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Blackberry Q10 Smartphone 10 3 2 User Guide

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Security and backup
Passwords and locking
There are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry device.
If you use your device for work, your organization might already have security settings in place, such as requiring a 
password to unlock your device.
BlackBerry ID
A BlackBerry ID is an email address and password that gives you access to BlackBerry websites, apps, and services. If you 
change your 
BlackBerry device, your BlackBerry ID can help you...

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BlackBerry Balance and the work space password
If you associate your device with your organization

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Keyboard shortcut: Lock your screen
ActionShortcutLock the screen of your BlackBerry device from the home 
screen, the 
BlackBerry Hub, or the Phone app
Press and hold K
Lock your screen
By locking the screen, you can help prevent your BlackBerry device from sending accidental messages or pocket dialing. 
Locking the screen doesn

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To unlock your device, press the Power/Lock key. Swipe up from the bottom of the screen. When prompted, enter your 
device password.
Lock your device with your work space password
If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you might be 
able to use the same password for your work space password and your device password, depending on the rules set by 
your administrator.
1.On the home screen, swipe down from the top of the screen.
2.Tap...

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1.On the home screen, swipe down from the top of the screen.2.Tap  Settings > Security and Privacy > Device Password > Change Device Password.
To stop using a password, turn off the Device Password switch.
How do I reset my device password if I forget it?
For security reasons, the only way that you can reset your BlackBerry device password without knowing your current device 
password is to delete all of your device data. You can typically do this by entering an incorrect device password ten times.
If...

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Change your SIM card PIN
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security and Privacy > SIM Card.

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Import a certificate from a smart card
You can import a certificate from a microSD smart card inserted in your BlackBerry device, or in an external smart card 
reader that is connected to your device using a USB cable, or that is paired with your device using 
Bluetooth technology.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security and Privacy > Smart Card > Import Certificates.
3.Complete the instructions on the screen.
Store your smart card password on your device...

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If your device is not connected to the wireless network, or if the data services are turned off, you should still try to lock yo\
ur device and delete your data by using the 
BlackBerry Protect website. The next time your device connects to a wireless 
network, or data services are turned on, your device is designed to lock and to wipe all the data.
If you don

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Set up BlackBerry Protect on your device
Your BlackBerry ID username must be a valid email address.
To use BlackBerry Protect, your BlackBerry device must be connected to a wireless network.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > BlackBerry Protect.
3.Turn on the BlackBerry Protect switch.
4.If prompted, sign in with your BlackBerry ID.
5.If prompted, confirm that your BlackBerry ID username is a valid email address.
6.To be able to view the current location of...
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