AT&T Microcell User Manual

							2021
Important Safety Instructions
NOTICE TO INSTALLERS:
The servicing instructions in this notice are for use by qualified service personnel only.  
To reduce the risk of electric shock, do not perform any servicing other than that 
contained in the operating instructions, unless you are qualified to do so. 1) 
Read, keep and follow instructions.
2)  Do not use this apparatus near water.
3)  Clean only with dry cloth.
4)  Do not block any ventilation openings. Install in 
accordance with the manufacturer’s instructions.
5)  Do not install near any heat sources such as 
radiators, heat registers, stoves, or other apparatus 
(including amplifiers) that produce heat.
6)  Do not defeat the safety purpose of the polarized 
or grounding-type plug. A polarized plug has two 
blades with one wider than the other. A grounding-
type plug has two blades and a third grounding 
prong. The wide blade or the third prong are 
provided for your safety. If the provided plug does 
not fit into your outlet, consult an electrician for 
replacement of the obsolete outlet.
7)  Protect the power cord from being walked on 
or pinched particularly at plugs, convenience 
receptacles, and the point where they exit from the 
apparatus.
8)  Only use attachments/accessories specified by the 
manufacturer.
9)  Unplug this apparatus during lightning storms or 
when unused for long periods of time.
10)  Refer all servicing to qualified service personnel. 
Servicing is required when the apparatus has been 
damaged in any way, such as a power-supply cord or 
plug is damaged, liquid has been spilled or objects 
have fallen into the apparatus, the apparatus has 
been exposed to rain or moisture, does not operate 
normally, or has been dropped.
NOTE TO SYSTEM INSTALLER:
For this apparatus, the cable shield/screen shall be 
grounded as close as practical to the point of entry 
of the cable into the building. For products sold in 
the US and Canada, this reminder is provided to call 
the system installer’s attention to Article 800-93 and 
Article 800-100 of the NEC (or Canadian Electrical 
Code Part 1), which provides guidelines for proper 
grounding of the cable shield.
This symbol is intended to alert you that 
uninsulated voltage within this product may have 
sufficient magnitude to cause electric shock. 
Therefore, it is dangerous to make any kind of 
contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne 
qu’un contact avec une pièce interne de ce 
produit, sous tension et non isolée, pourrait être 
suffisant pour provoquer un choc électrique. Il 
est donc dangereux d’être en contact avec toute 
pièce interne de ce produit.
This symbol is intended to alert you of 
the presence of important operating and 
maintenance (servicing) instructions in the 
literature accompanying this product. 
Ce symbole a pour but de vous avertir 
qu’une documentation importante sur le 
fonctionnement et l’entretien accompagne ce 
produit.
CAUTION: To reduce 
the risk of electric shock, 
do not remove cover 
(or back). No user-
serviceable parts inside. 
Refer servicing to qualified 
service personnel.
WARNING
TO PREVENT FIRE OR 
ELECTRICAL SHOCK, DO 
NOT EXPOSE THIS UNIT 
TO RAIN OR MOISTURE.
20080814_Installer800
AT&T MicroCell User Guide | Additional Information  
						

							2223
Service warnings
WARNING: Avoid electric shock! 
Do not open the cover of this 
product. Opening or removing 
the cover may expose you to 
dangerous voltages. If you open 
the cover, your warranty will be 
void. This product contains no 
user-serviceable parts.
WARNING: This device has anti-
tampering technology. Attempts 
to open the enclosure by 
unqualified personnel may render 
the device inoperable.
Check product safety
Upon completion of any service or repairs 
to this product, the service technician 
must perform safety checks to determine 
that this product is in proper operating 
condition.
Protect the product when moving ItAlways disconnect the power source when 
moving the apparatus or connecting or 
disconnecting cables.
Important Safety Instructions (continued)
Power source warning
A label on this product indicates the correct 
power source for this product. Operate 
this product only from an electrical outlet 
with the voltage and frequency indicated 
on the product label. If you are uncertain 
of the type of power supply to your home 
or business, consult your service provider 
or your local power company. The AC inlet 
on the unit must remain accessible and 
operable at all times.
Ground the product WARNING: Avoid electric shock and 
fire hazard! If this product connects 
to cable wiring, be sure the cable 
system is grounded (earthed). 
Grounding provides some 
protection against voltage surges 
and built-up static charges.
Protect the product from lightningIn addition to disconnecting the AC power 
from the wall outlet, disconnect the signal 
inputs.
