Bissell Proheat 7920e Manual

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Carpet Cleaning
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ATTENTION
BERBER CARPET
OWNERS:
Some Berber Carpets have a
tendency to fuzz with wear.
Repeated strokes in the 
same area with an ordinary
vacuum or deep cleaner may
aggravate this condition.
Please see Stain Removal
instructions on page 12.
Plug into a proper outlet and turn the Power and the
SmartTemp switches ON. Wait two minutes for the
heater to warm up before beginning to clean.
While pressing the trigger, make one slow forward wet
pass and another one back. Let the SmartTemp heated
formula and DirtLifter Powerbrush do the work for you.
Caution: Do not overwet.
Note: Take care not to run over loose objects or
edges of area rugs. Stalling brush may
result in premature belt failure.
Release the trigger and make one slow forward and back
pass over the same area to remove any residual dirty water.
Repeat cleaning passes until solution being pulled up 
appears clean.
Continue passes without pressing the trigger until you
can’t see any more water being pulled up.
Note: Both the SmartMix and the clean water
tank must have liquid in them in order for
the machine to spray. If one tank is empty
the machine will not apply either cleaning
solution or water only.
After cleaning, you may want to turn the SmartMix dial to
the Water Rinse/Carpet Protector setting to give your
carpeting a final rinse. This will ensure thorough removal
of embedded dirt loosened by the Advanced Deep
Cleaning Formula. BISSELL Advanced Cleansing
Formulas contains an anti-resoiling agent that helps your
carpets repel dirt and keeps them looking good longer.
When the cleaning job is complete refer to the
Maintenancesection for machine cleanup and storage
instructions on page 17-19. 
						

							12
Stain Removal
Do Not Delay! Failure to attend to an accident soon after it occurs
may cause it to set and become permanent.
Before treating any stain, follow these pre-treatment steps:
Blot up liquids with an absorbent cloth or paper towels.
White materials are recommended because certain dyes
may bleed and make the stain worse.
Gently scrape up semi-solids with a spoon or spatula. Do
not use a knife or other utensil with sharp edges
because it could damage the carpet or upholstery.
If the area has dried, remove the remaining semi-solids
and residue with a sweeper or vacuum.
Be sure to pre-test any spot removal solutions or chemicals
on an inconspicuous area first. This is extremely 
important; different dyes and materials could be damaged
or discolored by a cleaning solution. If such a change
should occur, try a different solution or call a professional. If
cleaning on Berber Carpet gently run your machine over
a hidden area. If no fuzzing occurs, continue cleaning in
soiled area.
Use one of the following methods to Preclean the stain:
Using BISSELL Tough Stain Precleaner
™, generously
spray the area with the formula. Gently work the solution
with a clean cloth or towel into the area using light
strokes from the edges of the stain to the center. When
your cloth reaches the center of the stain, gently pinch it
in an upward motion. Make sure to turn and change your
cloth frequently and do not rub the stain. You may repeat
this process several times.
or 
Use your BISSELL deep cleaner as a Precleaner. With
one of the tools attached to hose, set the Ready Tools
dial to Pretreat and the Smart Mix dial to the High Traffic
setting. Spray the area with solution and allow the Deep
Cleaning formula to penetrate for 3-5 minutes.
Once the Precleaning is complete, use the attached tool
to gently scrub the stain with back and forth strokes.
Allow to dry. Some difficult stains may require a second
treatment.
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(Available on select models only)
The Perfect Pass feature is designed to help you achieve the best
cleaning results when deep cleaning.
Apply smooth even strokes when deep cleaning your 
carpets. An upright deep cleaner should not be used at
the same speed as an ordinary vacuum. That is too fast
for optimum cleaning results.
The Perfect Pass indicator displays a red light which tells
you if you are in the range of Best Cleaningor if you
are going Too Fast. If you notice consistently that the
indicator light is in the Too Fastarea, slow down until
the light is in the Best Cleaningrange. This will ensure
you are getting the best cleaning results.
(Available on select models only)
Unplug cleaner from the outlet before attaching TurboBrush. Attach
TurboBrush to the flex hose by pressing tool onto the grip/trigger
until button snaps into hole. Make certain tool is securely in place.
Move the TurboBrush switch to the “BRUSH” position.
This activates the brush when the unit is running.
