Bose AE2w wireless headphones Sold from May 2013 to present User Manual

							Bose
®
 AE2w
Bluetooth® headphones
Owner’s Guide 
						

							2 - English
Safety Information
©2013 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used without written permission.
Please read this owner’s guidePlease take the time to follow the instructions in this owner’s guide carefully. It will help 
you set up and operate your system properly and enjoy its advanced featu\
res. Please 
save this guide for future reference.
WARNING: Contains small parts which may be a choking hazard. Not suitable 
for children under age 3.
WARNING: This product contains magnets which can be harmful to 
pacemaker wearers.
WARNING:•  Contains small parts which may be a choking hazard. Not suitable  
for children under age 3.
•
   This product contains magnets which can be harmful to  
pacemaker wearers.
•
   To reduce the risk of fire or electrical shock, do not expose the 
product to rain or moisture.
•
   Do not expose this apparatus to dripping or splashing, and do not place objects 
filled with liquids, such as vases, on or near the apparatus. As with any elec -
tronic products, use care not to spill liquids into any part of the system. Liquids 
can cause a failure and/or a fire hazard.
•
   

 
Do not place any naked flame sources, such as lighted candles, on or near the 
apparatus.
•
   Use caution when using your headset/headphones while operating a vehicle\
 or 
engaging in any activity that requires your full attention. Check and follow local 
laws regarding mobile phone and headphone/headset use. Some jurisdiction\
s 
impose specific limitations, such as single earpiece configuration, on the use of 
such products while driving.
•
   Sounds that you rely on as reminders or warnings may have an unfamiliar \
character when using headphones. Be aware of how these sounds may vary i\
n 
character so you can recognize them as needed.
•
   DO NOT use mobile phone adapters to connect headphones to airplane seat 
jacks as this could result in personal injury such as burns or property \
damage 
due to overheating. Remove and disconnect immediately if you experience 
warming sensation or loss of audio.
•
   Except in case of emergency, Bose recommends that you NOT

 use these 
headphones as aviation communication headsets because:
 - No incoming audio will be heard with a discharged or improperly installe\
d 
battery. 

This could result in the potential of missed communications while 
piloting an aircraft.
 - Extremely loud ambient noise levels common to many propeller-driven 
aircraft may impair your ability to receive incoming audio communication\
s, 
particularly during takeoff and climb out.
 - The 

Bose
® AE2w Bluetooth® headphones are not engineered for noise 
conditions, altitude, temperature or other environmental conditions comm\
on 
in non-commercial aircraft, resulting in possible interference to critic\
al com-
munications.
•
   Do not submerge or expose for extended period to water or wear while partici -
pating in water sports, i.e. swimming, waterskiing, surfing, etc.
•
 Do not leave a battery on prolonged charge when not in use.
CAUTION:•   Refer to the owners guide for safety related information.
•   Make no modifications to the system or accessories. Unauthorized alterations 
may compromise safety, regulatory compliance, and system performance.
•
   Long-term exposure to loud music may cause hearing damage. It is best 
to avoid extreme volume when using headphones, especially for extended 
periods.
•
   Use only with an agency approved power supply meeting local regulatory 
requirements (ex. UL, CSA, VDE, CCC).
•
 Refer to the power supply owner’

s guide for safety related information.
•
   Do not use headphones when operating a motor vehicle or anywhere the in-
ability to hear outside sounds may present a danger to you or others.
•
 Do not drop, sit on or allow the headphones to be immersed in water.
•   Be sure the earcup ports are kept clear, and that no moisture is allowed to get 
inside the earcup.
•
   The Bose AE2w Bluetooth headphones do not require scheduled cleaning. 
Should cleaning be necessary, simply wipe the outside surfaces with a soft 
cloth.
Bose Corporation hereby declares that this product is in compliance with\
 the 
essential requirements and other relevant provisions of Directive 1999/5/EC 
and all other applicable EU directive requirements. The complete declaration 
of conformity can be found at: www.Bose.com/compliance.
Important Safety Instructions
1.   Read these instructions.
2.
   Keep these instructions.
3.
   Heed all warnings.
4.
   Follow all instructions.
5.
   Do not use this apparatus near water

