Bissell Proheat Model 7901-r Manual
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21 DirtLifter PowerBrush does not turn. Possible Causes Remedies The Brush Belt or Pump Belt Turn the machine OFF and unplug from is off or broken. the outlet. To check if a Pump Belt has broken, you will need a flat head screwdriver. Insert the blade end into the lower slot of the Belt Access door to release the lower snap. If necessary, insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage. If broken refer to pages 18-19. Carpet Protector is not spraying. Possible Causes Remedies Bottle not connected Follow instructions on cartridge properly to the tool. assuring proper fit. Solution clogging the Soak applicator tool only in hot water. Spray trigger. Spray without the cartridge attached to purge any residual Solution left in the tool. Applicator tool spray is blocked. Soak applicator tool only in hot water. Spray without the cartridge attached to purge any residual Solution left in the tool. SmartMix not set on water/rinse Set to proper setting. carpet protector setting. ReadyTool dial not set on tool setting. Set to tool setting. Cleaner not picking up solution. Possible Causes Remedies Ready Tools dial may be at the Set ReadyTools dial to either Tools or wrong setting for the cleaning job. PreTreat or Floor Cleaning. Nozzle Window may not be Press down firmly on the black oval properly attached. gasket at the top window to make sure the two tabs on the back of the Nozzle Window are snapped into the mating slots in the main housing. Tank-in-Tank lid is not Re-install lid; refer to The Operations properly installed.section. Tank-in-Tank is not properly seated. Tank-In-Tank must be firmly seated to function; remove and reseat Tank-in-Tank. Poor tool position. Adjust angle; apply more downward (Hand held attachments only). pressure. Tank-in-Tank has picked up Empty Tank-in-Tank, refer to maximum dirty water. the Operations section. Troubleshooting Continued
22 BISSELL Consumer Services For information about repairs or replacement parts, or questions about your warranty, call: BISSELL Consumer Services 1-800-237-7691 Monday - Friday 8 a.m. — 9 p.m. EST Saturday 9 a.m. — 5 p.m. EST Or write: BISSELL Homecare, Inc. PO Box 3606 Grand Rapids MI 49501 ATTN: Consumer Services Or visit the BISSELL website - www.bissell.com When contacting BISSELL, have model number of unit available. Please record your Model Number: ___________________ Please record your Purchase Date: ___________________ NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim. See About Your Warranty on page 24 for details. Please do not return this product to the store.
23 Replacement parts - BISSELL ProHeat®Pro-Tech® Item Part No. Part Name 1* 210-9201 4”Small Area Tool 2* 603-0910 6”Stair Tool 3* 210-9148Spraying Crevice Tool 4* 210-1197 TurboBrush ® 5* 214-9131Bare Floor Tool 6* 014-9142PreTreat Wand 7* 215-9155 Tough Stain Brush 8 015-9043 Tank Assembly Complete (Includes Lid Assembly) 9 015-4439 Tank Lid Assembly 10 015-9041 Tank Bottom (Assembly) 11 210-1785 SmartMix ® Bottle (Includes Cap Assembly) 12 210-1795 SmartMix®Cap Assembly 13 210-1651 Flow Indicator Cap 14 010-6214 Flow Indicator O-Ring 15 210-7635 Flow Indicator Rotor 16 210-3510 Flow Indicator Filter 17 210-4052 Window Gasket 18 014-9865 Floor Nozzle Window and Gasket 19 015-0628 Replacement Pump Belt (With Instructions) 20 015-0621 Replacement Brush Belt (With Instructions) 21 015-3500 Lint Screen 22 0464 Scotchgard ™Protector Cartridge 23 015-2152 Applicator Tool *Not all parts are included with every model. 123BRUSH SUCTION45 678910 1113171920 212223 1214 15 16 18
24 This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below. Limited Tw oYear Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two years any defective or malfunctioning part. See information below on If your BISSELL product should require service. This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the Users Guide is not covered. If your BISSELL product should require service: Call BISSELL Consumer Services at the number below or visit the BISSELL website - www.bissell.comto locate a BISSELL Authorized Service Center in your area. If there are no authorized BISSELL Service Centers in your area, select the Customer Service tab, and follow the instructions for contacting us via email. A BISSELL Representative will issue you a Return Authorization Number and a pre-paid mailing label to return the unit to BISSELL for warranty repair. The machine should be returned with a photocopy of your proof of purchase. (Your dated sales receipt is your proof of date of purchase in the event of a warranty claim - do not send original.) If you need information about repairs or replacement parts, or if you have questions about your warranty, select the Customer Service tab on our website and follow the instructions for contacting us by e-mail. Or call: BISSELL Consumer Services 1-800-237-7691 Monday - Friday 8 a.m. - 9 p.m. EST Saturday 9 a.m. - 5 p.m. .EST Or write: BISSELL HOMECARE, INC. PO Box 3606 Grand Rapids MI 49501 ATTN: Consumer Services BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. *EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITEDWARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE TWO YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. About Your Warranty ©2003 BISSELL HOMECARE, Inc. Grand Rapids, Michigan All rights reserved. Printed in USA. Part Number 310-5903 Rev 7/03 Visit our website at: www.bissell.com Scotchgard is a trademark of 3M