Bisell Big Green Deep Cleaning Machine 48F3ER User Manual

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Operations
Cleaning with Oxy Gen2™ tool
Select models only
1. follow instruction on page 10 to attach 
hose to machine.
2.  To pretreat heavy traffic areas:  
A.  pour oxy GeN2 formula into the 
oxy GeN2 t ool and attach tool to 
your machine’s hose.
B.  hold tool 2-4 inches above the floor 
and press red trigger to spray onto 
carpet.
C.  Wait for 3-5 minutes then clean as 
normal using your machine
3.   A. pour o xy GeN2 formula into the 
o xy G eN2 t ool and attach tool to 
your machine’s hose.
B.  hold tool 1-2 inches above the floor 
and press trigger to spray onto 
carpet. spray generously, but do not 
overwet the carpet.
C.  Move the bristles back and forth 
over the spot.
D.  suction up solution/stain  
immediately with your tool.
E.  Repeat as needed.
To use as a spot and stain tool on carpet:  
						

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Operations
12
Stain Removal
Do Not Delay! Attending to an  
accident soon after it occurs ensures 
the most optimal clean. Leaving it 
for an extended period of time may 
cause it to set and become permanent
1.  blot up liquids with an absorbent cloth 
or paper towels. White materials are 
recommended because certain dyes may 
bleed and make the stain worse.
2.  Gently scrape up any semi-solids with a 
spoon or spatula. do not use a knife or 
other utensil with sharp edges because it 
could damage the carpet or upholstery.
3.  If the area has dried, remove the remain-
ing semi-solids and residue with a 
sweeper or vacuum.
4.  be sure to test any spot removal formulas 
in an inconspicuous area first. this is 
important as some dyes and materi-
als could be damaged or discolored 
by cleaning solvents. If such a change 
should occur, try a different solution or 
call a professional. 
5.  If cleaning on berber carpeting, gently 
run your machine over a hidden area. If 
no fuzzing occurs, continue cleaning in 
soiled area.
6.  using one of the bIssell t rigger formu-
las, spray evenly over soiled area. DO 
NOT OVERWET . Wait 3-5 minutes. 
Gently work the solution by   
blotting area with a clean, damp, color 
safe cloth.
7.  clean using the unit or the hose with 
attachment.
BISSELL Heavy Traffic™  
Trigger Formula
use on general stains like dirt, oil, and food.
BISSELL Pet Urine Stain and Odour   Trigger Formula
use on dye based stains like wine, coffee and tea. BISSELL Oxy Deep™ Pro  
Trigger Formula
use on tough pet stains like urine, feces and vomit.  
						

							www.bissell.com 13
Maintenance and care  
Machine storage
Once your cleaning is complete, make 
sure both the dirty and clean water/
solution tanks are emptied, rinsed out 
and dried before the next use. 
Note: Store cleaner in a protected, 
dry area. Since this product uses 
water, it must not be stored where 
there is a danger of freezing. Freezing 
will damage internal components and 
void the warranty.
Machine care
For best results, a few simple steps can 
assure your machine is well maintained 
after your cleaning is complete
1. turn power off (0 ). unplug the machine 
and wrap the power cord.
2.  After emptying the clean water/solution 
and dirty water tanks, rinse them out 
with running hand hot tap water.
3.  the top half of the dirty water tank can also 
be rinsed clean through the nozzle area. 
4.  to clean attachments, remove from hose 
and rinse in clean, running water and let 
dry. clean the hose by removing it from 
the machine and let running tap water 
run through both ends.
5.  After carpet is dry, vacuum again to 
remove hair and fuzz.  
						

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Maintenance and care  
14
Belt removal and replacement
1.  turn off the machine and unplug it from 
the outlet.
2.  Remove the dirty and clean water/solu-
tion tanks from the base of the machine. 
3.  While standing behind the unit, lay the 
unit on its’ side (cord side up)
4.  looking at the bottom of unit, find 
the back center of the brush carriage 
where the carriage latch is located. It 
is between the brush assembly and the 
front wheels.
5.  pull brush carriage towards you with   
one hand until it stops, then pinch the 
carriage latch with other hand while 
pulling the carriage towards you. the 
carriage should swing out to access belt 
cover.
6.  Remove three screws from cover. lift and 
remove to access brush carriage. 
7.  turn the belt inward towards the large 
pulley while lifting out. 
8.  place new belt over small pulley first and 
then slip the belt over the large pulley.
9.  Replace the brush carriage and screws. 
10.  push brush carriage back into place   
making sure the carriage latch locks 
back into place.
4.
6B.
6A.
8.
10.
3.
5.
7. 9.
WARNING:   t o reduce the risk of fire, electric 
shock, or injury,turn power   
off and disconnect plug from 
electrical outlet before performing 
maintenance or troubleshooting.  
						

