Bisell CleanView Compact Dual Cyclonic 37N1E User Manual

							www.bissell.com 11
Maintenance and care
Replace drive belt
1. Unplug the vacuum from electrical  
outlet.
2.  With rotating floor brush removed from 
vacuum cleaner (refer to page 10, steps 
1-4 of check rotating floor brush and 
drive belt), grasp old drive belt and 
remove from motor pulley. Discard the 
old drive belt.
3.  Place new drive belt over motor pulley 
and loop other end over rotating floor 
brush in the space between the bristles.
NOTE: It is important that you use 
only genuine BISSELL replacement 
belts. Generic belts may not meet 
the exact specifications required 
to keep your vacuum operating 
at its peak performance. The use 
of unbranded belts could lead to 
early failure of the vacuum and 
could void your warranty.
4. Pull the rotating floor brush firmly into  
position, stretching the drive belt, and 
place ends of rotating floor brush 
down into the slots on sides as shown. 
Alignment of brush ends in slots may be 
necessary to fully insert the brush.  
5.  Turn rotating floor brush by hand sev-
eral times in the direction of motor pul-
ley. If properly installed, drive belt will 
center itself on rotating brush crown.
6.  Replace brush cover and all five screws.
2
Motor   
Pulley
3
4  
						

							www.bissell.com 
Maintenance and care
12
Clearing clog
Low suction, poor pickup or no suction 
may be due to a clog in the vacuum 
cleaner. If you notice a change in the 
sound of the vacuum motor, check for 
clogs.
1. Turn power switch off. Unplug cleaner 
from electrical outlet.
2.  Empty dirt container.
3.  Check upper tank for build up or clogs. 
4.  If you notice a clog in the upper tank, 
remove the inner cyclone (see section 
“cleaning the upper tank” below).
5.  Grasp the hose and separate it from the 
hose wand base. Check for a clog in 
the base or in the hose itself.
6.  Remove the Twist ‘n Snap hose from the 
vacuum by turning to the left. Straighten 
the hose and unclog with a long, narrow 
object such as a broom handle.  
7.  If the clog persists, follow the instruc-
tions for “checking the rotating floor 
brush and drive belt” on page 10 and 
inspect the passageway for obstructions.
Cleaning upper tank 
1. Grasp the inner cyclone and twist to the 
left until the locking tabs stop the rotation. 
Pull down from the upper tank to remove it.
2.  Wipe out the inside of the upper tank and 
the inner cyclone with a damp cloth moist-
ened with water or a mild cleaning solution.
3.  The inner cyclone may be washed using 
a mild detergent. Be sure it is complete-
ly dry before reassembling or damage 
to your unit may result.
4.  Once cleaning is complete, replace the 
inner cyclone by sliding it into the upper 
housing. Line up the inner cyclone by 
ensuring the tabs on the cyclone are posi-
tioned toward the front of the unit. Push the 
inner cyclone in and rotate it to the right 
until the locking tabs stop the rotation.
CAUTION:To reduce the risk of 
injury from moving parts, 
turn off vacuum cleaner 
and disconnect power 
plug from electrical outlet.
2
4  
						

							www.bissell.com 13
TroubleshootingWARNING:  To reduce the risk of electric 
shock, turn power OFF and dis-
connect plug from electrical   
outlet before performing   
maintenance or troubleshooting.
Vacuum cleaner won’t turn
Possible causes  Remedies
1. Power cord not plugged in  1. Check electrical plug
2.  Damaged power cord  2. Unplug, check for damage, have cord replaced at an   
    authorized service center if necessary
Vacuum cleaner won't pick up dirt
Possible causes   Remedies1. Hose not attached to suction opening   1. Grasp quick reach handle and firmly push hose wand   
    onto the suction opening
2.  Crack or hole in hose  2. Check hose and replace if needed
3.  Broken or worn drive belt  3. Replace drive belt, see page 11
4.  Rotating floor brush bristles worn  4. Replace brush
5.  Rotating floor brush jammed  5. Remove brush and clean debris from brush ends
6.  Clog in vacuum  6. Follow instructions on page 12 for clearing clogs
7.  Dirt container full  7. Empty dirt container
8.  Dirt container or upper tank not installed properly  8. Position correctly and lock in place
9.  Filters are dirty  9. Check and clean foam motor and HEPA media filters*,   
    see page 9
Visible dirt escaping from cleaner
Possible causes  Remedies1. Dirt container full  1. Empty dirt container
2.  Filters missing or installed incorrectly  2. Check foam motor and filters for correct installation
3.  Dirt container installed incorrectly  3. Pull out and re-insert dirt container correctly
Other maintenance or service not included in the manual should be 
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
  Please  do  not  return  this  product  to  the  store.              
*The Filter Media, not the vacuum as a whole, complies with the High Efficiency 
Particulate Air (HEPA) filter specification (EN 1822-1:2009).  
						

