BenQ Ms517 Users Manual

							
Maintenance 61
Timing of replacing the lamp
When the Lamp indicator  lights up red or a message appears suggesting it is time to 
replace the lamp, please install a new lamp or  consult your dealer. An old lamp may cause a 
malfunction in the projector and in some instances the lamp may explode.
Do not attempt to replace the lamp yourself . Contact the qualified service personnel for 
replacement.
The Lamp indicator light and Temperature warning light will light up if the lamp becomes too 
hot. See  Indicators on page 65  for details.
The following lamp warning displays will remind you to change the lamp.
The warning messages below are for reference  only. Please follow the actual on-screen 
instructions to prepare and replace the lamp.
XXXX shown in the above messages are numbers  that vary depending on different models.
StatusMessage
Install a new lamp for optimal performance. If the 
projector is normally run with Economic 
selected ( Setting Lamp mode eco function as 
Economic or SmartEco mode on page 59 ), you 
may continue to operate the projector until the 
next lamp warning appears.
A new lamp should be fitted to avoid the 
inconvenience when the projector runs out of 
lamp time.
It is strongly recommended that you replace the 
lamp at this stage. The lamp is a consumable item. 
The lamp brightness diminishes with use. This is 
normal lamp behavior. You can replace the lamp 
whenever you notice that the brightness level has 
significantly diminished.
The lamp MUST be replaced before the projector 
will operate normally.
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Maintenance
62
Replacing the lamp
•Hg - Lamp contains mercury. Manage in accordance with local 
disposal laws. See www.lamprecycle.org.
• If lamp replacement is performed while the  projector is suspended upside-down from the 
ceiling, make sure that no one  is underneath the lamp socket to  avoid any possible injury or 
damage to the human eyes  caused by fractured lamp.
• To reduce the risk of electrical shock, always  turn the projector off and disconnect the power 
cord before changing the lamp.   
• To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before  replacing the lamp.
• To reduce the risk of injuries to fingers and damage to internal components, use caution  when removing lamp glass that has shattered into sharp pieces.
• To reduce the risk of injuries to fingers and/or compromising image quality by touching the  lens, do not touch the empty lamp compartment when the lamp is removed.
• This lamp contains mercury. Consult your lo cal hazardous waste regulations to dispose of 
this lamp in a proper manner.
• To assure optimal performance from the proj ector, it is recommended that you purchase a 
BenQ projector lamp for lamp replacement.
1. Turn the power off and disconnect the projector from the power outlet. If the lamp 
is hot, avoid burns by waiting for approx imately 45 minutes until the lamp has cooled.
2. Loosen the screw on the lamp cover.
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Maintenance 63
3. Remove the lamp cover by (a) sliding 
the cover toward the side of the 
projector and (b) lifting it off.
• Do not turn the power on with the lamp cover removed.
• Do not insert your fingers between the  lamp and the projector. The sharp edges 
inside the projector  may cause injuries.
4. Loosen the screws that secure the 
lamp.
5. Lift the handle so that it stands up. Use  the handle to slowly pull the lamp out 
of the projector.
• Pulling it too quickly may cause the lamp to break and scatter broken glass in the 
projector.
• Do not place the lamp  in locations where 
water might splash on it, children can reach 
it, or near flammable materials.
• Do not insert your hands into the projector  after the lamp is removed. If you touch the 
optical components in side, it could cause 
color unevenness and distortion of the 
projected images.
6. Insert the new lamp into the lamp 
compartment and make sure it fits in 
the projector.
(a)(b)
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Maintenance
64 11. Restart the projector.
Do not turn the power on wi
th the lamp cover removed.
Resetting the lamp timer
12. After the startup logo, open the On-Screen 
Display (OSD) menu. Go to the  SYSTEM 
SETUP: Advanced  > Lamp Settings  
menu. Press  Mode/Enter . The Lamp 
Settings  page displays. Press   to highlight 
Reset lamp timer  and press Mode/Enter . 
A warning message displays asking if you want to reset the lamp timer. Highlight 
Reset  and press  Mode/Enter . The lamp time will be reset to 0.
Do not reset if the lamp is not new or replaced as this could cause damage. 
7. Tighten the screws that secure the 
lamp.
• Loose screw may cause a bad connection, which could result in malfunction.
• Do not over tighten the screws.
