Beko Wm 5100 User Manual

							EN21
Preparation
1. Turn the tap on completely. Check if 
the hoses are connected tightly.
2.	 Place	the	laundry	in	the	machine.
3. Add detergent and softener.
Starting
1.	 Press	the	“On/Off”	button.
2. Select the programme and the 
temperature.
3.	 If	required	(according	to	your	
machine’s	model):
–	 select	any	auxiliary	function,
–	 adjust	the	spin	speed,
–	 set	the	time	delay,
4. Close the loading door.
5.	 Press	Start/Pause/Cancel	button.
Canceling a program
•	 Press	“Start/Pause/Cancel”	button	
for 3 seconds. The machine starts 
to	discharge	the	water.	“Wash”	and	
“Program	Finished”	lights	will	light	
up.
•	 “Start/Pause/Cancel”	and	“Wash”	
lights will go off after discharging 
process	is	over	and	the	“Lid”	light	
will start flashing. 
•	 If	the	program	is	cancelled	in	the	
middle	of	the	process,	“Wash”	
and	“Program	Finished”	lights	will	
light up. The machine can drain 
all the water or can take in water 
for 3 times at most to cool down 
the clothes and complete draining 
process. When water discharging 
process	is	completed,	“Wash”	light	
will	go	off,	“Program	Finished”	light	
will	light	up	and	the	“Lid”	light	will	
continuously flash until the door 
is	allowed	to	be	opened.	You	can	
make a new program selection when 
the	“Lid”	light	is	lit	continuously.
Adding more laundry
You	may	add	more	laundry	into	the	
machine at the beginning of washing.
C		 Machine	allows	adding	more	laundry	
during a later step only if the water 
level is low enough to open the 
loading door or if the temperature in 
the machine is low enough.
In order to add laundry after the start-up 
of	the	program:
1.	 Press	Start/Pause/Cancel	button.	
Wait until the door is allowed 
to	open.	“Lid”	lamp	will	light	up	
continuously when the door is 
allowed to open.
2.	 Open	the	loading	door	and	put	in	
more laundry.
3. Close the loading door.
4.	 Press	Start/Pause/Cancel	button.
Program is in rinse hold mode
C  After the machine fills with water in 
the final rinse step, clothes can be 
soaked in the machine as long as 
desired.
When it reaches this position while the 
machine	is	running,	the	“Start/Pause/
Cancel”	light	will	flash.	
In the machines equipped with spin 
speed selection knob, you can spin by 
selecting the desired spin speed and 
press	“Start/Pause/Cancel”	button.
As for machines not equipped with a 
spin speed selection knob, you can 
end the program without spinning by 
pressing	the	“Start/Pause/Cancel”	
button	to	drain	the	water.		You	may	spin	
your clothes whenever you wish to by 
selecting the spin program.
Re-spinning the laundry
The control system for an unbalanced 
load can pause the spinning in cases 
when the distribution of the laundry in 
the drum is not balanced.
If	you	want	to	re-spin	the	clothes:
1.  Rearrange the previously placed 
clothes in machine.
2.	 Select	Spin+Pump	program.
6  Quick instructions for daily use 
						

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3. Set the spin speed if spin speed 
adjustment is available on your 
machine.
4.	 Press	“Start/Pause/Cancel”	button.	
After the program is finished
1.	 “Program	finished”	lamp	will	light	
up on the program follow-up 
indicator. The lid can be opened 
after	2	minutes	when	the	“Program	
Finished”	and	“Lid”	lamps	light	up	
continuously.  
2.	 Press	the	On/Off	button	to	shut	
down the machine.
3. Turn the water tap off.
4. Eliminate any folding of the rubber 
seal on the loading door and check 
for impurities.
5. Leave the loading door and 
detergent drawer open to dry. 
						

