Bissell 8910w Manual

							21 DirtLifter PowerBrush does not turn.
Possible Causes Remedies
The Brush Belt or Pump Belt Turn the machine OFF and unplug from
is off or broken. the outlet. To check if a Pump Belt has
broken, you will need a flat head 
screwdriver. Insert the blade end into 
the lower slot of the Belt Access door 
to release the lower snap. If necessary,
insert the blade end into the upper slot
to release the upper snap. Examine the
belt for breakage. If broken refer to 
pages 18-19.
Carpet Protector is not spraying.
Possible Causes Remedies
Bottle not connected  Follow instructions on cartridge 
properly to the tool. assuring proper fit.
Solution clogging the  Soak applicator tool only in hot water.
Spray trigger. Spray without the cartridge attached to
purge any residual Solution left in 
the tool.
Applicator tool spray is blocked. Soak applicator tool only in hot water.
Spray without the cartridge attached to
purge any residual Solution left in 
the tool.
SmartMix not set on water/rinse Set to proper setting.
carpet protector setting.
ReadyTool dial not set on tool setting. Set to tool setting.
Cleaner not picking up solution.
Possible Causes Remedies
Ready Tools dial may be at the Set ReadyTools dial to either Tools or
wrong setting for the cleaning job. PreTreat or Floor Cleaning.
Nozzle Window may not be  Press down firmly on the black oval 
properly attached. gasket at the top window to make sure
the two tabs on the back of the Nozzle 
Window are snapped into the mating 
slots in the main housing.
Tank-in-Tank lid is not Re-install lid; refer to The Operations 
properly installed.section.
Tank-in-Tank is not properly seated. Tank-In-Tank must be firmly seated to
function; remove and reseat Tank-in-Tank.
Poor tool position. Adjust angle; apply more downward 
(Hand held attachments only). pressure.
Tank-in-Tank has picked up  Empty Tank-in-Tank, refer to 
maximum dirty water. the Operations section.
Troubleshooting Continued 
						

							22
BISSELL Consumer Services
For information about repairs or replacement parts, or questions about
your warranty, call:
BISSELL Consumer Services
1-800-237-7691 
Monday - Friday 8 a.m. — 10 p.m. ET
Saturday 9 a.m. — 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids  MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim. See About Your Warranty
on page 24 for details.
Please do not return this product to the store. 
						

							23
Replacement parts - BISSELL ProHeat®
Item Part No. Part Name
1* 210-9201 4”Small Area Tool
2* 210-9148Spraying Crevice Tool
3* 210-1197 TurboBrush
®
4* 214-9131Bare Floor Tool
5* 214-9142PreTreat Wand
6* 215-9155 Tough Stain Brush
7 215-9043 Tank Assembly Complete (Includes Lid Assembly)
8 015-4439 Tank Lid Assembly 
9 015-9041 Tank Bottom (Assembly)
10 210-1785 SmartMix
® Bottle (Includes Cap Assembly)
11 210-1795 SmartMix®Cap Assembly
12 555-6503 Flow Indicator Assembly
13 210-4052 Window Gasket
14 014-9865 Floor Nozzle Window and Gasket
15 215-0628 Replacement Pump Belt (With Instructions)
16 015-0621 Replacement Brush Belt (With Instructions)
17 015-3500 Lint Screen
18 0464 Scotchgard
™protector Cartridge
19 215-2152 Applicator Tool
20 0710 Fiber Cleansing Formula™ 48oz
21 0720 Multi-Allergen Removal™ Formula 48oz
22 0730 Pet Odor and Soil Removal™ Formula 48oz
*Not all parts are included with every model.
12BRUSH
SUCTION345
6789
151617
1819202122
10
11
1213
14 
						

							24
This warranty gives you specific legal rights, and you may also have other rights which
may vary from state to state. If you need additional instruction regarding this warranty
or have questions regarding what it may cover, please contact BISSELL Consumer
Services by E-mail, telephone, or regular mail as described below.
Full OneYear Warranty
Upon receipt of the product, BISSELL Homecare, Inc will repair (with new or 
remanufactured components), or if repair is not possible after a reasonable number of
attempts, either replace (with new or remanufactured product) your ProHeat, or refund 
the purchase price, whichever you prefer, free of charge for one year from the date of pur-
chase -any defective or malfunctioning part. See information below on “How to Return Your
BISSELL Product for Service”.
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to routine maintenance components such as filters, belts, or brushes.
Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any
other use not in accordance with the Users Guide is not covered.
If your BISSELL product should require service:
Call BISSELL Consumer Services at the number below or visit the BISSELL website -
www.bissell.comto locate a BISSELL Authorized Service Center in your area.
Contact BISSELL Consumer Services.
Website or E-mail:
www.bissell.com
Use the “Customer Services” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. .ET 
Or write
BISSELL Homecare Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE
PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
About Your Warranty
©2002 BISSELL HOMECARE, Inc.
Grand Rapids, Michigan
All rights reserved. Printed in USA.
Part Number 010-5814
Rev 11/02
Visit our website at:
www.bissell.com
Scotchgard is a trademark of 3M