Blackberry Stl100-3 Manual

							BlackBerry Z10 SmartphoneSTL100-3
Safety and Product InformationPRINTSPEC-128
SWD-20121109123501800 | RFK121LW/RFF91LW
MAT-51069-001
Safety information
 Excited to start using your BlackBerry device? Before you get started, read this booklet which 
contains important safety and regulatory information for your 
BlackBerry device. Keep this booklet in a safe 
place so that you can refer to it whenever you need it.
In some countries there may be restrictions on using Bluetooth enabled devices and wireless devices with 
encryption software. Check with your local authorities for the restrictions in your area.
To find the latest safety and product information, visit www.blackberry.com/docs/smartphones.
Important safety precautions
 
 
Use only approved batteries and chargers with your BlackBerry device. Use of 
batteries or chargers that have not been approved by Research In Motion might 
present a risk of fire or explosion, which could cause serious harm, death, or 
property loss.
Use only RIM approved holsters. Use of holsters that have not been approved by RIM might, in the long term, present a risk of serious harm.
 
 
When you wear the BlackBerry device close to your body, use a RIM approved 
holster with an integrated belt clip, or maintain a distance of 0.59 in. (15 mm) 
between your 
BlackBerry device and your body while the BlackBerry device is 
transmitting. Use of body-worn accessories, other than RIM approved holsters 
with an integrated belt clip, might cause your BlackBerry device to exceed radio 
frequency exposure standards if the accessories are worn on your body while 
the 
BlackBerry device is transmitting. The long term effects of exceeding radio 
frequency exposure standards might present a risk of serious harm. For more 
information about the compliance of this 
BlackBerry device with the FCC radio 
frequency emission guidelines, visit www.fcc.gov/oet/ea/fccid and search for the 
FCC ID for your BlackBerry device listed below. The FCC ID is located on the 
information sticker on your BlackBerry device behind the battery. To view the 
FCC ID, remove the battery door and the battery.
•BlackBerry Z10 device (model number RFK121LW): FCC ID 
L6ARFK120LW
•BlackBerry Z10 device (model number RFF91LW): FCC ID L6ARFF90LW
 
 
Your BlackBerry device is designed to be operated in temperatures between 32 
and 95°F (0 and 35°C). Use of your BlackBerry device outside of the 
recommended temperature range could cause damage to your BlackBerry device or lithium-ion battery.
 
 
Do not rely on your BlackBerry device for emergency communications. The 
wireless networks that are necessary to make emergency calls or send 
messages are not available in all areas, and emergency numbers, such as 911, 
112, or 999, might not connect you to emergency services in all areas. If you 
have the 
BlackBerry Mobile Voice System installed on your BlackBerry device, 
see the "About emergency calls and the BlackBerry Mobile Voice System" 
section for more information about emergency calls.
 
 
Do not disassemble your BlackBerry device. Your BlackBerry device contains 
small parts that might be a choking hazard. 
 
Keep your BlackBerry device away from medical devices, including pacemakers 
and hearing aids, because they might malfunction and cause serious harm or 
death to you or others. 
 
Do not put your BlackBerry device in contact with liquids because this might 
cause a short circuit, a fire, or an electric shock. 
 
When you use your BlackBerry device speakerphone, never hold the BlackBerry device to your ear. Serious and permanent hearing damage could occur. 
 
Exposure to flashing lights on your BlackBerry device can cause epileptic 
seizures or blackouts and might be dangerous to you or others. In the event that 
you experience, or your use of your 
BlackBerry device causes in others, any 
disorientation, loss of awareness, twitching, convulsions, or any involuntary 
movements, stop using your 
BlackBerry device immediately and consult a 
physician. The LED notification light is located on the front of your BlackBerry device, in the upper-right corner. If your BlackBerry device model has a camera, 
the camera flash LED aperture is located on the back of your BlackBerry device, 
either above or to the right of the camera lens. If you are susceptible to epileptic 
seizures or blackouts, consult your physician before you use your 
BlackBerry device.
 
 
Do not use your BlackBerry device while driving unless you are permitted by law 
to use the BlackBerry device in hands-free mode. Using your BlackBerry device 
while driving could put you and others at greater risk of an accident causing 
serious injury, death, or property loss. 
 
Do not use your BlackBerry device in the presence of gas fumes because it 
might present a risk of fire or explosion. 
 
Do not dispose of your BlackBerry device in a fire because this might cause an 
explosion resulting in serious injury, death, or property loss. Turn off your BlackBerry device on aircrafts. Using your BlackBerry device on an 
aircraft might affect aircraft instrumentation, communication, and performance; 
might disrupt the network; might otherwise be dangerous to the operation of the 
aircraft, its crew, and its passengers; and might be illegal.  
 
