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Bisell PowerLifter Pet Upright Vacuum Cleaner 15211 User Manual

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    							Maintenance & Care
         www.
    BISSELL.com
     11
    Replacing the drive belt
    1. Turn power OFF. Unplug vacuum cord from 
    electrical outlet.
    2.  With rotating brush removed (steps 1-4 of 
    checking rotating floor brush and drive belt), 
    grasp old drive belt and remove from motor   
    pulley. Discard old drive belt. 
    3.  Place new drive belt over motor pulley and 
    stretch other end over rotating floor brush in the 
    space between the bristles. 
    4.  Place ends of rotating floor brush down   
    into slots.
    5.  Turn rotating floor brush by hand in the direc-
    tion of the motor pulley. If properly installed, 
    drive belt will center itself on rotating brush.
    6.  Reposition top cover and rotate on back side.
    NOTE: It is recommended to replace screws 
    near height adjustment plate first.WARNING
    To reduce the risk of electric shock, turn power switch   
    off and disconnect plug from electrical outlet before 
    performing maintenance or troubleshooting checks.
    2. 
    4.  3.  
    						
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          12
    Maintenance & Care
    Cleaning the dirt tank and separator 
    1. Turn power OFF. Unplug vacuum cord from 
    electrical outlet.
    2.  Empty the dirt tank by following the  
    instructions in the previous Operations section.
    3.  With top handle piece removed you can   
    wash the dirt tank in warm water with mild 
    detergent. Allow tank to air dry completely 
    before reassembling. 
    4.  Clear any debris from the top piece. Grasp top 
    handle and the round separator piece and twist 
    counterclockwise to release. The separator can 
    be washed in warm water with mild detergent. 
    Make sure there is no dirt build up between the 
    openings around the separator. Allow top handle 
    piece to dry completely before reassembling. 
    5.  Replace the separator back into the top   
    handle piece by aligning the tabs and turning 
    clockwise to lock into position. 
    6.  Place the top handle piece straight downward 
    into the dirt tank. Align the latch arrows and 
    gently twist clockwise. When fully assembled, 
    the tank will click into place. WARNING
    To reduce the risk of electric shock, turn power switch   
    off and disconnect plug from electrical outlet before 
    performing maintenance or troubleshooting checks.
    6. 
    3. 
    4.  
    						
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    BISSELL.com
     13
    Maintenance & Care
    Clearing a clog
    Low suction or poor pickup may be due to a 
    clog in the vacuum. If you notice a change in the 
    sound of the vacuum motor, check for clogs.
    1. Turn power OFF. Unplug vacuum cord from 
    electrical outlet.
    2.  Empty and clean dirt tank, ensuring there is 
    no dirt around the separator 
    3.  With dirt tank removed, check the suction 
    inlet located on the body of the vacuum, remove 
    any debris. 
    4.  Grasp the upper hose end and twist elbow 
    counterclockwise to remove. Remove the lower 
    hose end by gently pulling out of vacuum base. 
    5.  Unclog with long, narrow object such as 
    broom stick.
    6.  If the clog persists, follow steps for checking 
    rotating floor brush on page 10 and inspect the 
    air passageway for obstructions.WARNING
    To reduce the risk of electric shock, turn power switch   
    off and disconnect plug from electrical outlet before 
    performing maintenance or troubleshooting checks.
    3.  4.   
    						