Place the tool directly on the soiled surface. Apply 
downward pressure on the tool and pull towards you
while pulling trigger to spray cleaning solution.
Release the spray trigger and move the switch to the
“SUCTION” position. Vacuum the area until no more
cleaning solution can be removed.
Repeat steps 1-3 until no more dirt can be removed.
Caution: Do not overwet.
Disconnect the TurboBrush from the flex hose by pushing
down on the button lock and pulling straight off.
Once removed from the flex hose, the TurboBrush can be
cleaned.
A)Move the switch to the “SUCTION” position
B)Rinse under running water.
C)Check spray nozzle for dirt. If necessary, clean with
a soft bristle brush.
D)Replace TurboBrush in its special storage 
location on the handle front. (on select models only
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TurboBrush®
Assembly
Use
When You’re Done
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Perfect Pass™
BRUSH
SUCTION 
						

							14
The Scotchgard protector applicator (with formula included) can be used to
help retain the carpet cleanliness you achieve with your ProHeat Pro-Tech
machine. For best results the post cleaning treatment should be applied
while the carpet is still wet or damp. It is recommended that the Scotchgard
Protector is applied every  12 months in all carpeted areas, and after every
deep cleaning for high traffic areas such as entryways and stairs.
Immediately after cleaning and rinsing your carpets, empty the
Tank-in-Tank and refill the bladder with clean hot tap water.
(See page 7 & 8 for instructions.)
Fill the SmartMix bottle with clean tap water.
Set the ReadyTools dial to Tools/Pretreat.
Purge the hose to eliminate cleaning solution from the tube by
spraying water through the hose without attachments into a
sink for 15-30 seconds.
Attach cartridge to the applicator tool, following instructions 
on cartridge.
Turn the SmartMix dial to the Water Rinse/Carpet Protectant Setting.
Place the Scotchgard protector applicator onto the end of the Flex
Hose. The water from the Tank-in-Tank will automatically mix with
the concentrated protectant formula contained in the cartridge.
Before applying Scotchgard protector, test a small, hidden area
for colorfastness. Examine area when dry. If color is affected,
do not use. For upholstery look for manufacturer’s cleanability
code tag. Use on fabrics coded “W” or “WS”. If coded “S” or
“X” do not use. Not recommended for use on velvet, silk vinyl,
leather or 100% cotton upholstery.
Plan your route to leave an exit path. It is best to begin protect-
ing in the corner farthest from your exit.
Apply Scotchgard protector in a slow sweeping motion with a
slight overlap of the treated area. For best coverage, follow the
guide on the cartridge.
One 8 oz. cartridge protects 200 square feet (18.6 square
meters). This is equal to two average size rooms (each at 10 x
10 feet or 3 x 3 meters. Periodically check the product level in
the bottle to ensure best coverage.
Be careful not to spray the protector onto furniture or fabric
that has not been tested for colorfastness. If this does occur,
wipe off the protector.
Remove bottle from spraying tool. If concentrate is left, put the
cap on and store for later use at room temperature.
With applicator tool still on the end of flex hose, spray clean
hot water into sink to avoid any future clogging.
Store tool on the back of unit in the caddy.
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Scotchgard™Protector Applicator (Optional)
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Tip:
If clogged, soak
applicator tool in
hot tap water
before using.
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Tip:
Deep cleaning 
carpeting and
upholstery with
BISSELL Multi-
Allergen Removal
™
Formula regularly
can reduce dust
mite waste and
allergens in your
home.
Check manufacturer’s tag before cleaning. “W” or “WS” on the
tag means you can use your ProHeat Pro-Tech. If the tag is
coded with “X” or “S” (with a diagonal strike through), or says
“Dry Clean Only,” do not proceed. The Scotchgard
™protectant
is not recommended for use on velvet, silk, 100% cotton
upholstery, vinyl or leather. If manufacturer’s tag is missing or
not coded, check with your furniture dealer.
Check for colorfastness in an inconspicuous place.
If possible, check upholstery stuffing. Colored stuffing
may bleed through fabric when wet.
Plan activities to give upholstery time to dry.
Vacuum thoroughly to pick up loose debris and pet hair.
Use a vacuum with a brush attachment and a crevice
tool to clean in fabric folds and tufts.
Set up the machine following instructions in The
Features section, pages 6-9.
Use Fiber Cleansing Formula in SmartMix tank.