							Item  part no.  p art name
 1  203-2166  Dirt Container
 2  203-2165  Hose
 3  203-2171  Foam Motor Filter
 4  203-2172  HEPA Media Filter*
 5  203-2164  Crevice Tool
 6  203-1527  Dusting Brush/Upholstery Tool
www.bissell.com 
Replacement parts - 
14
1
6
2
345
*The Filter Media, not the vacuum as a whole, complies with the High Efficiency 
Particulate Air (HEPA) filter specification (EN 1822-1:2009).  
						

							www.bissell.com 15
Warranty - BISSELL CleanView™ Multi Cyclonic Vacuum 
 This warranty gives you specific legal rights, and you may also have oth\
er rights which may 
vary from country to country. If you need additional instruction regarding this warranty or have 
questions regarding what it may cover, please contact BISSELL Consumer Services by  
telephone, or regular post as described below, or contact your local in country distributor.
Limited One Year Warranty
 Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc., 
will replace (with new or remanufactured components), at BISSELL’s option, free of charge 
from the date of purchase by the original purchaser, for one year any defective or   
malfunctioning part do to manufacturers defect. 
  This warranty applies to product used for personal, and not commercial o\
r rental service. This 
warranty does not apply to fans or routine maintenance components such a\
s filters, belts, or 
brushes. Damage or malfunction caused by negligence, abuse, or use not i\
n accordance with 
the User’s Guide is not covered.
BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL   
DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.   
BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. 
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR 
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING 
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE 
LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
For UK inquiries:
Monday - Thursday  9 am — 5 pm 
  Friday  9 am — 4 pm 
BISSELL Homecare (Overseas) Inc.
Ground Floor 
226 Berwick Avenue 
Slough 
Berkshire, SL1 4QT 
United Kingdom  
Telephone: 0844-888-6644   For spare parts and accessories:
Monday - Friday 
   9 am — 5:30 pm 
Exserve Ltd.
550, Peterborough
Cambridgeshire, PE2 6WH
Telephone: 01733-362415   
						

							©2011 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 110-4361
Rev 3/11
Visit our website at:
www.bissell.com
BISSELL consumer services
www.bissell.com 16
If your BISSELL product should require service:Call BISSELL Consumer Services at the numbers below and we will give you the location of a 
BISSELL Authorized Service Center in your area. For all other countries, contact your local in\
 
country distributor for questions, service, or repair. 
If you have questions about your warranty or need replacement parts please contact the  
numbers below.
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date:  ___________________
NOTE: Please keep your original sales receipt. It  
provides proof of purchase date in the event of a  
warranty claim. See Warranty on page 15 for details.  
For UK inquiries:
Monday - Thursday 9 am — 5 pm 
  Friday  9 am — 4 pm 
BISSELL Homecare (Overseas) Inc.
Ground Floor 
226 Berwick Avenue 
Slough 
Berkshire, SL1 4QT 
United Kingdom  
Telephone: 0844-888-6644   For spare parts and accessories:
Monday - Friday 
   9 am — 5:30 pm 
Exserve Ltd.
550, Peterborough
Cambridgeshire, PE2 6WH
Telephone: 01733-362415