BenQ Fp241vw User Manual

							  41   How to adjust your monitor
Audio menu
The Audio menu is only available when the HDMI cable is connected to the monitor and HDMI is set to 
be the input signal for the main window.
1. Press the MENU key to display the main 
menu.
2. Press the 
t or u keys to select AUDIO 
and then press the ENTER key to enter the 
menu.
3. Press the 
t or u keys to move the 
highlight to a menu item and then press the 
ENTER key to select that item.
4. Press the 
t or u keys to make 
adjustments or selections.
5. To return to the previous menu, press the 
MENU key.
ItemFunctionOperationRange
Volume Adjusts the level of 
volume. Press the 
t key to increase 
the volume and press the 
u 
key to decrease the volume.0 to 100
Mute Mutes the audio input.
Press the 
t or u keys to 
change the settings. • ON
• OFF
 
						

							42  How to adjust your monitor  
System menu
1. Press the MENU key to display the main 
menu.
2. Press the 
t or u keys to select SYSTEM 
and then press the ENTER key to enter the 
menu.
3. Press the 
t or u keys to move the 
highlight to a menu item and then press the 
ENTER key to select that item.
4. Press the 
t or u keys to make 
adjustments or selections.
5. To return to the previous menu, press the 
MENU key.
ItemFunctionOperationRange
Input Selects the video input for 
the main window. Use this 
to change the input to that 
appropriate to your video 
cable connection type.
See also 
Input /Swap hot 
key on page 28
.Press the 
t or u keys to 
change the settings. • Composite
• S-video
• D-sub
• DVI
• HDMI
• Component
 
						

							  43   How to adjust your monitor
Display Mode This feature is provided to 
allow aspect ratio’s other 
than 16:10 to be displayed 
without geometric 
distortion.
• Full - Scales the input 
image to fill the screen. 
Ideal for 16:10 aspect 
images.
• Aspect - The input image 
is displayed without geo-
metric distortion filling 
as much of the display as 
possible. 16:9 images will 
fill the screen horizon-
tally while 4:3 images 
will fill the screen verti-
cally.
• 1:1- Displays the input 
image in its native reso-
lution without scaling.
 If Overscan is set to 
ON, then the scaling is 
1:1.05.
Press the t or u keys to 
change the settings. • Full
• Aspect
• 1:1
OSD Settings - Press ENTER to enter the OSD Settings menu.
Language Sets the OSD menu 
language.Press the 
t or u keys to 
adjust the value.
The language options 
displayed on your OSD 
may differ from those 
shown on the right, 
depending on the product 
supplied in your region.
• English
• French
• German
• Italian
• Spanish
• Polish/
Japanese
• Czech/
Traditional 
Chinese
• Hungarian/
Simplified 
Chinese
• Serbo-Croatian
• Romanian
• Dutch
• Russian
• Swedish
• Portuguese
 
						

							44  How to adjust your monitor  
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics 
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for 
remote diagnostics.
H. Position Adjusts the horizontal 
position of the OSD menu. 
Press the 
t or u keys to 
adjust the value.0 to 100
V. Position Adjusts the vertical 
position of the OSD menu.0 to 100
Display Time Adjusts the display time of 
the OSD menu.• 5 Sec.
• 10 Sec.
• 15 Sec.
• 20 Sec.
• 25 Sec.
• 30 Sec.
OSD Lock Prevents all the monitor 
settings from being 
accidentally changed. 
When this function is 
activated, the OSD 
controls and hotkey 
operations will be 
disabled.Press the 
t or u keys to 
change the settings. 
To unlock the OSD 
controls when the OSD is 
preset to be locked, press 
and hold the ENTER key 
for 15 seconds to enter 
the OSD Lock option and 
make changes. 
Alternatively, you may 
use the t or u keys to 
select ’OFF’ in the OSD 
Lock submenu under the 
’OSD Settings’ menu, and 
all OSD controls will be 
accessible.
• ON
• OFF
Press MENU to leave the OSD Settings menu.
DDC/CI* Allows the monitor 
settings to be set through 
the software on the PC.Press the ENTER key to 
select this option. Press the 
t or u keys to change the 
settings.• ON
• OFF
Information Displays the current 
monitor property settings.Press the ENTER key to 
select this option.
Reset All Resets all mode, color and 
geometry settings to the 
factory default values.Press the 
t or u keys to 
change the settings. • YES
• NO
 