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          14
    TroubleshootingWARNING
    To reduce the risk of electric shock, turn power switch   
    off and disconnect plug from electrical outlet before 
    performing maintenance or troubleshooting checks.
    Problem Possible causes Remedies
    Vacuum  
    cleaner won’t   
    turn on Power cord not plugged in
    Check electrical plug
    Blown fuse/tripped breakers   
    in home Check/replace fuse or reset breaker
    Damaged cord Refer to a BISSELL authorized service 
    center for repair or replacement
    Vacuum   
    cleaner won’t   
    pick up dirt Incorrect height adjustment
    Adjust powerfoot to correct height 
    setting
    Hose not attached to suction 
    opening
    Grasp quick reach handle and firmly push 
    hose wand onto the suction opening
    Crack or hole in hose Check hose and replace if needed
    Broken or worn drive belt Replace drive belt, see page 11
    Rotating floor brush bristles worn Replace brush
    Rotating floor brush jammed Remove brush and clean debris  
    from brush ends
    Clog in vacuum Follow instructions on page 12 for 
    clearing clogs
    Dirt container full Empty dirt container
    Dirt container or upper tank   
    not installed properly Position correctly and lock in place
    Filters are dirty Check and clean pre-motor and  
    post-motor filters, see pages 8 & 9
    Tools won’t 
    pick up Crack or hole in hose
    Check hose and replace if needed
    Clog in vacuum Follow instructions on page 12 for 
    clearing clogs
    Dirt container full Empty dirt container
    Dirt container or upper tank not 
    installed properly Position correctly and lock in place
    Filters are dirty Check and clean pre-motor and  
    post-motor filters
    Visible dirt 
    escaping   
    from cleaner Dirt container full
    Empty dirt container
    Filters missing or installed   
    incorrectly Check pre-motor and post-motor 
     
    filters for correct installation
    Other maintenance or service not included in the manual should be 
    performed by an authorized service representative.
    Thank you for selecting a BISSELL product.
    For any questions or concerns, BISSELL is happy to 
    be of service. Contact us directly at 0344 888 6644.
    Please do 
    not return 
    this product 
    to  the  store.               
    						
    							Replacement Parts
    These items are available for your BISSELL PowerLifter Vacuum.  
    Call 1-800-237-7691 or visit www.bissell.com
      
       www.
    BISSELL.com
     
    PART #PART NAME PART #PART NAME
    1604127  Pre-Motor Foam Filter   
    1604117Pet Hair Eraser Tool
    1604130Post Motor Filter203-1093 Style 7 Belt
    16041128ft Hose1604113 Pet Crevice Tool
    1604114Extension Wand1604116 Pet TurboEraser Tool
    1604938Hard Surface Soleplate Tool
    15
    Problem Possible causes Remedies
    Vacuum  
    cleaner won’t   
    turn on Power cord not plugged in
    Check electrical plug
    Blown fuse/tripped breakers   
    in home Check/replace fuse or reset breaker
    Damaged cord Refer to a BISSELL authorized service 
    center for repair or replacement
    Vacuum   
    cleaner won’t   
    pick up dirt Incorrect height adjustment
    Adjust powerfoot to correct height 
    setting
    Hose not attached to suction 
    opening
    Grasp quick reach handle and firmly push 
    hose wand onto the suction opening
    Crack or hole in hose Check hose and replace if needed
    Broken or worn drive belt Replace drive belt, see page 11
    Rotating floor brush bristles worn Replace brush
    Rotating floor brush jammed Remove brush and clean debris  
    from brush ends
    Clog in vacuum Follow instructions on page 12 for 
    clearing clogs
    Dirt container full Empty dirt container
    Dirt container or upper tank   
    not installed properly Position correctly and lock in place
    Filters are dirty Check and clean pre-motor and  
    post-motor filters, see pages 8 & 9
    Tools won’t 
    pick up Crack or hole in hose
    Check hose and replace if needed
    Clog in vacuum Follow instructions on page 12 for 
    clearing clogs
    Dirt container full Empty dirt container
    Dirt container or upper tank not 
    installed properly Position correctly and lock in place
    Filters are dirty Check and clean pre-motor and  
    post-motor filters
    Visible dirt 
    escaping   
    from cleaner Dirt container full
    Empty dirt container
    Filters missing or installed   
    incorrectly Check pre-motor and post-motor 
     
