BenQ Rl2240he User Manual

							  11   How to assemble your monitor hardware
How to detach the stand base
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging 
the power cable. Turn off the computer before 
unplugging the monitor signal cable.
Protect the monitor and screen by clearing a flat open 
area on your desk and placing a soft item like a towel on 
the desk for padding, before laying the screen face down 
on a flat clean padded surface.
Please be careful to prevent damage to the monitor. Placing 
the screen surface on an object like a stapler or a mouse will 
crack the glass or damage the LCD substrate voiding your 
warranty. Sliding or scraping the monitor around on your 
desk will scratch or damage the monitor surround and 
controls. 
2. Press the locking clips to detach the 
monitor base from the monitor stand arm.
 
 
						

							12  Getting the most from your BenQ monitor  
Getting the most from your BenQ monitor
To gain the most benefit from your new BenQ LCD monitor, you should install the custom 
BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will 
determine which process you need to follow to successfully install the BenQ LCD Monitor 
driver software. These circumstances relate to which version of Microsoft Windows you are 
using, and whether you are connecting the monitor and installing the software onto a new 
computer (without existing monitor driver software), or whether you are upgrading an existing 
installation (which already has existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the 
monitor to your computer), Windows will automatically recognize the new (or different) 
hardware, and will launch its 
Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click 
the 
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate 
monitor model. Further details and step-by-step instructions for either an automatic (new) or 
upgrade (existing) installation, see:
• How to install the monitor on a new computer on page 13.
• How to upgrade the monitor on an existing computer on page 14.
• If you require a User Name and Password to login to your Windows computer, you must be logged on as an 
Administrator or as a member of the Administrators group in order to install the monitor driver software. 
Furthermore, if your computer is connected to a network which has security access requirements, network 
policy settings may prevent you from installing software on your computer.
• To check the name of the purchased model, refer to the specification label on the back of the monitor.
 
						

							  13   Getting the most from your BenQ monitor
How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver 
software on a new computer which has never had a monitor driver installed before. This 
instruction is only suitable for a computer which has never been used before, and for which the 
BenQ LCD Monitor is the first ever monitor to be connected to it.
1.  Follow the instructions in Getting the most from your BenQ monitor on page 12. 
When Windows starts, it will automatically detect the new monitor and launch the Found New 
Hardware Wizard. Follow the prompts until it displays the option to Install Hardware Device 
Drivers.
2.  Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3.  Check 
Search for a suitable driver for my device option, and click Next.
4.  Check the option for CD-ROM drives (uncheck all others) and click 
Next.
5.  Look to confirm that the wizard has selected the correct name of your monitor and click 
Next.
6.  Click 
Finish.
7.  Restart the computer.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor 
connected to it (and has monitor driver software installed), you should not be following these instructions. You 
should instead be following the instructions for How to upgrade the monitor on an existing computer.
To find the suitable driver files for the purchased model, refer to the following table.
Driver filesSuitable models
RL2240H RL2240H / RL2240HE
 
						

							14  Getting the most from your BenQ monitor  
How to upgrade the monitor on an existing computer
This instruction details the procedure for manually updating the existing monitor driver 
software on your Microsoft Windows computer. It is currently tested as compatible for 
Windows 8 and Windows 7 Operating System (OS). 
Installing monitor driver software involves selecting an appropriate information file (.inf) on the 
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and 
letting Windows install the corresponding driver files from the CD. You need only steer it in the 
right direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide 
you through the file selection and installation process. 
See:
• How to install on Windows 8 system on page 15.
• How to install on Windows 7 system on page 16.
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, 
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and 
cannot guarantee its operation on those systems.
 
						

							  15   Getting the most from your BenQ monitor
How to install on Windows 8 system
1.  Open Display Properties.
Move the cursor to the lower-right of the screen or press the Windows + C buttons on the 
keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers 
and right-click the name of your monitor from the menu.
Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, 
and right-click the name of your monitor from the menu.
2.  Select Properties from the menu.
3.  Click the 
Hardware tab.
4.  Click 
Generic PnP Monitor, and then the Properties button.
5.  Click the 
Driver tab and the Update Driver button.
6.  Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
7.  In the 
Update Driver Software window, select the option Browse my computer for 
driver software
.
8.  Click 
Browse and navigate to the following directory: d:\BenQ_LCD\Driver (where d is 
the drive letter designator for the CD-ROM drive).
9.  Select the correct folder name of your monitor from provided driver list, and click 
Next.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Close.
You may be prompted to restart your computer after the driver update is complete.
The drive letter for your CD drive may differ from the example above depending upon your system - it may be 
D: or E: or F: etc.
 
