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BenQ Projector MX854UST User Manual

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    							Maintenance61
    Maintenance
    Care of the projector
    Your projector needs little maintenance. The only thing you need to do on a regular basis 
    is to keep the lens clean.
    Never remove any parts of the projector except the lamp. Contact your dealer if other 
    parts need replacing.
    Cleaning the Projector Mirror
    Remove the dust with a Bellows/Lens Blower readily available from camera shops to 
    prevent scratching the mirror with subsequently wiped.
    Cleaning the lens
    Clean the lens whenever you notice dirt or dust on the surface.
    • Use a canister of compressed air to remove dust. 
    • If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens 
    cleaner and gently wipe the lens surface.
    Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, 
    such as alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged 
    contact with rubber or vinyl materials may result in damage to the projector surface and 
    cabinet material.
    Cleaning the projector case
    Before you clean the case, turn the projector off using the proper shutdown procedure as 
    described in Shutting down the projector on page 47 and unplug the power cord.
    • To remove dirt or dust, wipe the case with a soft, lint-free cloth.
    • To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH 
    detergent. Then wipe the case.
    Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the 
    case.
    Storing the projector
    If you need to store the projector for an extended time, please follow the instructions 
    below:
    • Make sure the temperature and humidity of the storage area are within the 
    recommended range for the projector. Please refer to Specifications on page 70 or 
    consult your dealer about the range.
    • Retract the adjuster feet.
    • Remove the battery from the remote control.
    • Pack the projector in its original packing or equivalent.
    Transporting the projector
    It is recommended that you ship the projector with its original packing or equivalent.
    When you carry the projector yourself, please use the original box or a suitable soft carry 
    case. 
    						
    							Maintenance 62
    Lamp information
    Getting to know the lamp hour
    When the projector is in operation, the duration 
    (in hours) of lamp usage is automatically 
    calculated by the built-in timer. The method of 
    calculating the equivalent lamp hour is as follows: 
    Total (equivalent) lamp hour = A*(hours used in 
    Normal mode) + B*(hours used in Economic 
    mode) + 1.00*(hours used in SmartEco mode) 
    See Setting Lamp mode as Economic or SmartEco below for more information on Economic 
    mode.
    To obtain the lamp hour information:
    1. Press MENU/EXIT and then press ◄/► until the SYSTEM SETUP: Advanced 
    menu is highlighted.
    2. Press ▼ to highlight Lamp Settings and press MODE/ENTER. The Lamp 
    Settings page displays.
    3. You will see the Lamp Timer information displaying on the menu.
    4. To leave the menu, press MENU/EXIT.
    You can also get the lamp hour information on the INFORMATION menu.
    Extending lamp life
    The projection lamp is a consumable item. To keep the lamp life as long as possible, you 
    can do the following settings via the OSD menu.
    Setting Lamp mode as Economic or SmartEco
    Using Economic mode reduces system noise and power consumption by 15%. Using 
    SmartEco mode reduces system noise and lamp power consumption by up to 30%. If the 
    Economic or SmartEco mode is selected, the light output will be reduced and result in 
    darker projected pictures.
    Setting the projector in Economic or SmartEco mode also extends the lamp operation 
    life. To set Economic or SmartEco mode, go into the SYSTEM SETUP: Advanced > 
    Lamp Settings > Lamp mode menu and press ◄/► until your desired mode is 
    selected. 
    There is a time delay between lamp mode instances.
    ModelAB
    MX854UST/MW855UST 2 1.5
    MH856UST 2.33 1.75
    Lamp modeDescription
    Normal100% lamp brightness
    EconomicSaves 15% lamp power consumption
    SmartEcoSaves up to 30% lamp power consumption depending on the 
    content brightness level. 
    						
    							Maintenance63
    Setting Auto Power Off
    This function allows the projector to turn off automatically if no input source is detected 
    after a set period of time to prevent unnecessary waste of lamp life.
    To  s e t  Auto Power Off, go into the SYSTEM SETUP: Basic > Auto Power Off 
    menu and press ◄/►. The time period can be set from 5 to 30 minutes in 5-minute 
    increments. If the preset time lengths are not suitable for your presentation, select 
    Disable. The projector will not automatically shut down in a certain time period. 
    						
