Bissell 3750-e Manual
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11 You should check your vacuum cleaner’s Rotating Floor Brush and Drive Belt regularly for wear or damage. You should also clean the Brush and Brush Ends of strings, hair, and carpet fibres. These can wrap around the Brush and hamper its ability to effectively clean your carpet. Also remove any debris that has accumulated under the Brush Cover. Unplug cleaner from electrical outlet. Remove Detachable Cylinder from vacuum cleaner. Recline Handle and turn vacuum cleaner over so bottom side is up. Remove the six screws as shown with a Phillips head screwdriver. Lift the Brush Cover off. Grasp Rotating Floor Brush at both ends and lift. Clean strings, hair and other debris from Rotating Floor Brush, paying particular attention to Brush Ends. Clean strings, hair and other debris from Motor Pulley and Drive Belt areas. Check Drive Belt carefully for wear, cuts or stressed areas. Check Air Passageway for obstructions. Remove debris from this area. 1. 2. 3. 4. 5. 6. 7. 8. 9. CAUTION: To reduce the risk of injury from moving parts, turn Power Switch OFF and disconnect plug from electrical outlet. Check Rotating Brush and Drive Belt Air PassagewayMotor Pulley ug603-5539_3750E_304 6/25/04 2:08 PM Page 11
12 Use only BISSELL Replacement Belts in your BISSELL Lift-Off. Style 8 Drive Belt (2 pack) #3200. Unplug cleaner from electrical outlet. With Rotating Floor Brush removed from vacuum cleaner (Steps 1-5 of Check Rotating Floor Brush and Drive Belt), grasp old Drive Belt and remove from Motor Pulley. Discard old Drive Belt. Place new Drive Belt over Motor Pulley and stretch other end over Rotating Floor Brush in the space between the bristles. Place ends of Rotating Floor Brush down into slots on sides as shown. Turn Rotating Floor Brush by hand several times in the direction of Motor Pulley. If properly installed, Drive Belt will center itself on Rotating Brush crown. Reposition Brush Cover and screws. Tighten screws securely. Replace Drive Belt 1. 2. 3. 4. 5. 6. ug603-5539_3750E_304 6/25/04 2:08 PM Page 12
Low suction or poor pickup may be due to a clog in the vacuum cleaner. If you notice a change in the sound of the motor or a reduction in the spinning action, check for clogs. Unplug cleaner from electrical outlet. Empty Dirt Container. Check Upper Tank for build up or clogs. Remove the Upper Tank and check the suction inlet for a clog. Check the clear panel on the back of the Cylinder for a clog. If there is an obstruction, remove the screws to remove the panel and clear this area. Grasp the Hose Grip and lift to separate from the suction opening. Check for a clog in the Base or the Hose. If the clog persists, follow the instructions for Checking the Rotating Brush on page 11 and inspect the Air Passageway for obstructions. An internal thermal protector has been designed into your cleaner to protect it from overheating.When the thermal protector activates, the main vacuum motor will stop operating. If this happens, proceed as follows: Turn the cleaner OFF (O) and unplug from electrical outlet. Check the Upper Tank area, Pre-Motor Filter and Post-Motor Filter for dirt accumulation. Refer to the Clearing Clogs section above. When the motor cools for approximately 30 minutes, the thermal protector automatically resets and cleaning may continue. If the thermal protector continues to activate after following the above steps, your cleaner may need servicing. NOTE: The thermal protector controls the main vacuum motor only, not the brush motor. If the thermal protector activates, the brush will continue to operate normally; however, there will be no suction. 13 6. 7. Suction Opening Air Passageway Clearing Clogs 1. 2. 3. 4. 5. Suction Inlet Clear Panel Thermal Protector 1. 2. 3. 4. CAUTION: To reduce the risk of injury from moving parts, turn Power Switch OFF and disconnect plug from electrical outlet. ug603-5539_3750E_304 6/25/04 2:08 PM Page 13
