Blackberry PlayBook Tablet User Guide
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Security Set a password Watch the video 1.On the home screen, swipe down from the top frame. 2.Tap Security > Password. 3.Set the Enable Password switch to On. 4.Complete the fields. 5.Tap OK. Change your passwordSwipe down from the top frame. Tap Security > Password > Change Password. Complete the fields. Tap OK. Wipe your tablet dataSwipe down from the top frame. Tap Security > Device Wipe. Complete the field. Tap Wipe Data. Note: If you wipe data from your tablet, the BlackBerry ID connection is broken. You will need to re-establish the bond. Managing VPN profiles Add a new VPN profileSwipe down from the top frame. Tap Security > VPN > Add New . Complete the fields. Tap Save. View the details of a VPN profileSwipe down from the top frame. Tap Security > VPN > . Import certificates 1.Connect your tablet to your computer using a USB cable. 2.On your computer, select the certificates you would like to copy. 3.Copy the certificates to the Certs folder on your tablet. Tap Next. 4.Swipe down from the top frame. Tap Security > Certificates > Import. User GuideSecurity29
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To view the details for a certificate after you have imported, swipe down from the top frame. Tap Security > Certificates. Tap a certificate.User GuideSecurity30
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Browser Browsing the web Watch the videoSearch for or go to a webpageIn the address bar, type search terms or a web address. Tap Go. Reload a pageIn the address bar, tap .Open a new tab for a web pageSwipe down from the top frame to show the menu. Tap .Switch between tabsSwipe down from the top frame to show the thumbnails. Tap the thumbnail you want to view.View your browsing historyTap .ZoomPinch to zoom. Double-tap to zoom in to an image or a column of text.Open a file you downloadedSwipe down from the top frame. Tap . Bookmarking webpages Bookmark a page in your browserGo to the page. Tap . Tap Add to Bookmarks.Add a bookmark on your home screenGo to the page. Tap . Tap Add to Home Screen. Change the name of the shortcut.View your bookmarksTap .Delete a bookmarkOn the Bookmarks screen, tap . Beside the bookmark, tap . User GuideBrowser31
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Change browser options 1.Swipe down from the top frame to show the menu. 2.Tap . Turn on private browsingWhen private browsing is turned on, the browser only stores your history, cached files, cookies, and other information temporarily. This information is deleted when you close the browser. Tap Privacy & Security. Set the Private Browsing switch to On. Delete saved dataTap Privacy & Security > Clear All.Share your location with websitesSome websites use your location to show you customized content. Tap Permissions. Set the Allow Websites to Access My Location switch to On. Troubleshooting: Browser IssuePossible cause or solutionI can't play a song or video on a web pageThe media format might not be supported or the link might be broken.User GuideBrowser32
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Battery and power Turning off your tablet and using standby mode Watch the video Check the battery power level On the status bar, tap . When the battery power level is low, your BlackBerry® PlayBook™ tablet notifies you. Enter standby mode Press the Power button on the top of your tablet. Exit standby mode Swipe down from the top frame to bottom frame. Turn off your tablet Press and hold the Power button. Tap Shut Down. Your tablet does not charge when turned off. Extending your battery life To help extend your BlackBerry® PlayBook™ tablet battery life, charge it regularly, close applications that you're not using, and keep it out of the sun and other hot places. Also consider the following guidelines: Dim the screen On the status bar, tap > Screen . Change the Brightness setting. Turn off the screen automatically On the status bar, tap > Screen . Change the Backlight Time-out field. Enter standby mode automatically On the status bar, tap > Screen . Change the Standby Time-out field. Turn off Wi-Fi® On the status bar, tap . Set the Wi-Fi switch to Off. Turn off Bluetooth® connectivity On the status bar, tap . Set the Bluetooth switch to Off. Pause apps when you show the home screen or switch between apps On the status bar, tap > General. Set the Application Behavior switch to Paused. User Guide Battery and power 33
