Asus Router RX3141 User Manual
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RX3141 User’s Manual Chapter 11. System Management 81 11.7.2 Restore System Configuration Follow the steps below to backup system configuration: 1. Open the System Configuration Backup/Restore configuration page by double clicking the Management Î Backup/Restore menu. 2. Enter the path and filename of the system configuration file that you want to restore in the text field. Figure 11.19. System Configuration Restore Page Alternatively, you may click on the button to search for the system configuration file on your computer. A window similar to the one shown in Figure 11.20 will pop up for you to select the configuration file to restore. Select the desired configuration file, and then click on the button to continue. Figure 11.20. System Configuration Restore Page – Choose File Dialog
Chapter 11. System Management RX3141 User’s Manual 82 3. Click on button to restore the system configuration. 4. A message will pop up, as illustrated in Figure 11.21, to let you know whether the system configuration is successfully restored. Note that you must reboot the RX3141 to make the new system configuration in effect. Figure 11.21. System Configuration Restore Status
RX3141 User’s Manual Chapter 12. IP Addresses, Network Masks, and Subnets 83 12 IP Addresses, Network Masks, and Subnets 12.1 IP Addresses Note This section pertains only to IP addresses for IPv4 (version 4 of the Internet Protocol). IPv6 addresses are not covered. This section assumes basic knowledge of binary numbers, bits, and bytes. For details on this subject, see Appendix 12. IP addresses, the Internets version of telephone numbers, are used to identify individual nodes (computers or devices) on the Internet. Every IP address contains four numbers, each from 0 to 255 and separated by dots (periods), e.g. 20.56.0.211. These numbers are called, from left to right, field1, field2, field3, and field4. This style of writing IP addresses as decimal numbers separated by dots is called dotted decimal notation. The IP address 20.56.0.211 is read twenty dot fifty-six dot zero dot two-eleven. 12.1.1 Structure of an IP address IP addresses have a hierarchical design similar to that of telephone numbers. For example, a 7-digit telephone number starts with a 3-digit prefix that identifies a group of thousands of telephone lines, and ends with four digits that identify one specific line in that group. Similarly, IP addresses contain two kinds of information. f Network ID Identifies a particular network within the Internet or Intranet f Host ID Identifies a particular computer or device on the network The first part of every IP address contains the network ID, and the rest of the address contains the host ID. The length of the network ID depends on the networks class (see following section). Table 12.1 shows the structure of an IP address. Table 12.1. IP Address Structure Field1 Field2 Field3 Field4 Class A Network ID Host ID Class B Network ID Host ID Class C Network ID Host ID Here are some examples of valid IP addresses: Class A: 10.30.6.125 (network = 10, host = 30.6.125) Class B: 129.88.16.49 (network = 129.88, host = 16.49) Class C: 192.60.201.11 (network = 192.60.201, host = 11)
Chapter 12. IP Addresses, Network Masks, and Subnets RX3141 User’s Manual 84 12.2 Network classes The three commonly used network classes are A, B, and C. (There is also a class D but it has a special use beyond the scope of this discussion.) These classes have different uses and characteristics. Class A networks are the Internets largest networks, each with room for over 16 million hosts. Up to 126 of these huge networks can exist, for a total of over 2 billion hosts. Because of their huge size, these networks are used for WANs and by organizations at the infrastructure level of the Internet, such as your ISP. Class B networks are smaller but still quite large, each able to hold over 65,000 hosts. There can be up to 16,384 class B networks in existence. A class B network might be appropriate for a large organization such as a business or government agency. Class C networks are the smallest, only able to hold 254 hosts at most, but the total possible number of class C networks exceeds 2 million (2,097,152 to be exact). LANs connected to the Internet are usually class C networks. Some important notes regarding IP addresses: f The class can be determined easily from field1: field1 = 1-126: Class A field1 = 128-191: Class B field1 = 192-223: Class C (field1 values not shown are reserved for special uses) f A host ID can have any value except all fields set to 0 or all fields set to 255, as those values are reserved for special uses.
RX3141 User’s Manual Chapter 12. IP Addresses, Network Masks, and Subnets 85 12.3 Subnet masks Definition mask A mask looks like a regular IP address, but contains a pattern of bits that tells what parts of an IP address are the network ID and what parts are the host ID: bits set to 1 mean this bit is part of the network ID and bits set to 0 mean this bit is part of the host ID. Subnet masks are used to define subnets (what you get after dividing a network into smaller pieces). A subnets network ID is created by borrowing one or more bits from the host ID portion of the address. The subnet mask identifies these host ID bits. For example, consider a class C network 192.168.1. To split this into two subnets, you would use the subnet mask: 255.255.255.128 Its easier to see whats happening if we write this in binary: 11111111. 11111111. 11111111.10000000 As with any class C address, all of the bits in field1 through field 3 are part of the network ID, but note how the mask specifies that the first bit in field 4 is also included. Since this extra bit has only two values (0 and 1), this means there are two subnets. Each subnet uses the remaining 7 bits in field4 for its host IDs, which range from 0 to 127 (instead of the usual 0 to 255 for a class C address). Similarly, to split a class C network into four subnets, the mask is: 255.255.255.192 or 11111111. 11111111. 11111111.11000000 The two extra bits in field4 can have four values (00, 01, 10, 11), so there are four subnets. Each subnet uses the remaining six bits in field4 for its host IDs, ranging from 0 to 63. Note Sometimes a subnet mask does not specify any additional network ID bits, and thus no subnets. Such a mask is called a default subnet mask. These masks are: Class A: 255.0.0.0 Class B: 255.255.0.0 Class C: 255.255.255.0 These are called default because they are used when a network is initially configured, at which time it has no subnets.
