Blackberry Ipad 2 Owners Manual
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If the Add New Tablet button is missing from your smartphone, your organization might prevent you from using BlackBerry Bridge or Bluetooth technology.I can't reconnect to my smartphoneVerify that the Bluetooth connection on your smartphone is turned on, that your smartphone is within range, and that the BlackBerry Bridge field is set to On. Try opening the BlackBerry Bridge app on your smartphone and connecting manually. If necessary, you can try deleting the paired device from your tablet (tap > Bluetooth) and from your smartphone (in the BlackBerry Bridge app), and try pairing again. An icon is missingVerify that the missing app is selected on the Device Properties screen in the BlackBerry Bridge app on your smartphone. If the Bridge Browser icon is missing, you might need a smartphone data plan that supports tethering, or this feature might not be supported by your wireless service provider. For more information, contact your wireless service provider. My password is incorrectMany passwords are case sensitive. If you're having trouble unlocking BlackBerry Bridge using the BlackBerry Bridge remote or a Bluetooth keyboard, verify that each character you type is the correct casing.I can't find a draft message I savedDraft messages appear with a draft icon. If you have multiple email addresses, look for the draft message in the inbox of the address you are sending the message from. If you received a lot of email since you saved the draft, it might appear far down in the inbox.I can't find a memoYou can search only the titles of memos, not the contents.User GuideBlackBerry Bridge 39
Connections Wi-Fi Connect to a Wi-Fi network Your BlackBerry PlayBook tablet can connect to the Internet using Wi-Fi. Public Wi-Fi networks are available in many public places, such as libraries, airports, hotels, coffee shops, and so on. When you connect to a Wi-Fi network, your tablet saves the network and connects to it automatically the next time you're within range. 1. On the Status bar, tap > Wi-Fi. 2.Tap the network you want to connect to. To only see networks that don't require a password, in the Networks drop-down list, select Open Networks. 3.If necessary, type the network password. 4.Tap Connect. Connect using a Wi-Fi Protected Setup buttonTap > Wi-Fi > Use WPS > Press WPS Button on Router. On your wireless router, press the button. On your tablet, tap Start. Connect using a Wi-Fi Protected Setup PIN codeTap > Wi-Fi > Use WPS > Enter PIN into Router > Start. On the administration screen for your router, type the PIN displayed.Connect manuallyIf you want to connect to a hidden Wi-Fi network or save the settings for a network that's not currently available, you can connect manually. Tap > Wi-Fi > Connect Manually. Type the name of the network. If the network is hidden, select Hidden SSID. Select the security type and specify any additional information. Tap Connect to connect now or tap Save to save without connecting. User GuideConnections40
Change, delete, or reorder saved Wi-Fi networks Your BlackBerry PlayBook tablet remembers the Wi-Fi networks you connect to and automatically connects whenever you're in range. If multiple networks are available, your tablet connects to the one closest to the top of your list of saved networks. 1. On the status bar, tap > Wi-Fi. 2.In the drop-down list, tap Saved Networks. •To change options for a saved network, tap the network. •To move a saved network up or down in the list, touch and hold the network. Drag it to where you want it. •To delete a saved network, tap . Beside the network, tap . •To stop your tablet from automatically connecting to a saved network, tap the network. Clear the Enable Profile checkbox. Tap Save. Wi-Fi network options For most Wi-Fi networks, you won't need to change the network options. If you're having trouble connecting or if you need to connect manually, you can set the network options yourself. The options available depend on the type of network you're connecting to. To find out what settings to use, if you're connecting to a home network, see the information that came with your wireless router; if you're connecting to an enterprise Wi-Fi network, talk to your administrator; if you're connecting to a hotspot, see the information provided about the hotspot or talk to an employee at the hotspot who might have details about how to connect. OptionDescriptionNameEnter the name that you want to see in your list of saved Wi-Fi networks.SSIDIf the Wi-Fi network is hidden, type the SSID (the name the network uses to identify itself). Your BlackBerry PlayBook tablet uses this name to find the network.Hidden SSIDIf the Wi-Fi network is hidden, select this checkbox. Hidden networks don't appear in the list of available networks.Security TypeSet the security type that the Wi-Fi network uses.Security Sub TypeIf you're connecting to an enterprise Wi-Fi network, set the security subtype that the Wi-Fi network uses.VPN ProfilesTo use a VPN Profile when connecting to this network, select the profile you want to use. For more information, see the Security section of the help.Automatically Obtain IP AddressClear this checkbox if you need to manually specify an IP address for your tablet. When you clear this checkbox, additional options appear. To find out what information to enter, talk to your administrator.User GuideConnections41