BlackBerry devices are not intrinsically safe and cannot be used in the presence 
of explosive fumes, explosive dust, or other explosive chemicals. Sparks in such 
areas could cause an explosion or fire resulting in serious injury, death, or 
damage to property.
Using your device safely
•Do not place heavy objects on your BlackBerry device.•Do not attempt to modify or service your BlackBerry device.•Do not attempt to cover or push objects into openings on your BlackBerry device unless instructed to 
do so in the BlackBerry device documentation supplied by Research In Motion. This action might 
cause a short circuit, a fire, or an electric shock.
•Do not use sharp objects on the screen.•Do not use excessive force on the screen.•Do not use your BlackBerry device or BlackBerry device accessories near water (for example, near a 
bathtub or a sink, in a wet basement, or near a swimming pool).
•Do not place your BlackBerry device or BlackBerry device accessories on any unstable surface. The BlackBerry device or BlackBerry device accessories could fall, thereby potentially causing serious 
injury to a person and serious damage to the BlackBerry device or BlackBerry device accessory.•When using your BlackBerry device, take frequent breaks. If you experience any discomfort in your 
neck, shoulders, arms, wrists, hands (including thumbs and fingers), or other parts of the body when 
using your 
BlackBerry device, cease use immediately. If discomfort persists, consult a physician.
CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein 
might result in hazardous radiation exposure.
Electrical safety
Charge the BlackBerry device using only the charging accessories provided by or specifically approved by Research In Motion for use with this BlackBerry device. Any approval from RIM under this document must 
be in writing and must be from a person authorized to provide such approval. Use of any other accessory 
might invalidate any warranty provided with the 
BlackBerry device and might be dangerous.
Approved charging accessory models for the BlackBerry Z10 deviceASY-18072-002ASY-24479-008ASY-34724-001ASY-24479-002ASY-24479-009ASY-34725-002ASY-24479-003ASY-24479-010ASY-38170-003ASY-24479-004ASY-24479-011ASY-46705-001ASY-24479-005ASY-24479-012ASY-46706-001ASY-24479-006ASY-28109-003ASY-48415-001ASY-24479-007ASY-31296-003ASY-50255-001
Use the charging accessories provided with the BlackBerry device or any other RIM approved charging 
accessories only from the type of power source indicated on the marking label. Before you use any power 
supply, verify that the mains voltage is in accordance with the voltage printed on the power supply. Connect 
the 
BlackBerry device only to CTIA certified adapters, products that bear the USB-IF logo, or products that 
have completed the USB-IF compliance program.
Do not overload power outlets, extension cords, or convenience receptacles because this might result in a 
risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than 
the cord when you disconnect the charging accessory from the power outlet or convenience receptacle.
Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, 
and the point where the power cord connects to the BlackBerry device. Unplug charging accessories 
during lightning storms or when unused for long periods of time. When you use your BlackBerry device with 
any charging accessories, ensure that you route the power cord in a way that reduces the risk of injury to 
others, such as tripping or choking. Do not use charging accessories outside or in any area exposed to the 
elements.
For more information about inserting the battery and connecting the power supply, see the documentation 
that came with your BlackBerry device.To buy accessories for your BlackBerry device, contact your wireless service provider or visit www.shopblackberry.com.
Battery safety
Your BlackBerry device contains a removable lithium-ion battery.The battery might present a fire or chemical burn hazard if mistreated. Do not attempt to insert foreign 
objects into the battery. Do not remanufacture, disassemble, modify, crush, or puncture the battery. If the 
battery has been remanufactured, disassembled, modified, crushed, or punctured, cease use of the 
battery immediately. Do not heat the battery above 140°F (60°C). Heating the battery above 140°F (60°C) 
could cause the battery to catch fire or explode. Do not short-circuit the battery or allow metallic or 
conductive objects to contact the battery terminals.
CAUTION: Use only the battery that Research In Motion specifies for use with your particular BlackBerry device model. RIM specifies batteries for use in BlackBerry devices in compliance with IEEE Std 1725. 
Using any other battery might invalidate any warranty provided with the BlackBerry device. In addition, 
there might be a risk of fire or explosion if you replace the battery with an incorrect battery type.  Please 
ensure you dispose of used batteries according to the instructions set out in this safety information booklet.
Children should not handle batteries unless they are supervised by an adult.
 When this icon appears on your BlackBerry device, the battery is not inserted correctly or 
an invalid battery is inserted. If you inserted the battery that is specified for use with your particular 
BlackBerry device model, remove and reinsert the battery. If you inserted an invalid battery, remove it 
immediately and insert the battery that RIM specifies for use with your particular BlackBerry device model. 
Verify that the battery connectors align with the connectors on your BlackBerry device.
Driving and walking safely
Give your full attention to driving; driving safely is your first responsibility. You are responsible for knowing  and obeying the laws and regulations regarding the use of wireless devices in the areas where you drive.
Research In Motion recommends that you do not use your BlackBerry device while you drive. Instead, 
consider having a passenger in the vehicle use your BlackBerry device for you, or find a safe location to stop 
your vehicle before you use your BlackBerry device.Store your BlackBerry device safely before driving your vehicle. Do not use any charging accessory as a 
means of storing your BlackBerry device while you are in a vehicle. If your vehicle is equipped with an air 
bag, do not place your BlackBerry device or other objects above the air bag, or in the air bag deployment 
area. If in-vehicle wireless equipment is improperly stored or installed and the air bag inflates, serious injury 
could result. 
						

