Brother Hl 2170 W Manual

							Control Panel
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Service call indications4
If there is an error that cannot be cleared by the user, the printer will show that a service call is needed by 
lighting up all the LEDs as shown below.
 
If you see the service call indication shown above, turn off the power switch, and then turn it back on and try 
to print again.
If the error remains after switching the printer back on, press the Go button and make a note of the LEDs that 
remain lit and report the error status (as shown in the table below) to your dealer or Brother Customer Service.
1If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it on again. Leave the printer for 10 minutes with the power 
on. If the error occurs again, call your dealer or Brother Customer Service.
 LED indications while pressing the Go button
LEDsMain PCB failureFuser unit 
failure
1
Laser unit failureMain motor 
failureHigh voltage 
failure
Toner
     
Drum     
Error     
Ready      
						

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For example, the LED indication below shows a fuser unit failure.
 
Make a note of the indication, referring to the table on page 53, and report the error status to your dealer or 
Brother Customer Service.
Note
Make sure that the front cover is completely closed before you report a service call.
  
						

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Go button4
The Go button has the following functions:
„Cancel printing
Cancel only the printing job:
While printing press the Go button for about 4 seconds until all the LEDs light up. The Ready and Error 
LEDs will flash as the job is being canceled.
Cancel all the received jobs:
To delete all jobs, press the Go button for about 4 seconds until all the LEDs light up and then release it. 
Press the Go button again. The Ready and Error LEDs will flash as the job is being canceled.
„Wake-up
If the printer is in sleep mode, press the Go button to wake the printer up and go to the Ready state. 
„Error recovery
If there is an error, the printer will recover automatically from some errors. If an error is not automatically 
cleared, press the Go button to clear the error, and then continue to use the printer.
„Form feed
If the blue Ready LED blinks for a long time, press the Go button. The printer will print any data that is left 
in the printer’s memory.
„Reprint
To reprint the last document, press the Go button for about 4 seconds until all the LEDs light up and then 
release it. Within 2 seconds press the Go button the number of times you want to reprint. If you don’t press 
the Go button within 2 seconds, a single copy will be printed.
If you want to use the reprint function open the drivers Properties dialog box and go to the Advanced tab, 
select the Device options icon and click Job Spooling and then check the Use Reprint check box. See 
Device Optionson page 34. 
						

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Print a test page4
You can use the Go button or the printer driver to print a test page.
Using the Go button4
aTurn off the printer.
bMake sure that the front cover is closed and the power cord is plugged in.
cHold down the Go button as you turn on the power switch. Keep the Go button pressed down until the 
Toner, Drum and Error LEDs light up. Release the Go button. Make sure that the Toner, Drum and 
Error LEDs are off.
dPress the Go button again. The printer will print a test page.
Using the printer driver4
If you are using the Windows® printer driver, click the Print Test Page button in the General tab of the printer 
driver.
 
  
						

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Print a Printer Settings page4
You can print the current settings using the control panel button or printer driver.
Using the Go button4
aMake sure that the front cover is closed and the power cord is plugged in.
bTurn on the printer and wait until the printer is in the Ready state.
cPress the Go button three times within 2 seconds. The printer will print the current printer settings page.
Using the printer driver4
If you are using the Windows® printer driver, you can print the current printer settings page by clicking the 
Print Settings button in the Support tab.
 
  
						

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Print Fonts (HL-2150N / HL-2170W only)4
You can print a list of the internal fonts using the control panel button or printer driver.
Using the Go button4
aTurn off the printer.
bMake sure that the front cover is closed and the power cord is plugged in.
cHold down the Go button as you turn on the power switch. Keep the Go button pressed down until the 
Toner, Drum and Error LEDs light up. Release the Go button. Make sure that the Toner, Drum and 
Error LEDs are off.
dPress the Go button twice. The printer will print a list of the internal fonts.
Using the printer driver4
If you are using the Brother’s Windows® printer driver, you can print a list of the internal fonts by clicking the 
Print Fonts button in the Support tab.
 
  
						

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Network default settings (HL-2150N / HL-2170W only)4
If you want to reset the print server back to its default settings (resetting all information such as the password 
and IP address information), follow these steps:
Using the Go button4
aTurn off the printer.
bMake sure that the front cover is closed and the power cord is plugged in.
cHold down the Go button as you turn on the power switch. Keep the Go button pressed down until the 
Toner, Drum and Error LEDs light up. Release the Go button. Make sure that the Toner, Drum and 
Error LEDs are off.
dPress the Go button seven times. Make sure that all the LEDs light up to indicate the print server has 
been reset to its default settings. 
						

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5
You will need to replace certain parts and clean the printer regularly.
WARNING 
When you replace certain parts or clean the inside of the printer, remember the following:
• If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the 
clothes in cold water to avoid stains.
• Be careful not to inhale toner.
• After you have just used the printer, some internal parts of the printer will be extremely hot. When you 
open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts 
shown in the illustration. If you do this, you may get burned.
 
Replacing the consumable items5
You will need to replace the consumable items when the machine indicates that the life of the consumable is 
over.
Consumables5
Routine Maintenance5
  
Toner cartridgeDrum unit
  
See Toner cartridgeon page 61.
Order No. TN-330, TN-360See Drum uniton page 68.
Order No.DR-360 
						

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Toner cartridge5
The life of the original toner cartridge that came with the printer may be either a starter1, standard2 or high 
yield
3 toner cartridge, and depends on the model and country you bought the printer in.
1The starter toner cartridge will print approximately 1,000 A4 or Letter-size single-sided pages. Approx. cartridge yield is declared in accordance 
with ISO/IEC 19752.
2Standard toner cartridges print approximately 1,500 A4 or Letter-size single-sided pages. Approx. cartridge yield is declared in accordance with 
ISO/IEC 19752.
3High yield toner cartridges print approximately 2,600 A4 or Letter-size single-sided pages. Approx. cartridge yield is declared in accordance with 
ISO/IEC 19752.
Note
• The amount of toner used varies according to what is printed on the page and the print density setting.
• If you change the print density setting for lighter or darker printing, the amount of toner used will change.
• Wait to unpack the toner cartridge until immediately before you put it into the printer.
 
Toner Low message5
The Toner LED will turn on for 2 seconds and off for 3 seconds and repeats this pattern.
 
If the LED shows this message, the printer has nearly run out of toner and will continue to print until it has 
reached the end of its life. Buy a new toner cartridge and have it ready before you get a Toner Life End 
message. To replace the toner cartridge, see Replacing the toner cartridgeon page 62. 
Note
The Toner LED will blink continuously if the toner cartridge is nearly empty.
  
						

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Toner Life End message5
The printer will stop printing until you replace the toner cartridge with a new one.
 
Replacing the toner cartridge5
Note
• To ensure high quality printing, we recommend that you use only genuine Brother toner cartridges. When 
you want to buy toner cartridges, call your dealer or Brother Customer Service.
• We recommend that you clean the printer when you replace the toner cartridge. See Cleaningon page 73.
 
aMake sure that the printer is turned on. Open the front cover. 
bTake out the drum unit and toner cartridge assembly.