Bissell 6860h Manual

							1.
Unplug the cleaner from electrical outlet.
The Pre-Motor Filter protects the motor from dirt particles. 
It is located in the slide out tray underneath the Dirt 
Container. If the filter becomes dirty, pull out the tray, lift  
out the filter and clean. This filter may be hand washed   
in cold water with mild detergent. Rinse well and air dry 
thoroughly before replacing.
The Post-Motor Filter assists in the filtration process to 
return clean air to the room. It is located behind the door 
on the back of the cleaner. If the filter becomes dirty, open 
the door, remove the filter and replace. The filter is not 
washable.
Check your vacuum cleaner’s Rotating Floor Brush 
and Drive Belt regularly for debris, wear or damage. 
Debris can wrap around the brush and hamper its 
ability to effectively clean your carpet.
Unplug cleaner from electrical outlet.
Remove Detachable Canister from vacuum cleaner.
Recline Handle and turn vacuum cleaner over so bottom 
side is up.
Remove the six screws as shown with a Phillips  
head screwdriver. Lift the Brush Cover off.
Lift the Rotating Floor Brush to remove. Clean strings,  
hair and other debris from the Brush, paying special 
attention to the brush ends.
Check Air Passageway for obstructions. Remove any 
debris from this area.
Clean debris from the Motor Pulley and Drive Belt areas.
Check Drive Belt carefully for wear, cuts or stressed areas. If 
any damage is present, discard old Drive Belt and replace.1.
Cleaning The Pre-Motor and Post-Motor Filters Maintenance
11
1.
2.
3.
2.
3.
4.
5.
6.
7.
8.
Pre-Motor Filter
 WARnInG:   Do not operate cleaner   
with damp or wet  
filters or without all  
filters in place.
  Caution:   To reduce the risk of injury 
from moving parts, turn   
off vacuum cleaner and 
disconnect Power Plug 
from electrical outlet.
Air 
PassagewayMotor 
Pulley
Rotating Brush and Drive Belt Maintenance
Post-Motor   
Filter
Full Line
Screen 
						

							1.
Place one end of the new Drive Belt over Motor Pulley and the 
other end over the Brush in the space between the bristles.
Pull the Brush firmly to stretch the Drive Belt and place ends 
of Brush down into slots on sides as shown. Turn Brush  
several times by hand to center the Drive Belt.
Reposition Brush Cover and screws. Tighten  
screws securely.
Unplug cleaner from electrical outlet.
Remove Detachable Canister and recline Handle of vacuum.
Using a screwdriver, remove the one screw as shown and 
lift off the lens.
Remove the bulb from the socket by grasping bulb and pulling 
straight out.  Install the new bulb by pushing it gently into the 
socket until the bulb snaps into place. 
Reposition lens and secure with the one screw.
Select Models Only
The TurboBrush should be checked regularly for clogs 
or debris wrapping around the brush roll.
Unplug vacuum from electrical outlet.
If a clog is present or debris is visible, unscrew the two screws 
on the back of the TurboBrush to remove the faceplate and 
clear any obstructions.
To clean debris from the brush roll, remove the screw located 
on the belt cover. Lift the belt cover. Remove the brush roll 
from the drive belt and clean debris.
Reposition the drive belt on the brush roll. Place ends of 
brush roll in slots on sides as shown. Reposition belt cover 
and secure with shorter screw. Reposition faceplate and 
secure with two longer screws.
1.
Replace Light Bulb
12
2.
3.
4.
5.
1.
2.
3.
4.
TurboBrush Maintenance
Belt Cover
Rotating Brush and Drive Belt Maintenance Continued
9.
10.
11.
  WARnInG:  To reduce the risk of electric 
shock, turn Power Switch OFF 
and disconnect polarized plug 
from electrical outlet before 
performing maintenance or 
troubleshooting checks. 
						

