BenQ Projector I500 User Manual

							i500
Digital Projector Personal Smart Series
User Manual 
						

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Copyright and disclaimerCopyrightCopyright © 2016 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a 
retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, 
manual or otherwise, without the prior written permission of BenQ Corporation.
All other logos, products, or company names mentioned in this manual may be the registered trademarks or copyrights of their respective companies, 
and are used for informational purposes only.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by BenQ Corporation is 
under license.DisclaimerBenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims 
any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to 
make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes. This 
user manual aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time 
without prior notice. Please visit http://www.benq.com for the latest version of this manual.Wa r r a n t yBenQ warrants this product against any defects in material and workmanship, under normal usage and storage.
Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ’s 
only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify 
the dealer from which you purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ’s written instructions, especially the 
ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 3000 meters, and avoiding to operate 
the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country.
For other information, please visit www.BenQ.com. 
						

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Statement regarding hyperlinks and third-party websitesBenQ is not responsible for the content of the websites or of similar resources, which are maintained and controlled by third parties, that may be 
linked from this product. Providing links to those websites or to similar resources does not mean that BenQ makes any warranty or representation to 
their content by expression or by implication.
Any third party content or service preinstalled in this product is provided as is. BenQ does not, by expression or by implication, make any warrant to 
the content or to the services provided by third parties. BenQ does not warrant or guarantee that the content or services provided by third parties 
are accurate, effective, most up-to-date, legal, or complete. Under no circumstances shall BenQ be liable for the content or services provided by third 
parties including their negligence.
Services provided by third parties may be terminated temporarily or permanently. BenQ does not warrant or guarantee that any content or services 
provided by third parties are in good condition at any time, and is not liable for the termination of the said content and services.
In addition, BenQ is not involved in any transactions you conduct in the websites or similar resources maintained by third parties.
You should contact the content or service providers for any questions, concerns, or disputes. 
						

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Table of contentsCopyright and disclaimer ........................................................................................................................................................................... 2
Copyright ................................................................................................................................................................................................................... 2
Disclaimer .................................................................................................................................................................................................................. 2
Warranty .................................................................................................................................................................................................................... 2
Statement regarding hyperlinks and third-party websites .............................................................................................................................. 3
Package contents  .......................................................................................................................................................................................10
Standard accessories ............................................................................................................................................................................................. 10
Introduction ................................................................................................................................................................................................11
Projector features.................................................................................................................................................................................................. 11
Front and upper side view.................................................................................................................................................................................................................... 13
Controls and functions ......................................................................................................................................................................................... 17
Control panel ........................................................................................................................................................................................................................................... 17
Remote control ....................................................................................................................................................................................................................................... 18
Installation ...................................................................................................................................................................................................22
Choosing a location............................................................................................................................................................................................... 22
Projection dimensions ............................................................................................................................................................................................................................ 24
Connecting with video equipment ...................................................................................................................................................................................................... 27
Connecting a USB flash drive ............................................................................................................................................................................................................... 30
Operations ..................................................................................................................................................................................................31
Starting up the projector ..................................................................................................................................................................................... 31
Using the security bar ............................................................................................................................................................................................................................ 37 
						

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Selecting an input source ..................................................................................................................................................................................... 37
Adjusting the projection angle ..............................................................................................................................................................................................................39
Fine-tuning the image clarity .................................................................................................................................................................................................................40
Correcting keystone ...............................................................................................................................................................................................................................40
The Bluetooth speaker ......................................................................................................................................................................................... 41
Pairing with the Bluetooth speaker .....................................................................................................................................................................................................41
Ending a Bluetooth connection ............................................................................................................................................................................................................42
Deactivating the Bluetooth speaker ....................................................................................................................................................................................................42
BenQ Launcher ..................................................................................................................................................................................... 43
Operating under the BenQ Launcher mode .............................................................................................................................................. 43
Accessing the BenQ Launcher main page .....................................................................................................................................................................................43
Using the BenQ Launcher applications ..........................................................................................................................................................................................44
Accessing the BenQ Launcher menus ............................................................................................................................................................................................44
Using the BenQ Launcher Settings page........................................................................................................................................................................................47
Using the All Apps page.........................................................................................................................................................................................................................49
Changing network settings ....................................................................................................................................................................................................................49
Inputting text ............................................................................................................................................................................................................................................50
Navigating the OSD menus  .................................................................................................................................................................... 51
About the OSD menus ........................................................................................................................................................................................ 51
Using the OSD menu............................................................................................................................................................................................ 53
Maintenance ............................................................................................................................................................................................... 60
Care of the projector ........................................................................................................................................................................................... 60
Cleaning the lens......................................................................................................................................................................................................................................60
Cleaning the projector case ..................................................................................................................................................................................................................60
Transporting the projector ...................................................................................................................................................................................................................61
LED Lamp information ......................................................................................................................................................................................... 61
Getting to know the lamp hour ...........................................................................................................................................................................................................61 
						