							Radio frequency signals might affect improperly installed or inadequately shielded electronic systems in 
motor vehicles. Check with the manufacturer or its representative regarding your vehicle. If any equipment 
has been added to your vehicle, you should also consult the manufacturer of that equipment for 
information on radio frequency signals.
Do not use your BlackBerry device while walking or engaging in any activity that requires your full attention. 
Inattention to vehicular traffic or other pedestrian hazards could result in serious injury, death, or property 
loss.
Accessories
Use only those accessories approved by Research In Motion. Using any accessories not approved by RIM for use with this particular BlackBerry device model might invalidate any approval or warranty applicable to 
the BlackBerry device, might result in the BlackBerry device becoming inoperative, and might be 
dangerous.
Carrying solutions: Your BlackBerry device might not come with a holster (body-worn accessory). If you 
wear your BlackBerry device on your body, always put your BlackBerry device in a BlackBerry device 
holster equipped with an integrated belt clip supplied or approved by Research In Motion. If you do not use 
a holster equipped with an integrated belt clip supplied or approved by RIM when you carry your BlackBerry device, keep your BlackBerry device at least 0.59 in. (15 mm) from your body when the BlackBerry device 
is transmitting. When using any data feature of your BlackBerry device (for example, email messages, PIN 
messages, MMS messages, or browser service), with or without a USB cable, hold your BlackBerry device 
at least 0.59 in. (15 mm) from your body. Using accessories that are not supplied by or approved by RIM might cause your BlackBerry device to exceed radio frequency exposure guidelines. For more information 
about radio frequency exposure, see the "Compliance information" section of this guide.
Most BlackBerry carrying solutions for BlackBerry devices (for example, holsters, totes, and pouches) 
incorporate a magnet into the physical structure of the carrying solution. Do not place items containing 
magnetic strip components, such as debit cards, credit cards, hotel key cards, phone cards, or similar 
items, near 
BlackBerry carrying solutions that incorporate a magnet into the physical structure of the 
carrying solution. The magnet might damage or erase the data stored on the magnetic strip.
Magnetometer
Your BlackBerry device includes a magnetometer. The magnetometer is used by applications such as the 
Compass application. Magnets-or devices that contain magnets, such as holsters, headphones, or 
monitors-might negatively affect the accuracy of the magnetometer. Do not rely solely on applications that 
use the magnetometer to determine your location. In an emergency situation, do not rely solely on 
applications that use the magnetometer.
Media
Certain jurisdictions might prohibit or restrict your use of certain features on your BlackBerry device. When 
taking, processing, or using pictures, obey all laws, regulations, procedures, and policies, including, without 
limitation, any copyright, personal privacy, trade secret, or security laws which might govern or restrict you 
while using your 
BlackBerry device. Honor the personal rights of others. Copyright protections might 
prevent you from copying, modifying, transferring, or forwarding some pictures, music (including ring 
tones), or other content.
Audio files: Permanent hearing loss might occur if you listen to audio files at high volumes, particularly with 
headphones. Avoid increasing the volume of your headphones to block out noisy surroundings. If you 
experience ringing in your ears or muffled speech, consult a physician to have your hearing checked.
Camera: If your BlackBerry device has a camera, do not aim the camera directly at the sun or any other 
bright light. This action could cause serious damage to your eyes or damage your BlackBerry device. When 
using the camera flash, keep the camera flash LED aperture at least 19.69 in. (50 cm) from the subject's 
eyes.
Antenna
Use only the supplied integrated antenna. Unauthorized antenna modifications or attachments could 
damage the BlackBerry device and might violate U.S. Federal Communications Commission (FCC) 
regulations.
Interference with electronic equipment
Most modern electronic equipment is shielded from radio frequency signals. However, certain electronic 
equipment might not be shielded against the radio frequency signals from your BlackBerry device.Pacemakers: Consult a physician or the manufacturer of your pacemaker if you have any questions 
regarding the effect of radio frequency signals on your pacemaker. Verify that you are using your 
BlackBerry device in accordance with the safety requirements associated with your particular pacemaker, 
which might include the following requirements:
•Always keep your BlackBerry device more than 7.88 inches (20 cm) from the pacemaker when your BlackBerry device is turned on.•Do not carry your BlackBerry device in your breast pocket.•When using the phone on your BlackBerry device, use the ear opposite the pacemaker for making 
and receiving calls to minimize the potential interference.
•If you have any reason to suspect that interference is taking place, turn off all wireless connections 
on your BlackBerry device immediately. Stop using your BlackBerry device and consult a physician.
Hearing aids: Some digital wireless devices might interfere with some hearing aids. In the event of such 
interference, consult your wireless service provider or contact the manufacturer of your hearing aid to 
discuss alternatives.
Your BlackBerry device includes a magnetometer, which is used by applications such as the Compass 
application. If an application that uses the magnetometer causes interference with your hearing aid, close 
the application.
Other medical devices: If you use any other personal medical device, consult the manufacturer of your 
device to determine if the device is adequately shielded from external radio frequency energy. Your 
physician might be able to assist you in obtaining this information.
Health care facilities: Turn off all wireless connections on your BlackBerry device in health care facilities 
when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities might be 
using equipment that could be sensitive to external radio frequency energy.
Aircraft: Federal Aviation Administration (FAA) and Federal Communications Commission (FCC) 
