Bisell Healthy Home Vacuum 6100E User Manual
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Replacing the HEPa filter cartridge the HEP a filter cartridge should be replaced every six months or if suction is declining. More or less frequent replacing may be required based on individual vacuuming habits and types of debris picked up. note: to have the benefits of the airetight ™ HEP a System, you must use the bISSEll HEP a filter cartridge. 1. To remove the HEPA filter cartridge, push down on the filter door latch and pull door away from the cleaner. 2. Lift the tab at the top of the HEPA filter cartridge and pull cartridge away from the cleaner. 3. Replace the used HEPA filter cartridge with a new one. note: to avoid damaging the HEP a filter cartridge and reducing its filtration capabilities, be careful not to touch the filter material. the HEPa filter cartridge is not washable. 4. To ensure a tight seal, the filter cartridge must latch fully in place. To install, push firmly near the top with the palm of your hand while holding the vacuum with your other hand. 11www.bissell.com Maintenance and care 1 2 4
clearing clogs low suction or poor pickup may be due to a clog in the vacuum cleaner. If you notice a change in the sound of the motor or a reduction in the spinning action in the dirt container, check for a clog. If there is no suction or if suction is reduced at the hose, follow these steps to check for and clear the clog: 1. Unplug cleaner from electrical outlet. 2. Check the foam filter and clean as necessary (see cleaning the foam filter on page 10). 3. Check the HEPA filter and replace if necessary (see replacing the HEPA filter cartridge on page 11). 4. Check to see if dirt container is full. Empty if needed. 5. Remove lower portion of dirt container. Clean the screen and check center tubes for dirt accumulation. 6. While dirt container is removed, check dirt inlet for clogs. 7. Remove the hose from the cleaner by twisting the collar counterclockwise. Straighten the hose and check for a clog. 8. Check diverter area at back of machine for diverter position and clogs. When the hose wand is removed from the base, the diverter should be up (8a). If a clog is visible near the diverter, the plastic cover may be removed to clear the clog by removing the 7 screws as shown (8b). note: When removing and reinstalling the plastic cover, make sure the rope gasket remains fully in its track. Maintenance and care 12www.bissell.com WaRn In G: to reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. 6 7 8a 8b 5
clearing clogs continued If suction is normal at the hose, follow these steps to check for and clear the clog for floor cleaning: 1. Check diverter area at back of machine for diverter position and clogs. When the hose wand is inserted in the base, the diverter should be down. If a clog is visible near the diverter, the plastic cover may be removed to clear the clog by removing the 7 screws as shown in illustration 8b on page 12. 2. Check the foot hose for clogs (2a). If you are not able to tell from the outside if a clog is present, remove the bottom 4 screws from the diverter cover to loosen and straighten the foot hose (2b). Remove any clogs found and fully reassemble the cleaner before attempting to check suction again or use the cleaner. Thermal motor protection a n internal thermal protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates, the main vacuum motor will stop operating. If this happens, proceed as follows. 1. Turn the cleaner OFF and unplug from electrical outlet. 2. Check the cleaner for the source of overheating problem (i.e. full dirt cup, dirty filters or clog). 3. Fix the problem by following the steps in the maintenance section of the user guide. 4. When the motor cools for approximately 30 minutes, the thermal protector automatically resets and cleaning may continue. If the cleaner will not turn on or the thermal protector continues to activate, your cleaner may need servicing. note: the thermal protector controls the main vacuum motor only, not the brush motor. If the thermal protector activates, the brush will continue to operate normally; however, there will be no suction. 13www.bissell.com 1 2a 2b Maintenance and care
