Bissell 50c9 1 Owners Manual

							USER’S GUIDE50C9 SERIES
3Safety Instructions
4Product View
5Assembly
6-9 Operation
10-15 Maintenance and Care
16-17Troubleshooting
18Consumer Services
19Replacement Parts
20Warranty
VACUUM 
						

							2
Thank you for buying a BISSELL Heavy Duty Vacuum 
 2www.bissell.com 800.237.7691
Everything we know about floor care went into the design and construction 
of this complete, high-tech home cleaning system.
We trust that it will bring you many years of satisfaction. It is backed with a 
limited five-year warranty. We also stand behind it with a knowledgeable,  
dedicated Consumer Services department, so, should you ever have a   
question, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is   
a global leader in the design, manufacture, and service of high quality 
homecare products like your Heavy Duty Vacuum.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer 
						

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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic  
precautions should be observed, including   
the following: 
R Ea D  all  In StRUC tIon S 
bEfoRE  USInG yoUR   
UpRIGht V aCUUM. 
 
Always connect to a polarized outlet (one slot is wider 
than the other). Unplug from outlet when not in use and 
before conducting maintenance. 
   
  WaRnInG:
 t o reduce   
the risk of fire, electric shock,   
or injury:
 ■  Do not  modify the polarized plug to fit a   
non-polarized outlet or extension cord.
■  Do not leave vacuum cleaner unattended when it 
is plugged in.
■  Unplug from outlet when not in use and   
before servicing.
■  Do not use outdoors or on wet surfaces.
■   Do not allow children to operate vacuum   
cleaner or use as a toy.
■  Close attention is necessary when used by or   
near children.
■    Do not use for any purpose other than described in 
this User’s Guide.
■    Use only manufacturer’s recommended   
attachments.
■  Do not use with damaged cord or plug.
■  If appliance is not working as it should, has been 
dropped, damaged, left outdoors, or dropped   
into water, have it repaired at an authorized   
service center.
■  Do not pull or carry by cord, use cord as a handle, 
close a door on cord, or pull cord around sharp 
edges or corners. Do not run appliance over cord. 
Keep cord away from heated surfaces.
■  Do not unplug by pulling on cord. To unplug, grasp 
the plug, not the cord.
■   Do not handle vacuum cleaner or plug with   
wet hands.
■  
Do not put any object into openings. Do not use with 
any opening blocked; keep openings free of dust, 
lint, hair, and anything that may reduce air flow.
■  Keep hair, loose clothing, fingers, and all parts of 
body away from openings and moving parts.
■   Turn off all controls before plugging or unplugging 
vacuum cleaner.
■  
Use extra care when cleaning stairs.
■ Unplug before attaching the TurboBrush.
■ Do not pick up flammable materials (lighter fluid, 
gasoline, kerosene, etc.) or use in the presence of 
explosive liquids or vapors.
■  Do not pick up toxic material (chlorine bleach, 
ammonia, drain cleaner, etc.).
■  Do not use vacuum cleaner in an enclosed space 
filled with vapors given off by oil base paint, paint 
thinner, some moth proofing substances, flammable 
dust, or other explosive or toxic vapors.
■   Do not pick up hard or sharp objects such as 
glass, nails, screws, coins, etc.
■  Do not pick up anything that is burning or smoking, 
such as cigarettes, matches, or hot ashes.
■  Do not use without filters in place.
■ Use only on dry, indoor surfaces.
■ Keep appliance on a level surface.
■ Do not carry the vacuum cleaner while it is running.
■ Brush may unexpectedly restart. Unplug from   
outlet when cleaning or servicing.
S a VE  thESE   
InStRUCtIonS  foR 
fUtURE USE
thIS  applIanCE  haS 
a  polaRIZED  plUG.
To reduce the risk of electric shock, this appliance has a 
polarized plug (one blade is wider than the other). This plug 
will fit in a polarized outlet only one way. If the plug does 
not fit fully in the outlet, reverse the plug. If it still does not 
fit, contact a qualified electrician to install a proper outlet. 
Do not change the plug in any way.
This model is for household use only.
www.bissell.com  800.237.7691 
						

