BenQ W1500 Users Manual

							  61
  Important safety instructions
Replacing the lamp
•  To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord before 
changing the lamp.
•  To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the 
lamp.
•  To reduce the risk of injuries to fingers and damage to internal components, use caution when removing 
lamp glass that has shattered into sharp pieces.
•  To reduce the risk of injuries to fingers and/or compromising image quality by touching the lens, do not 
touch the empty lamp compartment when the lamp is removed.
•  This lamp contains mercury. Consult your local hazardous waste regulations to dispose of this lamp in a 
proper manner.
•  To assure optimal performance from the projector, it is recommended that you purchase a qualified 
projector lamp for lamp replacement.
•  If lamp replacement is performed while the projector is suspended upside-down from the ceiling, make 
sure that no one is underneath the lamp socket to avoid any possible injury or damage to the human eyes 
caused by fractured lamp.
•  Ensure good ventilation when handling broken lamps. We recommend that you use respirators, safety 
glasses, goggles or face shield and wear protective clothing such as gloves. 
1. Turn the power off and disconnect the projector from the power outlet. If the lamp is hot, avoid 
burns by waiting for approximately 45 minutes until the lamp has cooled.
2. Loosen the screw that secures the lamp cover on the side of 
the projector until lamp cover loosens.
3. Remove lamp cover from the projector.
•  Do not turn on the power with lamp cover removed.
•  Do not insert your fingers between the lamp and the projector. 
The sharp edges inside the projector may cause injuries.
4. Loosen the screw that secures the lamp.
5. Lift the handle upward.
6. Shift lamp housing slightly to the left to allow space for the 
whole lamp housing, as illustrated.
•  Do not pull the whole lamp housing out until instructed to do so.
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							62 Important safety instructions  
Resetting the lamp timer
Do not reset the lamp timer if the lamp has not been replaced as this could cause damage.
14. After the start-up logo, press MENU/EXIT and then press  /  until the Advanced Setup menu 
is highlighted.
15. Press   to highlight Lamp Settings and press MODE/ENTER. The Lamp Settings page displays.
16. Highlight Reset Lamp Timer and press MODE/ENTER. A warning message displays asking if you 
want to reset the lamp timer. Highlight Reset and press MODE/ENTER. The lamp time will be 
reset to 0. 7. Use the handle to slowly pull lamp housing out of the 
projector.
•  Pulling it too quickly may cause the lamp to break and scatter 
broken glass in the projector.
•  Do not place the lamp in locations where water might splash on 
it, children can reach it, or near flammable materials.
•  Do not insert your hands into the projector after the lamp is 
removed. If you touch the optical components inside, it could 
cause color unevenness and distortion of the projected images.
8. Carefully lower the new lamp housing to slide it from left to 
right into the lamp compartment, as illustrated.
•  Be careful not to damage the sides of the new lamp housing 
while lowering the whole assembly.
9. Tighten the screw that secures the lamp.
10. Ensure the handle is fully laid flat and locked in place.
•  Loose screw may cause a bad connection, which could result in 
malfunction.
•  Do not over tighten the screw.
11. Replace the lamp cover on the projector.
12. Tighten the screw that secures the lamp cover. 
•  Loose screw may cause a bad connection, which could result in 
malfunction.
•  Do not over tighten the screw.
13. Connect the power and restart the projector.
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							  63
  Important safety instructions
Indicators
There are three indicators which show the status of the projector. Check the following for information 
about the indicator lights. If there is anything wrong, turn the projector off and contact your dealer.
 When the projector is in a normal state
 When the projector is in an abnormal state
Pow e rTe m pLampStatus & Description
Orange Off OffStand-by mode
Green
FlashingOff OffPowering up
Green Off OffNormal operation
Orange
FlashingOff OffNormal power-down cooling
Pow e rTe m pLampStatus & Description
Off Off Red•  The lamp has been damaged. Please contact your local BenQ 
customer center for purchasing a new lamp.
Off OffRed 
Flashing
•  The lamp is not properly attached.
•  The lamp has been damaged. Please contact your local BenQ 
customer center for purchasing a new lamp.
Red Red Off
The fans are not working.The projector has shut down 
automatically. If you try to re-
start the projector, it will shut 
down again. Please contact your 
dealer for assistance.
RedRed 
FlashingOff
Red Green Off
RedGreen 
FlashingOff
Green Red Off
The internal temperature is too high.
•  The intake ventilation or the exhaust ventilation is blocked.
•  The projector may be in a poorly ventilated location.
•  The ambient temperature may be too high.
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							64 Important safety instructions  
Troubleshooting
ProblemCauseRemedy
The projector does 
not turn on.There is no power from the power 
cable.Plug the power cable into the AC inlet on the 
rear of the projector, and plug the power 
cable into to the power outlet. If the power 
outlet has a switch, make sure that it is 
switched on. (See page 29.)
Attempting to turn the projector on 
again during the cooling process.Wait until the cooling down process has 
completed.
The lamp cover is not securely 
attached.Correctly attach the lamp cover. (See page 
61.)