Verify the power source from the on/off 
power light
When the on/off power light is not 
illuminated, the apparatus may still be 
connected to the power source. The light 
may go out when the apparatus is turned 
off, regardless of whether it is still plugged 
into an AC power source.
Eliminate AC mains overloads
WARNING: Avoid electric shock 
and fire hazard! Do not overload AC 
mains, outlets, extension cords, or 
integral convenience receptacles. 
For products that require battery 
power or other power sources to 
operate them, refer to the operating 
instructions for those products.
Provide ventilation and select a location• Remove all packaging material before 
applying power to the product.
•  Do not place this apparatus on a bed, 
sofa, rug, or similar surface.
•  Do not place this apparatus on an 
unstable surface.
•  Do not install this apparatus in an 
enclosure, such as a bookcase or 
rack, unless the installation provides  
proper ventilation.
•  Do not place entertainment devices 
(such as VCRs or DVDs), lamps, books, 
vases with liquids, or other objects on top 
of this product.
•  Do not block ventilation openings.
Protect from exposure to moisture and 
foreign objects WARNING:  Avoid electric shock 
and fire hazard! Do not expose this 
product to dripping or splashing 
liquids, rain, or moisture. Objects 
filled with liquids, such as vases, 
should not be placed on this 
apparatus.
WARNING: Avoid electric shock 
and fire hazard! Unplug this product 
before cleaning. Do not use a liquid 
cleaner or an aerosol cleaner. Do 
not use a magnetic/static cleaning 
device (dust remover) to clean this 
product.
WARNING: Avoid electric shock 
and fire hazard! Never push objects 
through the openings in this 
product. Foreign objects can cause 
electrical shorts that can result in 
electric shock or fire.
Firewall Settings
Installing the MicroCell behind a firewall,  
or behind a router with firewall 
capabilities, requires the following ports 
be opened to prevent the firewall from 
blocking communication with the network. 
123/UDP: NTP timing (NTP traffic)
443/TCP: HTTPS over TLS/SSL for 
provisioning and management traffic
4500/UDP: IPSec NAT Traversal (for all 
signaling, data, voice traffic)
500/UDP: IPSec Phase 1 prior to NAT 
detection (after NAT detection, 4500/UDP 
is used)
4500/UDP: After NAT detection, 4500/
UDP is used
NOTE: Customers attempting to connect 
a MicroCell on their corporate Internet 
connection may experience connection 
issues. The MicroCell is designed 
to function using a direct Internet 
connection. 
Specifications
Device Specifications
Power Supply: 100-120 VAC, 15 W; 12 VDC, 
1.25 A Output
Status Indicators: Power, Ethernet, GPS, 
Network
Dimensions (H x D x W): 8.5 in. x 6.3 in. x 1.5 
in. (at top), 4 in. (at legs)
Unit Weight: 1 lb 2 ounces (AC power 
adapter not included)
Ambient Temperature Range: 0º to 38ºC   
32º to 100ºF
AT&T MicroCell User Guide | Additional Information  
						

							2425
FCC Compliance
UNITED STATES FCC COMPLIANCE
This device has been tested and found to 
comply with the limits for a Class B digital 
device, pursuant to part 15 of the FCC 
Rules. These limits are designed to provide 
reasonable protection against such 
interference in a residential installation. 
This equipment generates, uses, and 
can radiate radio frequency energy. If not 
installed and used in accordance with 
the instructions, it may cause harmful 
interference to radio communications. 
However, there is no guarantee that 
interference will not occur in a particular 
installation. If this equipment does cause 
harmful interference to radio or television 
reception, which can be determined by 
turning the equipment OFF and ON, the 
user is encouraged to try to correct the 
interference by using one or more of the 
following measures:
•  Reorient or relocate the receiving 
antenna, if applicable.
•  Increase the separation between the 
equipment and receiver.
•  Connect the equipment into an outlet 
on a circuit different from that to which 
the receiver is connected.
•  Consult the service provider or an 
experienced radio/television technician 
for help.
Any changes or modifications to this 
product not expressly approved by Cisco 
Systems, Inc., could void the FCC approval 
and negate the user’s authority to operate 
the equipment.
The information shown in the FCC 
Declaration of Conformity paragraph 
below is a requirement of the FCC and is 
intended to supply you with information 
regarding the FCC approval of this device.  The phone numbers listed are for FCC 
related questions only and not intended 
for questions regarding the connection or 
operation for this device. Please contact 
your service provider for any questions 
you may have regarding the operation or 
installation of this device.
