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BenQ Ts513p Users Manual

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    							Troubleshooting 51
    Troubleshooting
    The projector does not turn on.
    No picture
    Blurred image
    Remote control does not work
    The password is incorrect
    CauseRemedy
    There is no power from the power 
    cord.Plug the power cord into the AC power jack on 
    the projector, and plug the power cord into the 
    power outlet. If the power outlet has a switch, 
    make sure that it is switched on.
    Attempting to turn the projector on 
    again during the cooling process.Wait until the cooling down process has 
    completed.
    CauseRemedy
    The video source is not turned on or 
    connected correctly.Turn the video source on and check that the 
    signal cable is connected correctly.
    The projector is not correctly 
    connected to the input signal device.Check the connection.
    The input signal has not been 
    correctly selected.Select the correct input signal with the 
    SOURCE key on the projector or remote 
    control.
    The lens cover is still closed. Open the lens cover.
    CauseRemedy
    The projection lens is not correctly 
    focused.Adjust the focus of the lens using the focus 
    ring.
    The projector and the screen are not 
    aligned properly.Adjust the projection angle and direction as 
    well as the height of the projector if necessary.
    The lens cover is still closed. Open the lens cover.
    CauseRemedy
    The battery is out of power. Replace the battery with a new one.
    There is an obstacle between the 
    remote control and the projector.Remove the obstacle.
    You are too far away from the 
    projector.Stand within 8 meters (26 feet) of the 
    projector.
    CauseRemedy
    You do not remember the password.Please see Entering the password recall 
    procedure on page 22 for details.
    Downloaded From projector-manual.com BenQ Manuals 
    						
    							Specifications 52
    Specifications
    Projector specifications
    All specifications are subject to change without notice.
    Optical
    Resolution
    800 x 600 SVGA
    Display system
    1-CHIP DMD
    Lens F/Number
    F = 2.57-2.65
    Lamp
    190 W lamp
    Electrical
    Power supply
    AC100–240V, 3.0 A, 50-60 Hz (Automatic)
    Power consumption
    280 W (Max); < 1 W (Standby)
    Mechanical
    We i g h t
    2.5 Kg (5.5 lbs)
    Output terminals
    RGB output
    D-Sub 15-pin (female) x 1
    Speaker
    (Stereo) 2 watt x 1
    Audio sig nal output
    PC audio jack x 1
    Control
    RS-232 serial control
    9 pin x 1
    IR receiver x 1
    USB port (Mini-B x 1)
    Input terminals
    Computer input
    RGB input
    D-Sub 15-pin (female) x 2
    Video signal input
    S-VIDEO
    Mini DIN 4-pin port x 1
    VIDEO
    RCA jack x 1
    SD/HDTV signal input
    Analog - Component RCA jack x 3
    (through RGB input)
    Digital - HDMI V1.3 x 1
    Audio signal input
    Audio in
    PC audio jack x 1
    RCA audio jack (L/R) x 2
    Environmental Requirements
    Operating temperature
    0°C–40°C at sea level
    Operating relative humidity
    10%–90% (without condensation)
    Operating altitude
    0–1499 m at 0°C–35°C
    1500–3000 m at 0°C–30°C (with 
    High Altitude Mode on)
    Downloaded From projector-manual.com BenQ Manuals 
    						
    							Specifications 53
    Dimensions
    287.3 mm (W) x 114.4 mm (H) x 232.6 mm (D)
    Ceiling mount installation
    287.3
    232.6
    114.4
    6262
    445.95
    397.90
    364.40
    83.38
    141.88
    232.6 123.0 78
    287.3
    207.6
    77
    76.5
    34.5
    199.6
    Ceiling Mount screw: 
    M4 x 8 (Max L = 8 mm)
    Unit: mm
    Downloaded From projector-manual.com BenQ Manuals 
    						