							1.
Low suction or poor pickup may be due to a clog  
in the vacuum cleaner. If you notice a change in   
the sound of the motor or a reduction in the   
spinning action, check for clogs.
Unplug cleaner from electrical outlet.
Empty Dirt Container.
Check Upper Tank for build up or clogs.
Remove the Upper Tank and check the suction inlet for 
a clog.
Grasp the Hose Grip and lift to separate from the suction 
opening. Check for a clog in the Base or the Hose.
Release the Twist n' Snap hose from the vacuum by 
turning to the left. Straighten the hose and unclog with a 
long, narrow object.
If the clog persists, follow the instructions for Checking 
the Rotating Brush on page 11 and inspect the Air 
Passageway for obstructions.
An internal thermal protector has been designed 
into your cleaner to protect it from overheating. 
When the thermal protector activates, the main 
vacuum motor will stop operating. If this   
happens, proceed as follows:
Turn the cleaner OFF (O) and unplug from  
electrical outlet.
Check the Upper Tank area, Pre-Motor Filter and  
Post-Motor Filter for dirt accumulation.
Refer to the "Clearing Clogs" section.
When the motor cools for approximately 30  
minutes, the thermal protector automatically  
resets and cleaning may continue. If the thermal  
protector continues to activate after following the  
above steps, your cleaner may need servicing. Call 
BISSELL Consumer Services, or visit the website.
note: The thermal protector controls the main vacuum 
motor only, not the brush motor. If the thermal pro-
tector activates, the brush will continue to operate 
normally; however, there will be no suction.
1.
Clearing Clogs
13
Thermal Protector
2.
3.
4.
5.
7.
1.
2.
3.
4.
Suction 
Inlet
Suction 
Opening
Air Passageway
  Caution:   To reduce the risk of 
injury from moving   
parts, turn off vacuum 
cleaner and disconnect 
Power Plug from   
electrical outlet.
6. 
						

							1.
Vacuum cleaner won’t run
Possible Causes Remedies
 Power cord not plugged in  Check electrical plug
  Blown fuse/tripped breaker   Check/Replace fuse or reset breaker
  Thermal protector activated   Allow cleaner to cool for 30 minutes,  
      see pg. 13
no Power at Rotating Floor Brush
Possible Causes Remedies
 Canister is not securely seated    Remove Canister and replace, making  
     sure that it “clicks” into place
  Brush Switch turned to “Off”    Make sure Brush Switch is in “On” position
  Vacuum is in upright position   Recline vacuum to operate brush 
Vacuum cleaner won’t pick up dirt
Possible Causes Remedies
 Incorrect Height Adjustment   Adjust Powerfoot to correct height setting
  Hose not attached to suction opening   Grasp Hose Grip and firmly push onto  
     the base
  Crack or hole in Hose   Check Hose and replace if needed
  Drive Belt broken, worn or off motor pulley   Reposition or replace Drive Belt, see   
     pg. 11-12
  Rotating Floor Brush bristles worn   Replace brush
  Rotating Floor Brush jammed    Remove brush and clean debris from   
     brush ends
  Clog in vacuum    Follow instructions on pg. 13 for   
     clearing clogs
  Dirt Container full   Empty Dirt Container
  Dirt Container or Upper Tank    Position correctly and lock in place  
  not installed properly
  Filters are dirty   Check and clean or replace Upper Tank,   
     Pre-Motor and Post-Motor Filters
Vacuum cleaner is difficult to push
Possible Causes Remedies
  Incorrect Height adjustment   Adjust Powerfoot to correct height setting
Visible dirt escaping from cleaner 
Possible Causes Remedies
 Dirt Container full   Empty Dirt Container
  Filter missing or installed incorrectly   Check Upper Tank, Pre-Motor and   
     Post-Motor Filter for correct installation
  Dirt Container installed incorrectly   Pull out and re-insert Dirt Container correctly
14
Troubleshooting
11
22
11
22
33
99
77
88
44
55
66
1010
 