.
6.
   Clean only with a dry cloth.
7.
   Only use attachment

s/accessories specified by the manufacturer.
This device complies with FCC and Industry Canada RF radiation exposure limits set forth 
for general population. It must not be co-located or be operating in con\
junction with any 
other antenna or transmitter.
In the United States:This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference in a residential installation.  This equip-
ment generates, uses, and can radiate radio frequency energy and, if not installed and 
used in accordance with the instructions, may cause harmful interference\
 to radio com-
munications. However, this is no guarantee that interference will not occur in a particular \
installation. If this equipment does cause harmful interference to radio or television recep -
tion, which can be determined by turning the equipment off and on, you are encouraged 
to try to correct the interference by one or more of the following measu\
res:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a different circuit than the one to which the 
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Bose Corporation could void the 
user’s authority to operate this equipment.
In USA and Canada:This device complies with part 15 of the FCC rules and Industry Canada license exempt 
RSS standard(s). Operation is subject to the following two conditions: (1) this device may 
not cause harmful interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation.
This class B digital apparatus complies with CAN ICES-3 B / NMB-3 B.
Output power less than 6.3mW (8 dBm).
Other agency markingsFCC ID: A94BA1
IC: 3232A-BA1
Engineered in the United States
Made in China
Meets IDA Requirements
Bose® AE2w   
Bluetooth headphones
Model 
BA1 
XX
Names and Contents of Toxic or Hazardous Substances or Elements 
Toxic or Hazardous Substances and Elements
Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent 
(CR(VI)) Polybrominated 
Biphenyl (PBB) Polybrominated  
diphenylether (PBDE)
Metal parts X 0 00 0 0
Plastic 
parts 0 0
00 0 0
Speakers X 0 00 0 0
Cables X 0 00 0 0
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the 
limit requirement in SJ/T 11363-2006. 
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is 
above the limit requirement in SJ/T 11363-2006.  
						

							English - 3
 Contents
Using the headphones ........................................................................\
.............................................................. 4
Introduction........................................................................\
........................................................................\
.................................................... 4
Thank y ou
 ........................................................................\
........................................................................\
................................................. 4
Included with the headphones
 ........................................................................\
........................................................................\
............ 4
Control module features 
 ........................................................................\
........................................................................\
...................... 4
Charging the batter

y
 ........................................................................\
........................................................................\
..................................... 5
T

ips for longer battery life
 ........................................................................\
........................................................................\
.................... 5
Connecting the headphones to y

our Bluetooth device
 ........................................................................\
.................................................. 6
To pair the headphones with y

our device
 ........................................................................\
................................................................. 6
Locating the 

Bluetooth device list
 ........................................................................\
........................................................................\
...... 7
Batter

y charge level (for iOS devices)
 ........................................................................\
........................................................................\
 7
Pairing additional devices
 ........................................................................\
........................................................................\
.................... 7
Using multiple devices 
 ........................................................................\
........................................................................\
......................... 7
Wearing the headphones
 ........................................................................\
........................................................................\
............................. 7
Recognizing the l

ights and tones........................................................................\
........................................................................\
...............
 8
Bluetooth

 Indicator  
 ........................................................................\
........................................................................\
.............................. 8
Batter

y Indicator  
 ........................................................................\
........................................................................\
.................................. 8
Audio Tones
 ........................................................................\
........................................................................\
............................................ 8
Playback and phone cal

l actions
 ........................................................................\
........................................................................\
................. 8
Using the optional audio cable
 ........................................................................\
........................................................................\
................... 9
To attach the audio cable
 ........................................................................\
........................................................................\
..................... 9
Reference ........................................................................\
........................................................................\
............ 10
Maintenance ........................................................................\
........................................................................\
................................................... 10
Batter y care
 ........................................................................\
........................................................................\
............................................. 10
Cleaning the headphones
 ........................................................................\
........................................................................\
..................... 10
Replacement par

ts and accessories
 ........................................................................\
........................................................................\
... 10
Reattaching earcup cushions
 ........................................................................\
........................................................................\
.............. 11
T

roubleshooting 
 ........................................................................\
........................................................................\
........................................... 11
Customer ser

vice
 ........................................................................\
........................................................................\
........................................... 12
Limited W

arranty
 ........................................................................\
........................................................................\
........................................... 12
Technical information
 ........................................................................\
........................................................................\
.................................. 12 
						