    							Specifications 54
    Timing chart
    Supported timing for PC input
    *Supported timing for non-3D and 3D signal with Frame Sequential and Top-Bottom format.
    **Supported timing for non-3D and 3D signal with Frame Sequential format.
    ***Supported timing for non-3D and 3D signal with Top-Bottom format.
    ResolutionMode
    Vertical 
    Frequency 
    (Hz)Horizontal 
    Frequency 
    (kHz)Pixel 
    Frequency
    (MHz)
    640 x 480VGA_60 59.940 31.469 25.175 
    VGA_72 72.809 37.861 31.500 
    VGA_75 75.000 37.500 31.500 
    VGA_85 85.008 43.269 36.000 
    720 x 400 720 x 400_70 70.087 31.469 28.3221
    SVGA_56 56.25 35.156 36
    800 x 600SVGA_60* 60.317 37.879 40.000 
    SVGA_72 72.188 48.077 50.000 
    SVGA_75 75.000 46.875 49.500 
    SVGA_85 85.061 53.674 56.250 
    SVGA_120** 
    (Reduce Blanking)119.854 77.425 83.000
    1024 x 768XGA_60* 60.004 48.363 65.000 
    XGA_70 70.069 56.476 75.000 
    XGA_75 75.029 60.023 78.750 
    XGA_85 84.997 68.667 94.500 
    XGA_120** (Reduce 
    Blanking)119.989 97.551 115.5
    1152 x 864 1152 x 864_75 75 67.5 108
    1280 x 768 1280 x 768_60 59.87 47.776 79.5
    1024 x 576BenQ Notebook 
    Timing60.0 35.820 46.966
    1024 x 600BenQ Notebook 
    Timing64.995 41.467 51.419
    1280 x 800WXGA_60* 59.810 49.702 83.500
    WXGA_75 74.934 62.795 106.500
    WXGA_85 84.880 71.554 122.500
    WXGA_120** 
    (Reduce Blanking)119.909 101.563 146.25
    1280 x 1024SXGA_60*** 60.020 63.981 108.000 
    SXGA_75 75.025 79.976 135.000
    SXGA_85 85.024 91.146 157.500
    1280 x 9601280 x 960_60*** 60.000 60.000 108
    1280 x 960_85 85.002 85.938 148.500
    1440 x 900 WXGA+_60*** 59.887 55.935 106.500
    1400 x 1050 SXGA+_60*** 59.978 65.317 121.750
    1600 x 1200 UXGA 60.000 75.000  162.000
    1680 x 1050 1680x1050_60 59.954 65.29 146.25
    640 x 480@67Hz MAC13 66.667 35.000 30.240
    832 x 624@75Hz MAC16 74.546 49.722 57.280
    1024 x 768@75Hz MAC19 75.020 60.241 80.000
    1152 x 870@75Hz MAC21 75.06 68.68 100.00
    Downloaded From projector-manual.com BenQ Manuals 
    						
    							Specifications 55
    Supported timing for HDMI (HDCP) input
    *Supported timing for non-3D and 3D signal with Frame Sequential and Top-Bottom format.
    **Supported timing for non-3D and 3D signal with Frame Sequential format.
    ***Supported timing for non-3D and 3D signal with Top-Bottom format.
    ResolutionModeVertical 
    Frequency 
    (Hz)Horizontal 
    Frequency 
    (kHz)Pixel 
    Frequency
    (MHz)
    640 x 480VGA_60 59.940 31.469 25.175 
    VGA_72 72.809 37.861 31.500 
    VGA_75 75.000 37.500 31.500 
    VGA_85 85.008 43.269 36.000 
    720 x 400 720 x 400_70 70.087 31.469 28.3221
    800 x 600SVGA_60* 60.317 37.879 40.000 
    SVGA_72 72.188 48.077 50.000 
    SVGA_75 75.000 46.875 49.500 
    SVGA_85 85.061 53.674 56.250 
    SVGA_120** 
    (Reduce Blanking)119.854 77.425 83.000
    1024 x 768XGA_60* 60.004 48.363 65.000 
    XGA_70 70.069 56.476 75.000 
    XGA_75 75.029 60.023 78.750 
    XGA_85 84.997 68.667 94.500 
    XGA_120** 
    (Reduce Blanking)119.989 97.551 115.5
    1152 x 864 1152 x 864_75 75 67.5 108
    1280 x 768 1280 x 768_60 59.87 47.776 79.5
    1024 x 576@60HzBenQ Notebook 
    Timing60.00 35.820 46.996
    1024 x 600@65HzBenQ Notebook 
    Timing64.995 41.467 51.419
    1280 x 800WXGA_60* 59.810 49.702 83.500
    WXGA_75 74.934 62.795 106.500
    WXGA_85 84.880 71.554 122.500
    WXGA_120** 
    (Reduce Blanking)119.909 101.563 146.25
    1280 x 1024SXGA_60*** 60.020 63.981 108.000 
    SXGA_75 75.025 79.976 135.000
    SXGA_85 85.024 91.146 157.500
    1280 x 9601280 x 960_60*** 60.000 60.000 108
    1280 x 960_85 85.002 85.938 148.500
    1360 x 768 1360 x 768_60*** 60.015 47.712 85.500
    1440 x 900 WXGA+_60*** 59.887 55.935 106.500
    1400 x 1050 SXGA+_60*** 59.978 65.317 121.750
    1600 x 1200 UXGA 60.000 75.000  162.000
    1680 x 1050 1680x1050_60 59.954 65.290 146.250
    640 x 480@67Hz MAC13 66.667 35.000 30.240
    832 x 624@75Hz MAC16 74.546 49.722 57.280
    1024 x 768@75Hz MAC19 75.020 60.241 80.000
    1152 x 870@75Hz MAC21 75.06 68.68 100.00
    Downloaded From projector-manual.com BenQ Manuals 
    						