OptionDescriptionEnable IPv6Set whether the network uses the IPv6 protocol.Use HTTP ProxySelect this checkbox if you want to connect to a proxy server. When you select this checkbox, additional options appear. To find out what options to use, see the information provided for the proxy server.Allow inter-access point handoverIf the network spans multiple access points, set whether your tablet should remain connected when you move from one access point to another.CA CertificateIf necessary, set the root certificate that your tablet should use to verify that it's connecting to the correct Wi-Fi network. If the network requires a certificate, you need to transfer it to your tablet before you can connect. For more information, talk to your administrator.Client CertificateIf necessary, set the authentication certificate that your tablet should use to connect to the Wi-Fi network. If the network requires a certificate, you need to transfer it to your tablet before you can connect. For more information, talk to your administrator. I can't connect to a Wi-Fi network Try one of the following actions: •On the status bar, tap and verify that the switch is set to On. •The connection might have timed out. Try connecting again. •Your BlackBerry PlayBook tablet might be too far away from the wireless access point or wireless router to connect. Move your tablet closer and try connecting again. •Verify that you're in a Wi-Fi coverage area. If you're connecting to a home network, see if other wireless devices are able to connect. If you're connecting to an enterprise Wi-Fi network or a hotspot, talk to your administrator or an employee at the hotspot. •The wireless connection may not be strong enough to display any content. Move closer to the router, or switch to a network with a stronger signal. •Verify that the time on your tablet is synchronized with the network time. If the times are different, it could prevent your tablet from connecting (for example, if connecting to the network requires you to have a certificate on your tablet and the certificate has an expiration date). •If the Wi-Fi network doesn't appear in the list of available networks, the network might be hidden. If you know the network name, try connecting to it manually. •Verify that the options for the Wi-Fi network are correct. To find out what options to use, for a home network, refer to the information that came with your router; for an enterprise Wi-Fi network, talk to your administrator; for a public hotspot, refer to any information provided for the hotspot or talk to an employee at the hotspot who might have details about how to connect. •If you switched Wi-Fi networks manually, try switching to another Wi-Fi network. User GuideConnections42
•If you are using the Push Button Setup method, verify that the access point uses Wi-Fi Protected Setup, and that it has been set to send its profile. Verify that another device is not also attempting to connect at the same time, and that not more than one access point within range is in this mode. For more information, see the information that came with your router. •If you use PEAP, EAP-TLS, EAP-FAST, or EAP-TTLS to connect to a Wi-Fi network, verify that you have installed the root certificate for the certificate authority server that created the certificate for the authentication server. The certificate must be transferred to your tablet before you can connect to the network. For more information, talk to your administrator. •If you use EAP-TLS to connect to a Wi-Fi network, verify that you have added your authentication certificate to your tablet. The certificate must be transferred to your tablet before you can connect to the network. For more information, talk to your administrator. •To view details about your tablet and the network you're connected to that might help with advanced troubleshooting, on the status bar, tap > Wi-Fi. In the bottom-left corner, tap . Bluetooth technology Connect a Bluetooth enabled device You can use Bluetooth technology to connect your BlackBerry PlayBook tablet to a wireless keyboard, mouse, mobile phone, headset, or other device that uses a supported Bluetooth profile. The first time you connect to a device, you pair it with your tablet. Your tablet remembers paired devices and usually connects to them automatically whenever they're in range. For information about connecting your tablet to a BlackBerry smartphone, see the BlackBerry Bridge section of the Help. 1. On the status bar, tap > Bluetooth. 