Bisell Healthy Home Vacuum 61Z4 User Manual
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www.bissell.com 11 Maintenance and care Replacing the hepa filter cartridge the hepa filter cartridge should be replaced if machine performance is noticeably declining. More or less frequent replacing may be required based on individual vacuuming habits and types of debris picked up.note: t o have the benefits of the airetight ™ hepa system, you must use the bissell hepa filter cartridge. 1. Remove the dirt container. 2. To remove the HEPA filter cartridge, push in on the front of the filter door to unlatch. Lift up to access. 3. To check or remove, unscrew the center screw. 4. If necessary, replace the used HEPA filter cartridge with a new one. note: t o avoid damaging the hepa filter cartridge and reducing its filtration capabilities, be careful not to touch the filter material. the hepa filter cartridge is not washable. 5. To ensure a tight seal be sure to tighten the filter cartridge screw until snug. do not oVeR tighten. Make sure the filter door latches completely. 2. 3.
www.bissell.com Maintenance and care 12 clearing clogs low suction or poor pickup may be due to a clog in the vacuum cleaner. if you notice a change in the sound of the motor or a reduction in the spinning action in the dirt container, check for a clog. if there is no suction or if suction is reduced at the hose, follow these steps to check for and clear the clog: 1. Turn power switch off. 2. Unplug vacuum from electrical outlet. 3. Check the pre-motor filter and clean as necessary (see cleaning your pre-motor filter on page 10). 4. Check the HEPA filter cartridge and replace if necessary (see replacing the HEPA filter cartridge on page 11). 5. Check to see if dirt container is full. Empty if needed. 6. Remove lower portion of dirt contain- er. Clean the screen and check center tubes for dirt accumulation. 7. While dirt container is removed, check dirt inlet for clogs. 8. Remove the hose from the vacuum by pushing on the tab. Straighten the hose and check for a clog. 9. Check diverter area at back of machine for diverter position and clogs. When the hose wand is removed from the base, the diverter should be up to the right. If a clog is visible near the diverter, the plastic cover may be removed to clear the clog by removing the 3 screws as shown (9b). WaRning: To reduce the risk of electric shock, turn power switch off and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks. Dirt Inlet 6. 7. 8. 9b. Diverter Check for debris Foot Hose Screws Screen
www.bissell.com 13 Maintenance and care 10.clearing clogs continued if suction is normal at the hose, follow these steps to check for and clear the clog for floor cleaning: 10. Check the foot hose for clogs. If you are not able to tell from the outside if a clog is present, remove the bottom 3 screws from the diverter cover to loosen and straighten the foot hose. Remove any clogs found and fully reassemble the cleaner before attempting to check suction again or using the vacuum. thermal motor protection an internal thermal protector has been designed into your vacuum to protect it from overheating. When the thermal protector activates, the main vacuum motor will stop operating. if this hap- pens, proceed as follows. 1. Turn the cleaner OFF and unplug from electrical outlet. 2. Check the cleaner for the source of overheating problem (i.e. full dirt cup, dirty filters or clog). Fix the problem by following the steps on pages 10-13. 3. When the motor cools for approximately 30 minutes, the thermal protector automatically resets and cleaning may continue. If the vacuum will not turn on or the thermal protector continues to activate, your vacuum may need servicing. Call BISSELL Consumer Services or visit the website to locate an authorized Service Center. note: the thermal protector controls the main vacuum motor only, not the brush motor. if the thermal protec- tor activates, the brush will continue to operate normally; however, there will be no suction. Diverter Foot Hose
www.bissell.com Maintenance and care 14 brush reset if something becomes lodged in the foot and the brush shuts off, turn the vacuum off and unplug from the outlet. Remove the obstruction. the brush will automatically reset when the cleaner is plugged in and turned back on. if the vacuum does not restart then turn the vacuum off and unplug from outlet. Wait 30 minutes while the motor cools. the thermal protector automatically resets and cleaning may continue. brush maintenance the rotating brush should be checked regularly for accumulating debris that might reduce the cleaning performance of your vacuum. 1. Unplug cleaner from electrical outlet. 2. Recline the handle and turn your vacuum over so the bottom side is up. 3. Carefully cut away any visible hair, fibers or debris from the brush roll. do not attempt to disassemble the vacuum foot or to remove the brush roll. if you feel it needs to be checked or replaced, call bissell consumer services or visit the website to locate an authorized service center. belt maintenance the brush belt is designed to last the useful life of the vacuum when used according to all instructions in the user guide under normal household conditions. if you feel that it needs to be checked or replaced, call bissell consumer services or visit the website to locate an authorized service center. do not attempt to disassemble the vacuum foot to change the belt. caution: To reduce the risk of injury from moving parts, turn off the vacuum cleaner and disconnect power plug from electrical outlet. 3.
