BenQ Sp830/sp831 Digital Projector User Manual
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Maintenance 71 11. Restart the projector. Do not turn the power on with the lamp cover removed. 5. Lift the handle so that it stands up. Use the handle to slowly pull the lamp out of the projector. • Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector. • Do not place the lamp in locations where water might splash on it, children can reach it, or near flammable materials. • Do not insert your hands into the projector after the lamp is removed. If you touch the optical components inside, it could cause color unevenness and distortion of the projected pictures. 6. As shown in the figure, hold the new lamp and align the two locators on the lamp with the holes on the projector, and then insert the lamp all the way into the projector. 7. Tighten the screw that secures the lamp. • Loose screw may cause a bad connection, which could result in malfunction. • Do not over tighten the screw. 8. Ensure the handle is fully laid flat and locked in place. 9. Replace the lamp cover on the projector. 10. Tighten the screw that secures the lamp cover. • Loose screw may cause a bad connection, which could result in malfunction. • Do not over tighten the screw.
72 Maintenance Resetting the lamp timer 12. After the startup logo, press MENU and then press / until the Advanced Setup menu is highlighted. 13. Press to highlight Lamp and press ENTER. The Lamp page displays. 14. Highlight Reset Lamp Timer and press ENTER. A warning message displays asking if you want to reset the lamp timer. Highlight Reset and press ENTER. The lamp time will be reset to 0. Do not reset if the lamp is not new or replaced as this could cause damage. Lamp Audio Pattern High Altitude Mode Password Key Lock Reset All SettingsAdvanced Setup EXIT Back Analog RGB ENTER Off LampLamp Power Lamp Hours ENTER EXIT Back Reset Lamp Timer Reset Lamp Timer? Reset Cancel WARNING Normal
Maintenance 73 Indicators LightStatus & Description PowerTe m pLamp Orange Orange OrangeThe projector has just been connected to a power outlet. Orange Red RedMain power switch on Orange Off OffStand-by mode Green FlashingOff OffPower ing up Green Off OffNormal operation Orange FlashingOff Off • The projector needs 90 seconds to cool down as it was abnormally shut down without the normal cooling down process. • The projector needs to cool for 90 seconds after the power is turned off. Off Off Red • The lamp has been damaged. Please contact your local BenQ customer center for purchasing a new lamp. Orange Off Red • The lamp is not properly attached. • The lamp has been damaged. Please contact your local BenQ customer center for purchasing a new lamp. Off Red Off The projector has shutdown automatically. If you try to re-start the projector, it will shutdown again. Please contact your dealer for assistance. Off Red Red Off Red Green Off Red Orange Red Red Red Red Red Green Red Red Orange Green Red Red Green Red Green Green Red Orange Orange Red Red Orange Red Green Orange Red Orange Off Green Red Off Green Orange Off Orange Red
74 Troubleshooting 7. Troubleshooting The projector does not turn on. No picture Blurred picture Remote control does not work The Temperature warning light is flashing red. CauseRemedy There is no power from the power cable.Plug the power cord into the AC inlet on the projector, and plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on. Attempting to turn the projector on again during the cooling process.Wait until the cooling down process has completed. CauseRemedy The video source is not turned on or connected correctly.Turn the video source on and check that the signal cable is connected correctly. The projector is not correctly connected to the input source device.Check the connection. The input source has not been correctly selected.Select the correct input source with the SOURCE key on the projector or remote control. The lens cap is still attached to the lens.Remove the lens cap. CauseRemedy The projection lens is not correctly focused.Adjust the focus of the lens using the focus ring. The projector and the screen are not aligned properly.Adjust the projection angle and direction as well as the height of the unit if necessary. The lens cap is still attached to the lens.Remove the lens cap. CauseRemedy The batteries are out of power. Replace the batteries with new ones. There is an obstacle between the remote control and the projector.Remove the obstacle. You are too far away from the projector.Stand within 6 meters (19.5 feet) of the projector. CauseRemedy The internal temperature is too high or the fans are not working.Turn the projector off and contact qualified service personnel for further help. See Indicators on page 73 for details.
