Belkin Router F5D8235-4 User Manual
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69N+ Wireless Router sectionstable of c ontents12345689107 MaNUally Co NfIg URIN g NeTWoRK s eTTIN gs Manually Configuring Network s ettings in Windows 2000, NT, or XP 1� Click “Start”, “Settings”, then “Control Panel” . 2� Double-click on the “Network and dial-up connections” icon (Windows 2000) or the “Network” icon (Windows XP) . 3� Right-click on the “Local Area Connection” associated with your network adapter and select “Properties” from the drop-down menu . 4� In the “Local Area Connection Properties” window, click “Internet Protocol ( TCP/IP)” and click the “Properties” button . The following screen will appear: (1)(2) (3) 5� If “Use the following IP address” (2) is selected, your Router will need to be set up for a static IP connection type . Write the address information the table below . You will need to enter this information into the Router . 6� If not already selected, select “Obtain an IP address automatically” (1) and “Obtain DNS server address automatically” (3) . Click “OK” . your network settings are now configured for use with the Router �
70N+ Wireless Router sectionstable of c ontents12345689107 MaNUally Co NfIg URIN g NeTWoRK s eTTIN gs Manually Configuring Network s ettings in Windows 98 or Me 1� Right-click on “My Network Neighborhood” and select “Properties” from the drop-down menu . 2� Select “TCP/IP -> settings” for your installed network adapter . You will see the following window (1)(3) (2) 3� If “Specify and IP address” is selected, your Router will need to be set up for a static IP connection type . Write the address information in the table below . You will need to enter this information into the Router . 4� Write the IP address and subnet mask from the “IP Address” tab (3) . 5 � Click the “Gateway” tab (2) . Write the gateway address down in the chart . 6� Click the “DNS Configuration” tab (1) . Write the DNS address(es) in the chart 7� If not already selected, select “Obtain IP address automatically” on the IP address tab . Click “OK” . Restart the computer � When the computer restarts, your network settings are now configured for use with the Router �
71N+ Wireless Router sectionstable of c ontents1234567910 ReCo MM eN ded Web bR oW se R s eTTIN gs 8 Recommended Web browser settings In most cases, you will not need to make any changes to your web browser’s settings . If you are having trouble accessing the Internet or the Web-Based Advanced User Interface, then change your browser’s settings to the recommended settings in this section . 2� In the “Internet Options” screen, there are three selections: “Never dial a connection”, “Dial whenever a network connection is not present”, and “Always dial my default connection” . If you can make a selection, select “Never dial a connection” . If you cannot make a selection, go to the next step . Microsoft® Internet explorer 4�0 or Higher 1� Start your web browser . Select “Tools” then “Internet Options” .
72N+ Wireless Router sectionstable of c ontents12345679108 ReCo MM eN ded Web bR oW se R s eTTIN gs 3� Under the “Internet Options” screen, click on “Connections” and select “L AN Settings…” . 4� Make sure there are no check marks next to any of the displayed options: “Automatically detect settings”, “Use automatic configuration script”, and “Use a proxy server” . Click “OK” . Then click “OK” again in the “Internet Options” page . Netscape® Navigator® 4�0 or Higher 1� Start Netscape . Click on “Edit” then “Preferences” . 2� In the “Preferences” window, click on “Advanced” then select “Proxies” . In the “Proxies” window, select “Direct connection to the I n t e r n e t ” .
73N+ Wireless Router sectionstable of c ontents1234567810 TRo Ubles Hoo TIN g 9 Troubleshooting setup a ssistant C d does not automatically start � If the CD-ROM does not start the Setup Assistant automatically, it could be that the computer is running other applications that are interfering with the CD drive . 1� If the Setup Assistant Welcome screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer” icon that is located on your desktop . 2� Next, double-click on the CD-ROM drive that the Setup Assistant CD has been placed in to start the installation . 3� The Setup Assistant should start within a few seconds . If, instead, a window appears showing the files on the CD, double-click on the icon labeled “SetupAssistant” . 4� If the Setup Assistant still does not start, reference the section titled “Manually Configuring Network Settings” (page 67) of this User Manual for an alternative setup method) . setup a ssistant cannot find my Router � If the Setup Assistant is not able to find the Router during the installation process, please check the following items: 1� If the Setup Assistant is not able to find the Router during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet . Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall . If you do have firewall software installed on your computer, please make sure that you properly configure it . You can determine if the firewall software is preventing Internet access by temporarily turning it off . If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on . Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access . 2� Unplug power to the Router for 10 seconds, and then plug the power back into the Router . Ensure that the Router’s “router” LED is on; it should be solid BLUE . If not, check to make sure that the AC adapter is connected to the Router and plugged into a wall outlet . 3� Ensure that you have a cable connected between the network (Ethernet) port on the back of the computer and one of the “to Wired Computers” ports on the back of the Router . Note: The computer should NOT be connected to the port labeled “to Modem” on the back of the Router . 4� Try shutting down and restarting your computer, then rerunning the Setup Assistant . If the Setup Assistant is still unable to find the Router, reference the section titled “Manually Configuring Network Settings” for installation steps .
