Blackberry Q10 Smartphone 10 3 3 User Guide

							Making and receiving calls
Make a call
1.In the Phone app, tap .
2. Dial a number.
3. Tap  Call.
Tip:  To make a call on the home screen, type a contact name or phone number. Tap  Call  or  Call < number >.
Call a recent number or speed dial contact
1.In the Phone app, tap .
2. Tap a name, number, or speed dial contact.
Tip:  To send a text message to a recent number, beside the number, tap  > .
To call a contact from your keyboard speed dial list, on the home screen, press and hold the key that you associated with
the contact.
Call someone from your contact list
1.In the Phone app, tap .
2. Tap a contact.
3. If you have multiple phone numbers for a contact, tap the number that you want to call. For example, tap  Home or
Mobile .
Answer or decline a call Do one of the following: 
						

							Reply Now message is sent as a BBM message. If the caller isn
						

							Automatically answer a call when a Bluetooth headset is connected
1. In the Phone app, swipe down from the top of the screen.
2.Tap  >  Bluetooth .
3. Turn on the  Automatically Answer a Call When Connected to a Headset  switch.
When you turn on this feature and you have a Bluetooth headset connected to your BlackBerry device, your calls are automatically answered after 5 seconds.
Move a call from your headset to your device
When you have a headset connected to your BlackBerry device, incoming calls are automatically received on your headset. You can manually move the call back to the device.
While on a call, tap  Audio > Handset .
To move a call back to the headset, tap  Audio > Headset .
Move a call to BBM Video
See who you
						

							Start a conference call1. While on a call, make or answer another call.
2.To merge the calls, tap .
Answer a second call while already on a call 1. If you
						

							Add a contact or number to your speed dial listThere are two 
di
						

							Hide your speed dial list on the Calls screen
1.In the Phone app, tap .
2. Swipe down from the top of the screen.
3.Tap .
Call waiting, call forwarding, and call blocking
How do I block calls?
When you block calls, you can stop all incoming or outgoing calls, and prevent all incoming or all outgoing calls when
roaming. Contact your service provider for more info on blocking 
specific phone numbers. Depending on your wireless
service provider, this feature might not be supported.
1. In the Phone app, swipe down from the top of the screen.
2.Tap  >  Call Blocking .
3. Turn on any of the switches.
The 
first time that you turn on call blocking, you are prompted to create a password to lock your call blocking settings. To
change your call blocking password, complete steps 1 and 2, and tap 
.
Turn on or turn 
o
						

							Phone options
Change your default Reply Now messages You can select one of the three default Reply Now messages to send to a caller instead of answering an incoming call. You
can change the default messages or compose a new Reply Now message.
1. In the Phone app, swipe down from the top of the screen.
2.Tap  >  Reply Now .
3. Tap the message you want to change.
4. Type a new Reply Now message.
To prevent the Reply Now icon from appearing when you receive an incoming call, turn 
o
						

							Tap any of the drop-down lists to change other smart dialing options.
Limit the phone numbers that you can call When you set up and use 
fixed dialing numbers, you can only make calls and send text messages to the phone numbers
that you added to the 
fixed dialing numbers list. For example, if you give your BlackBerry device to your child to use, you
can limit the phone numbers that your child can call. To use 
fixed dialing numbers, your service provider must set up your
SIM card for this feature. Depending on your wireless service provider, this feature might not be supported.
1. In the Phone app, swipe down from the top of the screen.
2.Tap  >  Fixed Dialing Numbers .
3. Turn on the Fixed Dialing Numbers  switch.
4. Enter the SIM security code provided to you by your service provider. 5. Tap  OK.
6. Tap  Edit List.
7. Type a name and phone number.
View your call summary
If you
						

							Troubleshooting: PhoneI can
						

							Level 1 alertsYou can also set Level 1 alerts for 
specific messages and receive custom notifications for these messages that override all
existing 
notification settings.
Edit your 
notification profiles
Tip:  You can view descriptions of the default settings for each notification profile on the Noti