WARnInG:   To reduce the risk of injury from 
moving parts and/ or electrical 
shock, turn Power Switch OFF and 
disconnect polarized plug from 
electrical outlet before performing 
troubleshooting checks.
33
11
22
11
33
11
22
33 
						

							1.15
Replacement Parts – BISSELL Lift-Off Revolution Series
BISSELL Consumer Services
123
7
456
789
1012
1314
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691 Monday - Friday 8 a.m. — 10 p.m. ET
Saturday    9 a.m. — 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN:  Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: _______________Please record your Purchase Date:  ______________
nOTE: Please keep your original sales receipt. It is your proof of warranty.
11
You may purchase replacement parts from your retailer, by calling 
BISSELL Consumer Services or by visiting our website. To locate a 
retailer near you, or to place an order using Visa, MasterCard,   
Discover or American Express, call
BISSELL Consumer Services
1-800-237-7691 Monday - Friday  8 a.m. — 10 p.m. ET
Saturday  9 a.m. — 8 p.m. ET
Or visit our Website - www.bissell.com 
Item Part no.  Part name
 1    3200  Style 8 Drive Belt (2-Pack)
 2    203-1297  Standard Headlight Bulb (Select Models) 
  3    203-1063   Crevice  Tool
 4    203-1099  Dusting Brush/Upholstery Tool 
 5    203-6624  Stair Cleaning Tool (Select Models) 
 6    203-6625  Telescoping  Extension Wand
 7    203-2081  Deluxe Bare Floor Tool (Select Models)
 8    203-1227  TurboBrush (Select Models)
 9    203-2082   Bracket Assembly for TurboBrush (Select Models)
10    203-5542  Shoulder Strap (Select Models)
11    203-2073  Twist ‘n Snap Hose 
12    203-2085    Brush Roll - Grey (other colors also available)
13    3093   Style 7/8 Upper Tank Filter/Pre-Motor Filter Set
14    3091  Style 8 Post-Motor Filter
  
						

							1.
Warranty
16
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to 
state. If you need additional instruction regarding this warranty or have ques\
tions regarding what it may cover, 
please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited One year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Homecare, 
Inc. will repair or replace (with new or remanufactured components or produ\
cts), at BISSELL’s option, free of 
charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part. 
Please keep your original sales receipt as it is your proof of warranty.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not 
apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused 
by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is   
not covered
. 
  If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area. 
If you need information about repairs or replacement parts, or if you have questions about your warranty,   
contact BISSELL Consumer Services.
Website or E-mail:  
www.bissell.com  
Use the “Customer Services” tab
.
Or Call:  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday 8 a.m. - 10 p.m. ET  
Saturday 9 a.m. - 8 p.m. ET 
Or write:  
BISSELL Homecare, Inc.  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services
BISSELL hOMECARE, InC. IS nOT LIABLE FOR InCIDEnTAL OR COnSEQUEnTIAL DAMAGES OF Any 
nATURE ASSOCIATED WITh ThE USE OF ThIS PRODUCT. BISSELL’S LIABILITy WILL nOT EXCEED ThE 
PURChASE PRICE OF ThE PRODUCT. 
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above  
limitation or exclusion may not apply to you. 
*EXCEPTIOnS AnD EXCLUSIOnS FROM ThE TERMS OF ThE LIMITED WARRAnTy
ThIS WARRAnTy IS EXCLUSIVE AnD In LIEU OF Any OThER WARRAnTIES EIThER  
ORAL OR WRITTEn. Any IMPLIED WARRAnTIES WhICh MA y ARISE By OPERATIOn  
OF LAW, InCLUDInG ThE IMPLIED WARRAnTIES OF MERChAnTABILITy AnD  
FITnESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ThE OnE yEAR DURATIOn  
FROM ThE DATE OF PURChASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty las\
ts,  
so the above limitation may not apply to you.
©2013 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in Korea
Part Number 603-5567
Rev 09/13 
Visit our website at:
www.bissell.com