www.bissell.com 15 Maintenance and care changing the light bulb 1. Turn power switch off. 2. Unplug vacuum from electrical outlet. 3. Recline handle for easier access to light bulb and remove 2 screws to lift off lens. 4. Remove the bulb by grasping bulb and pulling straight out of the socket. Install the new bulb by pushing gently into the socket until the bulb snaps into place. turbobrush™ t ool maintenance the t urbobrush t ool should be checked regularly for clogs or debris wrapping around the brush. 1. Remove tool from hose or front of vacuum. 2. Twist collar so opening is at the top and lift top cover to remove. 3. Remove the brush from the belt and clean debris. 4. Replace the brush inside the belt and place ends into slots on sides as shown. 5. Reposition top cover making sure to line up inside tab at the front with the opening on the cover. Twist collar until opening is at the bottom to lock into place. 3. 4. 2. Inside Tab 4. 5.
www.bissell.com
Troubleshooting
16Vacuum cleaner won’t turn on
possible causes
Remedies
1. Power cord not plugged in 1. Check electrical plug
2. Blown fuse/tripped breaker 2. Check/replace fuse or reset breaker
3. Thermal protector activated 3. Allow cleaner to cool for 30 minutes, (pg. 13)
4. Handle not fully attached 4. Remove handle and reinstall
brush not rotating
possible causes Remedies
1. Brush switch turned to “Off” 1. Make sure brush switch is in “On” position
2. Vacuum is in upright position 2. Recline vacuum to operate brush
3. Brush is jammed 3. Remove obstruction or debris (pg. 12), unplug cleaner to
reset brush (pg. 14)
4. Brush needs to be reset 4. Unplug cleaner to reset brush (pg. 14)
5. Handle not fully attached 5. Remove handle and reinstall
6. Thermal protector activated 6. Allow vacuum to cool for 30 minutes, (page 14)
Vacuum cleaner won’t pick up or low suction
possible causes Remedies
1. Incorrect height setting 1. Turn dial to lower setting
2. Hose wand not properly positioned 2. Make sure hose wand is fully seated in base and diverter is
seated to the left
3. Dirt container not installed properly 3. Check assembly of upper and lower portions, correctly
position and snap into place
4. Dirt container full 4. Empty dirt container
5. Clog in cleaner 5. Follow instructions on pg. 12-13 for clearing clogs
6. Filters are dirty 6. Check and clean foam filter, check and replace HEPA filter
cartridge if needed
7. Hose not properly attached 7. Make sure hose collar is twisted to lock position
8. Filter door and or gasket missing 8. Check filter door and gasket to verify
or not installed properly
W aRning: To reduce the risk of electric
shock, turn power OFF and
disconnect polarized plug from
electrical outlet before performing
maintenance or troubleshooting.
www.bissell.com 17
Troubleshooting
Vacuum cleaner is difficult to push
possible causes Remedies
1. Incorrect height setting 1. Turn dial to higher setting
Visible dust escaping from cleaner
possible causes Remedies
1. Filter door and or gasket missing 1. Check filter door and gasket
or not installed properly
2. Foam filter missing or not installed properly 2. Check foam filter for correct installation
3. HEPA filter cartridge missing or not installed properly 3. Check HEPA filter cartridge for correct installation
4. Dirt container not installed properly 4. Make sure dirt container is correctly positioned and snapped
into place
5. Dirt container not assembled properly 5. Check screen, upper and lower portions of the dirt container
for proper assembly
6. Hose not installed properly 6. Make sure hose wand is fully seated in base, and that the
hose is assembled correctly to the unit. See page 5. Also
make sure foot hose is properly attached to diverter area
7. Hole or crack in hose 7. Check hose for holes or cracks and replace if needed
other maintenance or service not included in the manual should be
performed by an authorized service representative.
thank you for selecting a bissell product.
please do not return this product to the store.
