Blackberry Bold 9790 7 1 User Guide
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BlackBerry Bold 9790 Smartphone Version: 7.1 User Guide
Contents Quick Help ................................................................................................................................\ ................... 9 Getting started: Your smartphone ................................................................................................................. 9 Popular topics ................................................................................................................................\ ............ 28 Popular tips ................................................................................................................................\ ................ 32 Common troubleshooting ........................................................................................................................... 40 Tips and shortcuts ................................................................................................................................\ ...... 46 Tips: Doing things quickly ........................................................................................................................... 46 Tips: Extending battery life .......................................................................................................................... 47 Tips: Finding apps ................................................................................................................................\ ...... 48 Tips: Freeing space for your music, pictures, videos, and files ..................................................................... 49 Tips: Freeing space to optimize your smartphone's performance ................................................................. 50 Tips: Updating your software ...................................................................................................................... 51 Tips: Keeping your information safe ............................................................................................................ 51 Tips: Managing indicators ........................................................................................................................... 52 Shortcuts: Phone ................................................................................................................................\ ........ 53 Shortcuts: Messages ................................................................................................................................\ .. 54 Shortcuts: Files and attachments ................................................................................................................ 55 Shortcuts: Typing with the physical keyboard .............................................................................................. 56 Shortcuts: Media ................................................................................................................................\ ........ 57 Shortcuts: Browser ................................................................................................................................\ ..... 58 Shortcuts: Search ................................................................................................................................\ ....... 59 Shortcuts: Maps ................................................................................................................................\ ......... 60 Shortcuts: Calendar ................................................................................................................................\ .... 60 Troubleshooting: Shortcuts ......................................................................................................................... 61 Phone ................................................................................................................................\ ........................ 62 How to: Phone ................................................................................................................................\ ............ 62 Troubleshooting: Phone .............................................................................................................................. 80
Voice commands ................................................................................................................................\ ........ 84 How to: Voice commands ........................................................................................................................... 84 Troubleshooting: Voice commands ............................................................................................................. 86 Messages ................................................................................................................................\ ................... 88 How to: Messages application .................................................................................................................... 88 Troubleshooting: Messages application .................................................................................................... 124 Files and attachments .............................................................................................................................. 130 How to: Files ................................................................................................................................\ ............ 130 Troubleshooting: Files .............................................................................................................................. 137 Media ................................................................................................................................\ ...................... 138 How to: Media ................................................................................................................................\ .......... 138 Troubleshooting: Media ............................................................................................................................ 155 Ring tones, sounds, and alerts .................................................................................................................. 158 How to: Ring tones, sounds, and alerts ...................................................................................................... 158 Troubleshooting: Ring tones, sounds, and alerts ....................................................................................... 162 Browser ................................................................................................................................\ ................... 163 How to: Browser ................................................................................................................................\ ....... 163 Tips: Browser ................................................................................................................................\ ........... 176 Troubleshooting: Browser ......................................................................................................................... 178 Calendar ................................................................................................................................\ .................. 179 How to: Calendar ................................................................................................................................\ ...... 179 Tips: Calendar ................................................................................................................................\ .......... 188 Troubleshooting: Calendar ....................................................................................................................... 189 Contacts ................................................................................................................................\ .................. 191 How to: Contacts ................................................................................................................................\ ...... 191 Troubleshooting: Contacts ........................................................................................................................ 200 Clock ................................................................................................................................\ ....................... 202
How to: Clock ................................................................................................................................\ ........... 202 Troubleshooting: Clock ............................................................................................................................. 206 Tasks and memos ................................................................................................................................\ .... 207 Create a task or memo .............................................................................................................................. 207 Send a task or memo ................................................................................................................................ 207 Change or delete a task or memo .............................................................................................................. 207 Change the status of a task ....................................................................................................................... 208 Hide completed tasks ............................................................................................................................... 208 Show tasks in the calendar ....................................................................................................................... 208 Synchronizing tasks and memos ............................................................................................................... 209 About categories ................................................................................................................................\ ...... 211 Categorize a contact, task, or memo ......................................................................................................... 211 Create a category for contacts, tasks, or memos ....................................................................................... 211 Turn off the prompt that appears before you delete items .......................................................................... 212 Typing ................................................................................................................................\ ...................... 213 How to: Typing ................................................................................................................................\ ......... 213 Troubleshooting: Typing ........................................................................................................................... 220 Keyboard ................................................................................................................................\ ................. 221 How to: Keyboard ................................................................................................................................\ ..... 221 Language ................................................................................................................................\ ................. 224 How to: Language ................................................................................................................................\ .... 224 Troubleshooting: Language ...................................................................................................................... 226 Screen display ................................................................................................................................\ .......... 227 How to: Screen display ............................................................................................................................. 227 Troubleshooting: Screen display ............................................................................................................... 232 GPS technology ................................................................................................................................\ ........ 234 How to: GPS technology ........................................................................................................................... 234 Troubleshooting: GPS technology ............................................................................................................. 236