    							Maintenance 64
    Timing of replacing the lamp
    When the Lamp indicator lights up red or a message appears suggesting it is time to 
    replace the lamp, please install a new lamp or consult your dealer. An old lamp may cause a 
    malfunction in the projector and in some instances the lamp may explode.
    Go to http://www.benq.com for a replacement lamp.
    The Lamp indicator light and Temperature warning light will light up if the lamp becomes too 
    hot. Turn the projector off and let the projector cool for 45 minutes. If the lamp or Temp 
    indicator still lights up after turning the power back on, please contact your dealer. See 
    Indicators on page 68 for details.
    The following lamp warning displays will remind you to change the lamp.
    The warning messages below are for reference only. Please follow the actual on-screen 
    instructions to prepare and replace the lamp. 
    StatusMessage
    Install a new lamp for optimal performance. If the 
    projector is normally run with Economic 
    selected (See Setting Lamp mode as Economic or 
    SmartEco on page 62), you may continue to 
    operate the projector until the next lamp warning 
    appears.
    Press MODE/ENTER to dismiss the message.
    It is strongly recommended that you replace the 
    lamp at this age. The lamp is a consumable item. 
    The lamp brightness diminishes with use. This is 
    normal lamp behavior. You can replace the lamp 
    whenever you notice that the brightness level has 
    significantly diminished.
    Press MODE/ENTER to dismiss the message.
    The lamp MUST be replaced before the projector 
    will operate normally.
    Press MODE/ENTER to dismiss the message.
    Order a new lamp at www.benq.com
    OK
    Order Replacement Lamp
    Equivalent lamp hour > XXXX Hours
    Notice
    OK
    Notice
    Replace Lamp soon
    Equivalent lamp hour > XXXX Hours
    Order a new lamp at www.benq.com
    OK
    Notice
    Replace Lamp Now 
    Equivalent lamp hour > XXXX Hours
    Lamp usage time exceeded
    Order a new lamp at www.benq.com
    OK
    Notice
    Out of Lamp Usage Time
    Replace lamp (Refer to user manual)
    Then reset lamp timer
    Order a new lamp at www.benq.com 
    						
    							Maintenance65
    Replacing the lamp
    • If lamp replacement is performed while the projector is suspended upside-down from the 
    ceiling, make sure that no one is underneath the lamp socket to avoid any possible injury or 
    damage to the human eyes caused by fractured lamp.
    • To reduce the risk of electrical shock, always turn the projector off and disconnect the power 
    cord before changing the lamp.
    • To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before 
    replacing the lamp.
    • To reduce the risk of injuries to fingers and damage to internal components, use caution 
    when removing lamp glass that has shattered into sharp pieces.
    • To reduce the risk of injuries to fingers and/or compromising image quality by touching the 
    lens, do not touch the empty lamp compartment when the lamp is removed.
    • This lamp contains mercury. Consult your local hazardous waste regulations to dispose of 
    this lamp in a proper manner.
    • To assure optimal performance from the projector, it is recommended that you purchase a 
    BenQ projector lamp for lamp replacement.
    • Ensure good ventilation when handling broken lamps. We recommend that you use 
    respirators, safety glasses, goggles or face shield and wear protective clothing such as gloves.
    1. Turn the power off and disconnect the projector from the wall socket. If the lamp is 
    hot, avoid burns by waiting for approximately 45 minutes until the lamp has cooled. 
    2. Loosen the screw from the right side.
    3. Remove the lamp compartment cover 
    as shown.
    4. Loosen the two captive screws that 
    secure the lamp.
    • Do not turn the power on with the lamp 
    cover removed.
    • Do not insert your fingers between the 
    lamp and the projector. The sharp edges 
    inside the projector may cause injuries. 
    						
    							Maintenance 66
    10. Restart the projector.
    Do not turn the power on with the lamp cover removed.
    5. Lift the handle so that it stands up. Use 
    the handle to slowly pull the lamp out 
    of the projector.
    • Pulling it too quickly may cause the lamp to 
    break and scatter broken glass in the 
    projector.
    • Do not place the lamp in locations where 
    water might splash on it, children can reach 
    it, or near flammable materials.
    • Do not insert your hands into the projector 
    after the lamp is removed. If you touch the 
    optical components inside, it could cause 
    color unevenness and distortion of the 
    projected images.
    6. Insert the new lamp into the lamp 
    compartment and make sure it fits in 
    the projector.
    • Ensure the connectors are aligned.
    • If you experience resistance, lift the lamp 
    and start again.
    7. Tighten the screws that secure the 
    lamp.
    8. Ensure the handle is fully laid flat and 
    locked in place.
    • Loose screw may cause a bad connection, 
    which could result in malfunction.
    • Do not over tighten the screw.
    9. Replace the lamp compartment cover 
    on the projector and tighten the 
    screw. 
    						
    							Maintenance67
    Resetting the lamp timer
    11. After the startup logo, open the On-Screen Display (OSD) menu. Go to the 
    SYSTEM SETUP: Advanced > Lamp Settings menu. Press MODE/ENTER. 
    The Lamp Settings page displays. Highlight Reset lamp timer. A warning 
    message displays asking if you want to reset the lamp timer. Highlight Reset and 
    press MODE/ENTER. The lamp time will be reset to 0.
    Do not reset if the lamp is not new or replaced as this could cause damage. 
    Cleaning the projector mirror 
    Remove dust with a “Bellows/Lens Blower” readily available from Camera shops to prevent 
    scratching the mirror when subsequently wiped.
    • Always turn the projector off and allow to cool for at least 30 minutesprior to cleaning.
    • Never touch the projector mirror or Lens directly by hand. 
    						