DECLARATION OF C ONFORMITY
This device complies with Part 15 of FCC 
Rules. Operation is subject to the following 
two conditions: 1) the device may not cause 
harmful interference, and 2) the device 
must accept any interference received, 
including interference that may cause 
undesired operation.
AT&T MicroCell™
Product: Femtocell
Model: DPH–154
Manufactured by: Cisco Systems, Inc.
5030 Sugarloaf Parkway
Lawrenceville, Georgia 30044 USA
Telephone: 770-236-1077
CANADA EMI REGULATION
This Class B digital apparatus complies with 
Canadian ICES-003.
Cet appareil numérique de la class B est 
conforme à la norme NMB-003 du Canada.
This device complies with RSS-132 and  
RSS-133 of the Industry Canada Rules.
Operation is subject to the following two 
conditions:
•  This device may not cause harmful 
interference.
•  This device must accept any interference 
received, including interference that may 
cause undesired operation.
  20100527 FCC Standard
RF Exposure
NOTE: This transmitter must not be 
collocated or operated in conjunction 
with any other antenna or transmitter. 
This equipment should be installed and 
operated with a minimum distance of 7.9 
inches (20 cm) between the radiator and 
your body.
UNITED STATES
This equipment complies with FCC 
RF exposure limits set forth for an 
uncontrolled environment. This system 
has been evaluated for RF exposure 
for humans in reference to ANSI C 95.1 
(American National Standards Institute) 
limits. The evaluation was based on 
evaluation per ANI C 95.1 and FCC OET 
Bulletin 65C rev 01.01. The minimum 
separation distance from the antenna/
radiator to a general bystander is 7.9 
inches (20 cm) to maintain compliance.
This transmitter must not be collocated 
or operating in conjunction with any other 
antenna or transmitter.
The availability of some specific channels 
and/or operational frequency bands are 
country dependent and are firmware 
programmed at the factory to match the 
intended destination. The firmware setting 
is not accessible by the end user.
CANADA
This equipment complies with IC 
RF exposure limits set forth for an 
uncontrolled environment. This system 
has been evaluated for RF exposure for 
humans in reference to Canada Health 
Code 6 (2009) limits. The evaluation was 
based on evaluation per RSS-102 Rev 4. 
The minimum separation distance from 
the antenna to general bystander is 7.9 
inches (20 cm) to maintain compliance.
DisclaimerW ARRANTY HEREIN, ALL DOCUMENT 
FILES AND software of these suppliers 
are provided “As Is” with all faults.  Cisco 
and the above-named suppliers disclaim 
all warranties, expressed or implied, 
including, without limitation, those of 
merchantability, fitness for a particular 
purpose and noninfringement or arising 
from a course of dealing, usage, or trade 
practice.  In no event shall Cisco or it’s 
suppliers be liable for any indirect, special, 
consequential, or incidental damages, 
including, without limitation, lost profits or 
loss or damage to data  arising out of the 
use or inability to use this manual, even if 
Cisco or its suppliers have been advised of 
the possibility of such damages.
SOFTWARE USE
The software incorporated in your 
device is protected by copyright law 
and furnished to you under a license 
agreement. You may only use or copy this 
software in accordance with the terms of 
your license agreement. In connection 
with your purchase of this product you 
were offered a copy of the Software End 
User License Agreement, including open 
source licenses and notices.  If you would 
like to have additional copies of this 
document please go to: 
http://www.att.com/
MicroCellEndUserLicense.