						

							  45   Troubleshooting
9. Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
Read the 
How to adjust the screen resolution on page 20 section, and then select the correct 
resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by 
working through the instructions in the 
How to adjust the screen refresh rate on page 21 section It 
is normal for blurring to occur due to conduction losses in extension cables. You can minimize 
these losses by using an extension cable with better conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the How to adjust the screen resolution on page 20 section. Select the native resolution.
Pixel errors can be seen:
One of several pixels is permanently black, one or more pixels are permanently white, one or 
more pixels are permanently red, green, blue or another color.
•  Clean the LCD screen.
•  Cycle power on-off.
•  These are pixels that are permanently on or off and is a natural defect that occurs in LCD 
technology.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
Select MENU > PICTURE > Color > Reset Color, and then choose “YES” in the “Caution” 
message box to reset the color settings to the factory defaults. 
If the image is still not correct and the OSD also has faulty coloration, this means one of the three 
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is 
bent or broken off, please contact your dealer to get necessary support.
No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means 
you are using a display mode that this monitor does not support, please change the setting to one 
of the supported mode. Please read “
Supported PC Timings on page 47” section. Recommended 
mode is 1920 x 1200 @ 60Hz.
Faint shadow from the static image displayed is visible on the screen:
•Activate the power management function to let your computer and monitor go into a low power 
sleep mode when not actively in use.
•Use a screensaver to prevent the occurrence of image retention.
Is the prompt on the display illuminated in orange?
 
						

							46 Troubleshooting  
If the LED is illuminated in orange, the power management mode is active. Press any key on the 
computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If 
any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers:
Read the 
How to adjust the screen resolution on page 20 section and then select the correct 
resolution, refresh rate and make adjustments based on these instructions.
You are running the monitor at its native resolution, but the image is still distorted.
Images from different input sources may appear distorted or stretched on the monitor running at 
its native resolution. To have the optimal display performance of each type of input sources, you 
can use the Display Mode function to set a proper aspect ratio for the input sources. See 
Display 
Mode on page 43 
for details.
The image is displaced in one direction:
Read the 
How to adjust the screen resolution on page 20 section and then select the correct 
resolution, refresh rate and make adjustments based on these instructions.
The OSD controls are inaccessible:
• To unlock the OSD controls when the OSD is preset to be locked, press and hold the “ENTER” 
key for 15 seconds to enter the “OSD Lock” option and make changes. 
• Alternatively, you may use the 
t or u keys to select “OFF” in the “OSD Lock” submenu from 
the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or 
e-mail us at: [email protected]
 
						

							  47   Supported PC Timings
10. Supported PC Timings
•Image disruption may occur as a result of signal frequency differences from graphic cards which 
do not correspond with the usual standard. This is not, however, an error. You may improve this 
situation by altering an automatic setting or by manually changing the phase setting and the pixel 
frequency from the “Display” menu.
•To extend the service life of the product, we recommend that you use your computers power 
management function. 
Incoming display mode (Input timing)
ResolutionHorizontal 
Frequency (KHz)Ve rt ic a l 
Frequency (Hz)Pixel 
Frequency (MHz)Comment
640 x 350 31.47 70.08 25.17 DOS
720 x 400 31.47 70.08 28.32 DOS
640 x 480 31.47 60.00 25.18 DOS
640 x 480 35.00 67.00 30.24 Macintosh
640 x 480 37.86 72.80 31.50 VESA
640 x 480 37.50 75.00 31.50 VESA
800 x 600 37.88 60.32 40.00 VESA
800 x 600 48.08 72.19 50.00 VESA
800 x 600 46.87 75.00 49.50 VESA
832 x 624 49.72 74.55 57.29 Macintosh
1024 x 768 48.36 60.00 65.00 VESA
1024 x 768 56.48 70.10 75.00 VESA
1024 x 768 60.02 75.00 78.75 VESA
1024 x 768 60.24 74.93 80.00 Macintosh
1152 x 864 67.50 75.00 108.00 VESA
1152 x 870 68.68 75.06 100.00 Macintosh
1152 x 900 61.80 66.00 94.50 SUN 66
1152 x 900 71.81 76.14 108.00 SUN
1280 x 960 60.00 60.00 108.00 VESA
1280 x 1024 64.00 60.00 108.00 VESA
1280 x 1024 75.83 71.53 128.00 IBMI
1280 x 1024 80.00 75.00 135.00 VESA
1280 x 1024 81.18 76.16 135.09 SPARC2
1600 x 1200 75.00 60.00 162.00 VESA
1920 x 1200 75.00 60.00 162.09 VESA
 