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Detergent drawer
Remove any powder residue buildup in 
the	drawer.	To	do	this;
1.	 Press	the	dotted	point	on	the	
siphon in the softener compartment 
and pull towards you until the 
compartment is removed from the 
machine.
C If more than a normal amount of 
water and softener mixture starts to 
gather in the softener compartment, 
the siphon must be cleaned.
2. Wash the dispenser drawer 
and the siphon with plenty of 
lukewarm water in a washbasin. 
Wear protective gloves or use an 
appropriate brush to avoid touching 
the residues in the drawer when 
cleaning.
3. Replace the drawer into its housing 
after cleaning.  Check if the siphon 
is in its original location.
The door and the drum
After	each	wash:
•	 Check	if	there	are	any	foreign	
substances in the drum.
•	 Open	the	hole	in	the	bellow	with	the	
aid of a toothpick if it is clogged.
C Foreign metal substances in your 
machine can cause rust stains. In 
such	cases:
 Clean the drum with a stainless steel 
cleaning agent. Never use steel wool 
or wire wool.
Outer cabinet and control 
panel
When	necessary:
•	 Wipe	the	exterior	panels	of	your	
machine with soapy water or mild 
detergent. Dry it with a soft cloth.
•	 Use	only	a	soft	and	damp	cloth	to	
clean the control panel.
C Never use a sponge or scrubbing 
material. These will damage the 
painted and plastic parts.
Inlet water filters
There is a filter at the end of each 
water intake valve at the back side of 
the machine and also at the end of 
each water intake hose where they 
are connected to the tap. These filters 
prevent the foreign substances and dirt 
in the water to enter into the machine. 
Filters should be cleaned as they get 
dirty.
•	 Close	the	taps.
7  Cleaning and care 
						

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•	 Remove	the	nuts	of	the	water	intake	
hoses to clean the surfaces of the 
filters on the water intake valves with 
an appropriate brush.
•	 If	the	filters	are	very	dirty,	you	can	
pull them out by means of pliers and 
clean them.
•	 Take	out	the	filters	on	the	flat	
ends of the water intake hoses 
together with the gaskets and clean 
thoroughly under streaming water.
•	 Replace	the	gaskets	and	filters	
carefully and tighten the hose nuts 
by hand.
Draining any remaining water 
and cleaning the pump filter
Filter system in your machine prevents 
solid items such as buttons, coins and 
fabric fibers clogging the pump propeller 
during discharging of the washing 
water. Thus, a good water discharger is 
achieved and the pump life is extended.
•		 If	your	machine	fails	to	drain	the	
water, the pump filter may be 
clogged.	You	may	have	to	clean	
it every 2 years or whenever it is 
blocked plugged. Water must be 
drained off to clean the pump filter. 
In addition, water may have to be 
drained off completely in the following 
cases:
•		 before	transporting	the	machine	
(e.g.	when	moving	house)
•		 when	there	is	the	danger	of	frost
In order to clean the dirty filter and 
discharge	the	water;
1- Disconnect or unplug the machine 
from the power supply.
A There may be water at 90°C in the 
machine. Therefore, the filter must 
be cleaned only after the inside 
water is cooled down to avoid 
hazard of scalding.
2-	Open	the	filter	cap.	The	filter	cap	
may be composed of one or two pieces 
according to the model of your machine.
If it is composed of two pieces, press 
the tab on the filter cap downwards and 
pull the piece out towards yourself.
If it is composed of one piece, hold it 
from both sides and open it by pulling 
out.
3- An emergency drain hose is supplied 
with	some	of	our	models.	Others	are	not	
supplied with this item.
If your product is supplied with an 
emergency drain hose, do the following 
as	shown	in	the	figure	below:
•		 Pull	out	the	pump	outlet	hose	from	
its housing.
•		 Place	a	large	container	at	the	end	of	
the hose. Drain the water off into the 
container by pulling out the plug at 
the end of the hose. If the amount 
of water to be drained off is greater 
than the volume of the container, 
replace the plug, pour the water out, 
then resume the draining process.
•		 After	draining	process	is	completed,	
replace the plug into the end of the 
hose and fit the hose back into its  
						

							EN25
place.
If your product is not supplied with an 
emergency drain hose, do the following 
as	shown	in	the	figure	below:
•		 Place	a	large	container	in	front	of	the	
filter to receive water flowing from 
the filter.
•		 Loosen	pump	filter	(anticlockwise)	
until water starts to flow out of it. 
Direct the flowing water into the 
container you have placed in front 
of	the	filter.	You	can	use	a	piece	of	
cloth to absorb any spilled water.
•		 When	there	is	no	water	left,	turn	the	
pump filter until it is completely loose 
and remove it.
•		 Clean	any	residues	inside	the	filter	
as well as fibers, if any, around the 
propeller region.
•		 If	your	product	has	a	water	jet	
feature, be sure to fit the filter into 
its housing in the pump. Never force 
the filter while replacing it into its 
housing. Fit the filter fully into its 
housing;	otherwise,	water	may	leak	
from the filter cap.
4- Close the filter cap.
Close the two-piece filter cap of your 
product by pushing the tab on it.
Close the one-piece filter cap of your 
product by fitting the tabs on the bottom 
into their positions and pushing the 
upper part of it. 
						