Set the ReadyTools dial to Tools or PreTreat.
* SmartTemp heats the cleaning solution for carpet
and bare floor application only. It does not heat
solution sprayed through the accessory tools.
Set SmartMix Dial to Normal.
Choose the 4” Small Area Tool, the Tough Stain Brush, or
the Spraying Crevice Tool and connect to the flex hose.
Plug into a proper outlet and turn Power Switch ON.
While pressing the trigger, slowly move the spraying tool back
and forth over the soiled surface. Release the trigger to suction
soiled water.
Continue to clean soiled area, working in small sections,
until no more dirt can be removed.
Caution: Do not overwet.
When the cleaning job is complete refer to the
Maintenancesection for machine cleanup and storage
instructions on  page 17-20.
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Manufacturer’s tag
WARNING: To reduce the risk of
injury, be extra careful
when cleaning stairs.
Make sure machine is
secure and level.
Important - Check Upholstery Tags:
Tip:
Use the BISSELL
Pet Odor and Soil
Removal
™
Formula to deep
clean pet odor
and soil.
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Cleaning Technique 
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Machine Preparation
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How to Clean Upholstery and Small Areas  
						

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The Bare Floor Tool (available with select models only) 
provides effective cleaning for linoleum, vinyl, and tile floors.
Caution: Do not use on hardwood floors 
Use BISSELL Floor Cleansing Formula.
Vacuum or sweep thoroughly to pick up loose debris and pet hair.
Remove easily moved furniture from the room, (chairs, tables, etc.)
Plan your cleaning route to leave an exit path.
Plan activities to allow 30 minutes for the floor to dry completely.
Step on the handle release to lay the machine handle down.
Remove the Tank-in Tank from the machine base.
Lift the machine base to expose the underside of the nozzle.
Attach Bare Floor Tool to nozzle with long tab to the right side
(ReadyTools side) of the nozzle.
First attach left side (short Tab) catching tab over nozzle edge.
Gently bend long tab (right side) outward to easily snap over
edge of clear nozzle on left.
Set up machine following instructions in the Features
section, pages 6-9. Be sure to thoroughly rinse out any
remaining Fiber Cleansing Formula from the SmartMix bottle to
prevent slippery linoleum, vinyl, and tile floors.Use BISSELL
Floor Cleansing Formula in the SmartMix tank.
Check ReadyTools dial - it should be set on Floor Cleaning.
Choose the SmartMix setting to match the cleaning job.
Plug into a proper outlet and turn Power Switch ON. Turn
SmartTemp switch ON. The SmartTemp Ready Light illuminates
and the ProHeat Pro-Tech is ready to clean.
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Machine Preparation
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Cleaning Bare Floors
Attach the Bare Floor Tool
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Tilt 
Handle
Back
Handle Release
Carrying
Bare Floor
Cleaning ToolSnap Together Bottom Front Edge of
Machine Base 
						

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Routine Maintenance
Slowly move the machine nozzle with Bare Floor Tool 
forward and back over soiled surface one time while 
pressing the trigger.Caution: Do not over wet.
Repeat the motion without pressing the trigger using the Bare
Floor Tool to squeegee and suction up the dirty water.
Repeat steps 1 and 2 backing along the exit path.
Allow about 30 minutes for the floor to dry completely.
When the cleaning job is complete refer to the
Maintenance/Storagesection on page 17-20.
To remove Bare Floor Tool gently bend long tab (right side) 
outward and pull tool down away from nozzle. Rinse 
thoroughly, dry and store
Turn Power and SmartTemp switches OFF.
Unplug power cord from the outlet and coil around Power Cord
Quick Release.
Remove and rinse tools in clean, running water, dry and
replace tool caddy.
Coil flex hose around storage brackets on tool caddy.
Remove Tank-In-Tank, dispose of dirty water. See Features
section, Page 7-9.
Rinse out Tank-In-Tank and replace on the machine; Clean out
lint trap.
Clean out the Flow Indicator Filter each time it is used to ensure
best cleaning performance. Unscrew the Flow Indicator Cap, lift
out the red rotor and white filter. Rinse all three parts in tap water.
Replace the filter and rotor. Replace the Flow Indicator Cap; turn
until snug, do not over-tighten.
Wipe all exterior surface with a soft cloth.
