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BenQ Sp830/sp831 Digital Projector User Manual

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    							Maintenance 71 11. Restart the projector.
    Do not turn the power on with the lamp cover removed. 
    5. Lift the handle so that it stands up. Use the 
    handle to slowly pull the lamp out of the 
    projector.
    • Pulling it too quickly may cause the lamp to break 
    and scatter broken glass in the projector.
    • Do not place the lamp in locations where water 
    might splash on it, children can reach it, or near 
    flammable materials.
    • Do not insert your hands into the projector after the 
    lamp is removed. If you touch the optical 
    components inside, it could cause color 
    unevenness and distortion of the projected 
    pictures.
    6. As shown in the figure, hold the new lamp and 
    align the two locators on the lamp with the 
    holes on the projector, and then insert the lamp 
    all the way into the projector.
    7. Tighten the screw that secures the lamp.
    • Loose screw may cause a bad connection, which 
    could result in malfunction.
    • Do not over tighten the screw.
    8. Ensure the handle is fully laid flat and locked in 
    place.
    9. Replace the lamp cover on the projector.
    10. Tighten the screw that secures the lamp cover.
    • Loose screw may cause a bad connection, which 
    could result in malfunction.
    • Do not over tighten the screw. 
    						
    							72 Maintenance
    Resetting the lamp timer
    12. After the startup logo, press MENU and then 
    press  /  until the Advanced Setup menu is 
    highlighted.
    13. Press   to highlight Lamp and press ENTER. 
    The Lamp page displays.
    14. Highlight Reset Lamp Timer and press ENTER. A 
    warning message displays asking if you want to 
    reset the lamp timer. Highlight Reset and press 
    ENTER. The lamp time will be reset to 0.
    Do not reset if the lamp is not new or replaced as this 
    could cause damage. 
    Lamp
    Audio
    Pattern
    High Altitude Mode
    Password
    Key Lock
    Reset All SettingsAdvanced Setup
    EXIT   Back Analog RGB
    ENTER
    Off
    LampLamp Power
    Lamp Hours
    ENTER
    EXIT   Back
    Reset Lamp Timer
    Reset Lamp Timer?
    Reset Cancel
    WARNING
    Normal 
    						
    							Maintenance 73
    Indicators
    LightStatus & Description
    PowerTe m pLamp
    Orange Orange OrangeThe projector has just been connected to a power 
    outlet.
    Orange Red RedMain power switch on
    Orange Off OffStand-by mode
    Green
    FlashingOff OffPower ing up
    Green Off OffNormal operation
    Orange
    FlashingOff Off
    • The projector needs 90 seconds to cool down as it 
    was abnormally shut down without the normal 
    cooling down process.
    • The projector needs to cool for 90 seconds after 
    the power is turned off.
    Off Off Red
    • The lamp has been damaged. Please contact your 
    local BenQ customer center for purchasing a new 
    lamp.
    Orange Off Red
    • The lamp is not properly attached.
    • The lamp has been damaged. Please contact your 
    local BenQ customer center for purchasing a new 
    lamp.
    Off Red Off
    The projector has shutdown automatically. If you try 
    to re-start the projector, it will shutdown again. Please 
    contact your dealer for assistance.
    Off Red Red
    Off Red Green
    Off Red Orange
    Red Red Red
    Red Red Green
    Red Red Orange
    Green Red Red
    Green Red Green
    Green Red Orange
    Orange Red Red
    Orange Red Green
    Orange Red Orange
    Off Green Red
    Off Green Orange
    Off Orange Red 
    						