							EN26
ProblemCauseExplanation / Suggestion
Program	cannot be started or selected. 
Machine	may	have	switched to self protection mode due to an infrastructure problem (such	as	line	voltage,	water	pressure,	etc.).
Reset	your	machine	by	pressing	“Start/Pause/Cancel”	button	for	3	seconds.	(see,	Cancelling	a	Program)
Water in the machine.
There may be some water in your machine when you receive it. This is from the quality control process and is normal.
It is not harmful to your machine.
There is water coming from the bottom of the machine.
There might be problems with hoses or the pump filter.
Be sure the seals of the water inlet hoses are securely fitted.Tightly attach the drain hose to the waste pipe or sink.Make	sure	that	the	pump	filter	is	completely	closed.
Machine	does	not fill with water.
Tap may be turned off.Open	the	inlet	water	taps	fully.
Water inlet hose might be bent.Straighten the water intake hose.
Water inlet filter might be clogged.Clean the water intake filter.
The door may be ajar.Close the door.
Machine	does	not discharge water.
Water outlet hose might be clogged or twisted.Clean or straighten the hose.
Pump	filter	may	be	clogged.Clean the pump filter.
Machine	vibrates or shakes.
Machine	feet	might	require adjustment.Adjust the machine feet.
Transportation safety bolts might have not been removed.Remove the transportation safety bolts.
There may be a small amount of laundry in the machine.Add more laundry to the machine.
The machine may be overloaded or the clothes may be distributed unevenly.
Reduce the amount of laundry in the machine or balance the load by hand.
There machine might be touching a solid surfaceEnsure that nothing touches the machine.
Machine	stopped shortly after the program started.
Machine	can	stop	temporarily due to low voltage.
It will resume operating when the voltage is back to the normal level.
The water being taken in is directly discharged.
Improper position of the drain hose.Connect the water draining hose as described in the operation manual.
8  Troubleshooting 
						

							EN27
No water can be seen in the machine during washing.
This is not a problem. The water level is not visible from the outside of the machine.
The door is jammed.
Water level might be above the lower level of the door.Run	either	the	“Pump”	or	“Spin”	program.
Machine	might	be	heating	up the water or it may be at the spinning cycle.Wait until the process is over.
Due to electrical safety mechanism, the door can only be opened a few minutes after the program has stopped.
Wait until the process is over.
Machine	fills	with water when a process is cancelled.
Inside of machine may be hot.For safety reasons, water should be cycled in and out a couple times.
Washing time takes longer than the time specified in the manual
Water pressure may be low.
The machine will wait until there is a sufficient amount of water, which may lengthen the washing time to avoid poor washing results due to insufficient water.
Supply voltage may be low.Washing time is lengthened to avoid poor washing results when the supply voltage is low.
Input temperature of water may be low.
Cycle time lengthens to heat up the water when the input water is cold. Also, washing time can be lengthened to avoid poor washing results.
There may be an imbalance of laundry in the machine.
The automatic spin correction system might have been activated due to the unbalanced distribution of the laundry in the drum.The laundry in the drum may be clustered (bundled	laundry	in	a	bag).	Laundry	should	be	rearranged and re-spun.No spinning is performed when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its environment.
Number of rinses and/or amount of rinse water might have increased.
Water amount is increased to obtain a better rinse and a rinse cycle is added when necessary. 
						

							EN28
It continuously washes.Remaining time does not count down.
In the case of a paused countdown while taking in water:Timer will not countdown until the machine is filled with the correct amount of water.
The machine will wait until there is a sufficient amount of water to avoid poor washing results due to lack of water. Then the timer will start to count down.
In the case of a paused countdown at the heating step:Time will not count down until the selected temperature for the program is reached
In the case of a paused countdown at the spinning	step:There may be an imbalance of laundry in the machine.
The automatic spin correction system might have been activated due to the unbalanced distribution of the laundry in the drum.The laundry in the drum may be clustered (bundled	laundry	in	a	bag).	Laundry	should	be	rearranged and re-spun.No spinning is performed when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its environment.
It continuously spins.Remaining time does not count down.
There may be an imbalance of laundry in the machine.
The automatic spin correction system might have been activated due to the unbalanced distribution of the laundry in the drum.The laundry in the drum may be clustered (bundled	laundry	in	a	bag).	Laundry	should	be	rearranged and re-spun.No spinning is performed when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its environment.
It did not spin.
There may be an imbalance of laundry in the machine. Therefore, the program might have been completed without spinning.
The automatic spin correction system might have been activated due to the unbalanced distribution of the laundry in the drum.The laundry in the drum may be clustered (bundled	laundry	in	a	bag).	Laundry	should	be	rearranged and re-spun.No spinning is performed when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its environment.
The machine will not spin if the water has not completely drained.
 - Check the filter. - Check the drain hose.
Washing performance is poor:Laundry turns gray
 - Using insufficient amount of detergent for a long time, - Washing at low temperatures for a long time, - Using insufficient amount of detergent for hard	waters	(soil	can	stick	to	the	laundry), - Using excessive amount of	detergent	(detergent	can	stick	to	the	laundry).
 - Use the recommended amount of detergent appropriate for water hardness and the laundry. - Select the proper temperature for the laundry to be washed. - If the water hardness is high, using an insufficient amount of detergent can cause laundry to turn gray over time. - It is difficult to eliminate such grayness once it occurs. 
						

