Bose Lifestyle 28 DVD home entertainment system Sold from June 2004 to August 2006 Series II User Manual

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Reference
English
Troubleshooting
Problem What to do
System doesn’t 
do anything• Make sure the power connector is inserted securely into the media center, the power cord 
is inserted securely into the Acoustimass
® module, and the power pack and power cord 
are fully plugged into operating AC wall outlets.
• Be sure to press a source button (CD/DVD, AM/FM, etc.) on the LIFESTYLE
®
remote control.
• Unplug the media center power supply for 60 seconds, then reconnect it. 
This allows the unit to reset itself after a power surge or power interruption.
No sound• Increase the volume.
• Check to see if MUTE is lit on the display. If it is, press the 
Mute button on the remote control 
to unmute the sound.
• Make sure that the power switch on the Acoustimass module is set to ON (I).
• Make sure that the audio input cable: 
-connector is firmly seated in the media center Main Speaker jack
-multi-pin connector at the other end is firmly seated in the Acoustimass module 
AUDIO INPUT jack.
• Check connections between the cube speakers and the module.
• Turn the media center off for 60 seconds, then on again, to restore communication 
between the media center and the speakers.
• Check the connections for any external components. Make sure that you have pressed 
the correct remote button for the source you want to hear.
• For CD or DVD play, be sure the disc is placed correctly, label-side up, in the disc tray.
• Connect the FM and AM antennas.
• Make sure that the power switch on the Acoustimass module is set to ON (I).
No sound from 
center speaker• Make sure the center speaker cable is connected at both ends.
• Select 3- or 5-speaker mode.
To o  m u c h  s o u n d  
from center speaker• Decrease the Center Channel setting.
No sound 
from surround speakers• Select 5-speaker mode.
• Increase the Surround setting for the source being played.
• Make sure the video sound source is stereo and surround-encoded, 
and the component used (TV, VCR, DVR, etc.) is stereo.
Surround speakers 
are too loud• Decrease the Surround setting for the source being played.
• Make sure that the left and right front speakers are connected to the front speaker jacks 
(blue) and the left and right surround speakers are connected to the surround speaker 
jacks (orange).
Remote control
behaves erratically 
or it does not work• Check batteries and their polarity (+ and –).
• Move the remote (or the media center) a few feet to avoid an area of “dead spots.”
• Make sure the power cable between the media center and its power source is firmly 
seated, uncoiled, and extended to its full length.
• Make sure the remote control and media center house codes match.
• Install a remote control extender.
System turns on by itself, 
or behaves erratically• Change the house code setting to prevent signals from conflicting with another nearby 
LIFESTYLE
® system. 
						

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Contacting customer service
For additional help in solving problems, contact Bose® customer service. See the address 
and phone number list included with your system. Radio does not work• Make sure antennas are connected properly.
• Move AM antenna at least 20 inches (50 cm) from the media center.
• Adjust antenna position to improve reception. 
• Make sure the AM antenna is in an upright position.
• Move antennas farther from media center, TV, or other electronic equipment.
• Select another station. You may be in an area of weak signal coverage for some stations.
The disc does not play• After pressing the CD/DVD button, wait a few seconds before pressing 
Play.
• Make sure the disc is properly inserted (label side up).
• Eject the disc and try loading it again.
• The CD may be dirty. See “Cleaning discs” on page 40.
• Try another CD. The CD may be defective or not compatible. See “Types of discs you can 
play” on page 5.
FM sound is distorted• Adjust antenna position to reduce interference.
FM sound is noisy
in surround mode• Weak FM stations will produce static in the surround speakers. Select the 2-speaker mode 
in the Settings menu to minimize noise. See “Tuner setting options (FM or AM radio)” on 
page 26.
Sound is distorted• Make sure speaker cables are not damaged and the connections are secure.
• Reduce the output level from any external components connected to the media center.
No sound from 
TV, CD/DVD, VCR, 
or AUX • Check the connections.
• Make sure that component is turned on.
• Refer to the component owner’s manual. 
LIFESTYLE
® remote 
does not control 
your TV, VCR, 
cable/satellite box, 
or other external 
component• Make sure correct codes are set. 
See “For TV control” on page 18.
• Make sure that the front of the media center is not obstructed. The IR emitter that sends 
commands to your external components is below the disc tray.
• If you still cannot control your external components successfully, you may need to connect 
the external IR emitter, included with your system, to the IR EMITTER jack on the rear 
panel of the media center. See “Connecting the optional IR emitter cable” in your 
LIFESTYLE
® system Installation Guide.
Yo u r  T V  t u r n s  
on and off unexpectedly• Reposition the TV on/off sensor on the back of your TV. Or check the SCART connector if 
you use one.
• Verify that the TV on/off sensor is working properly by choosing 
TV Power Statusunder 
Video in the System menu.
TV screen goes dark 
or image flips repeatedly 
after making a change
to a Video feature in 
System settings• Use the media center to check the Video Format and Progressive Scan settings, following 
instructions in “Activating component or progressive scan connections” on page 11. 
-Video Format should be set to NTSC (U.S. standard) or PAL (European standard).
-Make sure the Progressive Scan setting is Off, unless you have used a component 
video connection and progressive scan is a feature of the TV.
You forgot 
your password• Enter the numbers 2673 as temporary password to access the parental controls. Then 
create a new password. Problem What to do 
						

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Accessories
For information on speaker mounting brackets and stands, additional remote controls, and 
connecting additional Bose® powered loudspeakers, contact your Bose dealer or call Bose 
customer service. See the address and phone number list included with your system.
Technical information
Media center power pack power rating
USA/Canada: 120V  0.55A 50/60Hz 33VDC  1.1A
International: 220-240V  0.30A 50/60Hz 33VDC  1.1A
Dual voltage: 115/230V  0.55A 50/60Hz 33VDC  1.1A
Speaker system power rating 
USA/Canada: 100-120V  50/60Hz 350W
International: 220-240V  50/60Hz 350W
Dual voltage: 100-120/220-240V  50/60Hz 350W
Media center inputs
AUX: 2Vrms, maximum
CBL-SAT: 2Vrms, maximum
VCR: 2Vrms, maximum
TV: 2Vrms, maximum
DIGITAL: SPDIF (1 each for TV, VCR, TAPE, and AUX)
COMPOSITE VIDEO: NTSC or PAL format 1V
p-p with sync 75Ω
S-VIDEO: Luminance 1V
p-p Chrominance 0.3Vp-p
COMPONENT VIDEO: NTSC or PAL 1Vp-p with sync on Y
OPTICAL INPUT: SPDIF digital, mapped to input
FM ANTENNA: 75Ω
AM ANTENNA: 12µH
TV SENSOR: Scan frequency sensing
Media center outputs
SPEAKER ZONES 1 and 2: Variable audio, user selectable
AUDIO OUT L and R, fixed audio, 2 Vrms maximum
DIGITAL AUDIO OUT: SPDIF
OPTICAL OUTPUT: SPDIF, –15 to –21 dbm
COMPOSITE VIDEO: NTSC or PAL 1V
p-p with sync 75Ω
S-VIDEO: Luminance 1V
p-p Chrominance 0.3Vp-p
COMPONENT VIDEO: NTSC or PAL 1Vp-p with sync on Y
Media center dimensions
15.8"W x 11.0"D x 3.5"H
(40.1 cm x 27.9 cm x 8.9 cm)
Media center weight
8.2 lb (3.7 kg)
Media center finish
Aluminum
Remote control range
65 ft (20 m) 
						

							©2004 Bose Corporation, The Mountain,
Framingham, MA 01701-9168 USA
274397 AM Rev.00 CCM-000393