BenQ Projector MS524 User Manual

Troubleshooting 51
Troubleshooting
The projector does not turn on.
No picture
Blurred image
Remote control does not work
The password is incorrect
CauseRemedy
There is no power from the power cord.Plug the power cord into the AC power jack on 
the projector, and plug the power cord into the 
power outlet. If the power outlet has a switch, 
make sure that it is switched on.
Attempting to turn the projector on again 
during the cooling process.Wait until the cooling down process has 
completed....

Specifications 52
Specifications
Projector specifications
All specifications are subject to change without notice.
Optical
Resolution
MS524/MS514H: 800 x 600 SVGA
MX525: 1024 x 768 XGA
MW526/TW526: 1280 x 800 WXGA
Display system
1-CHIP DMD
Lens F/Number
F = 2.56 ~ 2.8, f = 21 ~ 23.1 mm
Clear focus range
MS524/MS514H/MX525: 
2.26
–5.66 m @ Wide, 
2.49–4.98 m  @ Tele
MW526/TW526: 
1.94
–4.84 m @ Wide, 
2.13–4.26 m  @ Tele
Lamp
190 W lamp
Electrical
Power supply
AC100–240V, 2.7 A, 50–60 Hz (Automatic)
Power...

Specifications 53
Dimensions
283 mm (W) x 95 mm (H) x 222 mm (D)
Ceiling mount installation
283
222
95
Unit: mm 59.554.46
59.5
54.46
207.54
71.75
201.55
71.654.93
105.77
625.86
128.9 81.9
577.7
537.9
44.94
104.42
225.4
Ceiling Mount screw: M4
(Max L = 25 mm; Min L = 20 mm)
Unit: mm 

Specifications 54
Timing chart
Supported timing for PC input
•  *Supported timing for 3D signal in Frame Sequential, Top Bottom and Side by Side formats.
**Supported timing for 3D signal in Frame Sequential format.
***Supported timing for 3D signal in Top Bottom and Side by Side formats.
ResolutionMode
Ve r t i c a l  
Frequency 
(Hz)Horizontal 
Frequency 
(kHz)Pixel 
Frequency
(MHz)
640 x 480VGA_60* 59.940 31.469 25.175
VGA_72 72.809 37.861 31.500
VGA_75 75.000 37.500 31.500
VGA_85 85.008 43.269 36.000...

Specifications 55
•  The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is 
possible that some timings cannot be chosen.
Supported timing for HDMI (HDCP) input
•  *Supported timing for 3D signal in Frame Sequential, Top Bottom and Side by Side formats.
**Supported timing for 3D signal in Frame Sequential format.
***Supported timing for 3D signal in Top Bottom and Side by Side formats.
•  The timings showing above may not be supported due to EDID file and...

Specifications 56
*Supported timing for 3D signal in Frame Sequential format.
**Supported timing for 3D signal in Frame Packing, Top Bottom and Side by Side formats.
***Supported timing for 3D signal in Frame Sequential, Frame Packing, Top Bottom and Side by Side 
formats.
****Supported timing for 3D signal in Side by Side format.
*****Supported timing for 3D signal in Top Bottom and Side by Side formats.
Supported timing for Component-YPbPr input
•  *Supported timing for 3D signal in Frame Sequential...

Specifications 57
Supported timing for Video and S-Video inputs
*Supported timing for 3D signal in Frame Sequential format.
Video modeHorizontal 
Frequency (kHz)Ve r t i c a l  F r e q u e n c y  
(Hz)Color sub-carrier 
Frequency (MHz)
NTSC* 15.73 60 3.58
PAL 15.63 50 4.43
SECAM 15.63 50 4.25 or 4.41
PAL-M 15.73 60 3.58
PAL-N 15.63 50 3.58
PAL-60 15.73 60 4.43
NTSC4.43 15.73 60 4.43 

Warranty and Copyright information 58
Warranty and Copyright information
Limited warranty
BenQ warrants this product against any defects in material and workmanship, under 
normal usage and storage.
Proof of purchase date will be required with any warranty claim. In the event this product 
is found to be defective within the warranty period, BenQs only obligation and your 
exclusive remedy shall be replacement of any defective parts (labor included). To obtain 
warranty service, immediately notify the...