www.bissell.com Replacement parts - BISSELL vacuum 18 you may purchase parts from your retailer, by calling bissell consumer services or by visiting our website. below is a list of com- mon replacement parts*. While not all of these parts may have come with your specific model, they are available for purchase if desired. please note, all attachments may not store on board your vacuum. Item Part No. Part Name 1 48G7 HEPA Filter Cartridge 2 63M7 Foam Filter 3 203-1362 TurboBrush Tool ™ 4 203-1364 Telescoping Wand, Plastic 5 203-1365 Combination Brush 6 203-1363 Crevice Tool 7 203-1485 Hose 8 203-1469 Light Bulb 12345 6 7 8
www.bissell.com 19 Warranty - BISSELL Healthy Home Vacuum™ This warranty gives you specific legal rights, and you may also have oth\ er rights which may vary from country to country. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by tele- phone, or regular post as described below, or contact your local in country distriutor. Limited Two Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc., will replace (with new or remanufactured components), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two years any defective or malfunctioning part do to manufacturers defect. This warranty applies to product used for personal, and not commercial o\ r rental service. This warranty does not apply to fans or routine maintenance components such a\ s filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, una\ uthorized repair, or any other use not in accordance with the User’s Guide is not covered. bissell hoMecaRe inc. is not liable foR incidental oR conseQuential daMages of any natuRe associated With the use of this pRoduct. bissell ’s liability Will not eXceed the puRchase pRice of the pRoduct . *eXceptions and eXclusions fRoM the teRMs of the liMited W aRRanty this W aRRanty is eXclusiVe and in lieu of any otheR W aRRanties eitheR oRal oR WRitten. any iMplied W aRRanties Which May aRise by opeRation of la W, including the iMplied W aRRanties of MeRchantability and fitness foR a paRticulaR puRpose, aRe liMited to the tWo yeaR duRation fRoM the date of puRchase as descRibed aboVe. for uK inquiries: Monday - Friday 9 am — 5 pm Friday 9 am — 5 pm bissell homecare (overseas) inc. Ground Floor 226 Berwick Avenue Slough Berkshire, SL1 4QT United Jingdom Telephone: 0844-888-6644 for australian inquiries: Monday - Friday 9 am — 5 pm bissell austRalia pty liMited 42 Roco Drive Scoresby 3179 Victoria Australia Telephone: 1-800-811-183 for south african inquiries: Monday - Friday 9 am — 5 pm t evo (pty) ltd. PO Box 25234 Gateway 4321 South Africa Telephone: +27 (0) 86-177-8888 Email: [email protected] for new Zealand inquiries: Monday - Friday 9 am — 5 pm parex industries ltd. 5 Tolich Place Henderson 0610 Auckland New Zealand Telephone: 0800-247-735 for all other inquiries: Monday - Friday 8 am — 4 pm bissell homecare, inc. PO Box 1888 Grand Rapids, Michigan 49501 USA Telephone: 01-616-453-4451 Fax: 01-616-453-1383
©2011 BISSELL Homecare, Inc Grand Rapids, Michigan All rights reserved. Printed in China Part Number 110-4389 Rev 6/11 Visit our website at: www.bissell.com BISSELL consumer services www.bissell.com 020 if your bissell product should require service:Call BISSELL Consumer Services at the numbers below and we will give you the location of a BISSELL Authorized Service Center in your area. If you have questions about your warranty or need replacement parts please contact the numbers below. Or visit the BISSELL website - www.bissell.com When contacting BISSELL, have model number of cleaner available. Please record your Model Number: ___________________ Please record your Purchase Date: ___________________ note: please keep your original sales receipt. it provides proof of purchase date in the event of a warranty claim. see Warranty on page 19 for details. for uK inquiries: Monday - Friday 9 am — 5 pm Friday 9 am — 5 pm bissell homecare (overseas) inc. Ground Floor 226 Berwick Avenue Slough Berkshire, SL1 4QT United Jingdom Telephone: 0844-888-6644 for australian inquiries: Monday - Friday 9 am — 5 pm bissell austRalia pty liMited 42 Roco Drive Scoresby 3179 Victoria Australia Telephone: 1-800-811-183 for south african inquiries: Monday - Friday 9 am — 5 pm t ero (pty) ltd. PO Box 25234 Gateway 4321 South Africa Telephone: 0861-77-88-88 Email: [email protected] for new Zealand inquiries: Monday - Friday 9 am — 5 pm parex industries ltd. 5 Tolich Place Henderson 0610 Auckland New Zealand Telephone: 0800-247-735 for all other inquiries: Monday - Friday 8 am — 4 pm bissell homecare, inc. PO Box 1888 Grand Rapids, Michigan 49501 USA Telephone: 01-616-453-4451 Fax: 01-616-453-1383