14www.bissell.com Maintenance and care Brush reset If something becomes lodged in the foot and the brush shuts off, turn the cleaner off and unplug from the electrical outlet. Remove the obstruction. the brush will automatically reset when the cleaner is plugged in and turned back on. Brush maintenance t he rotating brush should be checked regularly for accumulating debris that might reduce the cleaning performance of your vacuum. 1. Unplug cleaner from electrical outlet. 2. Recline the handle and turn your cleaner over so the bottom side is up. 3. Carefully cut away any visible hair, fibers or debris from the brush roll. Do not attempt to disassemble the vacuum foot or to remove the brush roll. If you feel it needs to be checked or replaced, have your cleaner serviced. Belt maintenance t he brush belt is designed to last the useful life of the cleaner when used according to all instructions in this user's guide under normal household conditions. If you feel that it needs to be checked or replaced, have your cleaner serviced. Do not attempt to disassemble the vacuum foot or to change the belt. ca UtIon : to reduce the risk of injury from moving parts, turn power switch off and disconnect power plug from electrical outlet. 3
15www.bissell.com Changing the light bulb 1. Unplug cleaner from electrical outlet. 2. Recline handle for easier access to light bulb and remove screw to lift off lens. 3. Remove the bulb by grasping bulb and pulling straight out of the socket. Install the new bulb by pushing gently into the socket until the bulb snaps into place. TurboBrush maintenance the turbo brush should be checked regularly for clogs or debris wrapping around the brush. 1. Remove tool from hose or front of vacuum. 2. Twist collar so opening is at the top and lift top cover to remove. 3. Remove the brush from the belt and clean debris. 4. Replace the brush inside the belt and place ends into slots on sides as shown. 5. Reposition top cover, making sure to line up inside tab at the front with the opening on the cover. Twist collar until opening is at the bottom to lock into place. Maintenance and care 2 4 3 5 2
16www.bissell.com
Troubleshooting
Vacuum cleaner won’t turn on
Possible causes Remedies
1. Power cord not plugged in 1. Check electrical plug
2. Thermal protector activated 2. Allow cleaner to cool for 30 minutes, see
page. 13
3. Handle not fully attached 3. Remove handle and reinstall
brush not rotating
Possible causes Remedies
1. Brush switch turned to “OFF” 1. Make sure brush switch is in “ON” position
2. Vacuum is in upright position 2. Recline vacuum to operate brush
3. Brush is jammed 3. Remove obstruction or debris and
unplug cleaner to reset brush, see page. 14
4. Brush needs to be reset 4. Unplug cleaner to reset brush, see page. 14
5. Handle not fully attached 5. Remove handle and reinstall
Vacuum cleaner won’t pick up or low suction
Possible causes Remedies
1. Incorrect height setting 1. Turn dial to lower setting
2. Hose wand not properly positioned 2. Make sure hose wand is fully seated in
base and diverter is in down position
3. Dirt container not installed properly 3. Check assembly of upper and lower portions,
correctly position and snap into place
4. Dirt container full 4. Empty dirt container
5. Clog in cleaner 5. Follow instructions on pgs. 12-13 for
clearing clogs
6. Filters are dirty 6. Check and clean foam filter, check and
replace HEPA filter cartridge if needed
7. Hose not properly attached 7. Make sure hose collar is twisted to
lock position
WaRn In G: to reduce the risk of electric
shock, turn power switch
off and disconnect plug
from electrical outlet before
performing maintenance or
troubleshooting.
Troubleshooting
17www.bissell.com
Vacuum cleaner is difficult to push
Possible causes Remedies
1. Incorrect height setting 1. Turn dial to higher setting
Visible dust escaping from cleaner
Possible causes Remedies
1. Filter tray missing or not installed properly 1. Check filter tray to make sure it is
fully inserted
2. Foam filter missing or not installed properly 2. Check for foam filter and correct installation
3. HEPA filter cartridge missing or not installed properly 3. Check for HEPA filter cartridge and
correct installation
4. Dirt container not installed properly 4. Make sure dirt container is correctly
positioned and snapped into place
5. Dirt container not assembled properly 5. Check screen, upper and lower portions of
the dirt container for proper assembly
6. Hose not installed properly 6. Make sure hose wand is fully seated in
base, make sure foot hose is properly
attached to diverter area
7. Hole or crack in hose 7. Check hose for holes or cracks and replace
if needed
other maintenance or service not included in the manual should be performed by an
authorized service representative.
thank you for selecting a bISSEll product.
Please do not return this product to the store.