							 4www.bissell.com 800.237.7691
Upper Handle
Hose
TurboBrush®
Crevice Tool
T elescoping   
Extension   
WandDirt Container
Headlight
Height   
Adjustment   
Dial
Brush
Furniture Protection 
Guard
Release Button
Carrying Handle
Filter Door Latch
Screen
HEPA Filter 
Cartridge (inside)
Filter Tray (foam 
filter inside)
Brush Window
Power Switch
Brush Switch
Hose Collar
Upholstery Brush
Lower Hose Clip
Handle Release 
Pedal
Quick Release™ 
Cord Wraps
Hose   
Wand
Wand Base
Diverter
Foot Hose
Power Cord
Product view 
						

							 5www.bissell.com 800.237.7691
tool required:  phillips screwdriver
1.  Slide upper handle onto lower handle. Insert 
one screw into hole marked with an arrow 
and tighten until snug.
2.  Attach hose by lining up the tabs on the   
collar with the corresponding notches on   
the back of the vacuum as shown. Turn 
clockwise to lock the hose into place.
3.  Wrap the hose by routing it down and into 
the lower hose clip then up and over the top 
of the handle. Insert the hose wand fully into 
the hose base.
note: It is important that the hose is fully 
inserted into the base for the suction air to 
be directed properly to the foot during floor 
vacuuming.
4. Store TurboBrush on the front of the handle 
by aligning the slot at the bottom with the 
tab and snapping into place.
5.  Place crevice tool inside telescoping extension 
wand. Store tools on vacuum as shown.
Assembly 
CaUtIon:   Do not plug in your   
vacuum cleaner until   
you  are familiar with   
all instructions and   
operating procedures.
1 2
4
5
T elescoping   
Extension   
Wand
Hose   
Wand
Diverter
3 
						

							Transporting your cleaner
Use the handle on the front to carry the cleaner 
or place the cleaner in the upright position and 
tip back to roll on the rear wheels.
Releasing the power cord
the upper and lower cord wraps rotate to allow 
for quick and easy removal of the power cord.
Fingertip power switch
the power button is located at the top of the 
vacuum handle. 
t o turn cleaner on, press       button once. 
t o turn cleaner  off, press       button again.
note:  the rotating brush will not turn on 
unless the unit is in the reclined position 
and the brush switch is on.
Handle positions
Use your foot to pull the handle release pedal 
back to recline the vacuum cleaner.
Operation
 6www.bissell.com  800.237.7691 
						

							Height adjustment
there are seven height settings available for 
various floor surfaces. turn the dial on the foot of 
the cleaner to the desired setting.
lowest setting –  for bare floors.
Medium settings –  for short and medium pile 
carpets.
high setting –  for plush carpet.
note: for optimal cleaning performance, 
adjust to the lowest practical setting.  If 
your cleaner is difficult to push, adjust to 
the next higher setting.
If the dial is difficult to turn, tilt the cleaner   
back slightly to take the weight off the foot while 
turning.
Fingertip brush switch
t he rotating brush is turned on or off using the 
switch at the side of the top of the handle.  the 
brush will start rotating when the unit is reclined. 
the brush should be on for most carpeted floors. 
y ou may want to turn the brush off for bare floor 
cleaning or other delicate surfaces.
t o turn the brush  on, press       button once.
t o turn the brush  off, press       button again.
Brush auto shut-off feature
When your cleaner is in the upright position, the 
brush will not rotate.  the brush will rotate only 
when the cleaner is in the reclined position and 
the brush switch is on.
 
Operation
 7www.bissell.com  800.237.7691
attEntIon:  Some berber carpets have a 
tendency to fuzz with wear. 
Repeated strokes in the same 
area may aggravate this   
condition. Consider setting your 
cleaner on a higher than normal 
setting for this type of carpet. 
						