							www.bissell.com 15
Maintenance and care   
Brush removal and replacement
1. turn off (0) the machine and unplug 
from the outlet.
2.  Remove the dirty and clean water/solu-
tion tanks from the base of the machine.
3.  While standing behind the unit, lay the 
unit on its’ side (cord side down). 
4.  looking at the bottom of the unit, find the 
center of the brush carriage where the 
carriage latch is located. It is between 
the brush assembly and wheels. 
5.  pull the brush carriage towards you with 
one hand until it stops. pinch the car -
riage latch with the other hand while 
pulling the carriage towards you. the 
carriage should swing out to access 
brush end cover.
6A.  Remove three screws from endcap. 
6B.  pull endcap off to release brush roll. 
7.  With cover removed, the brush comes 
out easily by tilting the loose end out of 
the carriage. 
8.  to replace the brush roll back into the 
unit, place the large open end of the 
brush onto the carriage and tilt opposite 
end back into place. 
9.  With the brush sitting relatively straight 
up and down by itself, place endcap 
back on top and replace three screws. 
the brush will need to be held and cen-
tered to the cover while placing it back 
on. 
10.  spin the brush by hand to make sure it 
turns freely with some minor resistance 
from the motor. push brush carriage back 
into place with a light pull against the 
lock.
4. 3.
5.
6A.
7.
9. 10.6B.
8.  
						

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Troubleshooting
   16Reduce Spray or No Spray
Possible causes 
Remedies
1. Water tank may be empty  1. Fill clean water/solution tank with hand hot tap water
2.  Tank may not be seated completely  2. Turn power OFF (0 ). Remove and reseat tank.
3.  Pump may have lost prime.  3. Turn power OFF (0 ) and then back ON (I). Wait one minute,   
    then depress trigger
4.  Debris filter on base is clogged  4. Use hand to remove debris
DirtLifter™ PowerBrush does not turn
Possible causes  Remedies
1. The belt is off or broken  1. Turn power OFF (0 ) and unplug unit from outlet. Follow   
    instructions on page 14
2.   The unit is in the upright position  2.  Brushes only rotate when unit is reclined using the   
    detent  pedal
3.  Circuit breaker on machine may have tripped  
3.  Turn the machine OFF ( 0) and unplug from outlet. Check   
    to see if foreign object is caught in brush roll. Remove   
    object. Plug machine in to reset circuit breaker
Cleaner not picking up solution
Possible causes  Remedies
1. Tanks may not be seated properly  1. Pick up both the clean water/solution and dirty water tanks   
    and reseat them so they fit snuggly on the unit 
2.  Clean water/solution tank is empty  2. Check fluid levels in clean water tank and refill if necessary 
3.  Dirty water tank has picked up the maximum amount  3. Empty dirty water tank. Refill clean water tank with water   
of dirty water and the red float door has closed    and formula. Place both tanks back onto unit 
4.  Red float door in the tank may have closed as a result of  4. Turn the machine OFF (0 ), allowing red float door to release   
bumping an object or moving machine back and forth too quickly    into the open position,. Turn the unit back ON (I) to  
    continue cleaning. Be sure your forward and backward   
    strokes are completed at a slower pace
5.  Front nozzle of machine is clogged  5. Use fingers to remove any debris from this area
6.  Upper body filter is clogged  6. Use fingers to remove any debris from this area
Other maintenance or service not included in the manual should be   
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.             
WARNING:   t o reduce the risk of fire, electric 
shock, or injury,turn power   
off and disconnect plug from 
electrical outlet before performing 
maintenance or troubleshooting.  
						

							www.bissell.com17
Replacement parts  
Item Part No.  Part Name1  203-7443   hose assembly
2  203-7451 f loat
3   203-7452   dirty tank bottom
4   203-7449   dirty tank lid with handle
5  203-7454  clean tank assembly
6  203-7455  clean tank cap assembly
7  203-7457  Nozzle assembly
8  203-7458 brush
9  203-7459  brush endcap
10  203-7460 belt
1
6
  2
7
 3
8
 4
9
 5
10
   
						