regulations prohibit using the radio of wireless devices while in the air. Turn off all wireless connections on 
your 
BlackBerry device before boarding an aircraft. The effect of using the BlackBerry device with wireless 
connections turned on in an aircraft is unknown. Such use might affect aircraft instrumentation, 
communication, and performance, might disrupt the network, might otherwise be dangerous to the 
operation of the aircraft, and might be illegal. With all wireless connections on your 
BlackBerry device 
turned off, use only nonradio based device applications in accordance with airline regulations for electronic 
devices.
Dangerous areas
Your BlackBerry device is not an intrinsically safe device and is not suitable for use in hazardous 
environments, where intrinsically safe devices are required, including without limitation, in the presence of 
gas fumes, explosive dust situations, operation of nuclear facilities, aircraft navigation or communication 
services, air traffic control, and life support or weapons systems.
Potentially explosive atmospheres: If you are in any area with a potentially explosive atmosphere, turn off 
all wireless connections on your BlackBerry device and obey all signs and instructions. Sparks in such areas 
could cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include 
fueling areas such as gasoline or petrol stations; below deck on boats; fuel or chemical transfer or storage 
facilities; vehicles using liquefied petroleum gas, such as propane or butane; areas where the air contains 
chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally 
be advised to turn off your vehicle engine.
Do not use the phone on your BlackBerry device to report a gas leak in the vicinity of the leak. Leave the 
area and, if the phone is available and active on your BlackBerry device, make the call from a safe location.Blasting areas: When in a "blasting area" or an area that indicates that two-way radios should be turned off, 
to avoid interfering with blasting operations, turn off all wireless connections on your BlackBerry device and 
obey all signs and instructions.
Operating and storage temperatures
Your BlackBerry device and device travel charger are designed to be operated and stored within the 
temperatures outlined in the following table:
Device operating 32 to 95°F (0 to 35°C)Device storage-4 to 95°F (-20 to 35°C)Travel charger operating32 to 95°F (0 to 35°C)Travel charger storage-22 to 167°F (-30 to 75°C)
Use or storage of your BlackBerry device or BlackBerry device accessories outside of the recommended 
temperature ranges could cause damage to your BlackBerry device, BlackBerry device accessories, or 
lithium-ion battery.
Keep your BlackBerry device or BlackBerry device accessories away from heat sources, such as radiators, 
heat registers, stoves, or other apparatus (including amplifiers) that produce heat. If you are not going to 
use your 
BlackBerry device for more than two weeks, turn off the BlackBerry device power and remove the 
battery.
Device cleaning and repair
Cleaning: Do not use liquid, aerosol cleaners, or solvents on or near your BlackBerry device or BlackBerry device accessories. Clean only with a soft dry cloth. Disconnect any cables from the computer and unplug 
any charging accessories from the electrical outlet before cleaning either your BlackBerry device or the 
charging accessory.
If it is necessary to clean the battery cover on your BlackBerry device, remove the battery cover carefully 
and keep your BlackBerry device away from all liquids. Clean the battery cover with a soft cloth that is 
dampened with water and mild liquid detergent. Verify that the battery cover is completely dry before you 
put it back on your 
BlackBerry device.Repair: Do not attempt to disassemble your BlackBerry device or any charging accessory. Only qualified 
service personnel should perform repairs to your BlackBerry device. If any of the following situations occur, 
disconnect the power supply cables from the computer or electrical outlet and refer your BlackBerry device 
or charging accessory for service to qualified service personnel:
•The power supply cord, plug, or connector is damaged.•Liquid has been spilled or objects have fallen into the BlackBerry device or charging accessory.•The BlackBerry device or charging accessory has been exposed to rain or water.•The BlackBerry device or charging accessory becomes very hot to the touch.•The BlackBerry device or charging accessory has been dropped or damaged in any way.•The BlackBerry device or charging accessory does not operate normally by following the instructions 
in the user documentation.
•The BlackBerry device or charging accessory exhibits a distinct change in performance.
To reduce the risk of fire or electric shock, adjust only those controls that are covered in the user 
documentation for your BlackBerry device. An improper adjustment of other controls might cause damage 
and will often require extensive work by a qualified technician to restore your BlackBerry device, charging 
accessory, or any other accessory to normal operation.
Failure to observe all safety instructions contained in the user documentation for your BlackBerry device 
will void the Limited Warranty and might lead to suspension or denial of services to the offender, legal 
action, or both.
Device and battery disposal
Do not dispose of either your BlackBerry device or the battery in a fire.
 Your BlackBerry device should not be placed in household waste bins.
For information about returning your device and accessories to Research In Motion for recycling and safe 
disposal, from a browser on your computer, visit www.blackberry.com/recycling or https://
tradeup.blackberry.com. The recycling and trade-up programs are only available in certain areas.If these programs are not offered in your area, check with your local government for regulations regarding  the proper disposal of electronic products.
Dispose of the battery in accordance with the laws and regulations in your area governing disposal of such 
cell types.
About emergency calls and the BlackBerry Mobile Voice System
If you have the BlackBerry Mobile Voice System installed on your BlackBerry device, the following 
statements are applicable to you:
Emergency calls to 911, 112, 000, 999, or other internationally recognized numbers intended to connect to  a public safety answering point or similar emergency services are not processed through the BlackBerry  Mobile Voice System, and are only processed from your BlackBerry device where mobile network coverage 