							Using the tools
1 Make sure the cleaner is in the upright 
position.
2.   Remove the hose wand from the wand 
base. This automatically diverts the   
suction to the hose. Unwind the hose from 
the cleaner.
note:  to help prevent the machine from   
tipping, the hose should remain in the 
bottom hose clip.  
3.   Use the hose and wand alone or attach 
any of the tools to the end of the hose 
wand.
TurboBrush
Use rotating brush action for small areas such 
as stairs and upholstery.
note:  press gently when using the 
t urbobrush to gain maximum cleaning. 
t oo much pressure could cause the brush 
to stop rotating.
Upholstery tool
Use shorter stiff bristles when agitation is needed to 
remove debris.
Crevice tool
Use in tight narrow spaces
Telescoping extension wand
Use with desired attachment for a longer reach.   to 
extend the wand, twist the collar to “Unlock” and 
push away from you.   twist the collar to “lock” 
to lock into place.   to retract, twist to unlock, pull 
toward you and twist to relock.
all items may not be included with your model.  
o ther tools are available; to order, please refer to 
page 18-19.
 8www.bissell.com  800.237.7691
Operation 
attEnt Ion :  always place the vacuum 
cleaner on the floor in its fully 
upright position when using 
tools.  placing the vacuum in 
this position automatically 
stops the rotating brush.
2
 
C a UtIon :  to avoid personal injury 
and to prevent the cleaner 
from falling when cleaning 
stairs, always place it at 
the bottom of the stairs. 
						

							Emptying the dirt container
Empty the dirt container as soon as the dirt  
reaches the “full” line on the side of the container.
1.  Press the release button on top of the   
carrying handle to remove the dirt container.
2.  Choose an emptying method. 
  Method #1 – hold the dirt container over 
trash can and push the emptying button to 
open the bottom (2a). Close the bottom after 
the dirt empties.
  Method #2 – place a plastic bag over the bottom 
of the dirt container. Push the emptying button 
through the plastic to open the bottom (2b). After 
the dust settles, close the bottom and remove 
the bag to discard.
3.  Replace dirt container on cleaner by aligning 
the bottom and pushing back until it snaps 
into place.
Operation
 9www.bissell.com  800.237.7691
 
Ca UtIon :  Make sure vacuum cleaner 
has been switched off and 
unplugged before removing 
dirt container. 
1
2a
2b
3 
						

							Cleaning the dirt container
additional steps can be taken to clean the dirt 
container as necessary.
1. Ensure the dirt container has been emptied.
2.  Remove the lower portion by pressing the 
front and back latches on the upper portion 
as shown.
3.  Clean the screen with a cloth or soft brush 
to remove dust or debris.
4.  If desired, the lower dirt container may be 
washed in warm water. Make sure it is   
completely dry before reassembling.
5.  To reassemble, hold the carry handle and 
place the upper portion into the lower   
portion, lining up the front and back latches. 
Push down until both latches click into place. 
Make sure the dirt container is securely 
assembled before replacing it on machine. 
Cleaning the foam filter
the foam filter should be checked monthly and 
washed as needed to maintain performance. 
More or less frequent cleaning may be required 
based on individual vacuuming habits and types 
of debris picked up .
1.  The foam filter is located in the tray   
labeled "Filter" underneath the dirt   
container. Pull the tray out to access   
the filter.
2.  Remove foam filter from tray and hold under   
running water to wash. Mild detergent 
may also be used if desired. Wring excess 
water from filter.  air dry thoroughly before 
replacing.
 
W aRn In G:   Do not operate the cleaner with a 
damp or wet filter or without all 
the filters in place.
10www.bissell.com  800.237.7691
Maintenance and care
1
 
WaRn In G:   to reduce the risk of   
electric shock, turn power 
switch  off and disconnect 
polarized plug from electri-
cal outlet before perform-
ing maintenance or   
troubleshooting checks.
2
3
5