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Connections Wi-Fi Connect to a Wi-Fi network Watch the video Your BlackBerry® PlayBook™ tablet can connect to the Internet using Wi-Fi®. Public Wi-Fi networks are available in many public places, such as libraries, airports, hotels, coffee shops, and so on. When you connect to a Wi-Fi network, your tablet saves the network and connects to it automatically the next time you're within range. 1.On the Status bar, tap > Wi-Fi. 2.Tap the network you want to connect to. To only see networks that don't require a password, in the Networks drop-down list, select Open Networks. 3.If necessary, type the network password. 4.Tap Connect. Connect using a Wi-Fi Protected Setup™ buttonTap > Wi-Fi >Use WPS > Press WPS Button on Router. On your Wi-Fi router, press the button. On your tablet, tap Start. Connect using a Wi-Fi Protected Setup PIN codeTap > Wi-Fi >Use WPS > Enter PIN into Router > Start. On the administration screen for your Wi-Fi router, type the PIN displayed.Connect manuallyIf you want to connect to a hidden Wi-Fi network or save the settings for a network that's not currently available, you can connect manually. Tap > Wi-Fi > Connect Manually. Type the name of the network. If the network is hidden, select Hidden SSID. Select the security type and specify any additional information. Tap Connect to connect now or tap Save to save without connecting. User GuideConnections34
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Change, delete, or reorder saved Wi-Fi networks Your BlackBerry® PlayBook™ tablet remembers the Wi-Fi® networks you connect to and automatically connects whenever you're in range. If multiple networks are available, your tablet connects to the one closest to the top of your list of saved networks. 1.On the status bar, tap > Wi-Fi. 2.In the drop-down list, tap Saved Networks. •To change options for a saved network, tap the network. •To move a saved network up or down in the list, touch and hold the network. Drag it to where you want it. •To delete a saved network, tap . Beside the network, tap . •To stop your tablet from automatically connecting to a saved network, tap the network. Clear the Enable Profile checkbox. Tap Save. Wi-Fi network options For most Wi-Fi® networks, you won't need to change the network options. If you're having trouble connecting or if you need to connect manually, you can set the network options yourself. The options available depend on the type of network you're connecting to. To find out what settings to use, if you're connecting to a home network, see the information that came with your Wi-Fi router; if you're connecting to an enterprise Wi- Fi network, talk to your administrator; if you're connecting to a hotspot, see the information provided about the hotspot or talk to an employee at the hotspot who might have details about how to connect. OptionDescriptionNameEnter the name that you want to see in your list of saved Wi-Fi networks.SSIDIf the Wi-Fi network is hidden, type the SSID (the name the network uses to identify itself). Your BlackBerry® PlayBook™ tablet uses this name to find the network.Hidden SSIDIf the Wi-Fi network is hidden, select this checkbox. Hidden networks don't appear in the list of available networks.Security TypeSet the security type that the Wi-Fi network uses.Security Sub TypeIf you're connecting to an enterprise Wi-Fi network, set the security subtype that the Wi-Fi network uses.VPN ProfilesTo use a VPN Profile when connecting to this network, select the profile you want to use. For more information, see the Security section of the help.Automatically Obtain IP AddressClear this checkbox if you need to manually specify an IP address for your tablet. When you clear this checkbox, additional options appear. To find out what information to enter, talk to your administrator.Enable IPv6Set whether the network uses the IPv6 protocol.User GuideConnections35
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OptionDescriptionUse HTTP ProxySelect this checkbox if you want to connect to a proxy server. When you select this checkbox, additional options appear. To find out what options to use, see the information provided for the proxy server.Allow inter-access point handoverIf the network spans multiple access points, set whether your tablet should remain connected when you move from one access point to another.CA CertificateIf necessary, set the root certificate that your tablet should use to verify that it's connecting to the correct Wi-Fi network. If the network requires a certificate, you need to transfer it to your tablet before you can connect. For more information, talk to your administrator.Client CertificateIf necessary, set the authentication certificate that your tablet should use to connect to the Wi-Fi network. If the network requires a certificate, you need to transfer it to your tablet before you can connect. For more information, talk to your administrator. I can't connect to a Wi-Fi network Try one of the following actions: •On the status bar, tap and verify that the switch is set to On. •The connection might have timed out. Try connecting again. •Your BlackBerry® PlayBook™ tablet might be too far away from the wireless access point or wireless router to connect. Move your tablet closer and try connecting again. •Verify that you're in a Wi-Fi® coverage area. If you're connecting to a home network, see if other wireless devices are able to connect. If you're connecting to an enterprise Wi-Fi network or a hotspot, talk to your administrator or an employee at the hotspot. •Verify that the time on your tablet is synchronized with the network time. If the times are different, it could prevent your tablet from connecting (for example, if connecting to the network requires you to have a certificate on your tablet and the