							EN29
Washing performance is poor:Stain could not be removed, not cleaned.Laundry could not be whitened.
Insufficient amount of detergent used.Use recommended amount of detergent appropriate for the laundry.
Excessive laundry loaded into machineDo not load the machine in excess.
Wrong program and temperature might have been selected.
Select the proper program and temperature for the laundry to be washed.
Improper detergent may have been used.
Wrong type of detergent used.Put	the	detergent	in	the	correct	compartment.Do not mix detergent with bleaching agents.
Washing performance is poor:Oily	stains	appear on laundry.
Oily	accumulations	on	the	drum may have stuck to the laundry.
Such odors and bacteria layers may be formed on the drum as a result of continuous washing at lower temperatures and/or in short programs. Leave the detergent dispenser drawer as well as the loading door of the machine ajar after each washing. Thus, a humid environment favorable for bacteria cannot be created inside the machine.Machine	must	be	operated	empty	either	at	60°C or 90°C program with detergent every 6 months.
Washing performance is poor:Bad odor
Oily	accumulations	on	the	drum may have stuck to the laundry.
Machine	must	be	operated	empty	either	at	60°C or 90°C program with detergent every 6 months.
Color of the clothes faded.
Excessive laundry might have been loaded in.Do not overload the machine.
Detergent may have gotten damp.Store detergent in a closed and dry place. Do not keep them under high temperatures.
A higher temperature might have been selected.
Select the proper program and temperature according to the type and soiling degree of the laundry.
It does not rinse well.
The amount, brand and storage conditions of the detergent used might not be appropriate.
Store detergent in a closed and dry place. Do not keep them under high temperatures.
Detergent might have been put in the wrong compartment.
If detergent is put in the prewash compartment although prewash cycle is not selected, the machine can take this detergent during rinsing or softener step.
Machine	filter	may	be	clogged.Check the filter.
Drain hose may be folded.Check the drain hose.
Intermediate spins may be skipped.
There may be an imbalance of laundry in the machine.The laundry in the drum may be clustered (bundled	laundry	in	a	bag).	Laundry	should	be	rearranged and re-spun.No spinning is performed when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its environment. 
						

							EN30
Clothes stiffened.
Insufficient amount of detergent used.
If the water hardness is higher, using insufficient amount of detergent can cause the laundry to become stiff in time. Use appropriate amount of detergent according to the water hardness.
The detergent may have been placed into the wrong	compartment;	the	detergent may be mixed with the softener.
If detergent is put in the prewash compartment although prewash cycle is not selected, the machine can take this detergent during rinsing or softener step.Softener should not come into contact with detergent when being added.Wash and clean the drawer with hot water.
Clothes do not smell like the softener.
Insufficient amount of detergent used.
If the water hardness is higher, using insufficient amount of detergent can cause the laundry to become stiff in time. Use appropriate amount of detergent according to the water hardness.
The detergent may have been placed into the wrong	compartment;	the	detergent may be mixed with the softener.
If detergent is put in the prewash compartment although prewash cycle is not selected, the machine can take this detergent during rinsing or softener step.Softener should not come into contact with detergent when being added.Wash and clean the drawer with hot water.
Detergent residue in the dispensing drawer.
Detergent may have been put in wet dispenser drawer.
Dry the detergent drawer before putting in detergent.
Detergent may have gotten damp.Store detergent in a closed and dry place. Do not keep them under high temperatures.
Water pressure might be low
The detergent in the main wash compartment might have gotten wet while taking in the prewash water..
The	detergent	dispenser	outlet	(holes)	may	have	a problem. There might be problems with the detergent dispenser valves.
Detergent might be mixed with the bleaching agent.Softener should not come into contact with detergent when being added.
There is detergent left on the laundry.
Excessive laundry might have been loaded in.Do not load the machine in excess.
Wrong program and temperature might have been selected.
Select the proper program and temperature for the laundry to be washed.
Wrong detergent may have been used.Use wool detergents for woolens.