    							74 Troubleshooting
    7. Troubleshooting
    The projector does not turn on.
    No picture
    Blurred picture
    Remote control does not work
    The Temperature warning light is flashing red.
    CauseRemedy
    There is no power from the power 
    cable.Plug the power cord into the AC inlet on the 
    projector, and plug the power cord into the 
    power outlet. If the power outlet has a switch, 
    make sure that it is switched on.
    Attempting to turn the projector on 
    again during the cooling process.Wait until the cooling down process has 
    completed.
    CauseRemedy
    The video source is not turned on or 
    connected correctly.Turn the video source on and check that the 
    signal cable is connected correctly.
    The projector is not correctly 
    connected to the input source device.Check the connection.
    The input source has not been 
    correctly selected.Select the correct input source with the 
    SOURCE key on the projector or remote 
    control.
    The lens cap is still attached to the 
    lens.Remove the lens cap.
    CauseRemedy
    The projection lens is not correctly 
    focused.Adjust the focus of the lens using the focus 
    ring.
    The projector and the screen are not 
    aligned properly.Adjust the projection angle and direction as 
    well as the height of the unit if necessary.
    The lens cap is still attached to the 
    lens.Remove the lens cap.
    CauseRemedy
    The batteries are out of power. Replace the batteries with new ones.
    There is an obstacle between the 
    remote control and the projector.Remove the obstacle.
    You are too far away from the 
    projector.Stand within 6 meters (19.5 feet) of the 
    projector.
    CauseRemedy
    The internal temperature is too high or 
    the fans are not working.Turn the projector off and contact qualified 
    service personnel for further help. See 
    Indicators on page 73 for details. 
    						
    							Troubleshooting 75
    The computer projected picture is too big for the screen or appeared to be cut-
    off 
    My Window Media Player program works great on my computer, but the
    movie window is dark on my projector, while the Media Player tools display
    OK. 
    The remote mouse function does not work.
    The picture contains static or noise.
    CauseRemedy
    The computers resolution does not 
    match the projectors resolution.1. Make sure the H Position and V Position 
    settings are correct in the Display > 
    Position menu.
    2. Configure the computers external 
    display resolution to the projectors 
    native resolution (1280 x 768 for SP830/
    SP831). If this option is not available, 
    select one of the compatible listed in 
    Supported timing for PC (including DVI-
    I) input on page 77.
    3. Check if your presentation files are 
    created for a different resolution. The computers external monitor 
    setting is locked in 640 x 480. 
    CauseRemedy
    The computer external display is set 
    as a secondary display.Change the Display settings. Click Start > 
    Control Panel > Display > Settings > 
    Advanced > Display. See you computer 
    documentation for details, if you cannot find 
    the Display settings by following the 
    instructions above. Set the Monitor to Primary, 
    and the Panel to Secondary. You will see the 
    movie window on the projection screen, while 
    the Panel movie window will be dark.
    CauseRemedy
    The USB cable is not correctly 
    connected to the projector or 
    computer.Check the connection. See Connecting a 
    computer on page 23 for details.
    If it still doesnt work, check the mouse driver. 
    See the mouse documentation for details.
    CauseRemedy
    You are using a computer cable longer 
    than 6 feet (2 meters), or an extension 
    cable.Change you signal cable to a regular length 
    and avoid using extension cables.
    Your computer and video cables 
    interfere with each other.Keep your computer and video cables away 
    from the power cord as much as possible to 
    prevent interference. 
    						