RX3141 User’s Manual Appendix 87 13 Troubleshooting This appendix suggests solutions for problems you may encounter in installing or using the RX3141, and provides instructions for using several IP utilities to diagnose problems. Contact Customer Support if these suggestions do not resolve the problem. Problem Troubleshooting Suggestion Power LED does not illuminate after product is turned on. Verify that you are using the AC adapter provided with the device and that it is securely connected to the RX3141 and a wall socket/power strip. LINK WAN LED does not illuminate after Ethernet cable is attached. Verify that an Ethernet cable like the one provided is securely connected to the Ethernet port of your ADSL or cable modem and the WAN port of the RX3141. Make sure that your ADSL or cable modem is powered on. Wait 30 seconds to allow the RX3141 to negotiate a connection with your broadband modem. LINK LAN LED does not illuminate after Ethernet cable is attached. Verify that the Ethernet cable is securely connected to your LAN hub or PC and to the RX3141. Make sure the PC and/or hub is turned on. Verify that your cable is sufficient for your network requirements. A 100 Mbit/sec network (100BaseTx) should use cables labeled Cat 5. 10Mbit/sec cables may tolerate lower quality cables. Internet Access PC cannot access Internet Use the ping utility, discussed in the following section, to check whether your PC can communicate with the RX3141’s LAN IP address (by default 192.168.1.1). If it cannot, check the Ethernet cabling. If you statically assigned a private IP address to the computer, (not a registered public address), verify the following: • Check that the gateway IP address on the computer is your public IP address (see the Quick Start Guide chapter, Part 2 for instructions on viewing the IP information.) If it is not, correct the address or configure the PC to receive IP information automatically. • Verify with your ISP that the DNS server specified for the PC is valid. Correct the address or configure the PC to receive this information automatically. • Verify that a Network Address Translation rule has been defined on the RX3141 to translate the private address to your public IP address. The assigned IP address must be within the range specified in the NAT rules. Or, configure the PC to accept an address assigned by another device (see section 3.2 Part 2 — Configuring Your Computers”). The default configuration includes a NAT rule for all dynamically assigned addresses within a predefined pool
Appendix RX3141 User’s Manual 88 Problem Troubleshooting Suggestion PCs cannot display web pages on the Internet. Verify that the DNS server specified on the PCs is correct for your ISP, as discussed in the item above. You can use the ping utility, discussed in the following section, to test connectivity with your ISP’s DNS server. Configuration Manager Program You forgot/lost your Configuration Manager user ID or password. If you have not changed the password from the default, try using “admin” as the user ID and “admin” for the password. Otherwise, you can reset the device to the default configuration by following the instructions provided in section 11.4 “Reset to Factory Default Settings”. WARNING: Resetting the device removes any custom settings and returns all settings to their default values. Cannot access the Configuration Manager program from your browser. Use the ping utility, discussed in the following section, to check whether your PC can communicate with the RX3141’s LAN IP address (by default 192.168.1.1). If it cannot, check the Ethernet cabling. Verify that you are using Internet Explorer 6.0 or newer. Support for Javascript® must be enabled in your browser. Support for Java® may also be required. Verify that the PC’s IP address is defined as being on the same subnet as the IP address assigned to the LAN port on the RX3141. Changes to Configuration Manager are not being retained. Be sure to click on button to save any changes. 13.1 Diagnosing Problem using IP Utilities 13.1.1 ping Ping is a command you can use to check whether your PC can recognize other computers on your network and the Internet. A ping command sends a message to the computer you specify. If the computer receives the message, it sends messages in reply. To use it, you must know the IP address of the computer with which you are trying to communicate. On Windows-based computers, you can execute a ping command from the Start menu. Click the Start button, and then click Run. In the Open text box, type a statement such as the following: ping 192.168.1.1 Click . You can substitute any private IP address on your LAN or a public IP address for an Internet site, if known. If the target computer receives the message, a Command Prompt window displays like that shown in Figure 13.1.
RX3141 User’s Manual Appendix 89 Figure 13.1. Using the ping Utility If the target computer cannot be located, you will receive the message “Request timed out.” Using the ping command, you can test whether the path to the RX3141 is working (using the preconfigured default LAN IP address 192.168.1.1) or another address you assigned. You can also test whether access to the Internet is working by typing an external address, such as that for www.yahoo.com (216.115.108.243). If you do not know the IP address of a particular Internet location, you can use the nslookup command, as explained in the following section. From most other IP-enabled operating systems, you can execute the same command at a command prompt or through a system administration utility. 13.1.2 nslookup You can use the nslookup command to determine the IP address associated with an Internet site name. You specify the common name, and the nslookup command looks up the name on your DNS server (usually located with your ISP). If that name is not an entry in your ISP’s DNS table, the request is then referred to another higher-level server, and so on, until the entry is found. The server then returns the associated IP address. On Windows-based computers, you can execute the nslookup command from the Start menu. Click the Start button, and then click Run. In the Open text box, type the following: nslookup Click . A Command Prompt window displays with a bracket prompt (>). At the prompt, type the name of the Internet address you are interested in, such as www.absnews.com . The window will display the associate IP address, if known, as shown in Figure 13.2.
Appendix RX3141 User’s Manual 90 Figure 13.2. Using the nslookup Utility There may be several addresses associated with an Internet name. This is common for web sites that receive heavy traffic; they use multiple, redundant servers to carry the same information. To exit from the nslookup utility, type exit and press at the command prompt.