8. Ensure the handle is fully laid flat and  locked in place.
9. Replace the lamp cover by sliding it  into place.
10. Tighten the screw that secures the  lamp cover. 
• Loose screw may cause a bad connection, which could result in malfunction.
• Do not over tighten the screw.
(a)
(b)
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							Maintenance 65
Indicators
LightStatus & Description
POWERTEMPLAMP
Pow e r  ev e n t s
Orange Off OffStand-by mode
Green
FlashingOff OffPowering up
Green Off OffNormal operation
Orange
FlashingOff OffNormal power-down cooling
Red Off OffDownload
Green Off RedCW start fail
Red 
FlashingOff OffScaler shutdown fail (data abord)
Red Off RedScaler reset fail (video projector only)
Green Off OffBurn-in ON
Green Green GreenBurn-in OFF
Lamp events
Off OffRedLamp1 error in normal operation
Off OffRed 
FlashingLamp is not lit up
Thermal events
Red Red OffFan 1 error (the actual fan speed is ±25% outside the desired 
speed)
RedRed 
FlashingOffFan 2 error (the actual fan speed is ±25% outside the desired 
speed)
Red Green OffFan 3 error (the actual fan speed is ±25% outside the desired 
speed)
Red 
FlashingRed 
FlashingOffTemperature 1 error (over limited temperature)
GreenRed 
FlashingOffThermal Sensor 1 open error
Green Green OffThermal Sensor 1 short error
GreenGreen
FlashingOffThermal IC #1 I2C Connection error
Green
FlashingRed OffTemperature 2 error (over limited temperature)
Green
FlashingRed 
FlashingOffThermal Sensor 2 open error
Green
FlashingGreen OffThermal Sensor 2 short error
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							Maintenance
66
Green
FlashingGreen
FlashingOffThermal IC #2 I2C Connection error
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							Troubleshooting 67
Troubleshooting
The projector does not turn on.
No picture
Blurred image
Remote control does not work
The password is incorrect
CauseRemedy
There is no power from the power cable.Plug the power cord into the AC inlet on the 
projector, and plug the power cord into the 
power outlet. If the power outlet has a switch, 
make sure that it is switched on.
Attempting to turn the projector on again 
during the cooling process.Wait until the cooling down process has 
completed.
CauseRemedy
The video source is not turned on or 
connected correctly.Turn the video source on and check that the signal 
cable is connected correctly.
The projector is not correctly connected 
to the input signal device.Check the connection.
The input signal has not been correctly 
selected.Select the correct input signal with the SOURCE 
key on the projector or remote control.
The lens cover is still closed. Open the lens cover.
CauseRemedy
The projection lens is not correctly 
focused.Adjust the focus of the lens using the focus ring.
The projector and the screen are not 
aligned properly.Adjust the projection angle and direction as well 
as the height of the unit if necessary.
The lens cover is still closed. Open the lens cover.
CauseRemedy
The battery is out of power. Replace the battery with new one.
There is an obstacle between the remote 
control and the projector.Remove the obstacle.
You are too far away from the projector. Stand within 8 meters (26 feet) of the projector.
CauseRemedy
You do not remember the password.Please see Entering the password recall 
procedure on page 30 for details.
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							Specifications
68
Specifications
All specifications are subject to change without notice. 
Lamp life results will vary depending on environmental conditions and usage.