2.Set the Bluetooth switch to On. 3.Tap Add New Device > Search. 4.Tap a device. 5.If necessary, do one of the following: •Type a pairing passkey of your choice on both the device you're pairing with and on your tablet. •On your tablet, type the pairing passkey that appears on the device you're pairing with or in the information that came with the device. If you don't know the passkey, try 0000. Reconnect to a paired deviceIn the list of paired devices, tap the device > Connect. After 10 minutes of inactivity, Bluetooth enabled keyboards may automatically disconnect. To reconnect, turn off and turn on the keyboard. Change options for a paired deviceIn the list of paired devices, tap the device.Delete a paired deviceIn the list of paired devices, tap the device > Delete.User GuideConnections43
Make your tablet discoverableTo allow other Bluetooth enabled devices to search for your tablet and attempt to connect to it, you can make it discoverable. Set the Discoverable switch to On. To help protect your tablet against unauthorized access, you can make it discoverable for 2 minutes only. Tap Add New Device > Listen. Supported Bluetooth profiles Your BlackBerry PlayBook tablet uses Bluetooth profiles to communicate with different types of Bluetooth enabled devices. To find out if your tablet supports a specific Bluetooth enabled device, you can check the information available for the device to see what profiles it uses. Your tablet supports the profiles listed here. ProfileDescriptionDial-up Networking (DUN)Your tablet uses this profile to connect to a tethered mobile phone or other Internet- enabled device to access its Internet connection.Human Interface Device (HID)Your tablet uses this profile to connect to a wireless keyboard.Serial Port Profile (SPP)Your tablet uses this profile to connect to your BlackBerry smartphone through the BlackBerry Bridge application. I can't connect to a Bluetooth enabled device Try the following actions: •Verify that the Bluetooth enabled device is compatible with your BlackBerry PlayBook tablet. Check the information that came with the Bluetooth enabled device to find out what Bluetooth profiles it uses and verify that your tablet supports those profiles. •If you don't know the passkey for the Bluetooth enabled device, see the information that came with the device. If you can't find any passkey information, try 0000. •If your tablet can't detect the Bluetooth enabled device, try making the Bluetooth enabled device discoverable, or try making your tablet discoverable and searching for your tablet from the Bluetooth enabled device. My list of paired Bluetooth enabled devices doesn't appear Verify that the Bluetooth connection on your BlackBerry PlayBook tablet is turned on. User GuideConnections44
Tether your tablet to a Bluetooth enabled device Need Internet on the go, but you're not near a Wi-Fi hotspot? When there's no other way to access the Internet, you can tether your BlackBerry PlayBook tablet to a Bluetooth enabled smartphone. In order to tether your tablet to a Bluetooth enabled device, your smartphone must have a data plan that supports tethering, and your wireless service provider must allow tethering. Your smartphone must also be Bluetooth enabled, and the IT policy for Bluetooth DUN must be enabled. For more information about any of these requirements, contact your wireless service provider or administrator, check your wireless service plan, and consult the documentation that came with your smartphone. 1. On your tablet, tap > Internet Tethering. 2.Select a Bluetooth enabled smartphone from the list. 3.To assign an Internet tethering profile, do one of the following: •Select a wireless service provider from the list. •To create a custom profile, tap Add and complete the fields. 4.Tap Connect. When you're not using the tethering connection, you should disconnect the session. To disconnect, tap > Internet Tethering > Disconnect. While your smartphone is tethered to your tablet, you might not be able to use your smartphone's Phone application, Messaging applications, or applications that use the Internet. To receive a phone call, your smartphone might turn off the tethered internet connection. In addition, when your tablet is tethered to a smartphone, you cannot send messages from your tablet to the tethered smartphone. Share files between your computer and tablet using Wi-Fi Want an easy way to connect your BlackBerry PlayBook tablet for easy file sharing? By using the file-sharing option with Wi-Fi, you can drag and drop documents, pictures, videos, music, and other files from your computer to your tablet. If you set a password to help protect your files, you are prompted to enter it before you can move files between your tablet and your computer. 1. On your tablet, tap > Storage and Sharing. 2.Set the Wi-Fi Sharing switch to On. 3.To set a password to help protect your files, tap Password. 4. On your tablet, tap > About. 5.In the drop-down list, tap Network and make note of the USB IPv4 address for your tablet. 6.Do one of the following: •If your computer uses a Windows operating system, click Start > Run. Type your tablet IP address in the following format: \\xx.xxx.xxx.xxx. User GuideConnections45