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Extending lamp life .................................................................................................................................................................................................................................. 61
Troubleshooting .........................................................................................................................................................................................65
Specifications ...............................................................................................................................................................................................67
Projector specifications.......................................................................................................................................................................................................................... 67
3/30/16 
						

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Important safety instructionsYour projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this 
product, it is important that you follow the instructions mentioned in this manual and marked on the product.
1.  Please read this user manual before you operate your projector. 
Keep this manual in a safe place for future reference.
2.  Always place the projector on a level, horizontal surface during 
operation.
-  Do not place the projector on an unstable cart, stand, or table as 
it may fall and be damaged.
-  Do not place inflammables near the projector.
-  Do not use if tilted at an angle of more than 10 degrees left to 
right, nor at angle of more than 15 degrees front to back.3.  Do not store the projector on end vertically. Doing so may cause 
the projector to fall over, causing injury or resulting in damage.
4.  Do not place the projector in any of the following environments:
-  Space that is poorly ventilated or confined. Allow at least 50 cm 
clearance from walls and free flow of air around the projector.
-  Locations where temperatures may become excessively high, such 
as the inside of a car with all windows closed.
-  Locations where excessive humidity, dust, or cigarette smoke may 
contaminate optical components, shorten the projector’s lifespan 
and darken the screen.
-  Locations near fire alarms.
-  Locations with an ambient temperature above 35°C/95°F. 
						

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-  Locations where the altitudes are higher than 3000 m (10000 
feet).
5.  Do not block the vents holes while the projector is on (even in 
standby mode).
-  Do not cover the projector with any item.
-  Do not place the projector on a blanket, bedding or any other soft 
surface.
6.  In areas where the mains power supply voltage may fluctuate by 
±10 volts, it is recommended that you connect the projector 
through a power stabilizer, surge protector or uninterruptible 
power supply (UPS) as appropriate to your situation.
7.  Do not step on the projector or place any objects upon it.8.  Do not place liquids near or on the projector. Liquids spilled into 
the projector will void your warranty. If the projector does 
become wet, disconnect it from the power point and call BenQ to 
have the projector repaired.
9.  Do not look straight into the projector lens during operation. It 
may harm your sight.
10.  Do not operate the projector lamp beyond the rated lamp life. 
Excessive operation of lamps beyond the rated life could cause a 
lamp to break on rare occasions.
11.  The lamp becomes extremely hot during operation. Allow the 
projector to cool for approximately 45 minutes prior to removing 
the lamp assembly for replacement. 
						

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12.  This projector is capable of displaying inverted images for ceiling 
installation. 
13.  Do not attempt to disassemble this projector. There are dangerous 
high voltages inside which may cause death if you should come into 
contact with live parts.
Under no circumstances should you ever undo or remove any 
other covers. Refer servicing only to suitably qualified professional 
service personnel.
 Please keep the original packing for possible future 
shipment. If you need to pack your projector after use, 
adjust the projection lens to an appropriate position, put 
the lens cushion around the lens, and fit the lens cushion 
and projector cushion together to prevent damage 
during transportation.
14.  When you think service or repair is required, take the projector 
only to a suitably qualified technician.
Moisture condensationNever operate the projector immediately after moving it from a cold 
location to a hot location. When the projector is exposed to such a 
change in temperature, moisture may condense on the crucial internal 
parts. To prevent the projector from possible damage, do not use the 
projector for at least 2 hours when there is a sudden change in 
temperature.Avoid volatile liquidsDo not use volatile liquids, such as insecticide or certain types of 
cleaner, near the projector. Do not have rubber or plastic products 
touching the projector for a long time. They will leave marks on the 
finish. If cleaning with a chemically treated cloth, be sure to follow the 
cleaning product’s safety instructions.DisposalThis product contains the following materials which are harmful to 
human bodies and environment.
• Lead, which is contained in solder.
• Mercury, which is used in the lamp.
To dispose of the product or used lamps, consult your local 
environment authorities for regulations.
The illustrations and the images shown in this document 
are for your reference. The actual content may vary by 
the product supplied for your region. 
						

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Package contentsCarefully unpack and verify that you have the items below. Some of the items may not be available depending on your region of purchase. Please check 
with your place of purchase.Standard accessories
•  Some of the accessories may vary from region to region.
•  The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.
Projector
Adapter
Remote Control with Battery
HDMI Cable
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