74N+ Wireless Router sectionstable of c ontents12345678109 TRo Ubles Hoo TIN g setup a ssistant cannot connect my Router to the Internet � If the Setup Assistant is not able to connect the Router to the Internet, please check the following items: 1� Use the troubleshooting suggestions within the Setup Assistant . 2� If your ISP requires a user name and password, make sure that you have typed in your user name and password correctly . Some user names require that the ISP’s domain may be at the end of the name . Example: “myname@myisp .com” . The “@myisp .com” part of the user name may need to be typed as well as your user name . If you continue to have no Internet connection, reference the section titled “Manually Configuring Network Settings” (page xx of this User Manual for an alternative setup method) . • The Setup Assistant completed installation, but my web browser doesn’t work � • I am unable to connect to the Internet. The “modem” LED on my Router is of f, and the “internet” led is blinking� If you cannot connect to the Internet, and the “modem” LED is off, and the “internet” LED is blinking, the problem may be that your modem and Router are not connected properly . 1� Make sure the network cable between the modem and the Router is connected . The cable should be connected at one end to the Router’s “to Modem” port, and at the other end to the network port on your modem . 2� Unplug the cable or DSL modem from its power source for three minutes . After three minutes, plug the modem back into its power source . This may force the modem to properly recognize the Router . 3� Unplug the power to your Router, wait 10 seconds, and then reconnect the power . This will cause the Router to reattempt communication with the modem . If the “modem” LED on the Router is not lit after completing these steps, please contact Belkin Technical Support . 4� Try shutting down and restarting your computer . • The Setup Assistant completed installation, but my web browser doesn’t work � • I am unable to connect to the Internet. The “modem” LED on my Router is on, and the “internet” led is blinking� 1� If you cannot connect to the Internet, the “modem” LED is on, and the “internet” LED is blinking, the problem may be that your connection type may not match the ISP’s connection . 2� If you have a “static IP address” connection, your ISP must assign you the IP address, subnet mask, and gateway address . Please refer to the section entitled “Alternate Setup Method” for details on changing this setting . 3� If you have a “PPPoE” connection, your ISP will assign you a user name and password and sometimes a service name . Make sure the Router’s connection type is configured to PPPoE and the settings are entered properly . Please refer to the section entitled “Alternate Setup Method” for details on changing this setting .
75N+ Wireless Router sectionstable of c ontents12345678109 TRo Ubles Hoo TIN g 4� You may need to configure your Router to meet the specific requirements of your ISP . To search our knowledge base for ISP-specific issues, go to: http://web .belkin .com/support and type in “ISP” . If you are still unable to access the Internet after verifying these settings, please contact Belkin Technical Support . • The Setup Assistant completed, but my web browser doesn’t work� • I am unable to connect to the Internet. The “modem” LED on my Router is blinking, and the “internet” led is solid� 1� If the “modem” LED is blinking, and the “internet” LED is solid, but you are unable to access the Internet, there may be third-party firewall software installed on the computer attempting to access the Internet . Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall . 2� If you do have firewall software installed on your computer, please make sure that you properly configure it . You can determine if the firewall software is preventing Internet access by temporarily turning it off . If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on . 3� Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access . If you are still unable to access the Internet after disabling any firewall software, please contact Belkin Technical Support . I can’t connect to the Internet wirelessly� If you are unable to connect to the Internet from a wireless computer, please check the following items: 1� Look at the lights on your Router . If you’re using a Belkin Router, the lights should be as follows: • The “router” LED should be on. • The “modem” light should be on, and not blinking. • The “internet” LED should be on, and not blinking. • The “Wireless” light should be on, not blinking 2� Open your wireless utility software by clicking on the icon in the system tray at the bottom, right-hand corner of the screen . 3� The exact window that opens will vary depending on the model of wireless card you have; however, any of the utilities should have a list of “Available Networks”—those wireless networks it can connect to . Does the name of your wireless network appear in the results? Yes, my network name is listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is l i s t e d ” . No, my network name is not listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed” .
76N+ Wireless Router sectionstable of c ontents12345678109 TRo Ubles Hoo TIN g I can’t connect to the Internet wirelessly, but my network name is listed � If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly: 1� Click on the correct network name in the “Available Networks” list . 2� If the network has security (encryption) enabled, you will need to enter the network key . For more information regarding security, see the section entitled “Changing the Wireless Security Settings” . 3� Within a few seconds, the tray icon in the lower, left-hand corner of your screen should turn green, indication of a successful connection to the network . I can’t connect to the Internet wirelessly, and my network name is not listed� If the correct network name is not listed under “Available Networks” in the wireless utility, please attempt the following troubleshooting steps: 1� Temporarily move computer, if possible, five to 10 feet from the Router . Close the wireless utility, and reopen it . If the correct network name now appears under “Available Networks”, you may have a range or interference problem . Please see the suggestions discussed in the section titled “Placement of your N+ Wireless Router” of this User Manual . 2� Using a computer that is connected to the Router via a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled . This setting is found on the Router’s wireless “Channel and SSID” configuration page . If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support . • My wireless network per formance is inconsistent. • Data transfer is sometimes slow. • Signal strength is poor. • Dif ficult y establishing and/or maintaining a Vir tual Private Network ( VPN) connection � Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases . Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances . Note also that connection speed may decrease as you move farther away from the Router . In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, five to 10 feet from the Router . Changing the wireless channel—Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability . The default channel the Router is shipped with is channel 11; you may choose from several other channels depending on your region . See the section on page 39 entitled “Changing the Wireless Channel” for instructions on how to choose other channels .
