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Blackberry Sqc1004 Manual

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Page 51

Troubleshooting: Phone
I can

Page 52

Level 1 alerts
You can also set Level 1 alerts for specific messages and receive custom notifications for these messages that override all 
existing notification settings.
Edit your notification profiles
Tip: You can view descriptions of the default settings for each notification profile on the Notifications screen, under 
Profiles.
1.On the home screen, swipe down from the top of the screen.
2.Tap Settings > Notifications.
3.Under Profiles, tap the profile that you want to change.
4.If necessary, to...

Page 53

2.Tap Settings > Notifications.3.Tap .
4.Tap to select the notification profiles that you want to add to your quick settings.
5.To rearrange the order that the profiles are listed in, tap . Touch and hold a notification profile and drag it to 
where you want it to appear in the list. Tap 
.
To select a notification profile, in your quick settings, tap . Scroll through your list of notification profiles and tap the 
one that you would like to set.
Change your ringtone
Regardless of which notification...

Page 54

Customize notifications for a contact
Notifications that you customize for contacts override the notification settings for profiles and apps. For example, if sound 
is turned on for phone notifications for a contact but the sound is turned off for the phone, the phone still rings when the 
contact calls you.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Notifications.
3.At the bottom of the Notifications screen, tap Contact Notifications.
4.Tap .
5.Tap a contact.
6.Do any...

Page 55

4.Tap Customize App Notifications.
5.Tap an app.
6.Change the Sound, Ringtone, Override Profile Volume, Vibrate, LED, LED Color, or Hub Notification settings.
7.To make the updated settings the default notification settings for the app in all of the notification profiles, tap .Note: If Sound, Vibrate, or LED are turned off in a profile, these settings aren

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Set your screen to turn on for new notifications
You can set your BlackBerry device to turn on when you receive notifications.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security and Privacy > Lock Screen. 
3.Turn on the Turn on Screen for New Notifications switch.
Set Lock Screen Notifications to only display the sender info
You can set your BlackBerry device to only display the sender information in Lock Screen Notifications and to hide the 
subject and message...

Page 58

My device doesn

Page 59

Using a visual voicemail service
Listen to a visual voicemail message
1.In the BlackBerry Hub or Phone app, tap a voicemail message.
2.Tap .
Forward a visual voicemail message
1.In the BlackBerry Hub or Phone app, touch and hold a voicemail message.
2.Tap .
Save a visual voicemail message
Your service provider

Page 60

1.In the Phone app, swipe down from the top of the screen.2.Tap  > .
3.Tap Change Password.
Prevent visual voicemail messages from downloading while you are 
roaming
Depending on your wireless service provider, this feature might not be supported. 
1.In the Phone app, swipe down from the top of the screen.
2.Tap  > .
3.Clear the International Roaming check box.
Deactivate visual voicemail on your device
If you deactivate your visual voicemail service on your BlackBerry device, you must contact your...
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