BenQ W6000/W6500 Digital Projector Home Cinema Series User Manual

							
  41
  Using the projector
English
Advanced Setup menu
Background Color
( Blue )
Allows you to choose the color of the background screen that will be displayed 
when there is no input source detected.
Menu Settings
Menu Display Time (10 sec)
Sets the length of time the OSD will remain active after your last key press. The 
range is from 5 to 30 seconds in 5-second increments.
Menu Position (Center)
Sets the On-Screen Display (OSD) menu position.
Input SourceSelects an input source to be projected. See  Selecting an input source on 
page 21  for details.
Auto Source Search
(Off )
Sets whether the projector searches automa tically for input sources. If the source 
scan is  On, the projector will scan for input sources until it acquires a signal. If 
the function is not activated, the projector selects the last used input source.
Function
(Default setting/value)Description
Lamp Settings
Lamp Power (Normal)
Selects the projector lamp power between  Normal and Economic  modes.
Reset Lamp Timer
Once the lamp is renewed, select  Reset to return the lamp timer to 0. See 
Resetting the lamp timer on page 47  for details.
Equivalent Lamp Hour
Shows the lamp hour information. See  Getting to know the lamp hour on 
page 44  for details.
HDMI Settings
(Auto )
Selects an input source type for the HDMI signal.  Auto is the default and 
recommended setting. You can also manually select the source type. The 
different source types carry different standards for the brightness level.
This function is only available when the HDMI signal is selected.
Baud Rate
(115200)
Selects a baud rate that is identical with your computer’s so that you can connect 
the projector using a suitable RS-232  cable and update or download the 
projector’s firmware. This function is intended for qualified service personnel.
Test Pattern
Press  ENTER  to display the grid test pattern. It helps you adjust the image size 
and focus and check that the projected image is free of distortion.
The function is only available when the projector detects no input 
signal.
High Altitude Mode
( Off )
A mode for operation in areas like high altitude or high temperature. See 
Operating in a high altitude environment on page 34  for details.
Password
Password (Off)
Limits use of the projector to only those who know the correct password. See 
Utilizing the password function on page 23  for details. 
Change Password
You will be asked to enter the current password before changing to a new one. 
See Utilizing the password function on page 23  for details.
Key LockLocks the keys on the projector and remote control except  POWER ON/OFF 
( ) and  EXIT . See Locking control keys on page 36  for details.
II 
						

							
42 Using the projector  
English
Information menu
This menu shows you the current operating status of the projector.
Some picture adjustments are available only when certain input sources are in use. Unavailable 
adjustments are not shown on the screen.
Reset All Settings
Returns all settings to the factory preset values.
The following settings will still remain: names of user modes, 
Keystone, Language, Projector Position, High Altitude Mode, 
Password, Key Lock, and ISF.
ISF
The ISF calibration menu is password protected and only accessible by 
authorized ISF calibrators. The ISF (Imaging Science Foundation) has developed 
carefully crafted, industry-recognized standards for optimal video performance 
and has implemented a training program for technicians and installers to use 
these standards to obtain optimal picture quality from BenQ video display 
devices. Accordingly, we recommend that setup and calibration be performed by 
an ISF certified installation technician. 
For more information, please go to www.imagingscience.com or 
contact the place you purchased the projector.
FunctionDescription
Source
Shows the current signal source.
Picture ModeShows the selected mode in the  Picture -- Basic > Picture Mode menu.
ResolutionShows the native resolution of the input source.
Equivalent Lamp 
HourShows the total lamp time used.
Firmware VersionShows the firmware version of your projector. 
						

