AT&T 151470908 4 UV Internet Voice Installation Guide
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In the box: UVEP100044423_UV_Internet_Voice_Guide_BC _s1UVEP100044423_UV_Internet_Voice_Guide_FC _s1 AT T 151470 9 0 8 - 4 (UV Internet + Voice Install Guide) 09/16 Images are not to scale. Reminder: • Your Wi-Fi Gateway does not contain a battery backup. • Battery backup is available for purchase from third-party manufacturers and retailers to keep you connected in the event of a power failure. Visit att.com/batterybackup for more information. ATT100070695 Voicemail incorporates the latest technology to save you time and money, no matter where you are or how you communicate. To set up your voicemail from your home phone: 1. Dial *98 (or dial your home phone number). 2. Follow the prompts to set up your mailbox. 3. After creating your PIN, be sure to set up your authentication code. This will allow you to reset your PIN over the phone if you forget it. After you have set up your voice mailbox, visit att.com/vmviewer for the option of automatic delivery of your voicemail messages to your qualifying Wi-Fi device or computer. By downloading the Voicemail Viewer App, you can check your voicemail messages visually, choosing the order in which you listen to them or even reading your messages as Voicemail to Text. To manage voicemail features online: 1. Log in to your online account at att.com/myatt 2. Click on Home Phone 3. Click on Check Voicemail 4. Click on Voicemail Settings To manage phone features online: 1. Log in to your online account at att.com/myatt 2. Click on Home Phone 3. Click on Manage Features For more information on managing phone features or voicemail settings, go to att.com/uvfeatures. Yellow Ethernet cable Terms of Service Quick Guide AT&T \f-verse Terms of Service Quick Guide AT&T \f-verse Green data cable Your 4-digit passcode. You received a separate letter confirming the 4-digit passcode you designated when placing your order. Also needed: Packing slip 911 Acknowledgment form Terms of Service AT&T Phone User Guide AT&T Internet User Guide 911 stickers 911 Acknowledgment Te rms of Service User Guide User Guide Wi-Fi Gateway Power cord 2 parts Power Ethernet Battery Wireless HomePNA Phone 1 Phone 2 USB Broadband 1 Broadband 2 Service Before you begin: 1. Check your service activation date. Do not attempt to install your service until 2pm or later on the date provided to you by AT&T. This date is also located on your packing slip. 2. Do you have a monitored home security system or health alarm? If either of these apply to you, you will need an AT&T technician to install your service. Call 800.288.2020 to schedule an appointment. Additional charges will apply for professional installation services from an AT&T service technician. AT&T Internet Wi-Fi ® Gatewayself- installation guide Get started Approximate installation time: 30 minutesStill having problems? Many issues can be resolved with these simple steps: Additional information Having trouble? Visit att.com/support Call us at 800.288.2020 and ask for “technical support.” ©2016 AT&T Intellectual Proper ty. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the proper ty of their respective owners. Check your connections. Check all cables and cords to ensure they are connected properly and securely. Power down, power up. Unplug the power cord from the back of the Wi-Fi Gateway. Leave the Wi-Fi Gateway unplugged for 15 seconds and plug it back in. You may need to wait up to two minutes for blinking indicator lights to turn solid green. What is your service activation date? Do not attempt to install your service until 2pm or later on your service activation date. You can find this date on your packing slip. Did you activate your service? You must complete activation for your Internet service to work correctly. See Step 3 inside. Test your Internet connection speed Our speed test takes less than a minute to perform two key measurements (Download and Upload) to help you determine if you should take steps to improve the performance of your online experience. Visit att.com/speedtest . Manage your account: Available 24/7, download the myAT Tapp at att.com/myattapp from your mobile device. Repair center: Phone: 800.246.8464 IPv6 AT&T supports IPv6 across our network, equipment and devices. Visit att.com/ipv6 for more information. Set up voicemail from your home phone Manage your phone and voicemail features Accessibility support: Alternate formats now available in large print or braille. Call 800.288.2020 and request your guide number (AT T151470908-4) in an alternate format. Additional accessibility support: • Telephone equipment for visual and/or hearing impaired: - Phone: 877.902.6350 - T T Y: 800.772.2889 • Repair Center: - Phone: 800.246.8464 - TTY: 800.397.3172 • Accessible tagged PDF: Visit att.com/userguides • Device Compatibility Feature: Compatible with any TTY/TDD devices with standard phone line ¿Hablas español? Para ver esta guía (ATT151470908-4) en español, visita att.com/guias. Need more help? AT&T FP O
