Avaya Partner Phone Instruction Guide
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Basic Phone Functions Advanced Phone Functions Personalizing Your PhoneFeature Dial Codes (reverse side) Speed Dialing(reverse side) Directories(reverse side) How to Use Your PARTNER® Phone 518-457-701 COMCODE 700016694 Issue 1 May 2001
Basic Phone Functions MAKE To make an outside call: A CALL1Press , a line button or lift the handset. If required, dial the outside line code, usually . To make an inside call: 1Press either button. 2Lift the handset, if desired. 3Dial the extension. ANSWER To answer an outside or inside call: A CALLPress the button for the line you wish to answer, lift the handset or press . To enable Hands-Free Answer on Intercom: Press which allows you to respond to voice-signaled (not ringing) intercom calls without having to lift the handset or press any buttons. USE Press . THE HOLD To retrieve a call from hold, while on FEATUREthe handset or speaker, press the line button next to the winking Green Light (a call you put on hold) or the winking Red Light (a call put on hold at another extension).
Basic Phone Functions TRANSFER 1Press . A CALL2Dial the extension number. TO AN 3Hang up. EXTENSION TRANSFER 1Press . A CALL TO 2Dial the extension number. A VOICE 3Hang up. MAILBOX MAKE A While connected to the first party: CONFERENCE 1Press . CALL2Press an idle intercom or line button. 3Call the next party. 4Press again. Calls are now conferenced. Repeat these steps to add up to a total of 2 outside and 2 inside connections. USE YOURTo listen to your messages: VOICEPress . MAILBOX To have voice mail answer your calls: Press “Do Not Disturb.” JOIN A A steady Red Light indicates a call CALL IN in progress on another extension. PROGRESS1Press the button next to the Red Light . 2Lift the handset or press .
Basic Phone Functions FORWARD 1Press . YOUR 2Dial your extension number. CALLS3Dial the destination extension number. To cancel, follow steps 1-3, but dial your extension in step 3. SEND 1Press . CALLS TO A 2Dial your extension. COVERING 3Dial the covering extension. EXTENSION To send calls to the covering extension as soon as they start to ring, press Do Not Disturb. To cancel Call Coverage, follow steps 1-3, but dial your extension number in step 3. ADJUST Adjust the ringer volume by pressing THE to increase or to VOLUMEdecrease while the phone is idle and the handset is in its cradle. Adjust the speaker volume (while using speaker) or handset volume (while using handset) by pressing to increase or to decrease. ADJUST Adjust display contrast by pressing THE then to increase or DISPLAY to decrease. CONTRAST
Advanced Phone Functions SCREEN To listen to a caller leaving a voice CALLSmail message: Press the programmed Call Screen button while the call is ringing. To screen all incoming calls: P ress the programmed Call Screen button. The steady Green Light indicates the call screening feature is activated. RECORD To record a conversation (to be stored in your voice mailbox): Press the programmed Record Call button at any time during the call. You may record conference calls, but only one of the other parties can be on an inside extension. (PVMS R5.0 and later) LOCK To prevent unauthorized calls YOUR while you re away: EXTENSION1Press . 2Dial a 4-digit code (0-9). 3Redial the 4-digit code. This feature also prevents calls from being screened. To unlock your extension: 1Press . 2Dial the 4-digit code used to lock the extension. CALLS
Advanced Phone Functions USE To make or transfer a call to all GROUP extensions in a Calling Group: CALLING1Press . 2Lift the handset. 3Dial 7 and a group number (1-4) To page all extensions in a Calling Group, follow steps 1 and 2, then dial and the group number. Begin speaking after the beep. USE To answer a call at any extension GROUP in a Pickup Group: PICKUP1Press Intercom . 2Lift the handset. 3Dial 6 6 , then the group number (1-4).
Personalizing Your Phone PROGRAMTo program unused buttons to YOUR access frequently used system PHONEfeatures, extensions and phone numbers: 1Press Feature 0 0 . 2Press the appropriate button. 3Dial the dial-code feature (see next panel for common features and dial-codes), phone number or, for an inside extension, press and dial the extension. 4To program another button, go back to step 2, or exit by pressing .
Copyright 2001 Avaya Inc. All Rights Reserved This user card is formatted for the new PARTNER phones that do not have pull-out trays under the phones. If you have an older model phone, you may still refer to this card for information on using the phone system. To order additional PARTNER User Guides, please call 800 457-1235 and reference document number 518-457-701.®
Feature Dial Codes ACCOUNT + account code CODE + ENTRY BACK- to turn on and off GROUND MUSIC CALL + COVERAGEyour ext. + covering ext. CALL + your ext. + FOLLOW ext. where you want your calls to ring ME CONFERENCE DROPThe last added outside party is dropped from a conference call. EXCLUSIVE HOLD LAST NUMBER REDIAL MESSAGE To turn on: + ext. LIGHT ON/OFFTo turn off: + ext.
Feature Dial Codes PRIVACY 7 RECALL SAVE b efore hanging up NUMBER REDIALTo redial: 0 4 VOICE COVER VOICE MAILBOX ACCESS VOICE MAIL TRANSFER