BenQ Mx722 Users Manual
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Maintenance 51 Replacing the lamp • To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord before changing the lamp. • To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the lamp. • To reduce the risk of injuries to fingers and damage to internal components, use caution when removing lamp glass that has shattered into sharp pieces. • To reduce the risk of injuries to fingers and/or compromising image quality by touching the lens, do not touch the empty lamp compartment when the lamp is removed. • This lamp contains mercury. Consult your local hazardous waste regulations to dispose of this lamp in a proper manner. • To assure optimal performance from the projector, it is recommended that you purchase a qualified projector lamp for lamp replacement. • If lamp replacement is performed while the projector is suspended upside-down from the ceiling, make sure that no one is underneath the lamp socket to avoid any possible injury or damage to the human eyes caused by fractured lamp. 1. Turn the power off and disconnect the projector from the power outlet. If the lamp is hot, avoid burns by waiting for approximately 45 minutes until the lamp has cooled. 2. Loosen the screw(s) that secures the lamp cover on the side of the projector until the lamp cover loosens. 3. Remove the lamp cover from the projector. • Do not turn the power on with the lamp cover removed. • Do not insert your fingers between the lamp and the projector. The sharp edges inside the projector may cause injuries. 4. Disconnect the lamp connector from the projector as illustrated. 5. Loosen the screw that secures the lamp. 6. Lift the handle so that it stands up. 3 5 64 Downloaded From projector-manual.com BenQ Manuals
Maintenance 5214. Connect the power and restart the projector. Do not turn the power on with the lamp cover removed. 7. Use the handle to slowly pull the lamp out of the projector. • Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector. • Do not place the lamp in locations where water might splash on it, children can reach it, or near flammable materials. • Do not insert your hands into the projector after the lamp is removed. If you touch the optical components inside, it could cause color unevenness and distortion of the projected images. 8. As shown in the figure, lower the new lamp. 9. Tighten the screw that secures the lamp. 10. Ensure the handle is fully laid flat and locked in place. 11. Reconnect the lamp connector. • Loose screw may cause a bad connection, which could result in malfunction. • Do not over tighten the screw. 12. Replace the lamp cover on the projector. 13. Tighten the screw(s) that secures the lamp cover. • Loose screw may cause a bad connection, which could result in malfunction. • Do not over tighten the screw. 9 1011 12 Downloaded From projector-manual.com BenQ Manuals
Maintenance 53 Resetting the lamp timer 15. After the startup logo, open the On-Screen Display (OSD) menu. Go to the SYSTEM SETUP: Advanced > Lamp Settings menu. Press MODE/ENTER. The Lamp Settings page displays. Highlight Reset Lamp Timer. A warning message is displayed asking if you want to reset the lamp timer. Highlight Reset and press MODE/ENTER. The lamp time will be reset to “0”. Do not reset if the lamp is not new or replaced as this could cause damage. Downloaded From projector-manual.com BenQ Manuals
Maintenance 54 Indicators LightStatus & Description Powe r ev e n t s Orange Off OffStand-by mode. Green FlashingOff OffPowering up. Green Off OffNormal operation. Orange FlashingOff OffNormal power-down cooling Red Off OffDownload Green Off RedCW start fail Red Flashing Off OffScaler shutdown fail (data board) Red Off RedScaler reset fail (video projector only) Off Red OffLAN download fail Off Green OffLAN download processing Green Off OffBurn-in ON Green Green GreenBurn-in OFF Lamp events Off Off RedLamp1 error in normal operation Off OffRed FlashingLamp is not lit up Thermal events Red Red OffFan 1 error (the actual fan speed is +25% outside the desired speed) RedRed FlashingOffFan 2 error (the actual fan speed is +25% outside the desired speed) Red Green OffFan 3 error (the actual fan speed is +25% outside the desired speed) Red FlashingRed FlashingOffTemperature 1 error (over limited temperature) GreenRed FlashingOffThermal Sensor 1 open error Green Green OffThermal Sensor 1 short error GreenGreen FlashingOffThermal IC #1 I2C Connection error Green FlashingRed OffTemperature 2 error (over limited temperature) Green FlashingRed FlashingOffThermal Sensor 2 open error Green FlashingGreen OffThermal Sensor 2 short error Green FlashingGreen FlashingOffThermal IC #2 I2C Connection error Downloaded From projector-manual.com BenQ Manuals
Troubleshooting 55 Troubleshooting The projector does not turn on. No picture Blurred image Remote control does not work The password is incorrect CauseRemedy There is no power from the power cord.Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on. Attempting to turn the projector on again during the cooling process.Wait until the cooling down process has completed. CauseRemedy The video source is not turned on or connected correctly.Turn the video source on and check that the signal cable is connected correctly. The projector is not correctly connected to the input signal device.Check the connection. The input signal has not been correctly selected.Select the correct input signal with the SOURCE key on the projector or remote control. The lens cover is still closed. Open the lens cover. CauseRemedy The projection lens is not correctly focused.Adjust the focus of the lens using the focus ring. The projector and the screen are not aligned properly.Adjust the projection angle and direction as well as the height of the projector if necessary. The lens cover is still closed. Open the lens cover. CauseRemedy The battery is out of power. Replace the battery with new ones. There is an obstacle between the remote control and the projector.Remove the obstacle. You are too far away from the projector. Stand within 8 meters (26 feet) of the projector. CauseRemedy You do not remember the password.Please see Entering the password recall procedure on page 24 for details. Downloaded From projector-manual.com BenQ Manuals
Specifications 56 Specifications Projector specifications All specifications are subject to change without notice. Optical Resolution 1024 x 768 XGA Display system 1-CHIP DMD Lens F/Number F = 2.59-2.87 Lamp 300 W lamp Electrical Power supply AC100–240V, 4.5 A, 50-60 Hz (Automatic) Power consumption 398 W (Max); < 0.5 W (Standby) Mechanical Weight 3.8 Kg (8.4 lbs) Output terminals RGB output D-Sub 15-pin (female) x 1 Speaker (Stereo) 10 watt x 2 Audio signal output PC audio jack x 1 Control RS-232 serial control 9 pin x 1 IR receiver x 2 USB port (Mini-B x 1) RJ-45 LAN port x 1 12V trigger x 1 (Max. 1A) Input terminals Computer input RGB input D-Sub 15-pin (female) x 2 Video signal input S-VIDEO Mini DIN 4-pin port x 1 VIDEO RCA jack x 1 SD/HDTV signal input Analog - Component RCA jack x 3 (through RGB input) Digital - HDMI V1.4 x 1 Audio signal input Audio in PC audio jack x 2 RCA audio jack (L/R) x 2 Microphone jack x 1 Environmental Requirements Operating temperature 0°C–40°C at sea level Operating relative humidity 10%–90% (without condensation) Operating altitude 0–1499 m at 0°C–35°C 1500–3000 m at 0°C–30°C (with High Altitude Mode on) Downloaded From projector-manual.com BenQ Manuals
Specifications 57 Dimensions Ceiling mount installation 238 120.5 4250.5 Unit: mm 339 633 25 127.7 577.7 537.9 125.99 176.29 254.29 130.93 71.46228 65.5 84 242.04 338.99Ceiling Mount screw: M4 (Max L = 25 mm; Min L = 20 mm) Unit: mm Downloaded From projector-manual.com BenQ Manuals
Specifications 58 Timing chart Supported timing for PC input • *Supported timing for 3D signal with Frame Sequential, Top Bottom and Side by Side format. **Supported timing for 3D signal with Frame Sequential format. ***Supported timing for 3D signal with Top Bottom and Side by Side format. ResolutionMode Ve r t i c a l Frequency (Hz)Horizontal Frequency (kHz)Pixel Frequency (MHz) 640 x 480VGA_60* 59.940 31.469 25.175 VGA_72 72.809 37.861 31.500 VGA_75 75.000 37.500 31.500 VGA_85 85.008 43.269 36.000 720 x 400 720 x 400_70 70.087 31.469 28.3221 SVGA_60* 60.317 37.879 40.000 800 x 600SVGA_72 72.188 48.077 50.000 SVGA_75 75.000 46.875 49.500 SVGA_85 85.061 53.674 56.250 SVGA_120** (Reduce Blanking)119.854 77.425 83.000 1024 x 768XGA_60* 60.004 48.363 65.000 XGA_70 70.069 56.476 75.000 XGA_75 75.029 60.023 78.750 XGA_85 84.997 68.667 94.500 XGA_120** (Reduce Blanking)119.989 97.551 115.5 1152 x 864 1152 x 864_75 75 67.5 108 1280 x 768 1280 x 768_60* 59.87 47.776 79.5 1024 x 576BenQ Notebook Timing60.0 35.820 46.966 1024 x 600BenQ Notebook Timing64.995 41.467 51.419 1280 x 720 1280 x 720_60* 60 45.000 74.250 1280 x 800WXGA_60* 59.810 49.702 83.500 WXGA_75 74.934 62.795 106.500 WXGA_85 84.880 71.554 122.500 WXGA_120** (Reduce Blanking)119.909 101.563 146.25 1280 x 1024SXGA_60*** 60.020 63.981 108.000 SXGA_75 75.025 79.976 135.000 SXGA_85 85.024 91.146 157.500 1280 x 9601280 x 960_60*** 60.000 60.000 108 1280 x 960_85 85.002 85.938 148.500 1360 x 768 1360 x 768_60*** 60.015 47.712 85.500 1440 x 900 WXGA+_60*** 59.887 55.935 106.500 1400 x 1050 SXGA+_60*** 59.978 65.317 121.750 1600 x 1200 UXGA*** 60.000 75.000 162.000 1680 x 1050 1680x1050_60*** 59.954 65.29 146.25 640 x 480@67Hz MAC13 66.667 35.000 30.240 832 x 624@75Hz MAC16 74.546 49.722 57.280 1024 x 768@75Hz MAC19 74.93 60.241 80.000 1152 x 870@75Hz MAC21 75.06 68.68 100.00 Downloaded From projector-manual.com BenQ Manuals
Specifications 59 • The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen. Supported timing for HDMI (HDCP) input • *Supported timing for 3D signal with Frame Sequential, Top Bottom and Side by Side format. **Supported timing for 3D signal with Frame Sequential format. ***Supported timing for 3D signal with Top Bottom and Side by Side format. • The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen. ResolutionModeVe r t i c a l Frequency (Hz)Horizontal Frequency (kHz)Pixel Frequency (MHz) 640 x 480VGA_60* 59.940 31.469 25.175 VGA_72 72.809 37.861 31.500 VGA_75 75.000 37.500 31.500 VGA_85 85.008 43.269 36.000 720 x 400 720 x 400_70 70.087 31.469 28.3221 800 x 600SVGA_60* 60.317 37.879 40.000 SVGA_72 72.188 48.077 50.000 SVGA_75 75.000 46.875 49.500 SVGA_85 85.061 53.674 56.250 SVGA_120** (Reduce Blanking)119.854 77.425 83.000 1024 x 768XGA_60* 60.004 48.363 65.000 XGA_70 70.069 56.476 75.000 XGA_75 75.029 60.023 78.750 XGA_85 84.997 68.667 94.500 XGA_120** (Reduce Blanking)119.989 97.551 115.5 1152 x 864 1152 x 864_75 75 67.5 108 1280 x 768 1280 x 768_60* 59.87 47.776 79.5 1024 x 576@60Hz BenQ Notebook Timing 60.00 35.820 46.996 1024 x 600@65Hz BenQ Notebook Timing 64.995 41.467 51.419 1280 x 720 1280 x 720_60* 60 45.000 74.250 1280 x 800WXGA_60* 59.810 49.702 83.500 WXGA_75 74.934 62.795 106.500 WXGA_85 84.880 71.554 122.500 WXGA_120** (Reduce Blanking)119.909 101.563 146.25 1280 x 1024SXGA_60*** 60.020 63.981 108.000 SXGA_75 75.025 79.976 135.000 SXGA_85 85.024 91.146 157.500 1280 x 9601280 x 960_60*** 60.000 60.000 108 1280 x 960_85 85.002 85.938 148.500 1360 x 768 1360 x 768_60*** 60.015 47.712 85.500 1440 x 900 WXGA+_60*** 59.887 55.935 106.500 1400 x 1050 SXGA+_60*** 59.978 65.317 121.750 1600 x 1200 UXGA*** 60.000 75.000 162.000 1680 x 1050 1680x1050_60*** 59.954 65.290 146.250 640 x 480@67Hz MAC13 66.667 35.000 30.240 832 x 624@75Hz MAC16 74.546 49.722 57.280 1024 x 768@75Hz MAC19 74.93 60.241 80.000 1152 x 870@75Hz MAC21 75.06 68.68 100.00 Downloaded From projector-manual.com BenQ Manuals
Specifications 60 *Supported timing for 3D signal with Frame Sequential format. **Supported timing for 3D signal with Frame Packing format. ***Supported timing for 3D signal with Side by Side format. Supported timing for Component-YPbPr input • *Supported timing for 3D signal with Frame Sequential format. • Displaying a 1080i(1125i)@60Hz or 1080i(1125i)@50Hz signal may result in slight image vibration. TimingResolutionVe r t i c a l Frequency (Hz)Horizontal Frequency (kHz)Pixel Frequency (MHz)Remark 480i* 720 x 480 59.94 15.73 27 HDMI only 480p 720 x 480 59.94 31.47 27 HDMI/DVI 576i 720 x 576 50 15.63 27 HDMI only 576p 720 x 576 50 31.25 27 HDMI/DVI 720/50p** 1280 x 720 50 37.5 74.25 HDMI/DVI 720/60p** 1280 x 720 60 45.00 74.25 HDMI/DVI 1080/50i*** 1920 x 1080 50 28.13 74.25 HDMI/DVI 1080/60i*** 1920 x 1080 60 33.75 74.25 HDMI/DVI 1080/24P** 1920 x 1080 24 27 74.25 HDMI/DVI 1080/25P 1920 x 1080 25 28.13 74.25 HDMI/DVI 1080/30P 1920 x 1080 30 33.75 74.25 HDMI/DVI 1080/50P 1920 x 1080 50 56.25 148.5 HDMI/DVI 1080/60P 1920 x 1080 60 67.5 148.5 HDMI/DVI TimingResolutionVe r t i c a l Frequency (Hz)Horizontal Frequency (kHz)Pixel Frequency (MHz) 480i* 720 x 480 59.94 15.73 13.5 480p 720 x 480 59.94 31.47 27 576i 720 x 576 50 15.63 13.5 576p 720 x 576 50 31.25 27 720/50p 1280 x 720 50 37.5 74.25 720/60p 1280 x 720 60 45.00 74.25 1080/50i 1920 x 1080 50 28.13 74.25 1080/60i 1920 x 1080 60 33.75 74.25 1080/24P 1920 x 1080 24 27 74.25 1080/25P 1920 x 1080 25 28.13 74.25 1080/30P 1920 x 1080 30 33.75 74.25 1080/50P 1920 x 1080 50 56.25 148.5 1080/60P 1920 x 1080 60 67.5 148.5 Downloaded From projector-manual.com BenQ Manuals