    filters for correct installation 
    						
    							16
    Consumer Guarantee
    This Guarantee only applies outside of the USA and Canada. It is 
    provided by BISSELL International Trading Company BV (“BISSELL”).
    This Guarantee is provided by BISSELL. It gives you specific rights. 
    It is offered as an additional benefit to your rights under law. You 
    also have other rights under law which may vary from country 
    to country. You can find out about your legal rights and remedies 
    by contacting your local consumer advice service. Nothing in this 
    Guarantee will replace or lessen any of your legal rights or remedies.  
    If you need additional instruction regarding this Guarantee or have 
    questions regarding what it may cover, please contact BISSELL 
    Consumer Care or contact your local distributor. 
    This Guarantee is given to the original purchaser of the product from 
    new and is not transferable. You must be able to evidence the date 
    of purchase in order to claim under this Guarantee.
    Limited Two-Year Guarantee
    Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, 
    BISSELL will for two years from the date of purchase by the 
    original purchaser repair or replace (with new or remanufactured 
    components or products), at BISSELL’s option, free of charge, any 
    defective or malfunctioning part or product.
    BISSELL recommends that the original packaging and evidence 
    of the date of purchase be kept for the duration of the Guarantee 
    period in case the need arises within the period to claim on the 
    Guarantee. Keeping the original packaging will assist with any 
    necessary re-packaging and transportation but is not a condition of 
    the Guarantee.
    If for your product is replaced by BISSELL under this Guarantee, 
    the new item will benefit from the remainder of the term of this 
    Guarantee (calculated from the date of the original purchase). The 
    period of this Guarantee shall not be extended whether or not 
    your product is repaired or replaced.
    *EXCEPTIONS AND EXCLUSIONS FROM 
    THE TERMS OF THE GUARANTEE
    This Guarantee applies to products used for personal domestic use and 
    not commercial or hire purposes.  Consumable components such as 
    filters, belts and mop pads, which must be replaced or serviced by the 
    user from time to time, are not covered by this Guarantee.  
    This Guarantee does not apply to any defect arising from fair wear 
    and tear. Damage or malfunction caused by the user or any third 
    party whether as a result of accident, negligence, abuse, neglect, or 
    any other use not in accordance with the User Guide is not covered 
    by this Guarantee. An unauthorised repair (or attempted repair) will void this Guarantee 
    whether or not damage has been caused by that repair/attempt.
    Removing or tampering with the Product Rating Label on the 
     
    product or rendering it illegible will void this Guarantee. 
    SAVE AS SET OUT BELOW BISSELL AND ITS DISTRIBUTORS ARE NOT 
    LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT FORESEEABLE 
    OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY 
    NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT INCLUDING 
    WITHOUT LIMITATION LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS 
    INTERRUPTION, LOSS OF OPPORTUNITY, DISTRESS, INCONVENIENCE OR 
    DISAPPOINTMENT.  SAVE AS SET OUT BELOW BISSELL’S LIABILITY WILL 
    NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
    BISSELL DOES NOT EXCLUDE OR LIMIT IN ANY WAY ITS LIABILITY FOR 
    (A) DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE 
    NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS; (B) 
    FRAUD OR FRAUDULENT MISREPRESENTATION; (C) OR FOR ANY OTHER 
    MATTER WHICH CANNOT BE EXCLUDED OR LIMITED UNDER LAW.
    Consumer Care
    If your BISSELL product should require 
    service or to claim under our Limited 
    Two-Year Guarantee, please visit:
    Website or E-mail:www.UK.BISSELL.com
    For UK inquiries: Telephone: 0344 888 6644
    Monday – Thursday 9am - 5pm
    Friday 9am - 4pm
    BISSELL Homecare (Overseas) Inc.
    Ground Floor
    226 Berwick Avenue
    Slough, Berkshire, SL1 4QT
    United Kingdom
    ©2014 BISSELL Homecare, Inc
    Grand Rapids, Michigan
    All rights reserved. Printed in China
    Part Number 160-4936  Rev 11/14
    Visit our website at: www.BISSELL.com
    Visit the BISSELL website:  
    www.BISSELL.com
    When contacting BISSELL, have model number of cleaner available.
    Please record your Model Number: _____________   
    Please record your Purchase Date: _____________
    NOTE: Please keep your original sales receipt. It  
    provides proof of the date of purchase in the event  
    of a Guarantee claim. See Guarantee for details.
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