14 Vacuum cleaner wont run. Possible Causes Remedies Power Cord not firmly plugged in Check electrical plug Thermal protector activated Allow cleaner to cool for 30 minutes, see pg. 13 No Power at Rotating Floor Brush. Possible Causes Remedies Cylinder is not securely seated Remove Cylinder and replace, making sure that it “clicks” into place Brush Switch turned to “OFF” Make sure Brush Switch is in “ON” position Vacuum cleaner or Tools wont pick up dirt. Possible Causes Remedies Incorrect Height Adjustment Adjust Powerfoot to correct height setting Hose not attached to suction opening Grasp Hose Grip and firmly push onto the base Crack or hole in Hose Check Hose and replace if needed Drive Belt broken, worn or off motor pulley Reposition or replace Drive Belt, see pg. 11-12 Rotating Floor Brush bristles worn Replace Brush Rotating Floor Brush jammed Remove Brush and clean debris from Brush Ends Clog in vacuum Follow instructions on pg. 13 for clearing clogs Dirt Container full Empty Dirt Container Dirt Container or Upper Tank not installed properly Position correctly and lock in place Filters are dirty Check and clean Upper Tank, Pre-Motor and Post-Motor Filters Vacuum cleaner is difficult to push. Possible Causes Remedies Incorrect Height Adjustment Adjust Powerfoot to correct height setting Visible dirt escaping from cleaner. Possible Causes Remedies Dirt Container full Empty Dirt Container Filters missing or installed incorrectly Check Upper Tank, Pre-Motor and Post-Motor Filters for correct installation Dirt Container installed incorrectly Pull out and re-insert Dirt Container correctly If suggested solutions for this or any function of the Lift-Off do not correct the problem, call BISSELL Consumer Services. 1 2 1 2 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 11 11 22 WARNING: To reduce the risk of injury from moving parts and/ or electrical shock, turn Power Switch OFF and disconnect plug from electrical outlet before performing troubleshooting checks. 3 1 1 2 1 2 Troubleshooting 3 ug603-5539_3750E_304 6/25/04 2:08 PM Page 14
BISSELL Consumer Services Replacement Parts – BISSELL Lift-Off Series 21 45 78 10 3 6 9 If your BISSELL product should require service: In the UK call BISSELL Consumer Services at the number below and we will give you the location of a BISSELL Authorized Service Center in your area. For all other countries contact your local in country distributor for questions, service, or repair. If you have questions about your warranty or need replacement parts please contact the numbers below. For UK inquiries: Monday - Thursday 9 am — 5 pm Friday 9 am — 4 pm BISSELL Homecare (Overseas) Inc. The Boat Yard 105 Straight Road Old Windsor Berkshire, SL4 2SE United Kingdom Telephone: 0870-225-0109 Or visit the BISSELL website - www.bissell.com When contacting BISSELL, have model number of unit available. Please record your Model Number: ___________________ Please record your Purchase Date: ___________________ NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim. See About Your Warranty on page 16 for details. Please do not return this product to the store. For all other inquiries: Monday - Friday 8 am — 4 pm BISSELL Homecare, Inc. PO Box 1888 Grand Rapids, MI 49501 USA Telephone: 01-616-453-4451 Fax: 01-616-453-1383 15 Item Part No. Part Name 1 203-1063 Crevice Tool 2 203-1099 Dusting Brush/Upholstery Tool 3* 203-6624 Stair Cleaning Tool 4 203-6625 Telescoping Extension Wand 5 203-6633 Vacuum Hose 6 203-6619 Brush Roll 7 203-1085 Upper Tank Filter 8 203-1073 Pre-Motor Filter 9 3091 HEPA Media Post-Motor Filter 10 3200 Style 8 Drive Belt (2-Pack) *May not be included with every model. ug603-5539_3750E_304 6/25/04 2:08 PM Page 15
16 Warranty ©2004 BISSELL Homecare, Inc Grand Rapids, Michigan All rights reserved. Printed in Korea. Part Number 603-5539 Rev 3/04 Visit our website at: www.bissell.com This warranty gives you specific legal rights, and you may also have other rights which may vary from country to country. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by telephone, or regular post as described below, or contact your local in country distributor. Limited One Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product, BISSELL Homecare, Inc., will replace (with new or remanufactured components),at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two years any defective or malfunctioning part do to manufacturers defect. This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, or use not in accordance with the User’s Guide is not covered. For UK inquiries: Monday - Thursday 9 am — 5 pm Friday 9 am — 4 pm BISSELL Homecare (Overseas) Inc. The Boat Yard 105 Straight Road Old Windsor Berkshire, SL4 2SE United Kingdom Telephone: 0870-225-0109 For all other inquiries: Monday - Friday 8 am — 4 pm BISSELL Homecare, Inc. PO Box 1888 Grand Rapids, MI 49501 USA Telephone: 01-616-453-4451 Fax: 01-616-453-1383 BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. *EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE TWO YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE. This vacuum cleaner is approved as follows: EMC Directive: 89/336/EEC, 92/31/EEC and 93/68/EEC Low voltage Safety Directive: 73/23/EEC and 93/68/EEC ug603-5539_3750E_304 6/25/04 2:08 PM Page 16