18www.bissell.com BISSELL Consumer Services If your bISSEll product should require service:In the UK, Australia or New Zealand, call BIssell Consumer services at the numbers below and we will give you the location of a BIssell Authorized service Center in your area. for all other countries, contact your local in country distributor for questions, service, or repair. If you have questions about your warranty or need replacement parts please contact the numbers below. Or visit the BISSELL website - www.bissell.com When contacting BIssell, have model number of unit available. Please record your model Number: ___________________ Please record your Purchase Date: ___________________ note: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim. See Warranty on page 20 for details. Please do not return this product to the store. for UK inquiries: monday - Thursday 9 am — 5 pm friday 9 am — 4 pm bISSEll Homecare (overseas) Inc. The Boat Yard 105 straight Road old Windsor Berkshire, sl4 2se United Kingdom Telephone: 0870-225-0109 for australian inquiries: monday - friday 9 am — 5 pm bISSEll aUStRalIa Pty lIMItED Unit 35 15 Ricketts Road mount Waverley, Victoria 3149 Australia Telephone: 1-800-811-183 for all other inquiries: monday - friday 8 am — 4 pm bISSEll Homecare, Inc. Po Box 1888 Grand Rapids, mI 49501 UsA Telephone: 01-616-453-4451 fax: 01-616-453-1383 for new Zealand inquiries: monday - friday 9 am — 5 pm Parex Industries ltd. 103 Central Park Drive henderson Auckland New Zealand Telephone: 0800-247-735
19www.bissell.com below is a list of common replacement parts. While not all of these parts may have come with your specific model, they are available for purchase if desired. Please note, all attachments may not store on board your vacuum. Item Part no. Part name 1 3282 hePA filter Cartridge 2 203-1374 foam filter 3 203-1362 TurboBrush 4 203-1381 Wide TurboBrush 5 203-1367 Pet Wide TurboBrush 6 203-1364 Telescoping Wand 7 203-1373 metal Telescoping Wand 8 203-1365 Combination Brush 9 203-1363 Crevice Tool 10 203-1366 flexible Crevice Tool 11 203-1382 Contour Tool 12 203-1359 hose 13 203-1377 light Bulb Replacement parts - BISSELL Healthy Home Vacuum™ 12 345 6 7 8 91011 12 13 for australian inquiries: monday - friday 9 am — 5 pm bISSEll aUStRalIa Pty lIMItED Unit 35 15 Ricketts Road mount Waverley, Victoria 3149 Australia Telephone: 1-800-811-183 for all other inquiries: monday - friday 8 am — 4 pm bISSEll Homecare, Inc. Po Box 1888 Grand Rapids, mI 49501 UsA Telephone: 01-616-453-4451 fax: 01-616-453-1383
This warranty gives you specific legal rights, and you may also have other rights which may vary from country to country. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BIssell Consumer services by telephone, or regular post as described below, or contact your local in country distributor. limited two year Warranty subject to the *eXCePTIoNs AND eXClUsIoNs identified below, BIssell homecare, Inc., will replace (with new or remanufactured components), at BIssell ’s option, free of charge from the date of purchase by the original purchaser, for two years any defective or malfunctioning part do to manufacturers defect. This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, or use not in accordance with the User’s Guide is not covered. bISSEll HoMEcaRE Inc. IS not lIablE foR IncIDEntal oR conSEQUEntIal D aMaGES of any natURE aSSocIatED WItH tHE USE of tHIS PRoDUct . bISSEll ’S lIabIlIty WIll not EXcEED tHE PURcHaSE PRIcE of tHE PRoDUct . *EXcEPtIonS anD EXclUSIonS fRoM tHE tERMS of tHE lIMItED W aRRanty tHIS W aRRanty IS EXclUSIVE anD In lIEU of any otHER W aRRantIES EItHER oRal oR WRIttEn. any IMPlIED W aRRantIES WHIcH May aRISE by oPERatIon of laW, InclUDInG tHE IMPlIED W aRRantIES of MERcHantabIlIty anD fItnESS foR a PaRtIcUlaR PURPoSE, aRE lIMItED to tHE tWo yEaR DURatIon fRoM tHE DatE of PURcHaSE aS DEScRIbED aboVE. 20www.bissell.com ©2008 BIssell homecare, Inc Grand Rapids, michigan All rights reserved. Printed in China Part Number 110-4005 Rev 2/08 Visit our website at: www.bissell.com Warranty - Healthy Home Vacuum™ for UK inquiries: monday - Thursday 9 am — 5 pm friday 9 am — 4 pm bISSEll Homecare (overseas) Inc. The Boat Yard 105 straight Road old Windsor Berkshire, sl4 2se United Kingdom Telephone: 0870-225-0109 for australian inquiries: monday - friday 9 am — 5 pm bISSEll aUStRalIa Pty lIMItED Unit 35 15 Ricketts Road mount Waverley, Victoria 3149 Australia Telephone: 1-800-811-183 for all other inquiries: monday - friday 8 am — 4 pm bISSEll Homecare, Inc. Po Box 1888 Grand Rapids, mI 49501 UsA Telephone: 01-616-453-4451 fax: 01-616-453-1383 for new Zealand inquiries: monday - friday 9 am — 5 pm Parex Industries ltd. 103 Central Park Drive henderson Auckland New Zealand Telephone: 0800-247-735