    							Specifications 56
    Displaying a 1080i(1125i)@60Hz or 1080i(1125i)@50Hz signal may result in slight image 
    vibration.
    **Supported timing for non-3D and 3D signal with Frame Sequential format.
    Supported timing for Component-YPbPr input
    Displaying a 1080i(1125i)@60Hz or 1080i(1125i)@50Hz signal may result in slight image 
    vibration.
    **Supported timing for non-3D and 3D signal with Frame Sequential format.
    Supported timing for Video and S-Video inputs
    **Supported timing for non-3D and 3D signal with Frame Sequential format.
    TimingResolutionVertical 
    Frequency 
    (Hz)Horizontal 
    Frequency 
    (kHz)Pixel 
    Frequency
    (MHz)Remark
    480i** 720 x 480 59.94 15.73 27 HDMI only
    480p 720 x 480 59.94 31.47 27 HDMI only
    576i 720 x 576 50 15.63 27 HDMI/DVI
    576p 720 x 576 50 31.25 27 HDMI/DVI
    720/50p 1280 x 720 50 37.5 74.25 HDMI/DVI
    720/60p 1280 x 720 60 45.00 74.25 HDMI/DVI
    1080/50i 1920 x 1080 50 28.13 74.25 HDMI/DVI
    1080/60i 1920 x 1080 60 33.75 74.25 HDMI/DVI
    1080/24P 1920 x 1080 24 27 74.25 HDMI/DVI
    1080/25P 1920 x 1080 25 28.13 74.25 HDMI/DVI
    1080/30P 1920 x 1080 30 33.75 74.25 HDMI/DVI
    1080/50P 1920 x 1080 50 56.25 148.5 HDMI/DVI
    1080/60P 1920 x 1080  60 67.5 148.5 HDMI/DVI
    TimingResolutionVertical 
    Frequency (Hz)Horizontal 
    Frequency (kHz)Pixel Frequency 
    (MHz)
    480i** 720 x 480 59.94 15.73 13.5
    480p 720 x 480 59.94 31.47 27
    576i 720 x 576 50 15.63 13.5
    576p 720 x 576 50 31.25 27
    720/50p 1280 x 720 50 37.5 74.25
    720/60p 1280 x 720 60 45.00 74.25
    1080/50i 1920 x 1080 50 28.13 74.25
    1080/60i 1920 x 1080 60 33.75 74.25
    1080/24P 1920 x 1080 24 27 74.25
    1080/25P 1920 x 1080 25 28.13 74.25
    1080/30P 1920 x 1080 30 33.75 74.25
    1080/50P 1920 x 1080 50 56.25 148.5
    1080/60P 1920 x 1080  60 67.5 148.5
    Video modeHorizontal 
    Frequency (kHz)Vertical Frequency 
    (Hz)Color sub-carrier 
    Frequency (MHz)
    NTSC** 15.73 60 3.58
    PAL 15.63 50 4.43
    SECAM 15.63 50 4.25 or 4.41
    PAL-M 15.73 60 3.58
    PAL-N 15.63 50 3.58
    PAL-60 15.73 60 4.43
    NTSC4.43 15.73 60 4.43
    Downloaded From projector-manual.com BenQ Manuals 
    						
    							Warranty and Copyright information 57
    Warranty and Copyright information
    Limited warranty
    BenQ warrants this product against any defects in material and workmanship, under normal 
    usage and storage.
    Proof of purchase date will be required with any warranty claim. In the event this product is 
    found to be defective within the warranty period, BenQs only obligation and your exclusive 
    remedy shall be replacement of any defective parts (labor included). To obtain warranty 
    service, immediately notify the dealer from which you purchased the product of any defects.
    Important: The above warranty shall be void if the customer fails to operate the product in 
    accordance with BenQs written instructions, especially the ambient humidity must be in-
    between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 
    feet, and avoiding to operate the projector in a dusty environment. This warranty gives you 
    specific legal rights, and you may have other rights which vary from country to country.
    For other information, please visit www.BenQ.com.
    Copyright
    Copyright 2012 by BenQ Corporation. All rights reserved. No part of this publication may 
    be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any 
    language or computer language, in any form or by any means, electronic, mechanical, 
    magnetic, optical, chemical, manual or otherwise, without the prior written permission of 
    BenQ Corporation.
    Disclaimer
    BenQ Corporation makes no representations or warranties, either expressed or implied, 
    with respect to the contents hereof and specifically disclaims any warranties, merchantability 
    or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise 
    this publication and to make changes from time to time in the contents hereof without 
    obligation to notify any person of such revision or changes.
    *DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others 
    are copyrights of their respective companies or organizations.
    Patents
    This BenQ projector is covered by the following patents:
    U.S. patents 6,837,608; 7,275,834; 7,181,318. TW patents 202690; 205470; I228635; I259932. 
    China patents (中国发明专利) ZL01143168.7; ZL03119907.0; ZL200510051609.2
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