Troubleshooting 75 The computer projected picture is too big for the screen or appeared to be cut- off My Window Media Player program works great on my computer, but the movie window is dark on my projector, while the Media Player tools display OK. The remote mouse function does not work. The picture contains static or noise. CauseRemedy The computers resolution does not match the projectors resolution.1. Make sure the H Position and V Position settings are correct in the Display > Position menu. 2. Configure the computers external display resolution to the projectors native resolution (1280 x 768 for SP830/ SP831). If this option is not available, select one of the compatible listed in Supported timing for PC (including DVI- I) input on page 77. 3. Check if your presentation files are created for a different resolution. The computers external monitor setting is locked in 640 x 480. CauseRemedy The computer external display is set as a secondary display.Change the Display settings. Click Start > Control Panel > Display > Settings > Advanced > Display. See you computer documentation for details, if you cannot find the Display settings by following the instructions above. Set the Monitor to Primary, and the Panel to Secondary. You will see the movie window on the projection screen, while the Panel movie window will be dark. CauseRemedy The USB cable is not correctly connected to the projector or computer.Check the connection. See Connecting a computer on page 23 for details. If it still doesnt work, check the mouse driver. See the mouse documentation for details. CauseRemedy You are using a computer cable longer than 6 feet (2 meters), or an extension cable.Change you signal cable to a regular length and avoid using extension cables. Your computer and video cables interfere with each other.Keep your computer and video cables away from the power cord as much as possible to prevent interference.
76 Specifications 8. Specifications Projector specifications All specifications are subject to change without notice. Optical Resolution 1280 x 768 WXGA Display system 1-CHIP DMD Lens F/Number F=2.4 to 2.58, f= 22.32 to 26.06 mm Lamp 300 W lamp Electrical Power supply AC100–240V, 4.5A, 50-60 Hz (Automatic) Power consumption 450 W (Max); 1.5 W (Standby) Mechanical We i g h t 10 lbs (4.5 Kg) Output terminals RGB output D-Sub 15-pin (female) x 1 Audio output RCA audio jack (L/R) Speaker (Stereo) 2 watt x 2 Control USB serial control Ty p e m i n i B RS-232 serial control Mini Din 8 pin x 1 Input terminals Computer input RGB input D-Sub 15-pin (female) x 1 DVI-I input RJ-45 x 1 Video signal input S-VIDEO Mini DIN 4-pin port x 1 VIDEO RCA jack x 1 SD/HDTV signal input Analog - Component RCA jack x 3 Digital - DVI (HDCP support) Audio signal input Audio in PC audio jack for D-Sub, DVI (HDCP) signals RCA audio jack (L/R) for Video, S-Video, Component signals Environmental Requirements Operating temperature 0°C–40°C at sea level Operating relative humidity 10%–90% (without condensation) Operating altitude 0–1499 m at 0°C–35°C 1500–3000 m at 0°C–30°C (with High Altitude Mode on)
Specifications 77 Timing chart Supported timing for PC (including DVI-I) input * denotes the timing may not support on using with the DVI-A or DVI-D input signal selected. ** denotes the timing may not support on using with the DVI-D input signal selected, or using the splitting screen. ResolutionHorizontal Frequency (kHz)Ve r t i c a l Frequency (Hz)Pixel Frequency (MHz)Mode 720 x 400 31.469 70.087 28.3221 720 x 400_70 640 x 48031.469 59.940 25.175 VGA_60 37.861 72.809 31.500 VGA_72 37.500 75.000 31.500 VGA_75 43.269 85.008 36.000 VGA_85 800 x 60037.879 60.317 40.000 SVGA_60 48.077 72.188 50.000 SVGA_72 46.875 75.000 49.500 