BenQ Xl2420z User Manual

							XL Series
User Manual
 
						

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Copyright
Copyright © 2014 by BenQ Corporation. All rights reserved. No part of this publication may 
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any 
language or computer language, in any form or by any means, electronic, mechanical, magnetic, 
optical, chemical, manual or otherwise, without the prior written permission of BenQ 
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with 
respect to the contents hereof and specifically disclaims any warranties, merchantability or 
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this 
publication and to make changes from time to time in the contents hereof without obligation of 
BenQ Corporation to notify any person of such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality, 
unstable power supply, signal interference, or poor grounding, and not limited to the above 
mentioned external factors. (Applicable for flicker-free models only.)
Power Safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The 
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you 
are not sure of the type of power available, consult your dealer or local power company.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm
2 must 
be used.
Care And Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD 
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass 
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be 
blocked or covered. Your monitor should never be placed near or over a radiator or heat 
source, or in a built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
Please follow these safety instructions for best performance, and long life for your monitor.
 
						

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Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose 
you to dangerous voltages or other risks. If any of the above mentioned misuse or other 
accident such as dropping or mishandling occurs, contact qualified service personnel for 
servicing.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its 
aspiration to realize the ideal of the Bringing Enjoyment N Quality to Life corporate vision 
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory 
requirement and standards pertaining to environmental management, BenQ has spared no 
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of 
material selection, manufacturing, packaging, transportation, using and disposal of the products. 
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure 
that consumers make informed green choices at purchase. Check out BenQs CSR Website at 
http://csr.BenQ.com/ for more details on BenQs environmental commitments and 
achievements.
 
						

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Table of Contents
Copyright ......................................................................................................................................2
Disclaimer .....................................................................................................................................2
Power Safety  .................................................................................................................................2
Getting started  .............................................................................................................................5
Getting to know your monitor ................................................................................................7
Front view ....................................................................................................................................................  7
Back view .....................................................................................................................................................  7
How to assemble your monitor hardware ...........................................................................9
How to detach the stand and the base ............................................................................................... 16
Adjusting the monitor height  ................................................................................................................ 19
Rotating the monitor  .............................................................................................................................. 20
Viewing angle adjustment.......................................................................................................................  21
Using the monitor wall mounting kit ................................................................................................... 22
Getting the most from your BenQ monitor ...................................................................... 23
How to install the monitor on a new computer  .............................................................................. 24
How to upgrade the monitor on an existing computer  ................................................................. 25
How to install on Windows 8 system (selected models only) ..................................................... 26
How to install on Windows 7 system  ................................................................................................ 27
How to watch 3D content on your monitor .................................................................................... 28
How to adjust your monitor ................................................................................................. 30
The control panel.....................................................................................................................................  30
The S Switch .............................................................................................................................................. 31
Basic menu operation..............................................................................................................................  32
Initial setup for playing games ............................................................................................................... 34
Picture optimization  ................................................................................................................................ 36
Customizing the hot keys.......................................................................................................................  36
Setting up your own game mode .........................................................................................................  36
Downloading more game modes using Game Mode Loader ........................................................  37
Adjusting display mode ...........................................................................................................................  38
Using Smart Scaling ..................................................................................................................................  38
Using Instant Mode ..................................................................................................................................  38
Navigating the main menu ......................................................................................................39
Display menu ............................................................................................................................................. 40
Picture menu  ............................................................................................................................................. 42
Picture Advanced menu  ......................................................................................................................... 45
Save Settings menu  .................................................................................................................................. 49
Audio menu  ............................................................................................................................................... 50
System menu  ............................................................................................................................................. 51
Troubleshooting ....................................................................................................................... 55
Frequently asked questions (FAQ) ......................................................................................................  55
Need more help?......................................................................................................................................  57
 
						

							  5   Getting started
Getting started
When unpacking please check you have the following items. If any are missing or damaged, 
please contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Stand
Monitor Base
S Switch (Swift Switch)
Quick Start Guide
 
CD-ROM
 
Power Cord
(Picture may differ from product supplied 
for your region.)
 
						

							6  Getting started  
USB Cable
Video Cable: D-Sub 
Video Cable: DVI-D Dual Link
Video Cable: HDMI
(Optional accessory, sold separately)
Video Cable: DP
(Optional accessory, sold separately)
NVIDIA 3D Vision Kit
(XL2420TX only)
Protective cover
Headphone hook
(Pre-installed, can be removed)
• Available accessories and the pictures shown here may differ from the actual contents and the product 
supplied for your region. For cables that are not supplied with your product, you can purchase them 
separately.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the 
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.
 
						

							  7   Getting to know your monitor
Getting to know your monitor
Front view
Back view
1.  Infrared (IR) sensor (XL2420TX 
only)
2.  Control buttons
3.  Power button
4.  Infrared (IR) emitter indicator
2
3
1
4
5.  AC Power Input jack
6.  Cable management hole
7.  Kensington lock slot
8.  Headphone hook
9.  Handle
569
8
7
 
						

							8  Getting to know your monitor  
10. S Switch socket
11. DisplayPort socket
12. D-Sub socket
13. DVI-D socket
14. HDMI socket x 2
15. USB port (upstream; connecting 
to the PC)
16. USB port (downstream; 
connecting to USB devices)
17. Headphone jack
18. USB port x 2 (downstream; 
connecting to USB devices)
19. VESA mount release button
10111213 14 15
18
17
16
19
 
						

							  9   How to assemble your monitor hardware
How to assemble your monitor hardware
 
• If the computer is turned on you must turn it off before continuing. 
Do not plug-in or turn-on the power to the monitor until instructed to do so.
• The following illustrations are for your reference only. Available input and output jacks may vary depending on 
the purchased model.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a 
mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor 
around on your desk will scratch or damage the monitor surround and controls. 
Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item 
like the monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded surface.
Orient and align the stand base socket with the end 
of the stand arm. Make sure that the locking tabs at 
the end of the stand bypass the retaining plates on 
the stand, then push the stand and the base 
together. If the base is properly attached, the arrow 
at the end of the stand should point to 
RISER 
UNLOCK
.
Locking tabRetaining plate
 
						

							10  How to assemble your monitor hardware  
Turn the stand counterclockwise to align the arrow 
at the end of the stand with the one on the 
monitor base ( ). Raise the thumbscrew lid ( ) 
and tighten the thumbscrew as illustrated ( ). 
Then push the lid back.
Gently attempt to pull them back apart to check 
that they have properly engaged.
(For XL2720)
Lift up one end of the stand slightly to ensure a 
successful installation ( ). Attach the monitor 
stand to the monitor base as illustrated ( ). Make 
sure to align the arrow on the end of the stand to 
the one on the monitor base.XL2720
Turn the stand clockwise until you cannot go 
further.XL2720
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