BenQ V920 User Manual

							  i
LCD Monitor
User Manual
V920 / V920P
V2220 / V2220P
V2420 / V2420P
V2320 / VW2220
VW2420
 
						

							ii   
Copyright
Copyright © 2011 by BenQ Corporation. All rights reserved. No part of this publication may be 
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or 
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, 
manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect 
to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any 
particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to 
make changes from time to time in the contents hereof without obligation of BenQ Corporation to 
notify any person of such revision or changes.
Please follow these safety instructions for best performance,
and long life for your monitor
Power Safet y
•The AC plug isolates this equipment from the AC supply.
•The power supply cord serves as a power disconnect device for pluggable equipment. The socket 
outlet should be installed near the equipment and be easily accessible.
•This product should be operated from the type of power indicated on the marked label. If you are 
not sure of the type of power available, consult your dealer or local power company.
•A certified power supply cord has to be used with this equipment. The relevant national 
installation and/or equipment regulations shall be considered. A certified power supply cord not 
lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation 
H05VV-F 3G 0.75mm
2 or H05VVH2-F2 3G 0.75mm2) shall be used. Alternative a flexible cord be 
of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm
2) shall be used. or 
the equivalent.
•For V2320/V2320H, the power adapter is manufactured by TPV (ADPC1236). 
For other models, the power adapter is manufactured by FSP Group Inc. (FSP036-RAC) and 
Darfon Electronics Corp. (BB02-B).
•Use only the power adapter supplied with your LCD Monitor. Use of another type of power 
adapter will result in malfunction and/or danger.
•Allow adequate ventilation around the adapter when using it to operate the device or charge the 
battery. Do not cover the power adapter with paper or other objects that will reduce cooling. Do 
not use the power adapter while it is inside a carrying case.
•Connect the power adapter to a proper power source.
•Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if 
it is damaged or exposed to excess moisture.
 
						

							  iii
Care And Cleaning
•Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD 
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass 
cleaners.
•Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked 
or covered. Your monitor should never be placed near or over a radiator or heat source, or in a 
built-in installation unless proper ventilation is provided.
•Never push objects or spill liquid of any kind into this product.
Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you to 
dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as 
dropping or mishandling occurs, contact qualified service personnel for servicing.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its aspiration to 
realize the ideal of the Bringing Enjoyment N Quality to Life corporate vision with the ultimate goal 
to achieve a low-carbon society. Beside meeting international regulatory requirement and standards 
pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives 
further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, 
transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design 
highlights of each product, hoping to ensure that consumers make informed green choices at purchase. 
Check out BenQs CSR Website at http://csr.BenQ.com/ for more details on BenQs environmental 
commitments and achievements.
ecoFACTS about VW2220
 
						

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Table of Contents
Copyright .......................................................................................................................... ii
Disclaimer ......................................................................................................................... ii
Power Safety  ..................................................................................................................... ii
Care And Cleaning  .......................................................................................................... iii
Servicing ........................................................................................................................... iii
BenQ ecoFACTS .............................................................................................................. iii
Getting started  .................................................................................................................. 1
Getting to know your monitor  ........................................................................................ 3
Front view ........................................................................................................................................ 3
Back view  ......................................................................................................................................... 3
How to assemble your monitor hardware ...................................................................... 4
How to detach the stand base ......................................................................................................... 6
Getting the most from your BenQ monitor ................................................................... 7
How to install the monitor on a new computer  ........................................................................... 8
How to upgrade the monitor on an existing computer ................................................................ 9
How to install on Windows 7 system  .......................................................................................... 10
How to install on Windows Vista systems  .................................................................................. 11
How to install on Windows XP system  ....................................................................................... 12
Picture optimization  ...................................................................................................... 13
How to adjust your monitor .......................................................................................... 14
The control panel  .......................................................................................................................... 14
Hot key mode  ................................................................................................................................ 15
Main menu mode  ......................................................................................................................... 16
Troubleshooting ............................................................................................................. 27
Frequently asked questions (FAQ)  ..............................................................................................27
Need more help?  ........................................................................................................................... 28
 
						

							  1   Getting started
1. Getting started
When unpacking please check you have the following items. If any are missing or damaged, please 
contact the place of purchase for a replacement.
 