Optical
Resolution
(MS517/MS517F)
800 x 600 SVGA
(MX518/MX518F)
1024 x 768 XGA
(MW519)
1280 x 800 WXGA
Display system
1-CHIP DMD
Lens F/Number
(MS517/MX518/MS517F/MX518F)
F = 2.51 to 2.69, 
f = 21.95 to 24.18 mm
(MW519)
F = 2.55 to 3.06 
f = 21 to 25.6 mm
Offset
(MS517/MX518/MS517F/MX518F): 130% 
(MW519): 125% 
Zoom ratio
(MS517/MX518/MS517F/MX518F): 1.1X
(MW519): 1.2X
Lamp
190 W lamp
Electrical
Power supply
AC100–240V, 2.6 A, 
50-60 Hz (Automatic)
Power consumption
265 W (Max); < 0.5 W (Standby)
Mechanical
We i g h t
2.3 Kg (5.1 lbs)
Output terminals
RGB outputD-Sub 15-pin (female) x 1
Speaker
(Stereo) 2 watt x 1
Control
RS-232 serial control 
9 pin x 1
IR receiver x 1
USB Type B x 1
Input terminals
Computer input
RGB input
D-Sub 15-pin (female) x 2
Video signal input
S-VIDEO
Mini DIN 4-pin port x 1
VIDEO
RCA jack x 1
SD/HDTV signal input
Analog - Component RCA jack x 3
 (through RGB input)
Digital-HDMI x 1 (MS517/MX518/
MW519)
Audio signal input
Audio in
PC audio jack x 2
Audio out
PC audio jack x 1
Environmental Requirements
Operating temperature
0°C-40°C at sea level
Operating relative humidity
10%-90% (without condensation)
Operating altitude
0-1499 m at 0°C-35°C
1500-3000* m at 0°C-30°C (with High
Altitude Mode on)
* China region only applies to an altitude 
of 2000m.
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							Specifications 69
Dimensions
301.6 mm (W) x 111.3 mm (H) x 219.2 mm (D)
Ceiling mount installation
301.6
219.2
111.3
7670.0
80.0
196.0196.0
181.0
71.9
301.6
21.0
81.0
57.5
162.1
Ceiling mount screws:
M4 x 8 (Max. L = 8 mm)
Unit: mm
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							Specifications
70
Timing chart
Supported timing for PC input
• *Supported timing for 3D signal with Frame Sequential, Top Bottom and Side by Side 
format.
**Supported timing for 3D signal with Frame Sequential format.
***Supported timing for 3D signal with Top Bottom and Side by Side format.
• The timings showing above may not be supported due to EDID file and VGA graphic card 
limitations. It is possible that some timings cannot be chosen.
ResolutionModeVe r t i c a l  
Frequency 
(Hz)Horizontal 
Frequency 
(kHz)Pixel 
Frequency 
(MHz)
640 x 480 VGA_60* 59.940 31.469 25.175
VGA_72 72.809 37.861 31.500
VGA_75 75.000 37.500 31.500
VGA_85 85.008 43.269 36.000
720 x 400 720 x 400_70 70.087 31.469 28.3221
800 x 600 SVGA_60* 60.317 37.879 40.000
SVGA_72 72.188 48.077 50.000
SVGA_75 75.000 46.875 49.500
SVGA_85 85.061 53.674 56.250
SVGA_120**
(Reduce Blanking)119.854 77.425 83.000
1024 x 768 XGA_60* 60.004 48.363 65.000
XGA_70 70.069 56.476 75.000
XGA_75 75.029 60.023 78.750
XGA_85 84.997 68.667 94.500
XGA_120**
(Reduce Blanking)119.989 97.551 115.5
1152 x 864 1152 x 864_75 75 67.5 108
1024 x 576 BenQ  Notebook_ 
timing60.0 35.820 46.966
1024 x 600 BenQ  Notebook_ 
timing64.995 41.467 51.419
1280 x 720 1280 x 720_60* 60 45.000 74.250
1280 x 768 1280 x 768_60* 59.87 47.776 79.5
1280 x 800 WXGA_60* 59.810 49.702 83.500
WXGA_75 74.934 62.795 106.500
WXGA_85 84.880 71.554 122.500
WXGA_120**
(Reduce Blanking)119.909 101.563 146.25
1280 x 1024 SXGA_60*** 60.020 63.981 108.000
SXGA_75 75.025 79.976 135.000
SXGA_85 85.024 91.146 157.500
1280 x 960 1280 x 960_60*** 60.000 60.000 108.000
1280 x 960_85 85.002 85.938 148.500
1360 x 768 1360 x 768_60*** 60.015 47.712 85.5
1440 x 900 WXGA+_60*** 59.887 55.935 106.500
1400 x 1050 SXGA+_60*** 59.978 65.317 121.750
1600 x 1200 UXGA*** 60.000 75.000 162.000
1680 x 1050 1680 x 
1050_60***59.954 65.29 146.25
640 x 480@67Hz MAC13 66.667 35.000 30.240
832 x 624@75Hz MAC16 74.546 49.722 57.280
1024 x 768@75Hz MAC19 74.93 60.241 80.000
1152 x 870@75Hz MAC21 75.060 68.680 100.000
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