							4 - English
 Using the headphones
Introduction
Thank you
We appreciate your choice of the Bose® AE2w Bluetooth® headphones. These wireless stereo headphones combine the audio  
performance and comfort you expect from Bose with the freedom to move away from your source.
Included with the headphones
Bluetooth® control module (removable) Optional audio cable
USB charging cable Carry bag
Control module features 
Multi-function 
button
Volume Up
Volume Down
Power switch Bluetooth indicator
Battery indicator
USB charger 
connector 
						

							English - 5
Using the headphones
Charging the battery
Although the battery is partially charged at the factory, we recommend you fully charge the battery before first use. Allow up to 3 hours for 
a full charge.
1.
 Plug the small end of the USB cable into the headphones. 
2.
 Plug the large end of the USB cable into an agency appr

oved wall USB charger (not supplied) or a powered USB port on your  
computer.
Note: The control module can also be charged when disconnected from the headph\
one earcup.
Wall USB 
charger (not 
supplied) Powered 
USB port on 
computer
3. Allow up to 3 hours for a full charge.
The battery indicator will blink amber while char
ging and turn green when charging is complete.
Battery 
indicator
Note: The headphones will not operate while charging.
Note: Before charging, be sure the headphones are at room temperature, between\
 41°F (5°C) and 104°F (40°C).
Tips for longer battery life
When fully charged, your AE2w Bluetooth headphones will provide approximately 7 hours of wireless audio.
•	Always slide the Power switch off when the headphones are not in use. This will help preserve battery life.
•	 Be aware that certain audio sources will deplete the battery more quickly than others. 
•	 Do not leave the battery uncharged for long periods of time. Fully charge before storing.
Battery Indicator Color Indicates: 
Green (solid) •	1/2 hour to 7 hours remaining battery time
Amber (solid) •	Less than 1/2 hour remaining battery time
Red (blinking) •	Recharge headphones now
Amber (blinking) •	Headphones are charging
Green (while charging) •	Headphones are fully charged
Red (while charging) •	Headphones are not within acceptable temperature range 
						

							6 - English
 Using the headphones
Connecting the headphones to your Bluetooth device
To use your AE2w Bluetooth headphones with a Bluetooth device (such as a smartphone or tablet), you must first establish a\
 wireless 
connection between the headphones and the device. This process is called “pairing”. once the headphones and a device have b\
een 
paired, they will automatically reconnect the next time you use them together.
To pair the headphones with your device
1. Slide the control module power switch to on.
Power 
switch 
2. Press and hold the Multi-Function and Volume + buttons together until the Bluetooth indicator blinks purple.  
The headphones are now discoverable and ready to pair with your device.
00:01
Discoverable
3. Enable Bluetooth on your device and locate the Bluetooth device list. (For help, see “Locating the Bluetooth device list”\
 on page 
7.)
4.
 Select “Bose AE2w ” from the device list. If your device r

equires a passkey, enter “0000”.  
When the wireless connection is complete, the Bluetooth indicator will turn solid blue.
BluetoothSettings
Devices
BluetoothON
Connec ted
Bose AE2w
Connected
Note: If the Bluetooth indicator does not turn solid blue, the wireless connection has not bee\
n made. Turn the headphones off and repeat  
steps 1 to 4, or see “Troubleshooting” on page 11.  
						

							English - 7
Using the headphones
Locating the Bluetooth device list
iOS 5:  Settings > General > Bluetooth > ON > “Bose AE2w ”
iOS 6: Settings > Bluetooth > ON > “Bose AE2w ”
Android:  Settings > Wireless & Networks > Bluetooth or Bluetooth Settings > ON > Search or Scan for Devices > “Bose AE2w ”
Blackberry: Home > Manage Connections > Set Up Bluetooth > Search > “Bose AE2w ” 
Mac OS X: System Preferences > Bluetooth > ON > “Bose AE2w ”
Windows 7: Start  > Control Panel > Hardware and Sound > View Devices and Printers > Add a Device > “Bose AE2w ”
Windows XP: Start  > Control Panel > Bluetooth Devices > “Bose AE2w ”
Note: For additional help locating the device list, refer to the owner’s guide that came with your device.
Battery charge level (for iOS devices)
When connected to AE2w Bluetooth headphones, iOS devices will display the AE2w Bluetooth battery charge level near the upper right 
corner of the screen.
Pairing additional devices
You can pair up to eight Bluetooth devices with your headphones. To pair additional devices with your headphones, repeat steps 2-3 on 
page 8 for each device. Only two audio devices can be connected at the same time.
Using multiple devices 
If you have two audio devices connected with your headphones, you can ea\
sily stop listening to one device and start listening to another.  
Simply stop or pause the music or video on the first device, then star\
t the music or video on the second device. The headphones will 
switch to the device that is currently playing. 
If you receive a phone call on a connected phone while you are listening to a connected audio source, the audio source will pause for the 
phone call and resume when the call has ended. For more information see “Playback and phone call actions” on page 8.
Wearing the headphones
Be sure to wear your AE2w Bluetooth headphones with the left earcup (L) and control module over your left ear. You can easily access the 
control module with your left hand, as shown. Use your thumb to control the volume and power switch; use your index finger to control 
the Multi-function button.
Using the 
volume 
controlsUsing the 
Multi-function 
button
R
L 
						