SVGA_75 53.674 85.061 56.250 SVGA_85 1024 x 76848.363 60.004 65.000 XGA_60 56.476 70.069 75.000 XGA_70 60.023 75.029 78.750 XGA_75 68.667 84.997 94.500 XGA_85 1280 x 768 47.776 59.87 79.5 WXGA_60 1280 x 102463.981 60.020 108.000 SXGA_60 79.976 75.025 135.000 SXGA_75 *91.146 *85.024 *157.500 *SXGA_85 1280 x 96060.000 60.000 108 1280 x 960_60 85.938 85.002 148.500 1280 x 960_85 1440 x 90055.935 59.887 106.500 WXGA+_60 70.635 74.984 136.750 WXGA+_75 *80.430 *84.842 *157.000 *WXGA+_85 1400 x 105065.317 59.978 121.750 SXGA+_60 *82.278 *74.867 *156.000 *SXGA+_75 1680 x 1050 65.290 59.954 146.250 Vista **1600 x 1200 75.000 60.000 162.000 UXGA VIDEO (HDCP) (Only for DVI-D input) 15.75 60 13.51 480i 31.47 60 27 480p 15.63 50 13.5000 576i 31.25 50 27.000 576p 45.00 60 74.25 720p_60 37.50 50 74.25 720p_50 33.75 60 74.25 1035i 67.5 60 148.5 1035p 33.75 60 74.25 1080i_60 28.13 50 74.25 1080i_50 67.5 60 148.5 1080p
78 Specifications Supported timing for Component Video input Supported timing for Video and S-Video inputs Dimensions 277 mm (W) x 115 mm (H) x 375 mm (D) Unit: mm Signal FormatHorizontal Frequency (kHz)Vertical Frequency (Hz) 480i(525i)@60Hz 15.73 59.94 480p(525p)@60Hz 31.47 59.94 576i(625i)@50Hz 15.63 50.00 576p(625p)@50Hz 31.25 50.00 720p(750p)@60Hz 45.00 60.00 720p(750p)@50Hz 37.50 50.00 1080i(1125i)@60Hz 33.75 60.00 1080i(1125i)@50Hz 28.13 50.00 1080p@60Hz 67.5 60.00 Video modeHorizontal Frequency (kHz)Vertical Frequency (Hz)Color sub-carrier Frequency (MHz) NTSC 15.73 60 3.58 PAL 15.63 50 4.43 SECAM 15.63 50 4.25 or 4.41 PAL-M 15.73 60 3.58 PAL-N 15.63 50 3.58 PAL-60 15.73 60 4.43 NTSC4.43 15.73 60 4.43 277375 11 5 72.1 96.5
Warranty and Copyright information 79 9. Warranty and Copyright information Limited warranty BenQ warrants this product against any defects in material and workmanship, under normal usage and storage. Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQs only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects. Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQs written instructions, especially the ambient humidity must be in- between 10% and 90%, temperature in-between 0°C and 40°C, altitude lower than 10000 feet, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country. For other information, please visit www.BenQ.com . Copyright Copyright © 2007 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. *DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations. Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.
80 Regulation statements 10. Regulation statements FCC statement CLASS B: This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the distance between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. EEC statement This machine was tested against the 89/336/EEC (European Economic Community) for EMC (Electronic Magnetic Compatibility) and fulfills these requirements. MIC statement B class equipment (Household purpose info/telecommunications equipment) This equipment has undergone EMC registration for household purpose, and can be used in any area including residential area. WEEE directive Disposal of Waste Electrical and Electronic Equipment by users in private households in the European Union. This symbol on the product or on the packaging indicates that this can not be disposed of as household waste. You must dispose of your waste equipment by handling it over to the applicable take-back scheme for the recycling of electrical and electronic equipment. For more information about recycling of this equipment, please contact your city office, the shop where you purchased the equipment or your household waste disposal service. The recycling of materials will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and environment.