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Accessories
18 
While all of these accessories may not have come with your model, they a\
re 
all avaiable for purchase.
Item Part No.  Part Name 1 203-6651  3” tough stain t ool
 2  203-6652  powered t urbobrush™
 hand t ool
 3  203-6653  4” upholstery tool
 4  203-6654  6" stair tool
 5  203-6655  spraying crevice t ool
 6  203-0116  2-in-1 crevice tool
 7  203-7240  oxy Gen2 t ool
 8  82M1-e  946 ml bIssell 2X Advanced deep cleaning formula   
    with scotchgard™ protection
 9  82M2-e  1.53 l bIssell 2X Advanced deep cleaning formula  
    with scotchgard™ protection
10  27f2-e  946 ml bIssell 2X pet deep cleaning formula 
11  27f3-e  1.53 l bIssell 2X pet deep cleaning formula 
12  84e7-e  946 ml bIssell 2X oxy deep cleaning formula 
13  84e8-e  1.53 l bIssell 2X oxy deep cleaning formula 
14  54b6-e  946 ml bIssell 2X Allergen deep cleaning formula 
15  54b7-e  1.53 l bIssell 2X Allergen deep cleaning formula 
16  64V9-e   650 ml bIssell pet urine stain & odour t rigger formula
17  30M1-e   650 ml bIssell heavy t raffic trigger formula
18  31u5-e   650 ml bIssell oxy deep pro t rigger formula
19  0801-e   946 ml oxy Gen2™ oxygen cleaning boost
12
34 5
6
7 8/9
10/11 12/13
14/15 16 17 1819
For UK inquiries:
Monday - friday  9:00 am — 7:30 pm 
saturday    9:00 am — 6:00 pm
sunday    10:00 am — 4:00 pm
BISSELL Homecare (Overseas) Inc. Ground floor  
226 berwick Avenue  
slough   
berkshire, sl1 4Qt 
united Kingdom  
t elephone: 0844-888-0870   
						

							www.bissell.com 19
Warranty - BISSELL Big Green deep cleaning machine 
this warranty gives you specific legal rights, and you may also have othe\
r rights which may vary from country to country. If you need additional instruction regarding this warranty or have 
questions regarding what it may cover, please contact bIssell consumer services by e-mail, 
telephone, regular mail as described below, or contact your local in country distributor.
Limited One Year Warranty
subject to the *eXceptIoNs ANd eXclusIoNs identified below, bIssell homecare, Inc. will repair or replace (with new or remanufactured components or products),\
 at bIssell ’s option, 
free of charge from the date of purchase by the original purchaser, for one year any defective 
or malfunctioning part due to manufacturer defect.
see "bIssell consumer services" information below.
this warranty does not apply to fans or routine maintenance components su\
ch as filters, belts, or  brushes. damage or malfunction caused by negligence, abuse, neglect, unauthorized \
repair, or any 
other use not in accordance with the user's Guide is not covered.
 
BISSELL Consumer Service:
If your bIssell product should require service of if you need information about repairs,   
authorized service centers in your area, replacement parts or your warranty, please contact 
bIssell consumer services, as indicated below, or contact your local in country distributor.
bIssell hoMecARe, INc. Is Not lIAble foR INcIdeNt Al oR coNseQueNtIAl dAMAGes 
of ANy NA tuRe AssocIA ted WIth the use of thIs pRoduct . bIssell’s lIAbIlIty WIll Not 
eXceed the puRchAse pRIce of the pRoduct . 
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
thIs WARRANty Is eXclusIVe ANd IN lIeu of ANy otheR WARRANtIes eItheR oRAl oR 
WRItteN. ANy IMplIed WARRANtIes WhIch MA y ARIse by opeRAtIoN of lAW, INcludING 
the IMplIed WARRANtIes of MeRchANt AbIlIty ANd fItNess foR A pARtIculAR puRpose, ARe   
lIMIted to the oNe yeAR duRA tIoN fRoM the dAte of puRchAse As descRIbed AboVe.
For UK inquiries:
Monday - friday 9:00 am — 7:30 pm 
saturday    9:00 am — 6:00 pm
sunday    10:00 am — 4:00 pm
BISSELL Homecare (Overseas) Inc. Ground floor  
226 berwick Avenue  
slough   
berkshire, sl1 4Qt 
united Kingdom  
t elephone: 0844-888-0870  For all other inquiries:
Monday - friday     8 am — 4 pm 
BISSELL Homecare, Inc.
po box 1888
Grand Rapids, Michigan 49501 usA
t elephone: 01-616-453-4451  
fax: 01-616-453-1383  
						

							©2011 bIssell homecare, Inc
Grand Rapids, Michigan
All rights reserved. printed in china
part Number 120-4351
Rev 4/11
Visit our website at:
www.bissell.com
scotchgard is a trademark of 3M
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services 
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date:  ___________________
NOTE: Please keep your original sales receipt. It  
provides proof of purchase date in the event of a  
warranty claim. See Warranty on page 19 for details.  
BISSELL consumer services
www.bissell.com 20
For UK inquiries:
Monday - friday 9:00 am — 7:30 pm 
saturday    9:00 am — 6:00 pm
sunday    10:00 am — 4:00 pm
BISSELL Homecare (Overseas) Inc. Ground floor  
226 berwick Avenue  
slough   
berkshire, sl1 4Qt 
united Kingdom  
t elephone: 0844-888-0870  For all other inquiries:
Monday - friday     8 am — 4 pm 
BISSELL Homecare, Inc.
po box 1888
Grand Rapids, Michigan 49501 usA
t elephone: 01-616-453-4451  
fax: 01-616-453-1383