							
  43
  Additional information
English
Additional information
Care of the projector
Your projector needs little maintenance. The only thing  you have to do on a regular basis is keep the lens 
clean. Never remove any parts of the projector except  the lamp. Contact your dealer or local customer 
service center if the projector fails to operate as expected.
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Before you attempt to clean the lens, turn 
the projector off, unplug the power cable, and leave it several minutes to cool completely.
1. Use a canister of compressed air to remove dust. (Available from building hardware or photographic  suppliers.)
2. If there is stubborn dirt or smudge marks, use a proper photographic lens brush or moisten a clean soft  lens cloth with lens cleaner to gently wipe the lens surface.
3. Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, such as 
alcohol, benzene, thinner or insecticide. Using su ch materials or maintaining prolonged contact with 
rubber or vinyl materials may result in damage to the projector surface and cabinet material.
Never touch the lens with your finger or rub the lens with abrasive materials. Even paper towels can 
damage the lens coating. Only ever use a proper photographic lens brush, cloth, and cleaning solution. Do 
not attempt to clean the lens while the projector is switched on or is still hot from previous use.
Cleaning the projector case
Before you attempt to clean the case, turn the projec tor off, unplug the power cable, and leave it several 
minutes to cool completely.
1. To remove dirt or dust, wipe the case with a soft, dry, lint-free cloth.
2. To remove stubborn dirt or stains, moisten a soft  cloth with water and a neutral detergent. Then wipe 
the case.
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
Storing the projector
If you need to store the projector for an extended time, please:
1. Make sure the temperature and humidity of the storage area are within the recommended range for the  projector. Please refer to the Spec. page in this  manual or consult your dealer about the range.
2. Retract the adjuster feet.
3. Remove the batteries from the remote control.
4. Pack the projector in its original packing or equivalent.
Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent. 
						

							
44 Additional information  
EnglishLamp information
Getting to know the lamp hour
When the projector is in operation, the duration (in hours) of lamp usage 
is automatically calculated by the 
built-in timer. The method of 
calculating the equivalent lamp hour is as follows:
Equivalent lamp hour 
= 1 (hours used in  Economic mode) + 3/2 (hours used in  Normal mode)
See Setting Lamp Power as Economic  below for more information on 
Economic mode.
To obtain the lamp hour information:
1. Press  MENU and then press  /  until the  Advanced Setup menu is 
highlighted.
2. Press  to highlight  Lamp Settings and press ENTER. The Lamp 
Settings  page displays.
3. The lamp hour information is shown in the row of  Equivalent Lamp 
Hour .
4. To leave the menu, press  MENU.
Extending lamp life
The projection lamp is a consumable item that norm ally can last up to 2000-3000 hours with proper usage. 
To keep the lamp life as long as possible, yo u can do the following settings via the OSD menu.
•  Setting Lamp Power as Economic
Using Economic  mode reduces system noise and power consumption. If the  Economic mode is selected, 
the light output will be reduced and result in darker projected pictures.
Setting the projector in  Economic mode also extends the lamp life. To set  Economic mode, go to the 
Advanced Setup  > Lamp Settings  > Lamp Power  menu and press  / .
•  Setting Auto Off
This function allows the projector to turn off automatically if no input 
source is detected after a set period of time.
To  s e t  Auto Off , go to the  System Setup  > Auto Off  menu and press  /  
to select a time period. The time peri od can be set from 5 to 30 minutes in 
5-minute increments. If the preset time lengths are not suitable for your 
presentation, select  Disable. The projector will not automatically shut 
down in a certain time period.
Lamp Settings
Test Pattern
High Altitude Mode
Password
Key Lock
Reset All SettingsAdvanced Setup
EXIT   Back
S-Video
ENTER
Off
Lamp SettingsLamp Power
Equivalent Lamp Hour
EXIT   Back
Reset Lamp TimerEconomic
HDMI Settings
ISF Baud Rate 115200
50 hours
Language
Splash Screen
Projector Position
Auto Off
Sleep Timer
Background Color
Menu Settings
Input SourceSystem Setup
S-Video
EnglishBenQ
Auto Source Search
EXIT   Back
Disable
Disable Blue
On
Floor Front 
						