    							76 Specifications
    8. Specifications
    Projector specifications
    All specifications are subject to change without notice.
    Optical
    Resolution
    1280 x 768 WXGA
    Display system
    1-CHIP DMD
    Lens F/Number
    F=2.4 to 2.58, f= 22.32 to 26.06 mm
    Lamp
    300 W lamp
    Electrical
    Power supply
    AC100–240V, 4.5A, 50-60 Hz (Automatic)
    Power consumption
    450 W (Max); 1.5 W (Standby)
    Mechanical
    We i g h t
    10 lbs (4.5 Kg)
    Output terminals
    RGB output
    D-Sub 15-pin (female) x 1
    Audio output
    RCA audio jack (L/R)
    Speaker
    (Stereo) 2 watt x 2
    Control
    USB serial control
    Ty p e  m i n i  B
    RS-232 serial control
    Mini Din 8 pin x 1
    Input terminals
    Computer input
    RGB input
    D-Sub 15-pin (female) x 1
    DVI-I input
    RJ-45 x 1
    Video signal input
    S-VIDEO
    Mini DIN 4-pin port x 1
    VIDEO
    RCA jack x 1
    SD/HDTV signal input
    Analog - Component RCA jack x 3
    Digital - DVI (HDCP support)
    Audio signal input
    Audio in
    PC audio jack
    for D-Sub, DVI (HDCP) signals
    RCA audio jack (L/R)
    for Video, S-Video, Component
    signals
    Environmental Requirements
    Operating temperature
    0°C–40°C at sea level
    Operating relative humidity
    10%–90% (without condensation)
    Operating altitude
    0–1499 m at 0°C–35°C
    1500–3000 m at 0°C–30°C (with 
    High Altitude Mode on) 
    						
    							Specifications 77
    Timing chart
    Supported timing for PC (including DVI-I) input
    * denotes the timing may not support on using with the DVI-A or DVI-D input signal selected.
    ** denotes the timing may not support on using with the DVI-D input signal selected, or using 
    the splitting screen.
    ResolutionHorizontal 
    Frequency 
    (kHz)Ve r t i c a l  
    Frequency 
    (Hz)Pixel 
    Frequency 
    (MHz)Mode
    720 x 400 31.469 70.087 28.3221 720 x 400_70
    640 x 48031.469 59.940 25.175 VGA_60
    37.861 72.809 31.500 VGA_72
    37.500 75.000 31.500 VGA_75
    43.269 85.008 36.000 VGA_85
    800 x 60037.879 60.317 40.000 SVGA_60
    48.077 72.188 50.000 SVGA_72
    46.875 75.000 49.500 SVGA_75
    53.674 85.061 56.250 SVGA_85
    1024 x 76848.363 60.004 65.000 XGA_60
    56.476 70.069 75.000 XGA_70
    60.023 75.029 78.750 XGA_75
    68.667 84.997 94.500 XGA_85
    1280 x 768 47.776 59.87 79.5 WXGA_60
    1280 x 102463.981 60.020 108.000 SXGA_60
    79.976 75.025 135.000 SXGA_75
    *91.146 *85.024 *157.500 *SXGA_85
    1280 x 96060.000 60.000 108 1280 x 960_60
    85.938 85.002 148.500 1280 x 960_85
    1440 x 90055.935 59.887 106.500 WXGA+_60
    70.635 74.984 136.750 WXGA+_75
    *80.430 *84.842 *157.000 *WXGA+_85
    1400 x 105065.317 59.978 121.750 SXGA+_60
    *82.278 *74.867 *156.000 *SXGA+_75
    1680 x 1050 65.290 59.954 146.250 Vista
    **1600 x 1200 75.000 60.000 162.000 UXGA
    VIDEO
    (HDCP)
    (Only for DVI-D 
    input)
    15.75 60 13.51 480i
    31.47 60 27 480p
    15.63 50 13.5000 576i
    31.25 50 27.000 576p
    45.00 60 74.25 720p_60
    37.50 50 74.25 720p_50
    33.75 60 74.25 1035i
    67.5 60 148.5 1035p
    33.75 60 74.25 1080i_60
    28.13 50 74.25 1080i_50
    67.5 60 148.5 1080p 
    						