is available from a wireless service provider. The BlackBerry MVS is not designed or intended to be a 
replacement for traditional telephone service. Additional arrangements must be made, separate from the 
BlackBerry MVS, for you to obtain access to traditional fixed or wireless telephone services, such as  emergency calling capability. RIM and its affiliates, and their respective officers, directors, and employees 
shall have no responsibility or liability whatsoever for any personal injury, death, or damages arising out of 
or in connection with the inability to access emergency call services (for example, 911, 112, 000, or 999) 
through the BlackBerry MVS. By using the BlackBerry MVS Client, you agree to the above. 
If you do not 
agree to the above, remove the BlackBerry MVS Client from your device. 
Compliance information
Exposure to radio frequency signals
The BlackBerry device radio is a low power radio transmitter and receiver. When the BlackBerry device 
radio is turned on, it receives and also sends out radio frequency signals. The BlackBerry device is designed 
to comply with Federal Communications Commission (FCC), and Industry Canada (IC) guidelines 
respecting safety levels of radio frequency exposure for wireless devices, which in turn are consistent with 
the following safety standards previously set by Canadian, U.S., and international standards bodies:
•ANSI/IEEE C95.1, 2005, American National Standards Institute/Institute of Electrical and Electronics 
Engineers Standard for Safety Levels with Respect to Human Exposure to Radio Frequency 
Electromagnetic Fields, 3 kHz to 300 GHz
•National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, Biological 
Effects and Exposure Criteria for Radiofrequency Electromagnetic Fields
•Health Canada, Safety Code 6, 2009, Limits of Human Exposure to Radiofrequency Electromagnetic 
Fields in the Frequency Range from 3 kHz to 300 GHz
To maintain compliance with FCC and IC radio frequency exposure guidelines when you carry the BlackBerry device on your body, use only accessories equipped with an integrated belt clip that are 
supplied or approved by Research In Motion. Use of accessories that are not expressly approved by RIM might violate FCC and IC radio frequency exposure guidelines and might void any warranty applicable to the BlackBerry device. If you do not use a body-worn accessory equipped with an integrated belt clip supplied 
or approved by RIM when you carry the BlackBerry device, keep the BlackBerry device at least 0.59 in. (15 
mm) from your body when the BlackBerry device is transmitting. When using any data feature of the BlackBerry device, with or without a USB cable, hold the BlackBerry device at least 0.59 in. (15 mm) from 
your body. If you use a body-worn accessory not supplied by RIM when you carry the BlackBerry device, 
verify that the accessory does not contain metal and keep the BlackBerry device at least 0.59 in. (15 mm) 
from your body when the BlackBerry device is transmitting.To reduce radio frequency exposure consider these safety guidelines:
•Use the BlackBerry device in areas where there is a strong wireless signal. The indicator that 
provides information about the strength of the wireless signal is located in the upper-right corner of 
the home screen and displays five ascending bars. Three or more bars indicate a strong signal. A 
reduced signal display, which might occur in areas such as an underground parking structure or if 
you are traveling by train or car, might indicate increased power output from your 
BlackBerry device 
as it attempts to connect to a weak signal.
•Use hands-free operation if it is available and keep the BlackBerry device at least 0.59 in. (15 mm) 
from your body (including the abdomen of pregnant women and the lower abdomen of teenagers) 
when the 
BlackBerry device is turned on and connected to the wireless network. For more 
information about carrying your BlackBerry device, see the holster information in the "Accessories" 
section of this document.
•Reduce the amount of time spent on calls, or send a text message or BBM message instead.
Specific absorption rate data
THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO 
WAVES WHEN USED AS DIRECTED IN THIS SECTION.
The BlackBerry device is a radio transmitter and receiver. It is designed and manufactured not to exceed 
the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications 
Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC) when 
used as directed in the previous section. These limits are part of comprehensive guidelines and establish 
permitted levels of RF energy for the general population. The guidelines are based on standards that were 
developed by independent scientific organizations through periodic and thorough evaluation of scientific 
studies.
The exposure standard for wireless devices employs a unit of measurement known as the Specific 
Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg*. Tests for SAR are conducted using 
standard operating positions specified by the FCC/IC with the device transmitting at its highest certified 
power level in all tested frequency bands. Although the SAR is determined at the highest certified power 
level, the actual SAR level of the device while operating can be well below the maximum value. This is 
because the device is designed to operate at multiple power levels so as to use only the power required to 
reach the network. In general, the closer you are to a wireless base station antenna, the lower the power 
output.
Before a wireless device model is available for sale to the public, it must be tested and certified to the FCC 
and IC that it does not exceed the limit established by the government-adopted requirement for safe 
exposure. The tests are performed in positions and locations (for example, at the ear and worn on the body) 
as required by the FCC and IC for each model.
The highest SAR value for your BlackBerry device model when tested for use at the ear is outlined as 
follows:
DeviceSAR (W/kg) for 1 gBlackBerry Z10 device (model number RFK121LW)0.97BlackBerry Z10 device (model number RFF91LW)0.97
The highest reported body SAR value for this BlackBerry device when clipped on a belt, in a Research In 
Motion approved holster equipped with an integrated belt clip, is outlined below. Carrying solutions, 
including RIM approved carrying solutions and carrying solutions not approved by RIM, that do not come  
						