No picture.The video source is not turned on or 
connected correctly.Turn the video source on and check that the 
signal cable is connected correctly. (See page 
21.)
The projector is not correctly 
connected to the input source device.Check the connection. (See page 21.)
The input source has not been 
correctly selected.Select the correct input source with the 
Source keys on the remote control or 
SOURCE on the projector. (See page 30.)
Image is unstable.The connection cables are not 
securely connected to the projector 
or the signal source.Correctly connect the cables to the 
appropriate terminals. (See page 21.)
Picture is blurred.The projection lens is not correctly 
focused.Adjust the focus of the lens using the focus 
ring. (See page 30.)
The projector and the screen are not 
aligned properly.Adjust the projection angle and direction as 
well as the height of this projector if 
necessary. (See page 34.)
Remote control does 
not work correctly.The batteries are out of power.Replace both of the batteries with new ones. 
(See page 9.)
There is an obstacle between the 
remote control and the projector.Remove the obstacle. (See page 9.)
You are too far away from the 
projector.Stand within 8 meters (26.2 feet) of the 
projector. (See page 9.)
3D content does not 
not display correctlyThe 3D glasses are out of battery. Recharge the 3D glasses.
The settings in the 3D menu are not 
set correctly.Correctly set the settings in the 3D menu. 
(See page 45.)
Your Blu-ray Disc is not in 3D 
format.Use a 3D Blu-ray Disc and try again.
The input source has not been 
correctly selected.Select the correct source with the Source 
keys on the remote control or SOURCE on 
the projector. (See page 30.)
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							  65
  Important safety instructions
Specifications
All specifications are subject to change without notice. 
Optical
Resolution
1920 (H) x 1080 (V)
Display system
Single-chip DLP
TM system
Lens F/Number
F = 2.45 to 3.07, f = 15.78 to 25.12 mm
Lamp
Osram P-VIP 240W/0.8 E20.9n
Electrical
Power supply
AC100–240V, 3.60 A, 50-60 Hz (Automatic)
Power consumption
422 W (Max); < 0.5 W (Standby)
Mechanical
Weight
4.5 Kg (9.9 lbs)
Output terminals
Speaker
(Stereo) 10 watt x 2
Audio signal output
3.5mm Mono Mini-Jack x 1
Control
RS-232 serial control
9 pin x 1
IR receiver x 2
Mini B type USB x 1 (Used for service)
Input terminals
Computer input
RGB input
D-Sub 15-pin (female) x 1
Video signal input
S-VIDEO
Mini DIN 4-pin port x 1
VIDEO
RCA jack x 1
SD/HDTV signal input
Analog - Component RCA jack x 1
(through RGB input)
Digital - HDMI x 2
Audio signal input
Audio in
RCA audio jack (L/R) x 2
3.5mm Stereo Mini-Jack x 1
Environmental Requirements
Operating temperature
0°C–40°C at sea level
Operating relative humidity
10%–90% (without condensation)
Operating altitude
0–1499 m at 0°C–35°C
1500–3000 m at 0°C–30°C (with 
High Altitude Mode on)
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							66 Important safety instructions  
 Dimensions
339mm (W) x 120.2 mm (H) x 284.8 mm (D)
 Ceiling mount installation
339
284.8
120.2
Unit: mm
Ceiling Mount screw: M4 
(Max L = 8 mm)
Unit: mm
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							  67
  Important safety instructions
 Timing chart
Supported timing for PC input
ResolutionModeRefresh rate 
(Hz)H. Freq. (KHz)Clock (MHz)
720 x 400 720 x 400 70.087 31.469 28.3221
640 x 480VGA_60 59.940 31.469  25.175 
VGA_72 72.809 37.861  31.500 
VGA_75 75.000 37.500  31.500 
VGA_85 85.008 43.269  36.000 
800 x 600SVGA_56 56.250 35.156 36.000
SVGA_60* 60.317 37.879  40.000 
SVGA_72 72.188 48.077  50.000 
SVGA_75 75.000 46.875  49.500 
SVGA_85 85.061 53.674  56.250 
1024 x 768XGA_60 60.004 48.363  65.000 
XGA_70 70.069 56.476  75.000 
XGA_75 75.029 60.023  78.750 
XGA_85 84.997 68.667  94.500 
1024 x 576BenQ Notebook 
Timing60.0 35.820 46.966
1024 x 600BenQ Notebook 
Timing64.995 41.467 51.419
1280 x 768 1280 x 768_60 59.870 47.776 79.5
1280 x 800WXGA_60 59.810 49.702 83.500