    							Maintenance 68
    Indicators 
    LightStatus & DescriptionPow e rTe m pLamp
    Pow e r  eve n t s
    Orange Off OffStand-by mode
    Green
    FlashingOff OffPowering up
    Green Off OffNormal operation
    Orange
    FlashingOff OffProjector is cooling.
    Lamp events
    Off OffOrange 
    FlashingThe lamp ignition is not lit up.
    Off Off Red1. The projector needs 90 seconds to cool down. Or
    2. Please contact your dealer for assistance.
    Thermal events
    Red Red Red
    The fans are not 
    working.The projector has shutdown 
    automatically. If you try to re-start the 
    projector, it will shutdown again. 
    Please contact your dealer for 
    assistance. Red Red Off
    Red Red Orange
    Red Red Green
    Green Orange Off
    The internal temperature is too high.
    • The intake ventilation or the exhaust ventilation is blocked.
    • The projector may be in a poorly ventilated location.
    • The ambient temperature may be too high. Green Orange Red
    Green Orange Orange
    Green Orange Green
    Green Red Red
    System events
    Green Off Red
    The projector has shutdown automatically. If you try to re-start 
    the projector, it will shutdown again. Please contact your dealer 
    for assistance. Red 
    FlashingOff Off
    Red Off Red
    Off Green RedLamp door is open. Please check if the lamp door is open or not 
    closed properly. 
    						
    							Troubleshooting69
    Troubleshooting
    The projector does not turn on. 
    No picture 
    Blurred image 
    Remote control does not work 
    The password is incorrect 
    CauseRemedy
    There is no power from the power cable.Plug the power cord into the AC inlet on the 
    projector, and plug the power cord into the 
    power outlet. If the power outlet has a switch, 
    make sure that it is switched on.
    Attempting to turn the projector on again 
    during the cooling process.Wait until the cooling down process has 
    completed.
    CauseRemedy
    The video source is not turned on or 
    connected correctly.Turn the video source on and check that the signal 
    cable is connected correctly.
    The projector is not correctly connected 
    to the input signal device.Check the connection.
    The input signal has not been correctly 
    selected.Select the correct input signal with the SOURCE 
    key on the projector or remote control.
    CauseRemedy
    The projection lens is not correctly 
    focused.Adjust the focus of the lens using the focus ring.
    The projector and the screen are not 
    aligned properly.Adjust the projection angle and direction as well 
    as the height of the unit if necessary.
    CauseRemedy
    The battery is out of power. Replace the battery with new one.
    There is an obstacle between the remote 
    control and the projector.Remove the obstacle.
    You are too far away from the projector. Stand within 7 meters (23 feet) of the projector.
    CauseRemedy
    You do not remember the password.Please see Entering the password recall 
    procedure on page 32 for details. 
    						
    							Specifications 70
    Specifications
    Projector specifications
    All specifications are subject to change without notice. 
    Optical
    Resolution
    MX854UST
    1024 x 768  XGA
    MW855UST
    1280 x 800  WXGA
    MH856UST
    1920 x 1080  1080p
    Display system
    Single-chip DLP™ system
    Lens F/Number
    F = 2.5, f = 5.1 mm
    Clear focus range (from IO to screen)
    MX854UST/MW855UST
    0.28m~0.45m
    MH856UST
    0.34m~0.51m
    Lamp
    MX854UST/MW855UST
    240W lamp
    MH856UST
    280W lamp
    Electrical
    Power supply
    AC100-240V, 3.8A
    50-60 Hz (Automatic)
    Power consumption
    MX854UST/MW855UST
    305W (Max); < 0.5W (Standby)
    MH856UST
    350W (Max); < 0.5W (Standby)
    Mechanical
    Weight
    11  l b s  ( 5  K g )
    Output terminals
    Speaker
    10 watt x 2
    Audio signal output
    PC audio jack x 1
    Monitor Out
    D-Sub 15-pin (female) x1
    Control
    USB
    Type-B mini USB 
    (Optional for PointWrite kit)
    Type-A power supply 5V /2A 
    (Optional for PointWrite Touch module)
    RS-232 serial control
    9 pin x 1
    IR receiver x 1
    LAN control
    RJ45 x 1
    Input terminals
    Computer input
    RGB input
    D-Sub 15-pin (female) x 2
    Video signal input
    S-VIDEO
    Mini DIN 4-pin port x 1
    VIDEO
    RCA jack x 1
    SD/HDTV signal input
    Analog-Component (through RGB input)
    Digital - HDMI x 1
    HDMI/MHL x 1
    Audio signal input
    Audio in
    PC audio jack x 1
    RCA audio jack (L/R) x 1
    Environmental Requirements
    Operating temperature
    0°C–40°C at sea level
    Operating relative humidity
    10%–90% (without condensation)
    Operating altitude
    0–1499 m at 0°C–35°C
    1500–3000 m at 0°C–30°C (with High 
    Altitude Mode on) 
    						
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