certificate has an expiration date). •If the Wi-Fi network doesn't appear in the list of available networks, the network might be hidden. If you know the network name, try connecting to it manually. •Verify that the options for the Wi-Fi network are correct. To find out what options to use, for a home network, refer to the information that came with your router; for an enterprise Wi-Fi network, talk to your administrator; for a public hotspot, refer to any information provided for the hotspot or talk to an employee at the hotspot who might have details about how to connect. •If you switched Wi-Fi networks manually, try switching to another Wi-Fi network. •If you are using the Push Button Setup method, verify that the access point uses Wi-Fi Protected Setup™, and that it has been set to send its profile. Verify that another device is not also attempting to connect at the same time, and that not more than one access point within range is in this mode. For more information, see the information that came with your router. User GuideConnections36
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•If you use PEAP, EAP-TLS, EAP-FAST, or EAP-TTLS to connect to a Wi-Fi network, verify that you have installed the root certificate for the certificate authority server that created the certificate for the authentication server. The certificate must be transferred to your tablet before you can connect to the network. For more information, talk to your administrator. •If you use EAP-TLS to connect to a Wi-Fi network, verify that you have added your authentication certificate to your tablet. The certificate must be transferred to your tablet before you can connect to the network. For more information, talk to your administrator. •To view details about your tablet and the network you're connected to that might help with advanced troubleshooting, on the status bar, tap > Wi-Fi. In the lower-left corner, tap . Bluetooth technology Connect a Bluetooth enabled device Watch the video You can use Bluetooth® technology to connect your BlackBerry® PlayBook™ tablet to a wireless keyboard, mobile phone, or other device that uses a supported Bluetooth profile. The first time you connect to a device, you pair it with your tablet. Your tablet remembers paired devices and usually connects to them automatically whenever they're in range. For information about connecting your tablet to a BlackBerry smartphone, see the BlackBerry Bridge section of the Help. 1.On the status bar, tap > Bluetooth. 2.Set the Bluetooth switch to On. 3.Tap Add New Device > Search. 4.Tap a device. 5.If necessary, do one of the following: •Type a pairing passkey of your choice on both the device you're pairing with and on your tablet. •On your tablet, type the pairing passkey that appears on the device you're pairing with or in the information that came with the device. If you don't know the passkey, try 0000. Reconnect to a paired deviceIn the list of paired devices, tap the device > Connect.Change options for a paired deviceIn the list of paired devices, tap the device.Delete a paired deviceIn the list of paired devices, tap the device > Delete.Make your tablet discoverableTo allow other Bluetooth enabled devices to search for your tablet and attempt to connect to it, you can make it discoverable. Set the Discoverable switch to On. User GuideConnections37
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To help protect your tablet against unauthorized access, you can make it discoverable for 2 minutes only. Tap Add New Device > Listen. Supported Bluetooth profiles Your BlackBerry® PlayBook™ tablet uses Bluetooth® profiles to communicate with different types of Bluetooth enabled devices. To find out if your tablet supports a specific Bluetooth enabled device, you can check the information available for the device to see what profiles it uses. Your tablet supports the profiles listed here. ProfileDescriptionDial-up Networking (DUN)Your tablet uses this profile to connect to a tethered mobile phone or other Internet- enabled device to access its Internet connection.Human Interface Device (HID)Your tablet uses this profile to connect to a wireless keyboard.Serial Port Profile (SPP)Your tablet uses this profile to connect to your BlackBerry smartphone through the BlackBerry® Bridge™ application. I can't connect to a Bluetooth device Try the following actions: •Verify that the Bluetooth® enabled device is compatible with your BlackBerry® PlayBook™ tablet. Check the information that came with the Bluetooth enabled device to find out what Bluetooth profiles it uses and verify that your tablet supports those profiles. •If you don't know the passkey for the Bluetooth enabled device, see the information that came with the device. If you can't find any passkey information, try 0000. •If your tablet can't detect the Bluetooth enabled device, try making the Bluetooth enabled device discoverable, or try making your tablet discoverable and searching for your tablet from the Bluetooth enabled device. My list of paired Bluetooth devices doesn't appear Verify that the Bluetooth® connection on your BlackBerry® PlayBook™ is turned on. User GuideConnections38