Store cleaner upright in a protected, dry area.
Note: ProHeat Pro-Tech uses water and must not be
stored where there is a danger of freezing. Freezing will
damage internal components and void the warranty.
When carpet is dry, vacuum again to remove hair and fuzz 
that the ProHeat Pro-Tech may have loosened.
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Tip:
SmartMix Bottle
may be stored
with concentrate
ready for your
next cleaning job.
Make sure dial is
turned to the
Water Rinse/
Carpet Protectant
Setting when
storing.
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NO
F
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Cap
Rotor
Filter
WARNING: To reduce the risk of fire,
electric shock or injury
unplug from outlet
before servicing.
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Bare Floor Cleaning Technique 
						

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Turn the machine off and unplug from the wall outlet.
Step on the release pedal and recline the handle down onto
floor. (see illustration).
Remove Tank-In-Tank and SmartMix tanks. Set them aside
(see illustration).
Remove Belt Access Door located near the Floor Cleaning/
Tools switch by inserting a flat head screwdriver into the slot
nearest to the handle and gently prying the access door off
(see illustration).
Turn the machine onto its side so the belt access area is 
facing upward (see illustration).
On the bottom of the machine, near the belt access area,
is a red retainer plate that holds the black brush arm and
brush in place. Using a Phillips head screwdriver remove the
screw that holds the red retainer plate in place. Set red 
retainer plate and Phillips head screw aside (see illustration).
Remove the black brush arm that holds the brush in place. Set
the black brush arm aside (see illustration).
Remove the “toothed” brush belt from the brush then from the
red pump pulley. Set the “toothed” brush belt and brush aside.
Locate and remove broken pump belt.
Pump Belt Replacement
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To Install the Replacement Pump Belt
With the unit still on its side, loop one end of the replacement
pump belt around the red pump pulley and then the other end
around the silver motor shaft (see illustration). Do not twist the
replacement pump belt.
Re-install the toothed brush belt first onto the red pump pulley
and then onto the toothed end of the brush (see illustration).
Re-Install the brush into the base of unit.
Place the black brush arm onto the brush and slide black
brush arm into base of unit. The black brush arm and brush
should slide easily into original position(see illustration).
Re-install the red retainer plate and Phillips head screw 
(see illustration).
Using your finger, gently spin the replacement pump belt on
the silver motor shaft. If assembled correctly, the replacement
pump belt should rotate freely around the silver motor shaft
and drive pulley without obstruction. The brush should also
rotate freely when the silver motor shaft is turned.
Turn the machine right side up and replace the Tank-In-
Tank, SmartMix tank and belt access door (see illustration).)
Assembly is now complete.
If you have any questions, or are having trouble installing your
replacement pump belt, please call BISSELL Consumer
Services at 1-800-237-7691.
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WARNING: To reduce the risk of
fire, electric shock or
injury unplug from outlet
before servicing.
Troubleshooting
SmartTemp Ready Light does not illuminate.
Possible Causes Remedies
The SmartTemp switch is not Turn on the SmartTemp switch.
turned ON.
The machine Power Switch is not  Both switches must be ON to
turned ON. activate the SmartTemp Ready Light.
Reduced spray or no spray
Possible Causes Remedies
Bladder may be empty. Refill bladder with hot tap water.
SmartMix bottle may be empty.Fill with BISSELL Advanced Cleaning
Formula for cleaning or water if 
rinsing,or using the Scotchgard 
protector applicator.
The filter may be clogged. Clean out Flow Indicator Filter, page 17.
Tanks may not be seated properly. Turn power OFF; remove & reseat 
tanks. Inspect for presence of seals.
Pump may have lost prime. Turn power OFF; after 1 minute turn 
ON and depress trigger.
The Pump Belt may be broken. Turn the machine OFF and unplug 
from the outlet. To check if a Pump 
Belt has broken, you will need a flat 
head screwdriver. Insert the blade end
into the lower slot of the Belt Access 
door to release the lower snap. If 
necessary, insert the blade end into 
the upper slot to release the upper 
snap. Examine the belt for breakage.
You should be able to see the Pump 
Belt looped around the motor shaft. If 
it is broken or missing, please refer to 
Replacement Partson pg.23 before
calling Consumer Services. Complete 
installation instructions will 
accompany the replacement belt.
Insert
Screwdriver
Blade HereLift Here