							
  45
  Additional information
EnglishTiming of replacing the lamp
When the Lamp indicator lights up red or a message  appears suggesting it is time to replace the lamp, 
please install a new lamp or consult your dealer. An  old lamp may cause a malfunction in the projector and 
in some instances the la mp may explode. Go to  http://lamp.BenQ.com for a replacement lamp.
The Lamp indicator light and Temperature warning light  will light up if the lamp becomes too hot. Turn 
the power off and let the projector cool for 45 minutes.  If the Lamp or Temp indicator still lights up after 
turning the power back on, please contact your dealer. See  Indicators on page 48 for details.
The following Lamp warning displays will remind you to change the lamp.
Replacing the lamp
•  To reduce the risk of electrical shock, always turn the projector off and disconnect the power cable  before changing the lamp.
•  To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing  the lamp.
•  To reduce the risk of injuries to fingers and damage to internal components, use caution when  removing lamp glass that has shattered into sharp pieces.
•  To reduce the risk of injuries to fingers and/or compromising image quality by touching the lens, do  not touch the empty lamp compartment when the lamp is removed.
•  This lamp contains mercury. Consult your local hazardous waste regulations to dispose of this lamp in  a proper manner.
StatusMessage
The lamp has been in operation  for 2000 hours. Install a new lamp 
for optimal performance. If the  projector is normally run with 
Economic  selected (See  Getting to know the lamp hour on page 44 ), 
you may continue to operate the projector until the 2980 hour lamp 
warning appears.
Press  ENTER  to dismiss the message.
The lamp has been in operation  for 2980 hours. It is strongly 
recommended that you replace the lamp at this age. The lamp is a 
consumable item. The lamp brightness diminishes with use. This is 
normal lamp behavior. You can repl ace the lamp whenever you notice 
that the brightness level has significantly diminished. If the lamp is 
not replaced beforehand, it should be replaced after 2980 hours 
usage.
Press  ENTER  to dismiss the message.
The lamp has been in operation  for 3000 hours. The lamp MUST be 
replaced before the projector will operate normally.
Press  ENTER  to dismiss the message.
OK
NOTICE: Order replacement lampLamp > 2000hrs
Order a new lamp at 
lamp.benq.com
WARNING
OK
NOTICE: Replace lamp soonLamp > 2980hrs
Order a new lamp at 
lamp.benq.com
WARNING
NOTICE: Replace lamp now
Lamp > 3000hrs
Lamp-usage time exceeded
Replace lamp (refer to User’s Manual)
then reset lamp timer.
Order a new lamp at 
lamp.benq.com
OK
WARNING 
						

							
46 Additional information  
English1. Turn the power off and disconnect the 
projector from the power outlet. Turn off all 
connected equipment and disconnect all other 
cables. See  Turning the projector off  on 
page 36  for details.
2. Slightly lift the projector up. Loosen the screws  on the lamp cover (located on the left side).
3. Remove the lamp cover. 
4. Loosen the screws that hold the lamp to the  projector. If the screws are not loosened 
completely, they could injure your fingers.
5. Lift the handle so that it is perpendicular to the  lamp. Use the handle to slowly pull the lamp 
out of the projector. Notes
•  Pulling it too quickly may cause the lamp to  break and scatter broken glass in the projector. 
To reduce the risk of injuries to fingers and 
damage to internal components, use caution 
when removing lamp glass that has shattered.
•  Do not place the lamp in locations where water  might splash on it, children can reach it, near or 
above heat sources, or near flammable 
materials.
•  Do not insert your hand into the projector when  the lamp is removed. If you touch the optical 
components inside, it could cause blurred 
images.
6. Insert the replacement lamp. Make sure it is  pushed fully and firmly in place.
7. Tighten the screws securing the lamp box.
8. Ensure the handle is fully locked in place.
 Notes
•  Please be careful to not over-tighten the  screws.
•  Loose screws may cause a bad connection,  which could result in malfunction.
9. Re-install the lamp cover.
10. Tighten the screws on the lamp cover.
11.  Reapply power and turn the projector back on. 
						

							
  47
  Additional information
EnglishResetting the lamp timer
Do not reset the lamp timer if the lamp has not been replaced as this could cause damage.
1. After the start-up logo, press  MENU and then press  /  until the 
Advanced Setup  menu is highlighted.
2. Press  to highlight  Lamp Settings and press ENTER. The Lamp 
Settings  page displays.
3. Highlight  Reset Lamp Timer  and press ENTER. A warning message 
displays asking if you want to reset the lamp timer. Highlight  Reset 
and press  ENTER. The lamp time will be reset to 0.
Lamp Settings
HDMI Settings
High Altitude Mode
Password
Key Lock
Reset All SettingsAdvanced Setup
EXIT   Back
S-Video
ENTER
Off
Lamp SettingsLamp Power
Equivalent Lamp HourENTER
EXIT   Back
Reset Lamp Timer
Reset Lamp Timer?
Reset Cancel
WARNING
Normal
Test Pattern
ISF Baud Rate
115200 
						

