BenQ G2420hdb User Manual

							Welcome
G2420HDB
24 Wide-Screen LCD Monitor
User Manual
 
						

							2   
Copyright
Copyright © 2009 by BenQ Corporation. All rights reserved. No part of this publication may be 
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language 
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, 
chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with 
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness 
for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication 
and to make changes from time to time in the contents hereof without obligation of BenQ 
Corporation to notify any person of such revision or changes.
Please follow these safety instructions for best performance, 
and long life for your monitor
Power Safet y
•The AC plug isolates this equipment from the AC supply.
•The power supply cord serves as a power disconnect device for pluggable equipment. The 
socket outlet should be installed near the equipment and be easily accessible.
•This product should be operated from the type of power indicated on the marked label. If you 
are not sure of the type of power available, consult your dealer or local power company.
Care And Cleaning
•Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD 
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass 
cleaners.
•Slots and openings on the back or top of the cabinet are for ventilation. They must not be 
blocked or covered. Your monitor should never be placed near or over a radiator or heat 
source, or in a built-in installation unless proper ventilation is provided.
•Never push objects or spill liquid of any kind into this product.
Servicing
•Do not attempt to service this product yourself, as opening or removing covers may expose 
you to dangerous voltages or other risks. If any of the above mentioned misuse or other 
accident such as dropping or mishandling occurs, contact qualified service personnel for 
servicing.
 
						

							Table of Contents 3
Ta b l e  o f  C o n t e n t s
Getting started  ...................................................................................................................... 4
Getting to know your monitor  ............................................................................................ 6
Front view  ....................................................................................................................6
Back view  .....................................................................................................................6
How to assemble your monitor hardware ........................................................................... 7
How to detach the stand base  ................................................................................... 10
Getting the most from your BenQ monitor ...................................................................... 11
How to install the monitor on a new computer  ...................................................... 12
How to upgrade the monitor on an existing computer  .......................................... 13
How to install on Windows Vista systems  ............................................................... 14
How to install on Windows XP system  .................................................................... 15
Picture optimization ...........................................................................................................16
How to adjust your monitor  .............................................................................................. 17
The control panel  ...................................................................................................... 17
Hot key mode  ............................................................................................................ 18
Main menu mode  ...................................................................................................... 19
Troubleshooting ................................................................................................................. 28
Frequently asked questions (FAQ)  ........................................................................... 28
Need more help?  ........................................................................................................ 29
 
						

							4  Getting started  
1. Getting started
When unpacking please check you have the following items. If any are missing or damaged, please 
contact the place of purchase for a replacement.
 
BenQ LCD Monitor
Monitor Base
Quick Start Guide
 
CD-ROM
 
Power Cord
(Picture may differ from product 
supplied for your region)
Signal Cable: D-Sub
 
						

							  5   Getting started
Consider keeping the box and packaging in storage for use in the future when you may need to transport 
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Signal Cable: DVI-D (optional)
 
						

							6  Getting to know your monitor  
2. Getting to know your monitor
Front view
Back view 
1. AC power input jack
2. DVI-D input jack 
3. D-Sub input jack
 
						

							  7   How to assemble your monitor hardware
3. How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing. 
Do not plug-in or turn-on the power to the monitor until instructed to do so. 
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. 
Placing the screen surface on an object like a stapler or a 
mouse will crack the glass or damage the LCD substrate 
voiding your warranty. Sliding or scraping the monitor 
around on your desk will scratch or damage the monitor 
surround and controls. 
Protect the monitor and screen by clearing a flat open area 
on your desk and placing a soft item like the monitor 
packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded 
surface.
While holding the monitor firmly against the desk, pull 
the monitor stand arm upwards clear of the monitor. 
Orient and align the stand base socket with the end of the 
stand arm, then push them together until they click and 
lock into place. 
Gently attempt to pull them back apart to check that they 
have properly engaged.
Carefully lift the monitor, turn it over and place it upright 
on its stand on a flat even surface.
You should position the monitor and angle the screen to 
minimize unwanted reflections from other light sources. 
 
 
						

							8  How to assemble your monitor hardware  
2. Connect the PC video cable.
Do not use both DVI-D cable and D-Sub cable on the 
same PC. The only case in which both cables can be 
used is if they are connected to two different PCs with 
appropriate video systems. 
Connect one end of the DVI-D cable to the monitor 
DVI-D jack and the other end to the DVI-D port on your 
computer. (optional)
The DVI-D format is used for direct digital connection 
between source video and digital LCD monitors or 
projectors. The digital video signals produce a superior 
quality picture than analog video signals.
Connect the plug of the D-Sub cable (at the end without 
the ferrite filter) to the monitor D-Sub jack. Connect the 
other plug of the D-Sub cable (at the end with the ferrite 
filter) to the computer video D-Sub jack. 
Tighten all finger screws to prevent the plugs from acci-
dently falling out during use.
Either
Or
3. Connect the power cable to the monitor.
Plug one end of the power cord into the jack labelled 
‘POWER IN’ on the rear of the monitor. Do not connect 
the other end to a power outlet just yet. 
 
						

							  9   How to assemble your monitor hardware
4. Route the cables via the cable clip.
Release the cable retaining clip by squeezing the clip 
inwards as illustrated. Position the cables together and 
reinsert the clip over them to retain the cables neatly in 
place behind the monitor stand.
5. Connect-to and turn-on the power.
Plug the other end of the power cord into a power outlet 
and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power key. 
Turn on the computer too, and follow the instructions in 
Section 4: 
Getting the most from your BenQ monitor 
on page 11
 to install the monitor software.
 
						

							10  How to assemble your monitor hardware  
How to detach the stand base
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging the 
power cable. Turn off the computer before unplugging the 
monitor signal cable.
Please be careful to prevent damage to the monitor. 
Placing the screen surface on an object like a stapler or a 
mouse will crack the glass or damage the LCD substrate 
voiding your warranty. Sliding or scraping the monitor 
around on your desk will scratch or damage the monitor 
surround and controls. 
Protect the monitor and screen by clearing a flat open area 
on your desk and placing a soft item like a towel on the 
desk for padding, before laying the screen face down on a 
flat clean padded surface.
2. Press the locking clips to detach the monitor base 
from the monitor stand arm.