							equipped with an integrated belt clip SHOULD NOT be worn or carried on the body. For more information 
regarding the wearing or carrying of this BlackBerry device without using a RIM approved carrying solution 
equipped with an integrated belt clip, see the holster information in the "Accessories" section of this 
document.DeviceSAR (W/kg) for 1 gBlackBerry Z10 device (model number RFK121LW)0.96BlackBerry Z10 device (model number RFF91LW)0.95
If your BlackBerry device operates in Mobile Hotspot mode, the highest reported body SAR value for this BlackBerry device when clipped on a belt, in a Research In Motion approved holster equipped with an 
integrated belt clip, is outlined below.
DeviceSAR (W/kg) for 1 gBlackBerry Z10 device (model number 
RFK121LW)1.50BlackBerry Z10 device (model number RFF91LW)1.50
Body-worn measurements differ among wireless device and phone models, depending upon available 
accessories and FCC and IC requirements.
The FCC has granted an Equipment Authorization for this wireless device model with all reported SAR levels 
evaluated as in compliance with the FCC radio frequency emission guidelines when the BlackBerry device 
is used as directed in this section. SAR information on this wireless device model is on file with the FCC and 
can be found under the Display Grant section of 
www.fcc.gov/oet/ea after searching for the FCC ID for your BlackBerry device listed below.
DeviceFCC IDBlackBerry Z10 device (model number 
RFK121LW)L6ARFK120LWBlackBerry Z10 device (model number RFF91LW)L6ARFF90LW
Additional information on SAR can be found on the CTIA - The Wireless Association website at www.ctia.org.___________________________________* In the United States and Canada, the SAR limit for mobile devices used by the public is 1.6W/kg averaged 
over 1 g of tissue for the body or head (4.0W/kg averaged over 10 g of tissue for the extremities - hands, 
wrists, ankles, and feet).
FCC compliance statement (United States)
FCC Class B Part 15 This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is 
subject to the following two conditions:
•This device may not cause harmful interference.•This device must accept any interference received, including interference that may cause undesired 
operation.
CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for 
compliance could void the user’s authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to 
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful 
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency 
energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause 
interference harmful to radio communications.
There is no guarantee, however, that interference will not occur in a particular installation. If this equipment 
does cause harmful interference to radio or television reception, which can be determined by turning on 
and turning off the equipment, the user is encouraged to try to correct the interference by one or more of 
the following measures:
•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment to an outlet on a circuit different from that to which the receiver is 
connected.
•Consult the dealer or an experienced radio or TV technician for help.
US Information Concerning the Federal Communications 
Commission ("FCC") Requirements for Hearing Aid Compatibility 
with Wireless Devices
When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users 
may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to 
this interference, and wireless devices also vary in the amount of interference that they generate.
The wireless telephone industry has developed ratings to assist hearing device users in finding wireless 
devices that may be compatible with their hearing devices. Not all wireless devices have been rated. 
Wireless devices that are rated will have the rating displayed on the box together with other relevant 
approval markings.
The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If 
your hearing device is vulnerable to interference, you may not be able to use a rated wireless device 
