BenQ Rl2455hm User Manual
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41 Navigating the main menu 22W (16:10)Displays the input image as if on a 22W monitor of 16:10 aspect ratio. 23W (16:9)Displays the input image as if on a 23W monitor of 16:9 aspect ratio. Smart ScalingAdjusts the display size to best suit your needs. If the Display Mode is 17, 19 (4:3), 21.5, or 19W, the last 4 scaling settings (in different resolutions of the input source) will be saved for quick access. If the Display Mode is 1:1 (and the resolution of the input source is lower than 1920 x 1080), the last 3 scaling settings (in different resolutions of the input source) will be saved for quick access. 0 ~ 100 Color FormatDetermines the color space (RGB or YUV) based on the detected video signal. You might need to manually set the Color Format if colors shown on the monitor screen do not display properly. If the input source is HDMI, color format is not selectable. In other words, Color Format is automatically set depending on the input video source. RGB• For D-Sub (VGA) input source from PC. • For DVI input source. YUVFor D-Sub (Component converted from VGA) input source from a video device. HDMI RGB PC RangeDetermines the range of color scales. Select an option that matches the RGB range setting on the connected HDMI device.• RGB (0 ~ 255) • RGB (16 ~ 235) Smart FocusThis feature provides a highlight area to focus on certain content, e.g. a YouTube video or an online game. SizeDetermines the size of the highlight area. • Small • Large • OFF H. Position Adjusts the horizontal position of the highlight area.0 ~ 100 V. PositionAdjusts the vertical position of the highlight area.0 ~ 100 ScalingScales the highlight area. 0 ~ 100 ItemFunctionRange
42 Navigating the main menu Save Settings menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. 1. Select Menu from the hot key menu. 2. Use or to select Save Settings. 3. Select to go to a sub menu, and then use or to select a menu item. 4. Use to make selection. 5. To return to the previous menu, select . 6. To exit the menu, select . ItemFunctionRange Gamer 1Saves a new set of customized display settings. See Setting up your own game mode on page 32 for information on applying the game mode. - Gamer 2 Gamer 3 Display Picture Picture Advanced Save Settings Audio SystemMode: RTS Gamer 1 Gamer 2 Gamer 3
43 Navigating the main menu Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. 1. Select Menu from the hot key menu. 2. Use or to select Audio. 3. Select to go to a sub menu, and then use or to select a menu item. 4. Use or to make adjustments, or use to make selection. 5. To return to the previous menu, select . 6. To exit the menu, select . ItemFunctionRange Vo l u m eAdjusts the audio volume. 0 ~ 100 MuteMutes the audio input. • ON • OFF Audio Select (for models with more than 2 audio sources)Allow users to select the audio source or let the monitor detect it automatically.• PC Audio • HDMI Audio • Auto Detect 50 Display Picture Picture Advanced Save Settings Audio SystemMode: Standard Volume Mute Audio Select
44 Navigating the main menu System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. 1. Select Menu from the hot key menu. 2. Use or to select System. 3. Select to go to a sub menu, and then use or to select a menu item. 4. Use or to make adjustments, or use to make selection. 5. To return to the previous menu, select . 6. To exit the menu, select . Display Picture Picture Advanced Save Settings Audio SystemD-Sub DVI HDMIMode: Standard Input OSD Settings Custom Key 1 Custom Key 2 Custom Key 3 Auto Power Off DDC/CI HDMI Auto Switch ItemFunctionRange InputUse this to change the input to that appropriate to your video cable connection type.(For RL2450T / RL2450HT) • D-Sub • DVI • HDMI (For RL2455HM) • D-Sub • DVI • HDMI1 • HDMI2
45 Navigating the main menu OSD SettingsLanguageSets the OSD menu language. The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region. • English • Français • Deutsch • Italiano • Español • Polski • Česky • Magyar • Serbo-croatia • Română • Nederlands • Русский • Svenska • Português • 日本語 • 繁體中文 • 简体中文 Display Time Adjusts the display time of the OSD menu. • 5 Sec. • 10 Sec. • 15 Sec. • 20 Sec. • 25 Sec. • 30 Sec. OSD Lock Prevents all the monitor settings from being accidentally changed. When this function is activated, the OSD controls and hotkey operations will be disabled. To unlock the OSD controls, press and hold any key for 10 seconds. Customer Key 1Sets the function to be accessed by custom key 1. • Picture mode • Display Mode • Smart Scaling • Brightness • Contrast • Smart Focus • Vo l u m e • Mute • Input • Black eQualizer Customer Key 2 Sets the function to be accessed by custom key 2. Customer Key 3Sets the function to be accessed by custom key 3. ItemFunctionRange
46 Navigating the main menu Auto Power OffSets the time to power off the monitor automatically in power saving mode.• OFF • 10min. • 20min. • 30min. DDC/CI Allows the monitor settings to be set through the software on the PC. DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics. • ON • OFF HDMI Auto Switch When this function is activated, HDMI port will be in the input auto select loop. Otherwise, HDMI can only be selected by input select or by hot key.• ON • OFF Resolution Notice Sets whether to display the resolution notice of the recommended resolution when a new input source is detected by the monitor.• ON • OFF Information Displays the current monitor property settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Reset All Resets all mode, color and geometry settings to the factory default values.• YES • NO ItemFunctionRange
47 Troubleshooting Troubleshooting Frequently asked questions (FAQ) The image has a faulty coloration. • The default Picture Mode is RTS, which is designed for RTS games. If you prefer other picture modes, go to Picture Advanced and change setting in Picture Mode. • If the image has a yellow, blue or pink appearance, go to Picture and Reset Color, and then choose YES to reset the color settings to the factory defaults. If the image is still not correct and the OSD also has faulty coloration, this means one of the three primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. The image is blurred. Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution. It is normal for blurring to occur due to conduction losses in extension cables. You can minimize these losses by using an extension cable with better conduction quality or with a built-in booster. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link Adjusting the Screen Resolution on the CD. Select the native resolution. Pixel errors can be seen. One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color. • Clean the LCD screen. • Cycle power on-off. • These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology. No image can be seen. Is the prompt on the display illuminated in green? If the LED is illuminated in green and there is a message Out of Range on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read the “Preset display modes” section from the link Adjusting the Screen Resolution.
48 Troubleshooting Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. Is the prompt on the display not illuminated at all? Check the power supply mains socket, the external power supply and the mains switch. The image is distorted, flashes or flickers. Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources. See Display Mode on page 40 for details. The image is displaced in one direction. Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. The OSD controls are inaccessible. To unlock the OSD controls when it is preset to be locked, press and hold any key for 10 seconds. No sound can be heard from the built-in speakers (for models with speakers only): • Check whether Line In is properly connected. • Increase the volume (volume may be muted or too low). • Remove your headphone and/or external speakers. (If they are connected to the monitor, the built-in speakers are automatically muted.)
49 Troubleshooting Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: [email protected]. No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers.