BenQ Mx501/ms500/mx501-v/ms500-v Digital Projector User Manual

Troubleshooting 51
Troubleshooting
The projector does not turn on.
No picture
Blurred image
Remote control does not work
The password is incorrect
CauseRemedy
There is no power from the power 
cord.Plug the power cord into the AC power jack on 
the projector, and plug the power cord into the 
power outlet. If the power outlet has a switch, 
make sure that it is switched on.
Attempting to turn the projector on 
again during the cooling process.Wait until the cooling down process has 
completed....

Specifications 52
Specifications
Projector specifications
All specifications are subject to change without notice.
Optical
Resolution
(MX501/MX501-V)
1024 x 768 XGA
(MS500/MS500-V)
800 x 600 SVGA
Display system
1-CHIP DMD
Lens F/Number
F = 2.56-2.8
Lamp
220 W lamp
Electrical
Power supply
AC100–240V, 3.2 A, 50-60 Hz (Automatic)
Power consumption
322 W (Max); < 1 W (Standby)
Mechanical
We i g h t
2.4 Kg (5.29 lbs)
Output terminals
RGB output
D-Sub 15-pin (female) x 1
Speaker
(Stereo) 2 watt x 1
Audio sig...

Specifications 53
Dimensions
287.3 mm (W) x 100.4 mm (H) x 232.6 mm (D)
Ceiling mount installation
287.3
232.6
100.4
62
62
445.95
397.90
364.40
83.38
141.88
232.6 123.0 78
287.3
207.6
77
76.5
34.5
199.6
Ceiling Mount screw: 
M4 x 8 (Max L = 8 mm)
Unit: mm 

Specifications 54
Timing chart
Supported timing for PC input
*Supported timing for 3D signal with frame sequential format.
ResolutionMode
Vertical 
Frequency 
(Hz)Horizontal 
Frequency 
(kHz)Pixel 
Frequency
(MHz)
640 x 480VGA_60 59.940 31.469 25.175
VGA_72 72.809 37.861 31.500
VGA_75 75.000 37.500 31.500
VGA_85 85.008 43.269 36.000
720 x 400 720 x 400_70 70.087 31.469 28.3221
800 x 600SVGA_56 56.25 35.156 36
SVGA_60 60.317 37.879 40.000
SVGA_72 72.188 48.077 50.000
SVGA_75 75.000 46.875 49.500
SVGA_85...

Specifications 55
Supported timing for Component-YPbPr input
Displaying a 1080i(1125i)@60Hz or 1080i(1125i)@50Hz signal may result in slight image 
vibration.
Supported timing for Video and S-Video inputs
TimingResolutionVertical 
Frequency (Hz)Horizontal 
Frequency (kHz)Pixel Frequency 
(MHz)
480i 720 x 480 59.94 15.73 13.5
480p 720 x 480 59.94 31.47 27
576i 720 x 576 50 15.63 13.5
576p 720 x 576 50 31.25 27
720/50p 1280 x 720 50 37.5 74.25
720/60p 1280 x 720 60 45.00 74.25
1080/50i 1920 x 1080 50 28.13...

Warranty and Copyright information 56
Warranty and Copyright information
Limited warranty
BenQ warrants this product against any defects in material and workmanship, under normal 
usage and storage.
Proof of purchase date will be required with any warranty claim. In the event this product is 
found to be defective within the warranty period, BenQs only obligation and your exclusive 
remedy shall be replacement of any defective parts (labor included). To obtain warranty 
service, immediately notify the...