Please refer to the table in Chapter 5 that contains all combinations of\
 indicator lights 
and their meanings. 
						

							Page 5
Chapter 2 - Using the Printer
Printing  Solutions
Brother provides printing solutions for many different operating systems and device types.
Device types include:
• Windows systems
For most printer applications, your printer requires driver software to communicate with 
your computer. A CD with drivers and installation information is provided with your 
PocketJet. The supplied CD and the Brother Solutions Center website both list driver version 
numbers. If the website version is newer (with a higher version number), we recommend 
that you install the website version. Browse to the Brother Solutions Center web site.
Drivers that can be installed  automatically, once selected from the Installation  CD’s main 
setup program, are: 
• Windows  2000 Professional /  XP / Vista  
						

							Page 6
Driver Installation
 NOTE:  Please do NOT connect your PocketJet printer to your computer via the USB 
             cable UNTIL you have performed the driver  installation.  If you accidentally
  do so, cancel the “New Hardware Wizard”, disconnect the printer, and begin
  the driver installation described below.
Using a Bluetooth Interface - Be sure to install a Bluetooth driver on the host 
computer before installing the PocketJet driver and PocketJet Utility if you 
are going to use the Bluetooth interface.
CD Install
1.  Insert the CD in your PC’s CD drive.
2.  Select the model.
3.  Select the install item you wish to install.
4.  Follow all on-screen instructions to install the software. Your Windows operating 
system will be selected by automatically. They will run one-by-one until all have 
been installed.
5.  Click “Finish” to close the CD or browse the CD to learn about additional 
solutions available for your PocketJet printer.
NOTE: If the automatic CD  installation does not proceed as explained above, use the  
             manual install procedure below.