						

							48 Specifications  
11. Specifications
ModelFP241VW
Display type 
Viewable diagonal 
Native (maximum) resolution
Colors
Contrast / Brightness
Dynamic contrast ratio
Response time*
Viewing angle (left/right, up/down) 24.0”, active, TFT
611.32 mm
1,920 x 1200
16.7 million
1000:1 / 500 cd/m
2
2000:1 (typical)
16 ms 
  6 ms (GTG*)
12 ms (MPRT*, PerfectMotion* Level 3)
178, 178 (CR>
10)
Line frequency 
Image frequency30 - 81 kHz Multi- frequency monitor
56 - 76 Hz modes within these parameters
Image diagnostics 
Controls 
FunctionsDigital, OSD Technology, i key (automatic image 
setting) 
9 keys and i key.
Contrast, brightness, vert. & hor. image position, 
phase, pixel clock, color balance, color palette,  
hue, saturation, sharpness, multiple-language 
OSD, OSD position, OSD lock, input selection, 
PIP input selection, PIP adjustments, picture 
mode, Senseye demo, PerfectMotion activation, 
display mode, DDC/CI*, DynamicContrast, 
Overscan
Power management
Max. power consumption 
Standby power consumptionVESA DPMS, EPA
< 95 Watt (without USB port) 
< 2 Watt
Input signals 
SynchronizationRGB analog 0.7 Vpp/75 Ohm positive, DVI-D, 
Composite, Component, S-Video, HDMI
TTL separate signal connection 15-pin mini D-sub 
cable 
Temperature (operating) 
Air humidity (operating)0 °C - 40 °C
10% - 90%
 
						

							  49   Specifications
*Response Time: The time it takes to switch a pixel off and then on and then off again (or from black to 
white and back to black). A low response time is desirable for the display of moving images without 
ghosting. The Response Time quoted for many LCD monitors is specific to transitions from black to white 
and back again, it does not specify the time required to switch between the many gray levels or colors 
that make up an image. 
*Gray to Gray or GTG Response Time: “Real world” video content contains a combination of grayscale 
images. It generally takes longer for a pixel to transition to an intermediate level of intensity (i.e. a gray or 
color level) than it does for it to turn completely black or completely white. For example the “Gray to Gray 
response time” of an LCD panel may generally be 30 to 40 ms while the “Response Time” is 12 ms.
*MPRT: Motion Picture Response Time.
*BenQs PerfectMotion technology is introduced to well prevent you from ghosting or motion blur effects 
while viewing fast moving objects on your LCD monitor. The solution to such a problem can be explored 
from two aspects, one is from the LCD technology itself, and the other is from human visual perception. 
As the combination of AMA (Advanced Motion Acceleration) technology and Black Frame Insertion 
technology, PerfectMotion is not only in pursuit of achieving faster gray-to-gray response time so the 
faster pixel transition speed will improve the ghosting effect, but by adopting the use of Black Frame 
Insertion technology, the visual effect of motion blur resulted from human eyes spatial-temporal 
integration can also be effectively eliminated, thus clearer motion pictures will be displayed on the 
monitor. 
When the PerfectMotion function is activated, the displayed motion pictures will be enhanced by insertion 
of multiple black frames between frames. 
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics 
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for 
remote diagnostics.
Certifications TCO 06, TÜV/Ergonomics, TÜV/GS, FCC Class 
B, ISO 13406-2, VCCI, CB Report, CE, C-Tick, 
BSMI, Fimko, GOST, CSA, CCC, MIC
Operating voltage 
Tilt (down/up)
Dimensions (H x W x D) 
WeightAutomatic switched mode power supply, 
100-240 V, 50-60 Hz
-5° ~ +12 °
471.4 x 700 x 135.6 mm
10 kg