ATT Merlin 206, 410, 820 Plus Classic Mail Installation Guide

1.   Check Voice Terminal ports
Merlin Plus Release 2
820 D2
Plug a Voice Terminal (using a 34 Button Display Set is required) into ports to be used for Telephone
Emulation (TE).
i Note:When doing this check, use the Telephone Emulation Cable that will be connected to the Classic Mail
to verify that the cord is good. If the telephone does not work, replace the cord and repeat this check.
Verify that the ports are good. If the intercom light goes on and you get intercom dial tone when you lift
the hand...

4.   Message Waiting Lights
lProgram each Voice Terminal port used for Telephone Emulation to use the Attendants Template (See
the diagram on the next page for the Attendants Template). While in the Admin mode, enter the
intercom number for a Telephone Emulation port and dial *104 [intercom number]. This will set the port
to the default button assignments which enables message waiting. Repeat this for each Voice Terminal
port used for Telephone Emulation.
i Note: This must be done or the Classic Mail...

Classic Mail
Telephone Emulation Template
Merlin 820 D2
Resetting the Merlin SystemTelephone Emulation Template
Put Merlin into Admin.
Merlin Admin Mode
Plug a Voice Terminal into port 10
Slide the selector switch on the left side
of the voice terminal down to P
Press Administrative button (Located
above Transfer Button) or press #491.
2.
3.Put Merlin into Admin
and
Press  i 99198
Turn the Merlin off, then
on again
1.
2.
3.1.
2.
3.
4.
5.
Press  i 10
Press 4 ( Admin. Template)
Enter the Voice Terminal...

Classic Mail
Installation Overview
System Connections:
Optional RS–232
Connector
Optional
Outside
Expansion Key
Connector
TelephoneStatusEmulation
Indicators
Jacks. 1–4
Interposed
Line Jacks. 1–4
Diagnostic
Button
Message Light
Panel Plug
DC Power
Plug
Line Jacks. 1–4
To understand how the Classic Mail operates it is important to understand the concept of Telephone Emulation
and Interposed lines.
Telephone Emulation Jacks:
Each Telephone Emulation jack is connected to the Merlin Control Unit in the same...

Interposed Lines:
Even though Classic Mail Telephone Emulation operates just as a person does when answering calls coming in on
outside lines, it can’t answer a call from someone calling on a Merlin intercom line. The reason is simple: The
Classic Mail interacts with a caller, offering a menu of choices and taking action on the callers selections. A caller
may indicate which menu choices they would like to select by pressing the touch tone key that corresponds with
the desired selection. The Classic Mail...

Voice Mail Access Lines
Status
IndicatorsTelephone
Emulation
Jacks. 1–4
Optional RS–232
Connector
Optional
Expansion KeyConnector
Diagnostic
Button
Message Light
Panel Plug
DC Power
Plug
Primary Method - Dedicated Access
The preferred method of providing voice mail access for internal users is to use vacant Tel.Co. ports on the Merlin Control
Unit to dedicate lines for voice mail access. A modular telephone cable is used to connect Classic Mail interposed jacks to the
vacant Tel.Co. ports on the Merlin...

Optional RS–232
Connector
ConnectorOptional
Expansion Key
Diagnostic
Button
Message Light
Panel Plug
DC PowerPlug
Status
IndicatorsTelephone
Emulation
Jacks. 1–4
Secondary Method - Time Shared Access
If vacant Tel.Co. ports are not available to provide dedicated voice mail access, existing telephone line an be interposed
with the Classic Mail to provide time-shared access to voice mail. The mailbox owner selects an interposed line and enter
the voice mail access code. Using this method, voice mail access...

StatusIndicatorsOptional RS–232
Connector
Optional
Expansion Key
Connector
Diagnostic
Button
Message Light
Panel Plug
DC Power
Plug
Telephone
Emulation
Jacks. 1–4
Hybrid Method - Dedicated/Time-Shared Access
A combination of dedicated and time-shared voice mail access may be used to maximize system performance by using
available vacant Tel.Co. ports for dedicated access in addition to interposed connections to provide the maximum number
of voice mail access connections. Vacant Tel.Co. ports are used...

Open Administrators Mailbox
Mailbox:             Password:
Press 9 then enter the Admin Password
Return toRecordCallChangeSystemChangePreviousCompany
MenuGreetingsLockingand
DayNight
Greeting     GreetingLock
Change
A
Administer                ScanRecord
Otherand Change      Top Level
RoutingRouting Map
MenuMap
ChangeMailboxRoutingSystemAdministrationAdministrationOperation
Force          Force         Release      Return
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RoutingInitialize        ReturnRoutingMapMapList All...