WXGA_75 74.934 62.795 106.500
WXGA_85 84.880 71.554 122.500
1280 x 1024SXGA_60 60.020 63.981 108.000 
SXGA_75 75.025 79.976 135.000
SXGA_85 85.024 91.146 157.500
1280 x 9601280 x 960_60 60.000 60.000 108
1280 x 960_85 85.002 85.938 148.500
1360 x 768 1360 x 768_60 60.015 47.712 85.500
1440 x 900 WXGA+_60 59.887 55.935 106.500
1400 x 1050 SXGA+_60 59.978 65.317 121.750
1600 x 1200 UXGA 60.000 75.000  162.000
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							68 Important safety instructions   1920 x 1080 1920 x 1080_60 59.939/60 67.432/67.5 148.35/148.5
640 x 480@67Hz MAC13 66.667 35.000 30.240
832 x 624@75Hz MAC16 74.546 49.722 57.280
1024 x 768@75Hz MAC19 74.93 60.241 80.000
1152 x 870@75Hz MAC21 75.06 68.68 100.00
ResolutionModeRefresh rate 
(Hz)H. Freq. (KHz)Clock (MHz)
720 x 480 480i 59.94 15.73 13.5
720 x 480 480p 59.94 31.47 27
720 x 576 576i 50 15.63 13.5
720 x 576 576p 50 31.25 27
1280 x 720 720/50p 50 37.5 74.25
1280 x 720 720/60p 60 45.00 74.25
1920 x 1080 1080/24P 24 27 74.25
1920 x 1080 1080/25P 25 28.13 74.25
1920 x 1080 1080/30P 30 33.75 74.25
1920 x 1080 1080/50i 50 28.13 74.25
1920 x 1080 1080/60i 60 33.75 74.25
1920 x 1080 1080/50P 50 56.25 148.5
1920 x 1080 1080/60P  60 67.5 148.5
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							  69
  Important safety instructions
Supported timing for HDMI (HDCP) input
ResolutionModeRefresh rate 
(Hz)H. Freq. (KHz)Clock (MHz)
640 x 480VGA_60 59.940 31.469 25.175 
VGA_72 72.809 37.861 31.500 
VGA_75 75.000 37.500 31.500 
VGA_85 85.008 43.269 36.000 
720 x 400 720 x 400 70.087 31.469 28.3221
800 x 600SVGA_60 60.317 37.879 40.000 
SVGA_72 72.188 48.077 50.000 
SVGA_75 75.000 46.875 49.500 
SVGA_85 85.061 53.674 56.250 
1024 x 768XGA_60 60.004 48.363 65.000 
XGA_70 70.069 56.476 75.000 
XGA_75 75.029 60.023 78.750 
XGA_85 84.997 68.667 94.500 
XGA_120 *
(Reduce Blanking)119.989 97.551 115.500
1024 x 576BenQ Notebook 
Timing60.00 35.820 46.996
1024 x 600BenQ Notebook 
Timing64.995 41.467 51.419
1280 x 7201280 x 720_60 60 45.000 74.250
1280 x 720_120 * 120 90.000 148.500
1280 x 768 1280 x 768_60 59.870 47.776 79.5
1280 x 800WXGA_60 59.810 49.702 83.500
WXGA_75 74.934 62.795 106.500
WXGA_85 84.880 71.554 122.500
1280 x 1024SXGA_60 60.020 63.981 108.000 
SXGA_75 75.025 79.976 135.000
SXGA_85 85.024 91.146 157.500
1280 x 9601280 x 960_60 60.000 60.000 108
1280 x 960_85 85.002 85.938 148.500
1360 x 768 1360 x 768_60 60.015 47.712 85.500
1440 x 900 WXGA+_60 59.887 55.935 106.500
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							70 Important safety instructions   •  *Supported timing for 3D signal with Frame Sequential format.
•  The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is 
possible that some timings cannot be chosen.
*Supported timing for 3D signal with Frame Packing and Top-Bottom format.
**Supported timing for 3D signal with Side-by-Side and Top-Bottom format.
***Supported timing for 3D signal with Side-by-Side format.1400 x 1050 SXGA+_60 59.978 65.317 121.750
1600 x 1200 UXGA 60.000 75.000  162.000
1920 x 10801920 x1080_60
(CEA-861)59.939/60 67.432/67.5 148.35/148.5
640 x 480@67Hz MAC13 66.667 35.000 30.240
832 x 624@75Hz MAC16 74.546 49.722 57.280
1024 x 768@75Hz MAC19 75.020 60.241 80.000
1152 x 870@75Hz MAC21 75.06 68.68 100.00
TimingResolutionV.  F r e q .  ( H z )H. Freq. (KHz)Dot Clock
 Freq. (MHz)
480i 720 (1440) x 480 59.94 15.73 27
480p 720 x 480 59.94 31.47 27
576i 720 (1440) x 576 50 15.63 27
576p 720 x 576 50 31.25 27
720/50p * 1280 x 720 50 37.5 74.25
720/59 * 1280 x 720 59.94 44.955 74.175
720/60p * 1280 x 720 60 45.00 74.25
1080/23P * 1920 x 1080 23.98 26.973 74.176
1080/24P * 1920 x 1080 24 27 74.25
1080/25P 1920 x 1080 25 28.13 74.25
1080/30P 1920 x 1080 30 33.75 74.25
1080/50i *** 1920 x 1080 50 28.13 74.25
1080/59i *** 1920 x 1080 59.94 33.716 74.175
1080/60i *** 1920 x 1080 60 33.75 74.25
1080/50P ** 1920 x 1080 50 56.25 148.5
1080/60P ** 1920 x 1080 60 67.5 148.5
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