AT&T MicroCell User Guide | Additional Information  
						

							2627
Index
A
Activation
    AT&T Store  5, 9 
    Steps  7-11
    Website  10, 12
Approved User List  5
B
Broadband/Internet Service
    Impacts to  6    
    Providers  4, 5    
    Requirements  4, 5, 15, 16
    Speed Test  15, 17
C
Cell Phone
    Call Transfers  11      
    Display  11, 13, 17     
    Requirements  5, 13
    Settings  5 
Connecting the MicroCell
    To a Modem  8
    To a Router  8
Customer Support  12, 18, 19
D
Declaration of Conformity  25 
Dropped Calls  15
E
E911 Service   8
Ethernet Cable  4, 8, 12, 14, 16, 18
Ethernet Light  4, 18F
Firewall Settings  23
Frequently Asked Questions  5-6
G
Getting to Know your Device  4
GPS Light/Signal  4, 5, 9, 12, 14, 18
H
Hardware Ports  4
Help
    Activating MicroCell  12-14
    After Activating MicroCell  15-17
    Customer Support  12, 18, 19
    Frequently Asked Questions  5-6
HomePlug AV  14
I
Internet Service/Broadband
    Impacts to  6
    Providers  4, 5
    Requirements  4, 5, 16, 17
    Speed Test  15, 17
L
Lights/Status Indicators
    Ethernet  4, 18
    GPS  4, 5, 9, 12, 14, 18
    Labels  4
    Network  4, 10, 13, 17, 19
    Power  4, 9, 12, 18 
Location of MicroCell  5, 8, 14, 15
M
MicroCell
    Moving  6 
    Location/Placement  5, 8, 15
    Return/Replacement  12, 18      
    Serial Number  10
Modem Settings  13, 23
Mobile App 6
N
Network Light  4, 10, 13, 17, 18
O
Online Activation  9, 12
Overview  7
P
Placement of MicroCell  5, 8, 14, 15
    Basement  5, 14
Power Light  4, 9, 12, 18
Powerline Ethernet Adapters  14, 16
R
Range of Coverage  15, 16
Restart
    Cell phone 11, 13, 17
    MicroCell  11, 13, 17
Return/Replacement  12, 18
Requirements  4
RF Exposure  24
Router Settings  13, 23
S
Safety Instructions  20-23
Satellite Internet  4, 5
Serial Number  9
Specifications  23
Speed Test  15, 17 
T
Troubleshooting  12-18
    Activating MicroCell  12-14    
    After Activating MicroCell  15-17
    Customer Support  12, 18, 19          
    Website  12, 13   
U
Understanding Lights on your MicroCell  
18-19
Unlimited MicroCell Calling Feature  6, 11
V
Voice Quality  6, 17
W
Wait Period (90 minutes)  10, 12, 18, 19
Website
    Activation  9, 12
    Speed Test  15, 17
    Help/Troubleshooting  12, 13
    MicroCell Home Page  5, 6, 8, 9, 12, 13
Wi-Fi  6
 
AT&T MicroCell User Guide | Additional Information  
						

							One-Year Limited Warranty
AT&T warrants to the fi  rst retail purchaser of this MicroCell device that should this product 
or any part be proved defective in materials or workmanship, from date of purchase, as 
evidenced by a register receipt or other valid proof of purchase for a period of one (1) 
year, then it will be subject to the terms of this one-year limited warranty. Such defects will 
be repaired or replaced without charge for parts or labor directly related to the defect.
LIMITATIONS AND EXCLUSIONS: This warranty does not apply to any cost incurred for 
removal or reinstallation, or to any product or part thereof which has suffered through 
normal wear and tear, alteration, improper installation, physical abuse, misuse, neglect 
or accident. Nor does it cover defects caused by shipment to an AT&T service center, or 
repair or service of the product by anyone other than an AT&T service center. Damage 
resulting from an act of God, including but not limited to fi  re, fl  ood, earthquake and other 
natural disasters will be excluded. This limited warranty is in lieu of all other warranties, 
express or implied either in fact or by operations of law, statutory or otherwise, including, 
but not limited to, any implied warranty of merchantability or fi  tness for a particular use. 
AT&T does not authorize any other person to assume any liability beyond the warranty 
herein described. In no event, whether based in contract, tort or any other legal theory, 
shall AT&T or any of its agents or sellers be liable for incidental, consequential, indirect, 
special, or punitive damages of any kind resulting from the use of this product, including 
but not limited to interrupted or incomplete phone calls, omission or negligence arising 
out of any breach of this warranty. In no event shall AT&T or its agents or sellers be liable 
for any damages however defi  ned in an amount in excess of the purchase price.
The specifi  cations and information regarding the products in this manual are subject to 
change without notice. All statements, information, and recommendations in this manual 
are believed to be accurate but are presented without warranty of any kind, express or 
implied. Users must take full responsibility for their application of any products
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its 
affi  liates in the U.S. and other countries. To view a list of Cisco trademarks, go to www.
cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their 
respective owners. The use of the word partner does not imply a partnership relationship 
between Cisco and any other company.  
© 2013 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other 
AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T 
affi  liated companies. Product and service availability is subject to change without notice. 
Portions © AT&T Intellectual Property. Portions © Cisco and/or its affi  liates. 
All rights reserved.
© 2013  Cisco Systems, Inc.  All rights reserved.
Cisco Systems, Inc.
5030 Sugarloaf Parkway, Box 465447
Lawrenceville, GA 30042
October 2013 Part Number 4030453 Rev G
678.277.1120   www.cisco.com