UVEP100044423_UV_Internet_Voice_Guide_IFC _s1UVEP100044423_UV_Internet_Voice_Guide_IBC _s1 Images are not to scale. Write down the Wi-Fi Network Name (SSID) and Wi-Fi Password (Wireless Network Key) to configure additional Wi-Fi devices. This information is on the side of your Wi-Fi Gateway. The Wi-Fi Network Name consists of “ATT” plus the last seven characters of the Wi-Fi Gateway’s serial number. Be sure to record this information in the boxes below. Now configure your Wi-Fi network: · Go to your computer’s “Wireless Network Settings” and refresh the network list. · Select your Wi-Fi Network Name (SSID) from the list. You may need to scroll through the list to find your Wi-Fi Network Name. · Enter the 12-character Wi-Fi Password (Wireless Network Key) in the Password field to connect to your network. Congratulations! You should now be connected to the Internet via Wi-Fi. Customers who have already completed the online registration. · Activation of your high-speed Internet and voice services will be completed automatically. · The service activation may take a few minutes to complete. · Be sure to open a browser, go to a Web site, and check that you can access it. Be sure to test that you can make and receive calls from the phone connected to the Wi-Fi Gateway to ensure it is working. Customers who have NOT completed the online registration · Open your Internet browser (e.g. Internet Explorer, Safari, etc.). · The online registration process will start automatically. If it doesn’t, enter att.net/uverse into your address bar. · Enter your Account Number (if requested) and passcode. 1. Your Account Number is available on your order confirmation email or letter. 2. Your Passcode is the four-digit number you selected when you placed your order. · Follow the online Instructions to complete your registration and activate your Internet and voice services. · Upon successful registration, you will see the following: Congratulations. Your AT&T services are now activated and ready to use! Wall jack Electrical outlet Green data cable A Power cordD Ye l low Ethernet cableB Wi-Fi Gateway Gray phone cable C Below is a completed setup. Your connections may vary. Connect the green data cable from the Wi-Fi Gateway’s DSL Broadband port to your wall jack A. Connect the yellow Ethernet cable from one of the Wi-Fi Gateway’s Ethernet ports to your computerB. Plug one end of your phone cable into the Wi-Fi Gateway’s Phone Lines 1 & 2 port and the other end into a standard phone or cordless base stationC. Plug the power cord into the Wi-Fi Gateway and an electrical outletD. Be sure to test that you can make and receive calls from the phone connected to the Wi-Fi Gateway to ensure it is working. · Your Wi-Fi Gateway is now powering up. Wait up to five minutes for the Broadband and Service indicator lights to turn solid green. · If the Broadband and Service lights do not turn solid green or continue to blink after 5 minutes, see “Having Trouble?” on the back of this guide. During this time, do not unplug the green data cable, as this can permanently damage the Wi-Fi Gateway and significantly delay your Service Activation. New Wi-Fi Gateway indicator lights on front panel. Lights may vary with setup. OKMENULINKHDRECORD TO TV (VIDE O OUT) NETWORK P\f Y S-V \bdeo Opt\bcal HDMI V \bdeo Aud\bo Pr \037 \036\035\034\033\032\031 R eset Phone L\bnes Ca\fl e L\bne 1 & 2 USB Ethernet 1 2 3 4 DSL Br oad\fand ONT Reset Phone L\bnes Ca\fl e L\bne 1 & 2 USB Ethernet 1 2 3 4 D SL Br oad\fand ONT R eset Phone L\bnes Ca\fl e L\bne 1 & 2 USB Ethernet 1 2 3 4 D SL Br oad\fand ONT P ower Power Ethernet Battery Wireless HomePNA Phone 1 Phone 2 USB Broadband 1 Broadband 2 Service Set up Approximate time: 10 minutes1. Power up Approximate time: 1-5 minutes2. Registration & Activation Approximate time: 5 minutes3. Go Wi- Fi Approximate time: 10 minutes4. Now that your service is installed, make the most of AT&T Internet! Whether you’re on your PC, smartphone, or tablet: · Configure your email · T roubleshoot your service and resolve issues · Set up Wi-Fi · Bookmark your AT&T “favorites” and more Go to uverseactivation.att.com to take advantage of all that AT&T has to offer. Reset Ethernet Phone Lines 1 & 2 DSL Bro\fdb\fnd USB B\ftter\b B\fckup Unit Rev B On A/C On B\ftter\b F\fult Testing B\ftter\b Low B\ftter\b Repl\fce B\ftter\b B\ftter\b B\fckup Unit Rev B On A/C On B\ftter\b F\fult Testing B\ftter\b Low B\ftter\b Repl\fce B\ftter\b B\ftter\b B\fckup Unit Rev B On A/C On B\ftter\b F\fult Testing B\ftter\b Low B\ftter\b Repl\fce B\ftter\b Reset Ethernet Phone Lines 1 & 2 DSL Bro\fdb\fnd USB USBHDMI Service Activ\ftion D\fte: X:XX PM on XX/XX\B/XXXX T f A \256 Y M One T Account number: Inst\fll\ftion d\fte: 123456789 9/5/2013 Your First Bill $XXX $XXX $XX Monthl\b Recurring Ch\frge One Time Ch\frge $XX $XX $XX $XX $XX $XX Reset Ethernet Phone Lines 1 & 2 DSL Bro\fdb\fnd USB B\ftter\b B\fckup Unit Rev B On A/C On B\ftter\b F\fult Testing B\ftter\b Low B\ftter\b Repl\fce B\ftter\b click click clickWi-Fi Network N\fme (SSID) 12-ch\fr\fcter Wi-Fi P\fssword F or help, a tt.com/suppor t Wi-Fi Password: XXXXXXXXXXXX Wi-Fi Network Na\fe: ATTXXXXXXX Power Ethernet Battery Wireless HomePNA Phone 1 Phone 2 USB Broadband 1 Broadband 2 Service ATT Wi-Fi Network Name (SSID) 12-character Wi-Fi Password A T T