						

							16  Getting the most from your BenQ monitor  
How to install on Windows 7 system
1.  Open Display Properties.
Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the 
name of your monitor from the menu.
Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, 
and right-click the name of your monitor from the menu.
2.  Select Properties from the menu.
3.  Click the 
Hardware tab.
4.  Click 
Generic PnP Monitor, and then the Properties button.
5.  Click the 
Driver tab and the Update Driver button.
6.  Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
7.  In the 
Update Driver Software window, select the option Browse my computer for 
driver software
.
8.  Click 
Browse and navigate to the following directory: d:\BenQ_LCD\Driver (where d is 
the drive letter designator for the CD-ROM drive).
9.  Select the correct folder name of your monitor from provided driver list, and click 
Next.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Close.
You may be prompted to restart your computer after the driver update is complete.
The drive letter for your CD drive may differ from the example above depending upon your system - it may be 
D: or E: or F: etc.
 
						

							  17   How to adjust your monitor
How to adjust your monitor
The control panel
No.NameDescription
1.   Control keys Accesses the functions or menu items displayed on the screen, 
right next to each key.
2.   Power key Turns the power on or off.
1
2
 
						

							18  How to adjust your monitor  
Basic menu operation
All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD 
menu to adjust all the settings on your monitor.
1.  Press any of the control keys.
2.  The hot key menu is displayed. The top three controls are custom keys and are designated 
for particular functions.
3.  Select 
Menu to access the main menu.
4.  In the main menu, follow the icons next to the control keys to make adjustments or 
selection. See Navigating the main menu on page 22 for details on the menu options.
No.OSD in hot key 
menuOSD icon 
in main 
menu
Function
Custom Key 1• By default, the key is the hot key for Picture Mode. 
To change the default settings, see Customizing the 
hot keys on page 20.
• For Up/Increase adjustment.
Picture Mode
Display Mode
Smart Scaling
Menu
Exit
Picture Mode
Display Mode
Smart Scaling
Menu
Exit
12
3 4
 
						

							  19   How to adjust your monitor
Custom Key 2• By default, the key is the hot key for Display Mode. 
To change the default settings, see Customizing the 
hot keys on page 20.
• For Down/Decrease adjustment.
Custom Key 3
 / • By default, the key is the hot key for 
Smart Scaling. 
To change the default settings, see Customizing the 
hot keys on page 20.
• Enters sub menus.
• Selects menu items.
MENU • Activates the main menu.
• Returns to the previous menu.
Exit Exits OSD menu.
No.OSD in hot key 
menuOSD icon 
in main 
menu
Function
• OSD = On Screen Display.
The hot keys only operate while the main menu is not currently displaying. Hot key displays will disappear after 
a few seconds of no key activity.
• To unlock the OSD controls, press and hold any key for 10 seconds.
 
						

							20  How to adjust your monitor  
Picture optimization
The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the Auto 
Adjustment
 function. Go to Display and Auto Adjustment to optimize the currently displayed 
image to the screen.
If you wish, you can always adjust the screen geometric settings manually using geometry menu 
items. To assist you in this endeavour, BenQ has provided a screen test image utility which you 
can use to check for screen color, grayscale and line gradient display.
1.  Run the test program auto.exe from CD-ROM. You could also use any other image, such as 
the desktop of your operating system. However, we recommend that you use auto.exe. As 
you run auto.exe, a test pattern displays.
2.  Press any of the control keys to bring up the hot key menu. Select 
Menu to enter the main 
menu.
3.  Go to 
Display and Auto Adjustment.
4.  If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), select 
Pixel 
Clock
 and adjust the monitor until the noise disappears.
5.  If you notice a horizontal noise, select 
Phase and adjust the monitor until the noise 
disappears.
Customizing the hot keys
The top 3 control keys (also called custom keys) perform as hot keys to provide direct access 
to pre-defined functions. You can change the default setting and designate different functions for 
these keys.
1.  Press any of the control keys to bring up the hot key menu, and press 
Menu to access the 
main menu.
2.  Go to 
System.
3.  Select the custom key you want to change.
4.  In the sub menu, select a function that can be accessed by this key. A pop-up message will 
appear, showing that the setup is complete.
Setting up your own game mode
There are several preset picture modes on your monitor that are suitable for games. To better 
suit your needs, you can change and save the related display settings, and switch to your own 
game mode easily.
1.  Adjust the related display settings in different OSD menus. Settings that can be customized 
for game mode are:
• Brightness (see page 25)
• Contrast (see page 25)
The default picture mode is RTS, which is designed for RTS games. If you prefer other picture modes, go to 
Picture Advanced and change setting in Picture Mode.
When you connect a digital video output using a digital (DVI or HDMI) cable to your monitor, the Auto 
Adjustment
 function will be disabled, because the monitor will automatically display the best image.
Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor 
when you use the 
Auto Adjustment function.