							
48 Additional information  
EnglishIndicators
There are three indicators which show the status of 
the projector. Check the following for information 
about the indicator lights. If there is anything wron g, turn the projector off and contact your dealer.
 When the projector is in a normal state
 When the projector is in an abnormal state
PowerTe m pLampStatus & Description
Orange Off OffStand-by mode
Green
Flashing Off OffPowering up
Green Off OffNormal operation
Orange
Flashing Off Off
•  The projector needs 90 seconds to cool down as it was 
abnormally shut down without the normal cooling down 
process.
•  The projector needs to cool for 90 seconds after the power is  turned off.
PowerTe m pLampStatus & Description
Off Off Red•  The lamp has been damaged. Please contact your local BenQ customer center for purchasing a new lamp.
Orange Off Red
•  The lamp is not properly attached.
•  The lamp has been damaged. Please contact your local BenQ customer center for purchasing a new lamp.
Off Red Off
The fans are not working.
The projector has shut down 
automatically. If you try to re-
start the projector, it will shut 
down again. Please contact your 
dealer for assistance.Off Red Red
Off Red Green
Off Red Orange
Off Green Red
Fan sensors error
Fans do not rotate during 
powering up.
Off Green Orange
Off Orange Red
Red Red Red
Thermal condition error
Red Red Green
Red Red Orange
Green Red Red
Green Red Green
Green Red Orange
Orange Red Red
The internal temperature is too high.
•  The intake ventilation or the exhaust ventilation is blocked.
•  The projector may be in a poorly ventilated location.
•  The ambient temperature may be too high.
Orange Red Green
Orange Red Orange 
						

							
  49
  Additional information
EnglishTroubleshooting
ProblemCauseRemedy
The projector does not 
turn on. There is no power from the power 
cable.
Plug the power cable into the AC inlet on the 
rear of the projector, and plug the power cable 
into to the power outlet. If the power outlet 
has a switch, make sure that it is switched on. 
(See page 20.)
Attempting to turn the projector on 
again during the cooling process. Wait until the cooling down process has 
completed.
The lamp cover is not securely 
attached. Correctly attach the lamp cover. 
(See page 45.)
No picture. The video source is not turned on or 
connected correctly.
Turn the video source on and check that the 
signal cable is connected correctly. 
(See page 
17.)
The projector is not correctly 
connected to the input source device. Check the connection. 
(See page 17.)
The input source has not been 
correctly selected. Select the correct input source with the Source 
keys on the remote control or 
SOURCE on the 
projector.  (See page 21.)
Image is unstable. The connection cables are not securely 
connected to the projector or the 
signal source. Correctly connect the cables to the 
appropriate terminals. 
(See page 17.)
Picture is blurred. The projection lens is not correctly 
focused.
Adjust the focus of the lens using the focus 
ring. 
(See page 21.)
The projector and the screen are not 
aligned properly. Adjust the projection angle and direction as 
well as the height of this projector if necessary. 
(See page 25.)
Remote control does 
not work correctly. The batteries are out of power.
Replace both of the batteries with new ones. 
(See page 7.)
There is an obstacle between the 
remote control and the projector. Remove the obstacle. 
(See page 7.)
You are too far away from the 
projector. Stand within 8 meters (26.2 feet) of the 
projector. 
(See page 7.) 
						

							
50 Additional information  
EnglishSpecifications
All specifications are subject to change without notice. 
 Optical
Projection system
Single-chip DLPTM system.
DMD chip 0.65 DLP (1920 x 1080)
Lens F = 2.48 to 2.83, f = 24.1 to 36.14 mm
Projection screen size 28 to 300
Lamp 280W
 Electrical
CompatibilityPC: 640 x 400 to 1920  x 1200
Video: NTSC, PAL, SECAM, YPbPr (480i/480p/576i/576p), HDTV 
(720p/1080i/1080p)
DDC 2B
Color Space Typ. = 70% NTSC (Target Color Gamut = HDTV Rec. 709)
 Terminals
InputAnalog RGB: D-Sub 15-pin (female)  x 1
HDMI (V. 1.3)  x 2
Component Video (Y/C
B/CR, Y/PB/PR)  x 1
Component Video (Y/C
B/CR, Y/PB/PR)  x 1 (shared with RGB input)
Composite Video  x 1
S-Video  x 1
Output
Control 12VDC (Max. 0.5 A)
Serial Connector: RS232 9 pin (male)
Mini B type USB 
x 1
IR receiver  x 2
 General characteristics
Projector weight 6.7 kg (14.8 lbs)
Power VAC 100-240V, 3.9A, 50-60Hz (Automatic)
Power consumption Max. 430W; Standby < 1 W
Operating temperature 0 °C to 35 °C at sea level
Operating humidity 10% - 90% (without condensation)
Operating altitude 0-1499 m at 0°C-35°C
1500-3000 m at 23°C-30°C (with High Altitude Mode on)
Storage temperature -20°C- 60°C/-4°F to 140°F
Storage humidity 10% - 90%