Compass ................................................................................................................................\ .................. 237 How to: Compass ................................................................................................................................\ ..... 237 Maps ................................................................................................................................\ ....................... 239 How to: Maps ................................................................................................................................\ ........... 239 Personalize: Maps ................................................................................................................................\ .... 243 Troubleshooting: Maps ............................................................................................................................. 245 Applications ................................................................................................................................\ ............. 246 How to: Applications ................................................................................................................................ 246 Troubleshooting: Applications .................................................................................................................. 248 BlackBerry ID ................................................................................................................................\ ........... 252 How to: BlackBerry ID .............................................................................................................................. 252 BlackBerry Device Software ...................................................................................................................... 254 How to: BlackBerry Device Software ......................................................................................................... 254 Troubleshooting: BlackBerry Device Software ........................................................................................... 256 Manage Connections ................................................................................................................................ 258 Mobile network ................................................................................................................................\ ........ 258 Wi-Fi technology ................................................................................................................................\ ....... 265 Mobile Hotspot mode ............................................................................................................................... 275 How to: Mobile Hotspot mode ................................................................................................................... 275 Troubleshooting: Mobile Hotspot mode .................................................................................................... 278 Bluetooth technology ............................................................................................................................... 279 How to: Bluetooth technology ................................................................................................................... 279 Troubleshooting: Bluetooth technology ..................................................................................................... 287 NFC technology ................................................................................................................................\ ........ 290 How to: NFC technology ........................................................................................................................... 290 Troubleshooting: NFC technology ............................................................................................................. 296
Media server ................................................................................................................................\ ............ 298 How to: Media server ................................................................................................................................ 298 Smart accessories ................................................................................................................................\ .... 300 About the Smart Accessories application .................................................................................................. 300 Set up a new dock ................................................................................................................................\ .... 300 Change a dock profile ............................................................................................................................... 301 Delete a saved dock profile ....................................................................................................................... 301 Power and battery ................................................................................................................................\ .... 302 How to: Power and battery ........................................................................................................................ 302 Troubleshooting: Power and battery .......................................................................................................... 306 Storage space and media cards ................................................................................................................ 307 How to: Storage space and media cards ................................................................................................... 307 Troubleshooting: Storage space and media cards ..................................................................................... 313 Search ................................................................................................................................\ ..................... 315 How to: Search ................................................................................................................................\ ......... 315 Troubleshooting: Search ........................................................................................................................... 319 Security ................................................................................................................................\ ................... 321 How to: Security ................................................................................................................................\ ....... 321 Troubleshooting: Security ......................................................................................................................... 351 Service books and diagnostic reports ........................................................................................................ 354 Run, view, send, or delete a diagnostic report ........................................................................................... 354 Accept, delete, or restore a service book ................................................................................................... 354 Set a default recipient for diagnostic reports ............................................................................................. 355 Find your smartphone model number and version of the BlackBerry Device Software ................................ 355 I can't run or submit a diagnostic report .................................................................................................... 355 Synchronization ................................................................................................................................\ ....... 357 How to: Synchronization ........................................................................................................................... 357 Troubleshooting: Synchronization ............................................................................................................. 360
Accessibility options ................................................................................................................................\ . 362 How to: Accessibility ................................................................................................................................ 362 Calculator ................................................................................................................................\ ................ 367 Use the calculator ................................................................................................................................\ .... 367 Convert a measurement ........................................................................................................................... 367 Glossary ................................................................................................................................\ ................... 368 Legal notice ................................................................................................................................\ ............. 370
Quick Help Getting started: Your smartphone Find out about apps and indicators, and what the keys do on your BlackBerry smartphone. Your BlackBerry smartphone at a glance Inserting the SIM card, media card, and battery Remove the battery door User GuideQuick Help 9
To remove the battery door, press and slide. Insert the SIM card Depending on your BlackBerry smartphone model or your wireless service provider, you might not need a SIM card for your smartphone. Slide the SIM card into the slot. Insert the media card and battery The media card is optional. If a media card is included, it might already be inserted. User GuideQuick Help 10