77N+ Wireless Router sectionstable of c ontents12345678109 TRo Ubles Hoo TIN g Limiting the wireless transmit rate—Limiting the wireless transmit rate can help improve the maximum wireless range and connection stability . Most wireless cards have the ability to limit the transmission rate . To change this property, go to the Windows Control Panel, open “Network Connections” and double-click on your wireless card’s connection . In the properties dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the wireless card in the list box and then click “Properties”), then choose the “Advanced” tab and select the rate property . Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable . Experiment with different connection rates until you find the best one for your environment . Note that all available transmission rates should be acceptable for browsing the Internet . For more assistance, see your wireless card’s user manual . I am having difficulty setting up Wired e quivalent Privacy (WeP) security on my belkin Router � 1� Log into your Router . Open your web browser and type in the IP address of the Router . ( The Router’s default is 192 .168 .2 .1 .) Log into your Router by clicking on the “Login” button in the top right-hand corner of the screen . You will be asked to enter your password . If you never set a password, leave the “Password” field blank and click “Submit” . Click the “Wireless” tab on the left of your screen . Select the “Encryption” or “Security” tab to get to the security settings page . 2� Select “128-bit WEP” from the drop-down menu . 3� After selecting your WEP encryption mode, you can type in your hex WEP key manually, or you can type in a passphrase in the “Passphrase” field and click “Generate” to create a WEP key from the passphrase . Click “Apply Changes” to finish . You must now set all of your clients to match these settings . A hex (hexadecimal) key is a mixture of numbers and letters from A-F and 0-9 . For 128-bit WEP, you need to enter 26 hex keys . For example: C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key 4� Click “Apply Changes” to finish . Encryption in the Router is now set . Each of your computers on your wireless network will now need to be configured with the same security settings . WaRNINg: If you are configuring the Router from a computer with a wireless client, you will need to ensure that security is turned on for this wireless client . If this is not done, you will lose your wireless connection . Note to Mac Users: Original Apple AirPort products support 64-bit encryption only . Apple AirPort 2 products can support 64-bit or 128-bit encryption . Please check your Apple AirPort product to see which version you are using . If you cannot configure your network with 128-bit encryption, try 64-bit encryption .
78N+ Wireless Router sectionstable of c ontents12345678109 TRo Ubles Hoo TIN g I am having difficulty setting up Wired e quivalent Privacy (WeP) security on a belkin client card � The client card must use the same key as the Router . For instance, if your Router uses the key 00112233445566778899A ABBCC, then the client card must be set to the exact same key . 1� Double-click the Signal Indicator icon to bring up the “Wireless Network” screen . 2� The “Advanced” button will allow you to view and configure more options of your card . 3� Once the “Advanced” button is clicked, the Belkin Wireless L AN Utility will appear . This Utility will allow you to manage all the advanced features of the Belkin Wireless Card . 4� Under the “Wireless Network Properties” tab, select a network name from the “Available Networks” list and click the “Properties” button . 5� Under “Data Encryption”, select “WEP” . 6� Ensure that the check box “The key is provided for me automatically” at the bottom is unchecked . If you are using this computer to connect to a corporate network, please consult your network administrator if this box needs to be checked . 7� Type your WEP key in the “Network key” box . Important: A WEP key is a mixture of numbers and letters from A-F and 0-9 . For 128-bit WEP, you need to enter 26 keys . This network key needs to match the key you assign to your Router . For example: C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key 8� Click “OK”, and then “Apply” to save the settings . If you are not using a Belkin wireless client card, please consult the manufacturer’s user manual for that wireless client card . do belkin products suppor t WP a/ WP a2? Note: To use WPA security, all your clients must be upgraded to drivers and software that support it . At the time of this FAQ publication, a security patch download is available, for free, from Microsoft . This patch works only with the Windows XP operating system . Download the patch here: http://support .microsoft .com/?kbid=826942 You also need to download the latest driver for your Belkin 802 .11g Wireless Desktop or Notebook Network Card from the Belkin support site . Other operating systems are not supported at this time . Microsoft’s patch only supports devices with WPA-enabled drivers such as Belkin 802 .11g products . Download the latest driver at http://www .belkin .com/support