•If your computer uses a Mac operating system, select Go > Connect to Server. Type your tablet IP address in the following format: smb://xx.xxx.xxx.xxx. 7.Drag a file from a location on your computer to a folder on your tablet. Share files between your computer and tablet using a USB connection There's no need to leave your favorite pictures, videos, music, and other files behind! By connecting your BlackBerry PlayBook tablet to your computer using a USB cable, you can move the files you need between your tablet and computer. To perform this task, you must have the BlackBerry Desktop Software installed on your computer. To install the latest version, visit www.blackberry.com/desktop. If you set a password to help protect your files, you are prompted to enter it before you can move files between your tablet and your computer. 1. On your tablet, tap > Storage and Sharing. 2.Set the File Sharing switch to On. 3.To set a password to help protect your files, tap Password. 4. On your tablet, tap > About. 5.In the drop-down list, tap Network and make note of the USB IPv4 address for your tablet. 6.Connect your tablet to your computer using a USB cable. Your computer automatically maps your tablet to a drive on your computer. 7.Drag a file from a location on your computer to a folder on your tablet. •After you disconnect the USB cable, the drive for your tablet no longer appears on your computer. •If you want to browse to the Certs folder, on your computer, use the file browser to navigate to your tablet USB IPv4 address. To find your tablet IPv4 address, tap > About > Network. Turn on airplane mode You should turn off the network connections on your BlackBerry PlayBook tablet in certain places, such as on an airplane or in a hospital. 1. In the status bar, tap > Airplane Mode. 2.Set the switch to ON. User GuideConnections46
Connect your tablet to an HDMI display When you connect your BlackBerry PlayBook tablet to an HDMI display, you need to change the default aspect ratio settings. Depending on the display you have, the setting may be called Full Pixel, Screen Fit, or something similar. If you are viewing videos, change the setting to 16:9. If you are using other applications, such as games, viewing pictures, or using the Docs To Go presentation mode, change the setting to fit the screen. 1.Using an HDMI cable, connect the tablet to the HDMI display. 2.On the tablet, swipe down from the top frame. 3.Tap HDMI. 4.Change the appropriate settings. OptionDescriptionDefault to Mirror ModeMirror mode shows the same display on the tablet and the display. If you do not turn this mode on, you will see a separate display on the tablet and HDMI display. This feature can be helpful if you don't want to share your whole tablet home screen on the HDMI display; only the application with that you want to appear the focus appears on the monitor or TV.Aspect RatioSet the aspect ratio to the correct ratio for your HDMI display. Usually, the correct ration for a high definition television is 16:9 and a monitor is 4:3. You may also need to set the aspect ratio depending on the application you are viewing.Display ModeSet display mode to the same setting as the display mode option on your HDMI display. You may need to consult with the documentation that came with the HDMI display to determine which display modes are supported.HDMI AudioBy default, when your tablet is connected to an HDMI display, the audio is routed through the HDMI cable. If you prefer to have the sound remain on the tablet, set HDMI Audio to Off. User GuideConnections47
Troubleshooting: HDMI connections If you experience issues with the connection between your BlackBerry PlayBook tablet and an HDMI display, such as a TV, projector, or computer monitor, try the following actions: •Check the resolution settings on the HDMI display. These settings are printed in the user guide for your TV, projector, or computer monitor •Verify that the HDMI mode setting is correct. •Check the scale mode in the HDMI settings. •Verify that the cable is connected directly to the HDMI display and not a home theater receiver. •Use a different HDMI cable. User GuideConnections48