							8 - English
 Using the headphones
Recognizing the lights and tones
Bluetooth Indicator
Bluetooth 
indicatorBattery 
indicator
  
Color Indicates:
Purple (blinking) •	The headphones are discoverable for pairing.
Blue (blinking) •	The headphones are attempting to connect to a Bluetooth device.
Blue (solid) •	The headphones are connected to the Bluetooth device.
Battery Indicator  
Color Indicates: 
Green (solid) •	1/2 to 7 hours remaining battery time
Amber (solid) •	Less than 1/2 hour remaining battery time
Red (blinking) •	Recharge headphones now
Amber (blinking) •	Headphones are charging
Green (while charging) •	Headphones are fully charged
Audio Tones
Tone Indicates:
Two ascending tones •	Headphones are discoverable
Three ascending tones •	Headphones are connected to a device
Four ascending tones •	Power on
Four descending tones •	Power off
Three descending tones •	Wireless connection ended
Single tone •	Low battery warning
Two descending tones •	Incoming call
Playback and phone call actions
Audio/video playback actions Headphones control
Play or pause
•	Press Multi-function once
Track forward •	Double press 
Multi-function
Track back
•	Triple press Multi-function
Adjust the volume
•	Press Volume + or Volume -
Fast forward
•	Press, then press and hold Multi-function
Rewind
•	Double press, then press and hold Multi-function
Phone call actions Headphones control
Answer or end a call
•	Press Multi-function once
Ignore a call •	Press and hold 
Multi-function
Answer second call
•	Press Multi-function
Ignore second call
•	Press and hold Multi-function
Activate voice control
•	Press and hold Multi-function
Multiple device actions Headphones control
Pause audio on primary device and answer call 
on second device •	
Press Multi-function once
Ignore incoming call on second device and 
restart audio on primary device •	
Press and hold 
Multi-function 
						

							English - 9
Using the headphones
Using the optional audio cable
Your AE2w Bluetooth headphones come with a 3.5 mm audio cable that is compatible with most \
music sources. Use the audio cable 
when: 
•	The desired audio source is not Bluetooth technology enabled.
•	 The headphones battery is not charged.
•	 You are in an area where Bluetooth connectivity is prohibited.
To attach the audio cable
1. Slide the power switch to off.
2.
 Remove the Bluetooth
  control module from the headphones by gently pulling it straight out. 
3.
 Insert the audio cable plug (A) into the connector on the headphones until fully seated.
4.
 Insert the audio cable plug (B) into the 3.5 mm headphone connector on\
 your audio source until fully seated. 
A
B 
						

							Reference
10 - English
Maintenance
Battery care
Be sure to turn off the headphones when it is not in use. Before storing the headphones for more than a few months, be sure the battery 
is fully charged. 
Cleaning the headphones
The Bose® AE2w Bluetooth headphones does not require scheduled cleaning. Should cleaning be necessary, simply wipe the outside 
surfaces with a soft, dry cloth. Do not allow moisture to get inside the earcups or the audio input connector. Do not use liquids or sprays.
Replacement parts and accessories
Replacement parts and accessories can be ordered through Bose Customer Service. See the contact information for your area included 
in this guide.
Part Name
 Part Product Code
Carry bag
 329585-0010
Replacement cushion kit 
 329586-0010
USB charging cable 
 330816-0010
Audio cable (3.5 mm)
 329583-0010
Wall char

ger
 329341-0010
Wall char

ger plus adapter
 329342-0010