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Blackberry Z10 Smartphone 10 3 1 User Guide

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Page 41

Transfer data to a new device using BlackBerry Link on 
a computer
You can use BlackBerry Link to transfer data and settings, such as phone history, media files, browser bookmarks, and 
more to your new 
BlackBerry 10 device. BlackBerry Link is designed to move the data in your personal space but not the 
data in your work space.
BlackBerry Link supports all software versions except BlackBerry Device Software 4.x and earlier.
Only the data saved locally in your device storage space is transferred. Any...

Page 42

Transfer contact info using a SIM card
Your BlackBerry 10 device uses a micro SIM card. As such, this data transfer method is only available if you

Page 43

After you switch devices
After you finish switching to your new BlackBerry 10 device, if you used a media card in your old device, move it to your 
new device. Also, consider doing the following:

Page 44

Wipe the data on devices running BlackBerry 10 OS
1.On your previous device, swipe down from the top of the screen.
2.Tap  Settings.
3.Tap Security and Privacy > Security Wipe.
4.Type blackberry.
5.Tap Delete Data.
If you

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Page 46

Confirm your BlackBerry ID username
When you create a BlackBerry ID, you receive an email message that allows you to confirm the email address that you use 
as your 
BlackBerry ID. If you forget your BlackBerry ID password, you can reset it easily if you confirmed the email address 
that you use as your 
BlackBerry ID username.
If you didn

Page 47

Find your BlackBerry ID on your old device
If you have previously created a BlackBerry ID and are switching to a new BlackBerry device, it

Page 48

Phone and voice
Phone
While on a call, you can switch between the speakerphone, headset, and handset; mute a call; or start a conference call by making another call. You can also open the dial pad, make notes while on a call, and move a call to 
BBM Video.
Phone icons
Incoming calls
IconDescriptionTo answer a call, touch and hold the circle and slide your finger to the left.To decline a call, touch and hold the circle and slide your finger to the right.Send a message with the Reply Now feature.Silence...

Page 49

IconDescriptionSplit a conference call into multiple callsMove a call to BBM Video
Making and receiving calls
Make a call
1.In the Phone app, tap .
2.Dial a number.
3.Tap Call.
Call a recent number or speed dial contact
1.In the Phone app, tap .
2.Tap a name, number, or speed dial contact.
Tip: To send a text message to a recent number, beside the number, tap  > .
To call a contact from your keyboard speed dial list, in the Phone app, tap . Press and hold the key that you associated 
with the contact....

Page 50

Use Reply Now to send a message to a caller
You never have to excuse yourself from a meeting or conversation to answer the phone again. With the Reply Now feature, 
you can send a caller a brief message instead of answering an incoming call. By default, if the caller is a 
BBM contact, the 
Reply Now message is sent as a 
BBM message. If the caller isn
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