    							78 Specifications
    Supported timing for Component Video input
    Supported timing for Video and S-Video inputs
    Dimensions
    277 mm (W) x 115 mm (H) x 375 mm (D)
    Unit: mm
    Signal FormatHorizontal Frequency (kHz)Vertical Frequency (Hz)
    480i(525i)@60Hz 15.73 59.94
    480p(525p)@60Hz 31.47 59.94
    576i(625i)@50Hz 15.63 50.00
    576p(625p)@50Hz 31.25 50.00
    720p(750p)@60Hz 45.00 60.00
    720p(750p)@50Hz 37.50 50.00
    1080i(1125i)@60Hz 33.75 60.00
    1080i(1125i)@50Hz 28.13 50.00
    1080p@60Hz 67.5 60.00
    Video modeHorizontal 
    Frequency (kHz)Vertical Frequency 
    (Hz)Color sub-carrier 
    Frequency (MHz)
    NTSC 15.73 60 3.58
    PAL 15.63 50 4.43
    SECAM 15.63 50 4.25 or 4.41
    PAL-M 15.73 60 3.58
    PAL-N 15.63 50 3.58
    PAL-60 15.73 60 4.43
    NTSC4.43 15.73 60 4.43
    277375
    11 5
    72.1
    96.5 
    						
    							Warranty and Copyright information 79
    9. Warranty and Copyright information
    Limited warranty
    BenQ warrants this product against any defects in material and workmanship, under normal 
    usage and storage. 
    Proof of purchase date will be required with any warranty claim. In the event this product is 
    found to be defective within the warranty period, BenQs only obligation and your exclusive 
    remedy shall be replacement of any defective parts (labor included). To obtain warranty 
    service, immediately notify the dealer from which you purchased the product of any defects.
    Important: The above warranty shall be void if the customer fails to operate the product in 
    accordance with BenQs written instructions, especially the ambient humidity must be in-
    between 10% and 90%, temperature in-between 0°C and 40°C, altitude lower than 10000 
    feet, and avoiding to operate the projector in a dusty environment. This warranty gives you 
    specific legal rights, and you may have other rights which vary from country to country.
    For other information, please visit www.BenQ.com
    .
    Copyright
    Copyright © 2007 by BenQ Corporation. All rights reserved. No part of this publication may 
    be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any 
    language or computer language, in any form or by any means, electronic, mechanical, 
    magnetic, optical, chemical, manual or otherwise, without the prior written permission of 
    BenQ Corporation.
    *DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others 
    are copyrights of their respective companies or organizations.
    Disclaimer
    BenQ Corporation makes no representations or warranties, either expressed or implied, 
    with respect to the contents hereof and specifically disclaims any warranties, merchantability 
    or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise 
    this publication and to make changes from time to time in the contents hereof without 
    obligation of BenQ Corporation to notify any person of such revision or changes. 
    						
    							80 Regulation statements
    10. Regulation statements
    FCC statement
    CLASS B: This equipment generates, uses and can radiate radio frequency energy and, if not 
    installed and used in accordance with the instructions, may cause harmful interference to 
    radio communications. However, there is no guarantee that interference will not occur in a 
    particular installation. If this equipment does cause harmful interference to radio or 
    television reception, which can be determined by turning the equipment off and on, the user 
    is encouraged to try to correct the interference by one or more of the following measures:
    — Reorient or relocate the receiving antenna.
    — Increase the distance between the equipment and receiver.
    — Connect the equipment into an outlet on a circuit different from that to which the 
    receiver is connected.
    — Consult the dealer or an experienced radio/TV technician for help.
    EEC statement
    This machine was tested against the 89/336/EEC (European Economic Community) for 
    EMC (Electronic Magnetic Compatibility) and fulfills these requirements.
    MIC statement
    B class equipment (Household purpose info/telecommunications equipment)
    This equipment has undergone EMC registration for household purpose, and can be used in 
    any area including residential area.
    WEEE directive
    Disposal of Waste Electrical and Electronic Equipment by users in private households 
    in the European Union.
    This symbol on the product or on the packaging indicates that this can not 
    be disposed of as household waste. You must dispose of your waste 
    equipment by handling it over to the applicable take-back scheme for the 
    recycling of electrical and electronic equipment. For more information 
    about recycling of this equipment, please contact your city office, the shop 
    where you purchased the equipment or your household waste disposal 
    service. The recycling of materials will help to conserve natural resources 
    and ensure that it is recycled in a manner that protects human health and 
    environment.
       
    						
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