successfully.
Consulting with your hearing health professional and testing the wireless device with your hearing device is 
the best way to evaluate it for your personal needs.
This BlackBerry device has been tested and rated for use with hearing aids for some of the wireless 
technologies that the BlackBerry device uses. However, other wireless technologies may be used in this BlackBerry device that have not been tested for use with hearing aids. It is important to try the different 
features of your BlackBerry device thoroughly and in different locations to determine if you hear any 
interfering noise when using this BlackBerry device with your hearing aid or cochlear implant. Consult your 
wireless service provider about its return and exchange policies and for information about hearing aid 
compatibility.
How the ratings workM-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less 
interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the 
two ratings.
T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a 
hearing device's telecoil ("T Switch" or "Telephone Switch") than unrated wireless devices. T4 is the better 
or higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing device 
manufacturer or hearing health professional may help you find results for your hearing device. The more 
immune your hearing aid is, the less likely you are to experience interference noise from wireless devices.
For more information about the actions that the FCC has taken with regard to hearing aid compatibility with 
wireless devices and other steps that the FCC has taken to ensure that individuals with disabilities have 
access to telecommunications services, visit 
www.fcc.gov/cgb/dro.
Industry Canada certification
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the 
following conditions:
•This device may not cause interference.•This device must accept any interference, including interference that may cause undesired 
operation of the device.
The BlackBerry Z10 device (model number RFK121LW) complies with Industry Canada RSS 102, RSS 132, 
RSS 133, RSS 139, RSS-GEN, and RSS 210 under certification number 2503A-RFK120LW.
The BlackBerry Z10 device (model number RFF91LW) complies with Industry Canada RSS 102, RSS 132, 
RSS 133, RSS 139, RSS-GEN, and RSS 210 under certification number 2503A-RFF90LW.
The BlackBerry device for operation in the band 5150-5250 MHz is only for indoor use to reduce the 
potential for harmful interference to co-channel mobile satellite systems.
The maximum antenna gain permitted for BlackBerry devices in the bands 5250-5350 MHz and 
5470-5725 MHz shall comply with the EIRP limit.
The maximum antenna gain permitted for BlackBerry devices in the band 5725-5825 MHz shall comply 
with the EIRP limits specified for point-to-point and non point-to-point operation as appropriate.
Be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 
5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to 
LE-LAN devices.
Class B compliance
This BlackBerry device complies with the Class B limits for radio noise emissions as set out in the 
interference-causing equipment standard entitled “Information Technology Equipment (ITE) – Limits and  methods of measurement,” ICES-003 of Industry Canada.
Additional regulatory conformance
Specific details about compliance to the following standards and regulatory bodies for your BlackBerry device may be obtained from Research In Motion:
DeviceApplicable conformance informationBlackBerry Z10 device•PCS Type Certification Review Board (PTCRB)
For additional Type Approval information please view the Regulatory Approvals drop-down list on the About 
screen on your device.
Product information: BlackBerry Z10 device
Mechanical properties:
•Weight: approximately 4.8 oz (136.3 g) including lithium-ion cell battery•Size (L x W x H): 5.1 x 2.6 x 0.4 in. (130 x 65.6 x 9 mm)•2 GB RAM, 16 GB flash memory, 64 GB micro SD card slot
Power specifications:
•Removable, rechargeable lithium-ion cell battery•Supports 3V, 1.8V micro SIM cards•Micro-USB-compatible port for data synchronization and charging
Mobile network radio specifications for model number RFK121LW:
•Quad-band LTE support: LTE 700, LTE 850, LTE 1700, LTE 1900 MHz band•Quad-band HSPA+ support: UMTS 800/UMTS 850, UMTS 1700, UMTS 1900, UMTS 2100 MHz 
band
•Quad-band GSM support: GSM 850, GSM 900, DCS 1800, PCS 1900 MHz•Power class: Class 1 (DCS 1800, PCS 1900), Class 4 (GSM 850) as defined in GSM 5.05, Class 4 
(GSM 900) as defined in GSM 02.06, Class E2 (GSM 850, GSM 900, DCS 1800, PCS 1900), Class 
3 (UMTS, LTE)•Transmitting frequency: GSM 824 to 849 MHz, GSM 880 to 915 MHz, DCS 1710 to 1785 MHz, 
PCS 1850 to 1910 MHz, UMTS 824 to 849 MHz, UMTS 1710 to 1755 MHz, UMTS 1850 to 1910 
MHz, UMTS 1920 to 1980 MHz, LTE 704 to 716 MHz, LTE 824 to 849 MHz, LTE 1850 to 1910 
MHz, LTE 1710 to 1755 MHz
•Receiving frequency: GSM 869 to 894 MHz, GSM 925 to 960 MHz, DCS 1805 to 1880 MHz, PCS 
1930 to 1990 MHz, UMTS 869 to 894 MHz, UMTS 1930 to 1990 MHz, UMTS 2110 to 2155 
MHz, UMTS 2110 to 2170 MHz, LTE 734 to 746 MHz, LTE 869 to 894 MHz, LTE 1930 to 1990 
MHz, LTE 2110 to 2155 MHz
Mobile network radio specifications for model number RFF91LW:
•Quad-band LTE support: LTE 700, LTE 850, LTE 1700, LTE 1900 MHz band•Tri-band HSPA+ support: UMTS 800/UMTS 850, UMTS 1900, UMTS 2100 MHz band•Quad-band GSM support: GSM 850, GSM 900, DCS 1800, PCS 1900 MHz•Power class: Class 1 (DCS 1800, PCS 1900), Class 4 (GSM 850) as defined in GSM 5.05, Class 4 
(GSM 900) as defined in GSM 02.06, Class E2 (GSM 850, GSM 900, DCS 1800, PCS 1900), Class 
3 (UMTS, LTE)•Transmitting frequency: GSM 824 to 849 MHz, GSM 880 to 915 MHz, DCS 1710 to 1785 MHz, 
PCS 1850 to 1910 MHz, UMTS 824 to 849 MHz, UMTS 1850 to 1910 MHz, UMTS 1920 to 1980 
MHz, LTE 704 to 716 MHz, LTE 824 to 849 MHz, LTE 1850 to 1910 MHz, LTE 1710 to 1755 MHz
•Receiving frequency: GSM 869 to 894 MHz, GSM 925 to 960 MHz, DCS 1805 to 1880 MHz, PCS 
1930 to 1990 MHz, UMTS 869 to 894 MHz, UMTS 1930 to 1990 MHz, UMTS 2110 to 2170 
MHz, LTE 734 to 746 MHz, LTE 869 to 894 MHz, LTE 1930 to 1990 MHz, LTE 2110 to 2155 MHz
Wi-Fi network radio specifications:
•Wireless LAN standard: IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n•Transmitting and receiving frequency for IEEE 802.11b/IEEE 802.11g/IEEE 802.11n: 2.412 to 
2.472 GHz
•Transmitting and receiving frequency for IEEE 802.11a/IEEE 802.11n: 5.180 to 5.825 GHz
Bluetooth radio specifications:
•Single-band support: ISM 2.4 GHz•Transmitting and receiving frequency: 2402 to 2480 MHz•Bluetooth Class 2
If your device supports NFC technology, the following specifications apply:
•Operating frequency: 13.56 MHz•Supported modes: reader/writer, card emulation, peer-to-peer
Legal notice
© 2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and 
related trademarks, names and logos are the property of Research In Motion Limited and are registered 
and/or used in the U.S. and countries around the world.
 ANSI is a trademark of the American National 
Standards Institute. Bluetooth is a trademark of Bluetooth SIG. CTIA - The Wireless Association is a 
trademark of CTIA - The Wireless Association. GSM is a trademark of the GSM MOU Association. IEEE, 802.11a, 802.11b, 802.11g, 802.11n, and IEEE Std 1725 are trademarks of the Institute of Electrical and 
Electronics Engineers, Inc. LTE and UMTS are trademarks of European Telecommunications Standards 
Institute (ETSI). Qualcomm is a trademark of Qualcomm Incorporated. Wi-Fi is a trademark of the Wi-Fi 
Alliance. All other trademarks are the property of their respective owners. This documentation including all 
documentation incorporated by reference herein such as documentation provided or made available at 
www.blackberry.com/go/docs is provided "as is" and without condition, endorsement, guarantee, 
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The terms of use of any RIM product or service are set out in a separate license or other agreement with 
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