BenQ LCD Monitor
Monitor Base
Quick Start Guide
 
CD-ROM
 
Power Adapter
Power Cord
(Picture may differ from product 
supplied for your region.)
 
						

							2  Getting started  
Consider keeping the box and packaging in storage for use in the future when you may need to transport 
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children. 
Video Cable: D-Sub 
Video Cable: DVI-D 
(Optional accessory for models with 
DVI inputs, sold separately)
 
						

							  3   Getting to know your monitor
2. Getting to know your monitor
Front view
Back view
1. Power button
2. Control buttons
3. DVI-D socket
4. D-Sub socket
5. DC Power Input jack
6. Lock switch
1 2
4356
•Above diagram may vary depending on the model.
•Picture may differ from product supplied for your region.
 
						

							4  How to assemble your monitor hardware  
3. How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing. 
Do not plug-in or turn-on the power to the monitor until instructed to do so. 
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. 
Placing the screen surface on an object like a stapler or a 
mouse will crack the glass or damage the LCD substrate 
voiding your warranty. Sliding or scraping the monitor 
around on your desk will scratch or damage the monitor 
surround and controls. 
Protect the monitor and screen by clearing a flat open area 
on your desk and placing a soft item like the monitor 
packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded 
surface.
While holding the monitor firmly against the desk, pull 
the monitor stand arm upwards clear of the monitor. 
Orient and align the stand base socket with the end of the 
stand arm, then push them together. Tighten the 
thumbscrew at the bottom of the monitor base as 
illustrated.
Gently attempt to pull them back apart to check that they 
have properly engaged.
Carefully lift the monitor, turn it over and place it upright 
on its stand on a flat even surface.
You should position the monitor and angle the screen to 
minimize unwanted reflections from other light sources. 
 
-5O ~ +15O-5O ~ +15O
 
						

							  5   How to assemble your monitor hardware
2. Connect the PC video cable 
To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end without 
the ferrite filter) to the monitor video socket. Connect the 
other end of the cable (at the end with the ferrite filter) to 
the computer video socket.
Tighten all finger screws to prevent the plugs from 
accidently falling out during use.
To Connect the DVI-D Cable
Connect the plug of the DVI-D cable (at the end without 
the ferrite filter) to the monitor video socket. Connect the 
other end of the cable (at the end with the ferrite filter) to 
the computer video socket.
Tighten all finger screws to prevent the plugs from 
accidently falling out during use.
The video cable included in your package and the socket 
illustrations on the right may vary depending on the LCD 
model.
3. Connect the power cable to the monitor and power 
outlet.
Plug one end of the power cord into the socket labeled 
‘DC12V’ on the rear of the monitor. Plug the other end of 
the power cord into a power outlet and turn it on.
4. Turn on the power.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on the 
right of the monitor. 
Turn on the computer too, and follow the instructions in 
Section 4: Getting the most from your BenQ monitor on 
page 7 to install the monitor software.
To extend the service life of the product, we recommend 
that you use your computers power management 
function.
 
						

							6  How to assemble your monitor hardware  
How to detach the stand base
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging the 
power cable. Turn off the computer before unplugging the 
monitor signal cable.
Protect the monitor and screen by clearing a flat open area 
on your desk and placing a soft item like a towel on the 
desk for padding, before laying the screen face down on a 
flat clean padded surface.
Please be careful to prevent damage to the monitor. 
Placing the screen surface on an object like a stapler or a 
mouse will crack the glass or damage the LCD substrate 
voiding your warranty. Sliding or scraping the monitor 
around on your desk will scratch or damage the monitor 
surround and controls. 
2. Release the thumbscrew on the bottom of the 
monitor base and detach the monitor base as 
illustrated.